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Boss Automotive, LLC.
8210 Broadway, San Antonio, TX 78209, United States
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Boss Automotive, LLC.
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Ma
Review №1

Took my car here because I was leaking coolant, and after replacing many parts I was unable to find the leak. After about 2 months of them having my car they told me they fixed it. They stated they needed to drop the oil pan to get the coolant leak fixed.Fast forward about 2-3 weeks and I had a low oil pressure light, so I took it back to them thinking since they had to drop the oil pan, and I wasnt having any oil issues before this, it might be under warranty from the work they did. After having my car for ANOTHER 3 MONTHS and replacing many parts including the heads to my engine so they say I get told its ready. I pick it up and it went back to them that night for the same issue. A few weeks later they tell me it was my oil pump and now the light doesnt come on.The light stayed off... along with most of the lights on my dash including the parking break light right next to the oil light. About a 2-3 weeks later my engine starts knocking, so it goes back once again. By this point I am $2,700 in repair just for those 2 visits. After having it for the weekend I get a call and get told I spun a bearing because it wasnt getting enough oil. I was told I would need a newer engine and that would be another $1,500.When I was told I spun a bearing due to lack of oil when I was just having a low oil pressure issue and they said they replaced the oil pump I asked them if it was something they might have missed when they fixed the issue. They told me, The bearings are in the lower area of the engine and do not get any oil. So this was not covered by their warranty, and they failed to claim responsibility for the poor quality work they put into it.

Kr
Review №2

I’ve been going to Boss Automotive for all my truck and car repairs for the past 8 years. They were recommend it to me by my brother and I have recommended them to my mother and my friends. Vick and the staff are awesome! One time my truck was stuck in park and they sent one of their Mechanics to my location to help get my truck in drive and to the shop at NO CHARGE. That is just one example of how they go out of their way to help their customers. My family and I are driving to MI in a week and my truck was shaking so I took it to have them fix the problem, check the a/c, replace the lock on the door, fuel gauge was not working, and make sure the trailer hitch lights are working properly. They were so professional and completed all the repairs in a timely manner at good price. If you are looking for a honest, professional, and family automotive shop I highly recommend you go to Boss. You will not be disappointed.Kristin Hill

Li
Review №3

Boss automotive is always a great place to take your car for service, or maintenance. Dave and his team are very honest and reliable when it comes to getting you back on the Road. Their rates are great and my car is always ready on time. I trust them with my familys vehicles.

Ch
Review №4

To much to say. They do not honor the quarantee on work. They basically took 398.00 from me to replace a fuel pump regulater. And its not fixed. Oh and ps. I was told to bring it back Wed and they can look at it... I also paid 175.00 for plugs and now my AC doesnt work. Hmm.Dont bring your car there. I am down to my last few dollars and still car isnt fixed. I fact its worse.Shame on a business that screws women over.

Ke
Review №5

Very professional group of guys! This is what great service looks like!! You will not be disappointed.

Co
Review №6

Excellent, reliable service that will always be there to take care of you and your automotive needs. Theyve always done right by me.

Th
Review №7

This shop does not honor their warranty I took my car here to have an engine replaced after they put one in the car and they wouldn’t repair it. They have a 12 month, 12,000 mile warranty and the motor on my car blew after 7,000 miles of it being in the car. They say that they know what they are doing but that is a lie, you don’t get a motor out of the junkyard and throw it in the car and expect it to last.

DA
Review №8

First of all DO NOT TAKE YOUR CAR HERE!!!! Long story short..we took my wife’s Mini Cooper to get the timing chain replaced and I purchased the parts for it, after 3 weeks the car was not repaired and I was told they were waiting for a timing lock pin.I called again 3 days in a row and was told again they were waiting on the same part but then I called on a Saturday morning and I was told they were going to start on it that morning but that was a lie because they called me a couple hours later to tell me the car was gone. So get this they told me someone stole some keys from the shop but we got a certified letter that same Saturday and the car was inbounded on Thursday 2 days before they said someone stole it. So the car was stolen Thursday and 2 days later the shop realized it was gone and the engine was now blown, after calling the police and making a report the shop said they would replace the motor but that never happened because we called our insurance and the shop stated they didn’t have insurance. I lost out on money I spent for parts and a nice Mini Cooper my wife loved. Once the shop takes position of your vehicle they are responsible for it but it this case they failed. -5 Stars

Ma
Review №9

They did a terrific overhaul on my 2006 Dodge Hemi Charger. They were very professional, kept in touch with us during the process. Time was of the essence, and they kept their word on when my car would be ready. My car is running like a brand new car! I highly recommend this shop. We will definitely use Boss as our first choice to fix my baby! Thank you Boss!

Ka
Review №10

They always take care of me. Great place and people!

wi
Review №11

Great mechanics good prices and fast results...no body like boss...

