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Meineke Car Care Center
12761 Nacogdoches Rd, San Antonio, TX 78217, United States
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Meineke Car Care Center
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Sw
Review №1

All the staff here are really professional Andrew helped us and Collin did that good break work do recommend

De
Review №2

Awesome service, very good communication on what was going on and how long it would take to do the job. I would highly recommend!

Ja
Review №3

The WORST experience ever. Chico Luna n Daniel Gutierrez. Take advantage of senior citizens by selling parts that are not needed. You take the car for a starter n they sell you the highest expensive battery. Next day your car stalled because he needs a starter not a battery. So now they remove battery and install a starter. They should be ashame of themselves for taking advantage of senior citizens. Another vehicle taken at the same time for repairs for a metal noise while making a turn they replace another part not the one it was suppose to. The car is still making that metal sound while turning we spent over $2000 for repairs not done property. I highly do NOT recommend this place to anyone. Unless you want to spent. 😖money for nothing. Very Frustrated.

Ch
Review №4

This was my first visit to this shop. I bought a newer car for myself and this shop was suggested to me. And when I went there just to double check on my alignment they did such a great job checking to make sure that everything else was good. And when their multi point inspection was finished I got an email and a text saying what they sound. And they went over it with me and made some suggestions. I would definitely recommend coming here. The guys at the front were so helpful

Mo
Review №5

I made an appointment. It was easy. They showed me everything that was problematic with my car snd the price before starting the work. They respected my decision on what to fix.

He
Review №6

I made an appt and showed up expecting a 40 minute turn around and that’s exactly what I got. Friendly and hospitable manager and staff all around. I plan on using them in the future for my high mileage car.

Ka
Review №7

The guys at this shop are very kind and patient. They took my car in the same day I called for a transmission flush and it was finished in less than three hours. I will go back here and recommend to others.

Br
Review №8

Super friendly. Very knowledgeable. Very quick and appropriately priced. Good work isnt the cheapest in town, and the cheapest work in town isnt good. Iv definetly found my new shop.

Co
Review №9

Horrible customer service experience, not worth the 1star given!!!

Co
Review №10

The technician was efficient, thorough and very professional! Definitely coming back to this location for all of my vehicle needs.

Ve
Review №11

Employees did a great job keeping me updated on progress of repairs including parts or shipping issue had radiator fan motor assembly replaced due to overheating. Glad we were able to support one of our community small business. Thanks mieike

Fr
Review №12

They do very good service and fast on my repairs.they are very reasonable on the prices and give good customer service .They have a customer for life .

Ma
Review №13

Great Guys!!! Highly recommend this location!Daniel and Chico provided great customer service

Va
Review №14

I went in for my vehicle overheating, and I also wanted to finally fix my AC. I saved up 1,000 over the last couple months to spoil myself and get this fixed. They fixed a hose that was preventing the coolant from cooling my engine. They ran a diagnostic and said there wasn’t anything wrong with my ac that it just needed Freon. I then let them know that we had a guy fill it up twice and it only lasts a few hours. I didint understand everything they told me. In the end all they did was put Freon. I paid $746.00 for this. Went to go help my dad move his things to storage and in 3 hours my ac was not blowing cold air. 3 hours. I called and they said to bring it back in so they can check it with a UV light. They said my vehicle needed to be run under pressure to see if there was a leak. No one told me that there was a chance this would happen. They just made it seem like my vehicle was 100% fixed. Now when I went back in the next morning, I needed an appointment and said they wouldn’t charge me for testing but I would be charged for man labor and whatever else they find wrong with it. $746 down the drain. Just to have a hose and Freon put in. Please ladies if you don’t understand their lingo bring someone who does. I took my vehicle to Santone Auto and he diagnosed and fixed my issue in 24 hours. It was the ac condenser. I told him I didn’t understand anything and he broke it down for me so that I can. I absolutely hate when people take advantage of you and your situation. I’m out $746 because of let’s do the bare minimum people I went to, to service my vehicle.

