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Your Mechanic
951 E Bitters Rd #800, San Antonio, TX 78216, United States
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Your Mechanic
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Pa
Review №1

These guys are amazing. I bought a used truck that needed so much work. Mike was super thoughtful and walked me through all the stuff that needed to be done ASAP with a separate list of stuff that he recommended I leave until later so that it wouldnt be such a hit to my wallet all at once. I really felt like the entire shop was looking after my vehicle like it was one of theirs.Ill def keep coming back to this shop.

Pa
Review №2

I found out about this place from my stepmother who lives down the road and worked with a previous business owned by some of the same principals for 15+ years. Ive been using them for several years and have found them to consistently offer excellent service and good advice. They even changed our Prius hybrid battery for a new OEM battery for a good price; thats a rare service and a good price is almost unheard of. Even though they are quite a distance from my house, they are my go-to mechanic. Its such a relief to have a mechanic you can trust who knows their stuff AND does good work AND does it at a good price.

L
Review №3

They helped me with my car a couple of months ago and were absolutely wonderful to work with. My car had inexplicably not started when I came out of HEB, with kids on a hot afternoon. Prior to that, the car had been slow to accelerate as well. We eventually got the car to start hours later, but I took it to them a few days after, and the man I worked with listened patiently, even though I felt like it was hard to explain the issue; he took it seriously, diagnosed the problem, and fixed it quickly and for a terrific price. I wouldnt take my car anywhere else, and feel lucky to have found the best mechanic in the area.

Jo
Review №4

Only place i will take my car in SA!Mark Hooked me and the 460 up when all of a sudden it needed some work done when i was 800 miles from home. Diagnosed it properly and pricing was fair too for being so quick!

De
Review №5

Okay, let me just say this mechanic shop is AWESOME. I rarely write reviews. They had some good ones so I figured Id add to them because I was really grateful today. I havent been in San Antonio long, but I went to a couple other places and was screwed over. I decided to try this place which is right down the street from me. Super nervous as I always am when trying a new auto place. Thought for sure I was going to have to replace some things as Im going on a long drive soon and have been lucky enough to never have to replace much on my car so far, which I mentioned (and thats not usually the best idea telling people you expect to spend money). But they did my oil change and rotation, inspected my car and called me about an hr later to let me know it was in great shape! Not only that, but as my 3 little kids and I braved this crazy wind to walk back from Target, I initially forgot to put my mask on entering the office which I felt guilty for once I realized, along with the fact that I was supposed to be standing behind the red tape (youd think Id be used to Covid by now). I was a total mess today and they were SO polite. Their office was inviting and clean. I am so happy I have found an honest, friendly mechanic shop. Its a huge relief to find that. Thanks, Your Mechanic!

Yo
Review №6

I cant give this place enough praise! I took my daughters car in the other day b/c the brakes were squealing. Your Mechanic thoroughly checked the car and called to tell me that the brake pads were in great shape and the squealing was b/c of the type of pad on the car. He indicated that I was no where near having to replace my brakes. Any other place would have taken advantage and charged me for replacing the brakes. I am so thankful to have found a great, honest mechanic that I can rely on. If I could give them more stars, I would. They are also great with Covid protocols and are fast and efficient at repairing vehicles. Thank you, Your Mechanic for providing EXCEPTIONAL service once again!!!

Je
Review №7

Great and local shop. They always offer me better prices for repairs compared to my dealership

Ni
Review №8

Fantastic place to take your car for repairs or even just an oil change. They are friendly, honest, trustworthy, reliable and have fair prices!

ME
Review №9

Great service! Ive been here 2 times now and will keep coming back. I was an only take my car to a dealership kind of woman until I decided to try Your Mechanic based on a recommendation from a dear friend. From the moment I walked in the door I felt at ease with a warm smile from Monica and was quickly checked in by Mike who answered all of my questions. They take care of me and my car without feeling Im being overcharged for maintenance not needed like dealerships do. Alonzo is now my FOREVER mechanic. He is so knowledgeable and I trust him. Totally recommend! I would give them 10 stars if that was an option.

Ra
Review №10

This place is awesome. I highly recommend them. Affordable prices and very trustworthy.

Ru
Review №11

My previous review was left in error as it was for a different company. I am not familiar with this company.

Je
Review №12

Your Mechanic is a place I have brought my vehicles for many years. It is the trust I have in then to take care of me with exactly what I need. I can trust that they do a superior job on only what needs to be done. Very few businesses are as honest and competent at the same time.