Da
Review №12

Needed an AC belt replaced and they(Gus) got me in quickly. Great service and people. Id recommend then to others.

je
Review №13

Very honest. Great service. Take my Volvo there. They treat me with respect and no hidden fees

De
Review №14

This place is worth every penny. Nice food. Well worth the wait once you get seated!

Mi
Review №15

My truck needed timing chain work. They did a good job with the work and were very informative. They had a two day turn around which was less than other shops I was getting quotes from. My vehicle runs strong. I would definitely recommend this shop.

Ve
Review №16

I told my bf to take the car to Boss Automotive because it was convenient and close to where the car was having problems. I called and asked if they could clean the throttle body and what the price was. Junior told me how much it was, i could pay over the phone and that we could leave it their until we got off of work, hell yeah that worked for me. . Anyway i got a call from him about an hour later after dropping it off letting me know that it was not the throttle body causing the problems in my car it was actually the transmission. He had already called and asked about the warranty on the car from the dealership and they told him it is valid until 10/18/2018 or 60,000 miles, which ever comes first. I picked up my car and took it in that evening. I feel my short experience with boss automotive deserves the 5 stars. He did not have to go out of his way to check the warranty. TBH i didnt even know the car had the factory warranty on it since i had bought it used and not new. Someone else wouldnt have done that any would have charged me. Because of Juniors honesty i will not have to pay thousands of dollars. I asked him how much i owed him for the visit and he said nothing and for that i am thankful.

To
Review №17

Trash frfr I will never bring my car here again

Je
Review №18

My 17 year old daughter has been driving for a week and today, she hit a bump that caused the splash shield to come loose and scrape against the ground. She was scared to death because of the sound, and called me right away. When I got to her at a restaurant on Broadway, I thought about my options, looked up and saw Boss Automotive right across the street. Grateful for Gods provision, I drove over and asked for help. Rod immediately stopped what he was doing and back a truck up out of the way and told me to bring mine in. He and Junior decided it just needed new bolts and immediately was on my way! The service and the kindness shown to us has made me a customer for life! Thank you SO much to Boss Automotive for their excellent customer service today in what could have been a nightmare situation for us!!

Hu
Review №19

Fast serviceCourtes staff

Re
Review №20

Brought my car here for the first time and I am pleased with their service and professionalism. Im all about helping local businesses and Boss sure did gain a new happy customer.

So
Review №21

These guys are great . .I was in a fender bender last year during the worst possible time (just after the hail storm). They had it fixed in less time than I expected and did quality work. Went out of their way to drop off my rental. A+ service!!

Ki
Review №22

Wish I could give 0 stars, very dishonest people they damaged my front bumper when repairing my head lights. Also shorted out the electricity for my back window, before leaving off the lot Everything was mentioned to the staff pictures were taken. I got the run around for a week and needless to say they denied everything. I hate dishonesty will never go back, be very careful if you take your automobile there take pictures before you leave it. I hope their business fails we have enough Crocks in the world.

st
Review №23

Great shop! Very fast and friendly. I have been reccomending them to everyone I know.

عز
Review №24

Trustful people ..Junior is a wonderful man ready to help and to get your car fixed he is amazing ...I recommend this place to everyone

Jo
Review №25

Have taken three Vehicles there two have been returned to be resolved . One three times. Second still not working. The third has been taken to another shop to be worked on. Customers beware. Do your research and avoid this shop at all cost.

Or
Review №26

Best place ever!took my truck to get lifted and a cam installed they had it done in 2 days WOW! I will definitely be back.

Ru
Review №27

My truck has been in this place for more than a month and they made me pay in advance and they did not give me my truck. Also, the service they have for customers is terrible. I have more than a month trying to get my truck and nothing and I decided to share. This case with you because I do not want you to make the same mistake that I did not take your car to this place. I met another client from this place who has 8 months with them trying to fix their car and they have given it in such a way that that person said he would sue them. Thats why Im asking you not to take your vehicles to this place. Im going to put tests that have not been given to my car for a month so they will not be fooled and have people say they are good people. that these messages that they give me are a lie and that they had a lot of patience with them but I get tired and the owner also puts the workers to talk to the client and they do not confront him, do not be fooled by this type of people that I am going to put to the test to see the truth.

Ja
Review №28

Great customer service fast and reliable 👍

An
Review №29

Great to see a local business give back to the community! Thank you Boss Automotive for your fundraiser to help the Sutherland Springs victims!

Va
Review №30

Fast Friendly service....I have always received great service ...knowledge & done right every time....solid business I would recommend to friends & family.

ra
Review №31

Never trust these people with your vehicle. The owner is just as shady as the mechanics that steal your parts. Wehave been dealing with these people for over a year. The part is under warranty but they refuse to fix the leak. Only had the car back about 2 months, after them taking over a year to replace the transmission, and it is stillleaking. Keep in mind another mechanic stole the 1st one. NEVER TRUST THEM. I have already contacted the news and my attorney. Everyone should file a complaint with the BBB like we did to let everyone know this place is very bad. One person alone might not stop them but they cant ignore it when we all stand up.