Ja
Review №15

This was a horror story of an experience. I would not recommend any mechanical work at this location. After bringing my vehicle in with certain concerns (shuttering and hesitation) I was guaranteed the fuel pump was the cause of my problem and after paying for the services I was told it was fixed $880.00 later. After driving, the same problems persisted that I took it in for. I took it back so they could reevaluate, but days later I was contacted that it was something else. I asked how they would make it right, after my $900.00 bill didnt fix what they said was fixed. Management refused to work with me, after frustration. I told them I would just come get it. Upon picking it up, it did not start at first and I couldnt get down the street without stalling. I was able to get it back to the shop and I asked how is it not even drivable now? The manager bold face lied to me and said thats how it came in. Which I have proof it didnt. The owner then re-diagnosed that a sensor had gone bad while in their care. After another day, I was informed that the fuel pump they installed was faulty. When I went to pick up the vehicle, they told the pump was not faulty, they did not reconnect the lines properly. I took the vehicle home and driving it today it still hasnt the same issues I brought it in for. The vehicle is not fixed. Now I have a constant CEL and it is like no work has ever been performed. Ive just been swindled out of $880.00. If I could choose, it would be -5 stars. I cant say much for oil changes, but HEED THIS WARNING!Lets complete the story...I have had a low fuel pressure code since the 2nd time I brought it to you. I am getting codes for low fuel pressure. I have replaced the fhe fuel injectors, cleaned and inspected the fuel driver module, replaced the fuel pressure sensor and am still getting codes for low fuel pressure since you replaced my fuel pump. I inspected my fuel tank and noticed there was a new zip tie on one of my connectors....what happened there? Did you break that too? I have a feeling I will be visiting real soon....maybe the fuel lines came loose again? Maybe you pinched my fuel lines reinstalling the tank? Maybe this pump is garbage?...can I get an Amen, can I get a hallelujah, can I get a MotorCraft instead of this garbage? Can I get someone that knows what they are doing...please Jesus?

Je
Review №16

The staff is extremely nice and helpful. I suggest highly to call and schedule appt. They get pretty busy and trying to accommodate everyones needs can get pretty hectic. Treat it like a day-care for your vehicle Drop off/ pick up They communicate well. Parkings tight. So be courteous.Would I recommend them. Yes. Yes I would.. Do I trust them yes I do and ladies dont worry theyre here to help you too.

Ci
Review №17

Another chain had told me I needed my brakes replaced as they were at 2mm. Went to meineke for inspection and replacement. Meineke told me brake pads were at 4 and 6mm. Time to start thinking about replacement. Saved me some money today. Will still have to pay it, but have a chance to prepare.

Ka
Review №18

Staff was excellent and informative. Work was done on time and has resulted in much improved driving. Have great confidence in this company.

Ga
Review №19

Best service in SA! I’ve tried a few places, treat you like cattle...here you’re always a valued customer! Honest and efficient, offer specials that actually save you money, I’ve even got free wiper blades with points. It’s nowhere near my house, I pass a LOT of places to get here, but it’s worth it!

Je
Review №20

Very professionals Mr.Daniel and Mr.Chico always trying to find the solutions for any problems on the vehicles. Thanks. Excellent service and quality. Very friendly and polite customer service. Thanks.

Os
Review №21

Great expertise and very knowledgeable. Two thumbs up for the crew working there.

Mi
Review №22

I wanted to thank Daniel again for his professionalism and kindness!! I really needed help and the other car shop down the street wouldnt, so Im very thankful to Daniel & Meineke!! Thank you!!

Yv
Review №23

Great service and real nice personnel staff good job

sh
Review №24

Great service and honest staff. I highly recommend meineke on nacodoges n bell

Ha
Review №25

Im a Lyft driver and it was my first time using the open Bay discount but I saw an additional $15 for services that were listed in the package deal. Im currently investigating it. First time going there. Ive been in customer service too long to expect customer service at a garage because it shouldnt be what theyre trained in primarily. I did have a phone call in the middle of the oil change and tire rotation where the person who called me tried to use keywords from what they were told from the mechanic instead of understanding and conveying what was going on. Which ended up making me rush back to make sure they were working on my car then not somebody elses. The normal auto mechanic garage chain sales events happened where they advise you on getting additional things which upselling is how you make money.

bm
Review №26

Not to sound cliche but these guys care. Owner runs a great, clean shop. Waiting area is present, free coffee and TV. I was getting my vehicle straight piped and while they charged more than previous times, I dont mind paying because of the quality of work they provide. Ill recommend this place to anyone and they have earned my repeat business.

E
Review №27

This is a great place went to 4 mechanics before them for a problem with my window. No one could fix it. Their name popped up when I was looking for electrical mechanics. I was like oh yeah meineke. Couldnt believe I didnt think of them. I have three more things I need repaired on my car. I will be back. These are the go to guys. I will not be going to other mechanics again. They are good at what they do.

Da
Review №28

This shop is the best mechanic I have ever been to. They are honest and fair and look for ways to make the repairs needed at the most economical way. I never have to worry about being taken advantage of. A must use.