Yo
Review №13

Great customer service! I have taken my vehicles there several times and the staff is courteous, professional, and above all else, HONEST. I dont ever feel like they are taking advantage of me and their pricing is fair! I would not hesitate to continue to use them. Highly recommended!!

nv
Review №14

Have been with them since opening as Dealer Alternative. Thorough, affordable and they never oversell. Scheduling is convenient and car is available on time as promised. They treat your car as if its their own. Owners Mike and Monica always available for advice.

Ma
Review №15

Been bringing my vehicle to them for three years. Sadly, I got bamboozled and bought a great vehicle that was never properly maintained. I got an honest estimate from them and they have consistently done the work in a timely matter and let me know how long I could wait to fix certain items. This place is top notch and I highly recommend you see them. Ask for Magic Mike! He won’t dance for you but he’ll definitely take care of you and your vehicle.

ik
Review №16

Great mechanic shop with great professional staff. Highly recommended!!

Da
Review №17

Straight up, no bs from the owner and staff. No upselling! Just good work and fair prices. They will always have my business.

Ad
Review №18

WONDERFUL, professional and caring service, strongly recommend them, Mike specially, he goes the extra mile to provide the best customer service.

Jo
Review №19

These guys know toyotas and treat you right.

Je
Review №20

Keith, Mike and Monica helped me out!! They took on what ended up being a tough issue with my car, and handled it in a class act way. I appreciate it very much.

Da
Review №21

Great service and work quality. Mike treats all his customers with the utmost respect.

Da
Review №22

I have been using Your Mechanic for a long time and they are always responsive and very fair. I primarily have Lexus vehicles and they have been excellent with those cars. More recently I have been taking my Suburban and Ford F150 to them with great results. They will give you an honest opinion of what needs to be fixed, what could be fixed and things that can wait before requiring a fix. It is great to feel confident that you are going to get the job done correctly at a fair price.

Al
Review №23

Only place I would take my toyota or lexus amazing work

Da
Review №24

Far better experience than you get with a the dealership. Staff is always friendly and wants to help you get the best value possible. Prices are very fair and they dont try to fix things that dont need to be fixed. They tell you up front was is and isnt worth the money to fix which is the opposite of what the dealerships do. Highly recommended.

JD
Review №25

Have used this shop twice. Both times, great service. Nice, comfortable waiting area. Really reasonable pricing for typical maintenance and repairs.

Su
Review №26

I was amazed by their honesty. Went in get my battery and alternator checked along with a regular service addon. They put in the effort to check every possible issue with the charging system and charged me only for the service addon.

Cu
Review №27

Great work, good people, fair honest price.

Ch
Review №28

Always a pleasure doing business with these folks. Straight answers and always friendly. Been going here for years with my last few Lexus vehicles even prior to ownership change.

De
Review №29

Great service!Keith is excellent in dealing with the problem and getting it dealt with.Fair prices for work done.

el
Review №30

Fantastic as always. Great staff, fast service!

Ja
Review №31

Best customer service experience Ive ever had when dealing with auto maintenance. Life long customer.

Ma
Review №32

They always take care of me!

Da
Review №33

Our daughters car AC went out. These guys diagnosed it and worked hard to make sure the service was complete and timely. They were very honest and up front about the work, time and costs. They have a very nice waiting room with coffee pods or they will offer to take u where u need to go. We were not just happy but elated over their commitment and work. It’s great to find an honest shop that meets their commitments. Thanks! Much thanks!

Ai
Review №34

Everything about this place is amazing, their customer service, professionalism and quality work. It feels so good to have confidence in a great mechanic.

Ch
Review №35

Your Mechanic came highly recommended and I have to say, we were not disappointed. Mike handled the fixes on my vehicle and navigated the slippery slope of meeting with the insurance company with ease. Thanks guys!

Ev
Review №36

This is a great place to take your car. Mike and his team do great work, and they are honest. Most people employed by other mechanics work on commission, so they have every incentive to find something wrong, even though there may not be any work needed. Not the case here. At Your Mechanic (formerly Dealer Alternative) your car will be in great hands by very skilled mechanics. I highly recommend them for any type of car repair. Outstanding customer service!!!!!!!

Ke
Review №37

When your mechanic discovers he can simultaneously fix your air conditioner, transmission, and check engine light issues with an oil change and then ONLY charges about the cost of the oil change, youve got a trustworthy mechanic! That was not only the most counter-intuitive car fix, but also the best expected-vs-actual cost ratio Ive ever encountered!

Su
Review №38

Great service, and fast.