Do
Review №32

Very fast and reliable service, no BS when it comes to your vehicles. They try there best to meet your demands.

He
Review №33

In my 23 years of owning cars this was the worst automotive experience I have ever have. These guys replaced our oil pan on our SUV. 1 week after the repair nearly all of the oil leaked back out of the car and I was left stranded. In the end finally took the car to the dealership and they explained that they had not let the sealant they had used to attach the pan cure properly. In the end the work had to be completely re-done and the engine had to be de-gunked from the burned oil that was created from the low level that resulted from their work. I called and asked them for a partial refund and they explained that their warranty was void b/c someone else had repaired their work. This is the kind of professionalism to expect from this company. Spare yourself the heartache and look elsewhere for help with your vehicle. Highly recommend McCombs Toyota at 410/10. Cant speak for all the locations but Winifred there is a true genius and and expert technician. Not to mention he is super friendly and my SUV now runs better than ever!

Ch
Review №34

I went in to get a key ignition switched. Looked it up on avg. Costs for these with answers from hight $200 - high $400. He charged me $500 and with the labor charged me 2 hours of labor but took him 20 minutes to fix. He said he had to use his drill so charged extra doesnt make sense its part of labor work. I was unsatisfied with the price and charged a large amount extra for the part after comparing prices around san Antonio.

Ju
Review №35

I really dont know why a lady for an oil pan gave them a bad review to BOSS AUTOMOTIVE THEY JUST HELPED ME FROM 3 DEALERSHIPS THAT MISSED UP MY TRUCK REALLY BAD. IPAC MISSED A LEAK ON MY DODGE RAM IN THE ENGINE AND MISSED UP MY ENGINE, TOYOTA THE DEALERSHIP COULDNT FIND A PROBLEM WITH MY TRUCK, NORTH STAR DODGE JUST SAID I NEED A NEW MOTOTR CAUSE THE TRUCK DIDNT TURN ON WHICH WAS A LIE I TURNED ON MY TRUCK, ALSO WENT TO CHRYSLER JEEP ON IH 35 AND ALSO THEY SAID MY TRUCK HAD NO PROBLEMS BUT THE MANAGER FREAKED OUT WHEN I GAVE THEM A ESTIMATE FROM FIRESTONE SO WHAT IM TRYING TO SAY IS THAT BOSS AUTOMOTIVE GOT ME A ENGINE WENT OUT OF THERE WAY FOR ME SO I RECOMMEND THEM 100%!! I HAVE PROOF OF ALL MY FACTS that im stating with dealerships WITH ALL MY PAPERWORK THE DEALERSHIPS WILL TRY TO SAY BAD STUFF OF OTHER SHOPS WHEN THEY ARE THE WORST THEY TRY TO MAKE THEMSELVES SOUND GOOD SO NOW I LAUGH FOR INDIVIDUALS THAT GO TO THESE DEALERSHIPS CAUSE I KNOW BETTER NOT DEALS WITH THESE SCUMS OF DEALERSHIPS. IM VERY HAPPY WITH THE ENGINE THEY INSTALL, THE SHOCK JOB, THE CATALYTIC CONVERTER for all these 3 BIG JOBS THEY DID. BUT IM MORE HAPPY CAUSE THEY WENT OUT OF THERE WAY FOR ME AND WORK WITH MY BAD SITUATION I HAD EXPERIENCED PLEASE DONT GO BY THERE BAD REVIEWS JUST IF YOU EVER NEED A GOOD JOB FOR YOUR VEHICLE JUST VISIT THEM OR GIVE THEM A FAIR TRY AND THEY WILL DO THERE BEST THEY CAN DO TO FIX YOUR VEHICLE THEY DID IT FOR ME I RECOMMEND THEM 100%!!!

Ri
Review №36

Awesome I am coming back every time

J.
Review №37

Awsome service! Wont take my vehicle anywhere else.

Je
Review №38

They will work with you and great service

Do
Review №39

Habe a good diesel mechanic

Is
Review №40

If u know what u need its great but if your car is having real problems they do not have the equipment to do the job or the experience do the job.

Ra
Review №41

Hard to find a repair service you can trust. You can with these guys.

Bo
Review №42

I had a bad experience the tall man in the back room was very rude and my car was filthy it had oil hand prints everywhere I do not recommend you come here ever

ia
Review №43

Customer service is good

Ma
Review №44

Fast and fair.

Er
Review №45

Most unethical company I have ever dealt with!

Ra
Review №46

The staff are super cool.

wi
Review №47

Great service

Information
2 Photos
47 Comments
3.9 Rating
  • Address:8210 Broadway, San Antonio, TX 78209, United States
  • Site:http://bossautomotivesatx.com/
  • Phone:+1 210-826-2677
Categories
  • Auto repair shop
  • Diesel engine repair service
  • Engine rebuilding service
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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