Ar
Review №29

Man these guys are so amazing I have a 2001 mercedes that I just got had alot of problems and they fixed it all really fast they are very professional and the best shop in town they dont try to over charge they show you everything they fixed and the price they are really good I wish I knew about them a long time ago I will for ever take my cars to these guys 🙏

Mo
Review №30

I am very pleased with my experience, they were very thorough and the things that raised concern in my car they gave me a solution and proof that there was actually something wrong they were very helpful and I will definitely be returning.

Ye
Review №31

Im going to update my review, because its been about 9 months since my last visit. I made an early appointment and the first thing I saw was a gentleman that greeted me at the door and politely asked me to come on in. My oil change and AC check were about maybe 1 hr tops? But I was just so happy with the service I got. Props to you guys. Will surely be coming back!

Ma
Review №32

Had a flat tire and they fit me in ASAP on a Saturday! All employees were super kind and informative. I didn’t feel pressured to buy anything I didn’t need to like other shops do. I will definitely come back in the future! 💜

Oh
Review №33

I live in the Dallas area, and on my way to San Antonio my car started making troubling noises. The team at Meineke was great, Daniel provided excellent service and Roger the technician did a very thorough and professional job fixing the issue. On top of it all - the price was fair!Highly recommended!

Ke
Review №34

DO NOT I REPEAT DO NOT TAKE YOUR CAR TO THIS LOCATION!!!! They unplugged my compressor and tried to charge me over $700.00 to put a new one in. They told me my compressor was bad, and they would have to order one. I asked them to complete my FREE OIL CHANGE and tell me what was wrong with my car because it we kicking back when I pressed the gas. They did over $2000.00 of work on my vehicle without my consent. Then they refused to give me my vehicle back. I was forced to get a loan to get my car back, and they didn’t even fix the one problem I asked about. I was having a kickback which ended up being fixed by getting a tuneup at a different shop. They were going to charge me an extra $1700.00 when all I needed was a tuneup. I’m in the process of getting a lawyer now.

Ch
Review №35

Friendly service!

mi
Review №36

The general manager is very well informed, pleasant, and the the team as a whole were very thorough.

Sh
Review №37

The staff was very professional, very polite. They took care of the problems quickly and efficiently so I did not have to wait long at all.Thank all of you!

NA
Review №38

Daniel folks are amazing, they really care about the customer and their product.

Me
Review №39

I drive an older car that I have maintained over the years, so when I moved to SA I needed a great place that didn’t over charge. Well I found it at this location! There was something weird going on with the car this last time, and instead of doing a bunch of unnecessary things, they took a couple days, thought about it (since of course the car wasn’t doing it for them) and finally fixed the problem! A couple months prior they did the same for my air conditioning! I will keep going to these guys for my car needs!

CA
Review №40

This place is great. Kind and friendly. I had an appointment at 8am and they instantly started on my car. I didnt know I had tears on my air filter. I didnt know my brake pads were close to needing to be replaced. I didnt know my brake light was out. Adriana at the desk was very knowledgeable and explained probably more then necessary. Even showed me pictures of the issues. Although I may have spent a tad more then planned, the time spent with me and my car was so worth it. Car drives better and Im a very happy customer.

Ki
Review №41

Love this place and the service here

Ki
Review №42

Definitely not what I was expecting. OVERPRICED!

Mi
Review №43

The guys at Meineke are friendly & professional and make it easier to maintain my work vehicles. Ed is fantastic. He always keeps me in the loop on the progress of any repairs and they always get it done timely. Can’t recommend them highly enough.

La
Review №44

Love this place! The guys are so honest, helpful and friendly. I’ve never had any other place do a thorough inspection with my oil change, and email me the results with pictures! They never try and sale you on anything you don’t really need. Won’t take my car anywhere else! Highly recommend.

Yv
Review №45

I am very happy with the level of service I receive from Meineke. Every time I go in to have my vehicle serviced, I am greeted with a smile and helped immediately. The whole team have been very polite & friendly and the level of expertise is exceptional. I have been coming here for years and highly recommended it.

Ve
Review №46

Very professional.Easy to talk to and knowledgeable and able to explain to help understand the issues! I will be back!

Ha
Review №47

Fast, friendly and trustworthy mechanics! I never have to worry about being sold a bunch of repairs I dont need.

Fa
Review №48

Me and my wife went for oil change, Daniel was so great, willing to go extra mile to make sure we are all taken care of. Honest, hard working and expert in what he is doing.I will go back to do some tire change and bumper replacement later.

Sl
Review №49

Recently went to get a car part removed. They were really quick and polite. I 100% recommend getting your car serviced here. Their prices are fair and will definitely come back to this place when needed.