St
Review №39

Keith over the phone was very polite and accommodating. I will use him in the future.

Ro
Review №40

Very knowledgeable and friendly and great prices.

ch
Review №41

This is the only place I will take my vehicles for servicing and repair. They are honest and do quality work. I never worry about the advise they give me. They have a loyal client base that allows them to not worry about getting every nickel out of each visit. On more than one occasion I have been told that a repair is not worth doing, can wait, or can be done in a less expensive way without comprising the integrity of the vehicle.

Jo
Review №42

Came here on a recommendation from a friend. We had been taking our car to another mechanic and we felt that they were not being very honest. Additionally they had messed up our oil pan by either putting the wrong plug back or stripping the pan by over tightening the plug. Enough about the x-mechanic and onto Your Mechanic. Clean welcoming reception every time. They are honest and dont pressure you to do anything you do not need to do. We had a number of issues (one of which was to replace the aforementioned leaking oil pan). Phil laid out the priorities so we could phase out the repairs to help manage our expenses. They are very honest about work times and probably over estimate how long a repair will take to exceed expectations. Make sure you have an appointment because they cannot always take walk-ins. Highly recommend for honest mechanic.

Ja
Review №43

Mike and the rest of the team always take great care of us. They are honest, quick, and up front about everything. Theyve done everything from minor repairs to a full engine replacement for us and Ive been impressed at every interaction. Any concerns Ive had have been addressed quickly and professionally. Mike always goes the extra mile to make sure Im happy. I cant say enough. I wouldnt consider going anywhere else.

Ju
Review №44

These folks are truly great. They are knowledgeable, honest to a fault, and tend to be 20 to 25% less expensive than the dealer, in my experience. They can fix most problems with most vehicles, and are able to provide you with reputable and trustworthy referrals for those they cant.

Da
Review №45

Very good and honest service. In fact, they suggested I not add a service I had requested because it wasnt needed. I appreciate them offering and honoring my appointment. Car was delivered on time.

Me
Review №46

Been going here for years! Honest and forthright! Love them!

sh
Review №47

Mike Keith and all the staff and mechanics here do an EXCELLENT job of providing great car carea nd UNBEATABLE customer service! This is car care at its best! Their integrity is truly refreshing a.

Bo
Review №48

I have to say I really loved the way you all handled my situation. I appreciate the way you kept me informed on my cars repairs as soon as you noticed there was a problem. Keep up the good work Mike and thank you again!

Co
Review №49

My family has been using Your Mechanic since it was Dealer Alternative on McCollough and only worked on Toyota/Lexus. We were super excited when they extended to all make and models and since then have taken multiple vehicles in for regular maintenance. Carolyn is awesome, knows her stuff and never ever disappoints. Thank you much for taking care of Moms car at this go around :)

Re
Review №50

These guys are great! Lots of familiar faces from Dealer Alternative that previously occupied this location. Same honest service - dont try to oversell you on services you dont need. Took our 2004 Matrix and 2007 Camry Hybrid in during the last two weeks and was very pleased with their prompt and thorough service. We highly recommend this repair business!

St
Review №51

They are honest and reasonable with their pricing.

To
Review №52

Im very satisfied with how quick and honest Your Mechanics service was! I based my decision to work with them off of their online reviews and they lived up to them. Their customer service is excellent & I never felt like I was bothering them when I called to ask for an update on my cars repairs. I would 10/10 recommend them to anyone passing through San Antonio, Texas.

Ja
Review №53

I scheduled 5 days in advance for a 9:15 Saturday morning appointment at my office -- I felt the empty parking lot would give Andy, the mechanic I was assigned, more room to work. Plus, I could get some work done.I never heard a peep from the mechanic. No email, no phone call, no tweet.Shortly after sending an email of complaint -- about 10:45 -- I received a phone call from some woman saying my mechanic wasnt coming. She then asked if I wanted to cancel the appointment. No, I didnt want to cancel the appointment, I explained. I wanted my brakes fixed. Why was she asking me that question?Then you want to reschedule? she asked.No. I want my brakes fixed.But the mechanic isnt coming, she answered. Do you want to cancel the appointment?No. I want my brakes fixed.:Should I reschedule? she asked.Of course not. Why would I make another appointment with such an unreliable outfit?Then you want to cancel the appointment?No. The mechanic cancelled the appointment. I WANT MY BRAKES FIXED.Beware this company.