Ja
Review №50

Clean, friendly, informative, and extremely honest! Took my truck in for service, they told me two hour wait which was fine and that was exactly how long it took which isn’t to bad considering it was a Friday, they weren’t dishonest about anything! Thank you for having integrity can’t say that about many places these days

Ro
Review №51

I have taken my car here twice due to my warranty recommending them. Both times they have given me false reports on what needed to be fixed on my vehicle. The recent event they told me i needed about 2000 dollars worth of work. I took to a mechanic that i knew personally and they told me out of the 3 repairs they said i needed only one was true... took to firestone with the paperwork meineke gave me and they stated i only needed one repair which only cost about 400. I will not be taking my vehicle back. Would give a lower review if possible

Ab
Review №52

Extremely nice, Daniel the owner was very pleasant and even got my vehicle towed over there.. price is a bit on the higher side. But you get what you pay for so I’d rather pay a bit more to get someone certified and knowledgeable working on my vehicle

An
Review №53

The people were friendly and polite. Any questions we had they answered right away the work was good and very professional. Overall it was a good experience.

an
Review №54

This place is and will always be my go to for any car troubles. I highly recommend this place to any and everyone. Ed is the bomb gives detailed info and very professional. Thank you guys

Br
Review №55

Daniel, Ed and crew are top notch. Will never go anywhere else.

Br
Review №56

I went to this location for a oil change after I had a horrible experience at a different location. The company gave me a free oil change because of the prior experience to make up for it. The people at this location were very professional and had great customer service. I was impressed with the entire experience here.

Na
Review №57

The service provided by Daniel and Eds team are amazing. They are always timely, honest, and thorough. If there is a doubt as to what may be wrong, they never fail to show you and explain to you the problem. They are also fair as to explain what needs immediate attention,l and what can wait. I refer everyone here.

ri
Review №58

The most professional repair shop I know of. My vehicle went into the shop right on time, they diagnosed the problem, and repaired it right with no surprises. I am happy to recommend Daniel, Ed and their crew to anyone needing service on their vehicle.

El
Review №59

I’ve been using this place for years. I continued to be impressed with the personal care they put into all the work they do! Excellent customer service every single time. Nice waiting room, restroom and they have WiFi!

Le
Review №60

Long time customer. As usual excellent job.

Ja
Review №61

Dropped my car off in the morning in a weekend based on the good google reviews. Got an oil change and new rear brake pads. Service was friendly and professional. I am glad I listened to the good reviews even though it was a bit further away.

Ch
Review №62

Great service!

La
Review №63

The staff is friendly and professional, the waiting area is comfortable and clean. The women’s restroom was surprisingly clean for similar type service centers. They have a kids play table and children’s books as well as magazines for their customers in the waiting room. A previous review mentioned a bad smell, my experience today was no smell or odor at all, smells fresh and looks clean. I’m happy with my experience.

Ms
Review №64

The service was exceptional, from the receptionist to mechanic. I’ve been to numerous mechanics regarding my check engine light. Edward was the first mechanic to advise me that my car had an Federal Emissions Warranty on my Dodge Charger & that I should go to the dealership. Went to the Dodge dealership as soon as I left Meineke & Dodge have my appointment set for Monday to fix the problem. For Edward honestly, I’ll definitely go back to them for other services. Thanks a bunches, Edward. Keep up the honest & good work team.

Ch
Review №65

Took my service vehicle in on a Saturday for a major repair and they fixed it the same day. They are awesome ! I highly recommend them!

An
Review №66

They are very honest and reliable mechanics and I wouldn’t go anywhere else.

Ma
Review №67

I am repeat customer! We come here for all our auto care. Always get the red carpet treatment. Thanks Daniel and Ed! 100% satisfied

NK
Review №68

Just what I needed. They’re the only shop in San Antonio that will go the extra mile to get me the oil and coolant I want.Thank you guys

Ri
Review №69

This has to be one of, if not the, best customer service experience I have had. From the beginning to the end of my service Daniel the manager delivered detailed updates about the status of my vehicle. He was upfront honest and fair. He even used an uber service to get me to and from my house when I had to drop and pick up my vehicle. The services done were done right and quickly. If your looking for a honest fair place to take your vehicle look no further. There is no doubt I will be recommending this place to my family and friends! Top notch service!

He
Review №70

Very helpful customer service . Thank u..

Ka
Review №71

The Hispanic girl at the front desk is rude and unprofessional. No greeting when I came through the door. She didn’t explain the services. She didn’t acknowledge me and had attitude. Then when my car was done she says, “ You ready to go”. Worst experience ever. From her unprofessionalism I won’t be back nor would I recommend this place. She needs customer service skills.

Wa
Review №72

Great service and very approachable. Ed and Daniel assisted me and they were very helpful. I hope their product will last (exhaust kit). Warranty of product sucks though, only 12 months or 12,000 miles, whichever comes first.

St
Review №73

Knowledgeable service providers willing to show any issues. And very honest. You dont find that from a mechanic. I trust this shop

Ri
Review №74

Came in with Louis noise in my car they diagnosed problem. Gave me fair price to address issue and had me out in promised time.

ke
Review №75

I highly recommend Daniel and his team at Meineke Car Care Center! I have taken 2 personal vehicles and my company car and received excellent service. Daniel and his team are highly skilled in auto repair and it shows in the service they provide. If you are looking for a trustworthy, skilled professional I highly recommend Daniel for all your car care needs.

Jo
Review №76

Awesome

Ra
Review №77

Super friendly and professional. Very fast, communicative and reasonably priced. We’ll be back for sure!

Ch
Review №78

Fast and quick service. Customer service and technicians were knowledgeable and friendly. Will return to this location.

tr
Review №79

Great guys! Awesome service!

Pr
Review №80

Great work every time. I have a car that is difficult to work on because of its age. They always find the part and the prices are very reasonable.

Sh
Review №81

Very comfortable, no pressure, new place for me to get my car serviced. Rick and Danny at the front counter could not have been more polite and informative. Definitely will be back and highly recommend these guys. No BS here

pr
Review №82

Great prices and fast service. They are very honest about what they can do and how fast. They always go that extra mile.

An
Review №83

On vacation and the check engine light came on. Daniel got me right in. It was a quick diagnosis and it was the gas cap. We were back on our way. Very efficient and so very friendly. Would definitely recommend .

Ki
Review №84

I shopped around 5 different businesses just for a basic oil change and was not given any prices under $55 until I called Meineke. Not only did Daniel take a few seconds to figure out the details of my vehicle, but in talking to him I felt comfortable enough to know I was going to be taken care of and NOT be taken for a ride. I let Daniel know I was on my way, and I was in and out in about 30 min, and paid under $30! Now THAT is service! Road trip!!!! ☺

Am
Review №85

Ed and Daniel make the ultimate team! Great prices with honest work! I recommend them to everyone I know!!!

Ty
Review №86

I absolutely love meineke ..they are very quick and very precise ...they find whats wrong with your car quickly so you can be back on the road and drive safe

Ch
Review №87

Great value oil change and includes thorough vehicle inspection!!

Od
Review №88

Thanks for the great service and for checking my battery.

Vi
Review №89

Everyone at the shop is really nice. They get the job done quick and effectively.

Ji
Review №90

Very thorough and quick. The professionalism is greatly appreciated.

ch
Review №91

Awesome customer service and very knowledgeable

uk
Review №92

These guys gave me excellent service to finish $1,800 worth of work in one day I would definitely recommend this shop

Il
Review №93

The best auto shop Ive been to year to date, Hands down awesome customer service always looking for the best resolution to any problem you have. Will definitely work with you on pricing and services .. ask for Daniel or Rick theyll be more than happy to help you

St
Review №94

They fit me in last minute during their busy Saturday and fixed my headlight plus the cost was very reasonable. They were very friendly as well!

Th
Review №95

Will is the best...runs a GREAT shop!! Honest and trustworthy.

Lo
Review №96

Went in for oil change they were very helpful check it out and let me aware of things I needed to be done to the car was very satisfied with the service

Ma
Review №97

Great customer service, I drive all the way across town to bring my vehicles to this group!

St
Review №98

I was given detail descriptions and visuals of the issues going on in my vehicle! I really appreciate the help!

Le
Review №99

I have yet to see if the suggested fix will be what my Jeep needs but I can most definitely say the experience so far has been nothing but pleasant! Spoke to a tech several wks ago & gave me honest feedback in a manner such that I came to their shop almost 2 months later to get the job done! I was greeted with the same honesty. Thanks meineke! You will be my go to shop! Hopeful the diagnoses is spot on of course!

Ju
Review №100

Great service and knowledgeable staff! They dont insist on trying to up-sell you but let you know what you need to know about your vehicle. My new spot for oil changes and truck work!

Information
13 Photos
100 Comments
4.6 Rating
  • Address:12761 Nacogdoches Rd, San Antonio, TX 78217, United States
  • Site:https://meineke.com/locations/tx/san-antonio-2718/
  • Phone:+1 210-951-2253
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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