M
Review №54

I have had a great experience working with Your Mechanic. The service is timely and very affordable for my familys limited budget. The folks at Your Mechanic give me the service needed without all the extra up-sell. Unlike the dealership they give you the right price the first time. I wouldnt trust my service with anyone else.

Sc
Review №55

Super fast and reliable. Its really hard to find a really good shop these days. Theyve done work on my wifes 4Runner. Price was spot on. No surprises, just good clean work. If you need to get your vehicle services, they should be at the top of your list to look at.

Je
Review №56

They are always reliable and so professional.

Jo
Review №57

They were quick, professional, kept you in the loop every step of the way and are affordable. Will definitely do business with them again.

27
Review №58

First appointment was a no show. I had to call to find out what happened and was told that the parts were not available even though we had scheduled a week in advance. We rescheduled for a week in advance only to be told the day before that the mechanic was not available for that time. I finally called to cancel my services and was not even asked if they could make the situation better or if there was anything they could do to keep my service. They just canceled and hung up. Never using this service again.

Ma
Review №59

They treat my 1999 Toyota Corolla as if it was their own. My car has 208,000 miles a d they have saved me thousands of dollars from my previous dealer location. Only fix what needs to be fixed. Customer service is stellar.

Ai
Review №60

The best in the business. They are very honest

Br
Review №61

Mike, Carol Ann, and Phillip are great. Very patient and honest when addressing concerns. Will definitely use them again!

Gi
Review №62

They are great to work with and very honest and reasonable. They will only fix what is needed.

Du
Review №63

These guys are great! Every time I come here they treat me like family. Justin has been especially helpful to us when weve gone here.

Bo
Review №64

Great.

Br
Review №65

Very professional. Lobby was clean. All staff were helpful.

Ca
Review №66

Amazing service and fast turnaround for throttle body replacement.

Pa
Review №67

Always outstanding service

Je
Review №68

These mechanics are the best! Friendly, reasonably priced, really good about getting you a quote for something they notice before they proceed with the work. We have four different makes of cars (VW, Nissan, Mazda and Acura) of varying ages, and they do excellent work on all of them.

Li
Review №69

How generous and amazing these men were this Christmas week. I have had a hard time with car trouble and when I failed my inspection for the brake light I was just done. Being sick I wasnt in the mood to drive all around town and the inspector couldnt change my fiat light so I just drove up to this shop not knowing they were closed and they kindly opened shop and fixed it for me. Merry Christmas and I hope to use this shop for future car trouble.

Mi
Review №70

Still a great place (regardless of name). Honest real advice on what to fix, and what to not worry about, for your car. Who does that? Thanks!

No
Review №71

Been coming here for years but recently had a really bad experience with the new management. Maybe the owner was having a bad day but she was very rude which I never had experienced with prior ownership. Used to come here for major repairs and always recommended them but I think its time to find a new place.

Ni
Review №72

Advisors who greet you as you enter are the most knowledgeable and most friendly employees Ive ever dealt with. This place is honest, affordable, and professional. Highly recommend this trustworthy place, Your Mechanic.

Da
Review №73

Do NOT TRUST these guys. They tried to replace my entire clutch pedal assembly @ $985 because the cylinder was damaged. it was a $25 part and it took me, who is not a mechanic, 45 min to replace. none of the housing or other components had any problems it was just the cylinder. thats borderline criminal in my book to replace things that arent broken to make more $

De
Review №74

Customer service is good, but the price for parts and labor is too high. They also qouted me on getting my alternator replaced but after talking to different auto shops in the local area, all said that it didnt need to be replaced and it was working as it should. Not sure why your mechanic gave me a qoute on that. Another thing I disliked is that they do not allow you to bring your own parts. Their policy is that their parts come with a 2 yr warranty or 12,000 miles, whichever comes first. Definitely shop around before coming here.

Da
Review №75

5 stars for this group. I have had them service my Sequoia and 2 other Lexus/Toyota cars for over 10 years under their Dealer Alternative banner. Now a New Name, but same team. This crew has advised me well over time and has dissuaded me to perform unnecessary maintenance and kept me safe. They have done my Brakes, Radiators, & Ball Joints. Mike, Ronny, and the gang get it done right. I have never had any problems after a repair. They have earned my trust and then some.

Al
Review №76

Best place for your car. No dealer can match them

Jo
Review №77

Awesome repair shop to do business with. Your mechanic took care of my vehicle repairs and me with a vehicle to drive while my vehicle was being worked on.

Ro
Review №78

I came here after going to two other mechanics in San Antonio who quoted me estimates that seemed ridiculous. I talked to Phillip and he was the kindest man who explained everything in lamen terms, offered me a ride to work while my car got repaired. And they quoted me a price hundres less for the exact same service other mechanics were quoting. Made going to the mechanic a whole different experience

Mi
Review №79

Excellent service! Ask for Mike.

Wa
Review №80

Excellent service, fair pricing and honest. Been taking my vehicles there for years.Highly recommend!!!!!

Ir
Review №81

Been coming here for years. Everyone at the front desk is super nice and helpful. The only mechanics I trust to work on my cars.

To
Review №82

Awesomeness efficient and great service

Ra
Review №83

I used to get repairs done for my car and my wifes car here for past few years. I will admit that their prices are on the higher side but used to get quality service. My recent experience changed my opinion on this place completely.In 2017 they fixed my cars power steering pump hose by replacing it. Again in 2018 I started noticing the same symptoms that my car makes creeky sound while turning. I took it to them and they said it is another hose leaking and also the power steering pump needs to be replaced, on top of that they said that they need to fix my axles due to the leakage from bootkit I believe. They quoted me close to $1800 for all the work. Since my car being old I told them I dont want to do all those repairs and I would rather replace the car with a new one. fast forward one day...I took my car to another mechanic shop up on my friends recommendation to S&G automative on 1604 and lock-hill selma. They fork lifted my car and showed me what is exactly wrong with my car, they showed me that the power steering clamp for the hose your mechanic replaced is loose and all they need to do is tighten that clamp to fix the leak. They replaced my CV joint boot kit for $650 (labor and parts included). So I saved close to 1200 dollars by going else where.Remember you should always Trust but verify. I am not going to go back to your mechanic any more, they lost my familys business. When I told them that I decided not to fix the car there, I can see the person got upset and charged me $115 for diagnosis (which I did not mind since no bodys time is free but would have been nice if they told me about that charge before).Now my car is running great with out any problems. I highly recommend S&G automotive to any one looking for a transparent and fair priced auto repair shop. Sam and Gio at S&G have been working together for 19 years and I surprised to see people from Fredericksburg etc. to get their repairs done.

Te
Review №84

The staff is friendly and always has my best interest at heart. Ive taken my vehicles there for years.

Ca
Review №85

I was informed by YM flat out that my alternator was bad and needed to be replaced. Due to time and the necessity of my vehicle, I took it elsewhere to get repaired day of because YM wouldnt have it ready until the following day. Once taken to another mechanic, I was surprised to find out that my alternator was working just fine and all I needed was a new battery. I went from an estimate of $487 for a new alternator that did not need replacing to a mere $185 on what I did need. My initial rating would have been 5 stars had they been honest with me on the diagnosis of my vehicle but it seems YM gets off on attempting to not only verbally insult the intelligence of other businesses but to scam their customers simultaneously. So, Id like to thank my intuition and angels for guiding me out of YMs lack of genuine scrutiny. Good luck to those who trust these guys. Its your money and your call. Follow your gut, that is all. This was my experience and I pray they dont play the rest of their customers for fools.

Al
Review №86

Always get the job done. Been with them for over 15 years great folks doing things right!!

ri
Review №87

Great work at a fair price, and it is so nice to deal with someone that stands behind their work.

Je
Review №88

I got the quote online and the price they were asking was too expensive they were going to charge me 621 for a water pump repair on an old dodge caravan . This is median price range for this type of repair.

Ke
Review №89

Trustworthy and efficient. I wont go anywhere else.

E
Review №90

Knowledgeable and honest, and they do good work.

Ja
Review №91

Honest and great work for a fair price

Am
Review №92

No matter what Im driving, they can fix it!

ro
Review №93

Your Mechanic is great place to have your car worked on.

Ro
Review №94

Honest and knowledgeable

Bo
Review №95

Previously Dealer Alternative, same great staff, same great service

Mi
Review №96

Hands down--``☆☆☆☆☆s

So
Review №97

Terrible customer service. I made a complaint via email about a service I received and they have not sent me a response. Its been 2 weeks and Ive followed up multiple times. I also scheduled a follow-up visit and the mechanic cancelled an hour before the appointment.

Do
Review №98

Fair prices, and great communication.

RO
Review №99

For over 12 years the guys and girls at Your Mechanic have been my alternative to dealership auto service. There are not enough stars for this review.

Da
Review №100

Great place, honest people

Information
10 Photos
100 Comments
4.6 Rating
  • Address:951 E Bitters Rd #800, San Antonio, TX 78216, United States
  • Phone:+1 210-494-2502
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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