Thank you Greg for your honesty and integrity! I appreciate you for explaining the pros and cons of trying to get my older vehicle back on the road. You were looking out for my best interest. You have won my business for future repairs. It is so hard to find an honest mechanic. I will definitely be referring Autobahn to all my family and friends. You won my trust. I did my homework on searching for someone reputable and your business kept coming up! You saved me money and that means so much! Keep up the good work!
These guys are great. Both times I was charged less than quoted. They definitely know their stuff
Diagnostics and repairs were performed as stated. Cost of parts and labor was way over priced (OEM parts available on line for less than half of what they charged) for a no more than a 40 minute job (YouTube). This being said, service rep was professional, and was able to have the work completed 4 days earlier than promised.
Excellent customer service and response time. I sent a question through email, was contacted within an hour. Suggested a different course of action than I had first thought about. I called to speak to someone and Reid took my call and questions. Very professional and knowledgeable. He took the time to explain the different option and why it is the best way to proceed. Blessed to have employees that care about their job and customer in this day and age. Will be taking my classic 67 bug in for repairs this month.
If you want to pay dealer prices it’s a great place. They sold me an alternator with a 12 month warranty for $425. You can buy one for $170 with a lifetime warranty at Auto Zone. $22 for ‘service supplies’? What’s that? Almost a thousand dollars to replace my alternator. It should have cost half that. Very disappointed.
This was my first time to take my Audi to Autobahn, and I was very impressed by the service they provided. Very good communication from their staff, before, during and after the service. I am very happy to have made the connection, and will definitely continue to use their services.
Fast, courteous high quality. What more could you ask for.
My car got the TLC it needed and it runs great. I highly recommend Autobahn. Talk to Emma. Shes the best. Great communication and straight forward service.
The tech name was Reid. He was in constant contact with me about what he was doing to diagnosed my brake problems, that included the cost. Reid has always been a very professional technician with an high auto mechanical IQ.
AUTOBAHN AUTOMOTIVE IS A PROFESSIONAL, QUALITY DRIVEN REPAIR FACILITY !!!
They were fantastic! Great service, walked me though and talked me though everything with clear explanation. And a good value!
Brilliant, professional service. Very reasonable price, very prompt service. Would recommend to anyone
Went in for a 2nd opinion, and completely got a different answer from what the previous people said. Previous person made no sense and seemed off, so I went to these guys and got a completely different answer. Everyone there is super nice and you can tell they care about the car. Definitely found a place where Ill be taking my car from here on out.
We have been taking our cars to Autobahn for several years now and have had everything from oil changes to full service maintenance. This is “the” place in San Antonio to take your car to. They are personable, timely, thorough, and fair. The quality of work is always been spot on and the customer service goes above and beyond. We have very nice cars but no longer take them to the dealer for anything. Thank you, Autobahn for providing such great service!
Recently took my Audi Q5 here for a single Fuel Injector replacement. The service was impeccable as well as the the work done. I was given a quote and even made aware of possible additional costs that could potentially occur. In the end I paid exactly what I was quoted and the job was finished the same day. I was even able to pick up my vehicle the same day before they closed! Be sure to ask for Greg(g)! I’ll definitely be bringing my other German Vehicles here!!!
I had my turbo oil supply line rupture and a gear behind my steering wheel fall apart. I brought it in and explain my situation and how I needed it repaired asap. Delmar not only worked on my car & repaired it in two days but went above & beyond by sending me videos as he found & repaired the issues. I could not be more thankful for how I was treated at Autobahn. The level of honesty & transparency blew me away. Words arent enough to express my gratitude to Delmar and the autobahn team. THANK YOU SOOO MUCH!!!!!
Great customer oriented folks. Excellent value for dollar spent. Very trustworthy, set the bar for automotive service
The service at Autobahn Automotive was exceptional. I spoke with Emma and Reid. They both were very courteous and knowledgeable in their perspective areas. Reid called me and gave me a thorough rundown on the pros and cons of my diagnosis and provided excellent recommendations. This made it easy for me to decide on a course of action.
So glad we found this auto repair service center. They know there stuff. No surprises at the end of service. Great on diagnosis and preform the appropriate repairs in a timely manner. Plus they are very customer oriented. Will continue to depend on them for future service
The best oil change experience I’ve had since I’ve gotten my BMW. I used the BMW dealership for previous oil changes but got tired of the overpricing and bad customer service. So glad I found this place and will be using them from now on.
I appreciate professionalism and the quality of their work. No issues with my repair.
You can bring in your own parts and theyll install them, without a warranty though. Be polite and theyll be polite back. They installed my parts same day. Way cheaper than the dealership. 😊
The crew at Autobahn has earned my trust by being sincere, energetic, and engaging. It is clear that they want to do the right thing, and do it the right way. I wont go anywhere else!
Worked with Reid, who suggested we first replace a sensor before making the indicated repair. His honesty and knowledge ended up saving us over $3,000!
Great experience. No bs and never felt intimidated or lied to. Very fair pricing and good work. I will definitely be back.
Great service. Engine light came on, I called them and they made room for me to bring my car in that day. Next day everything was done and working great. They are the premium luxury car service provider in San Antonio and are miles ahead of any dealer!
I am currently out of the country and my family was experiencing a issue with a vehicle i just purchased and Emma and the technicians were amazing not only did she coordinate the Tow for pick up, though i am the new owner they did a warranty replacement on the battery she kept me up to date on the repair daily and she coordinated to have the vehicle towed back to the house after the repair was finished I also had them so a post purchase inspection on the vehicle as well and will be sending the vehicle back to address the one issue they found its hard to find good honest automotive repair shops these days this is definitely one of them stick there card in the glove box because there a keeper
Excellent diagnosis of ongoing problem which turned out to be the timing chain. Thorough efficient, honest, upfront a put costs and life of vehicle.
This was my first experience with Autobahn. This shop did an awesome job! Their turn around was fast, the quality of the work was excellent and the time they took to explain the repair was appreciated. Our GTI ended up here after a frustrating experience with a dealer. Now that I have an independent shop I trust, this will be my first choice for our VW family. Thanks again.
Very prompt, great service! Wonderful people to work with. The only place I totally trust.
Great service and value, honest, and on time. I only wish they were open on weekends, but theyre a family business. I understand everyone needs their work life balance. They will always be my primary auto-shop.
Worked with Reid, who was very knowledgeable and helpful regarding the needs of my vehicle. Highly recommend !!
The professionals at Autobahn Automotive are always courteous and professional. The quality of their work is excellent and the prices are always fair. I would recommend them to anyone needed service to their automobile.
They are awesome ! Autobaun has always taken care of my vehicles and I go nowhere else but autobahn I don’t trust anybody with my car but autobahn you’re the best and I highly recommend them with the word-of-mouth I tell everybody about autobahn they do very good job I’ve been going to Audubon for about 20 years
They were professional and timely. Took my MB 300 in for general servicing as it was very overdue. They checked everything and did just what the car needed and didn’t try to sell me unneeded services. I appreciate that as did my wallet!! Would recommend and will use again.
They have always taken great care of all of my vehicles. Great service. Very good work. Fair prices.
Gregg was fantastic to work with. I felt like he and Reed did an excellent job communicating with me during the stress of a new engine replacement. This was a difficult process to go through, but they quickly found me a replacement engine at a screaming deal, and had it installed and back on the road within 3 business days. I am blown away! And extremely grateful for their help, knowledge, and skill. I’d recommend them to anyone! I’m not going back to the dealer for my service. Ever.
My engine light came on over the weekend in my 2013 Mini Cooper. Made an appointment online via their website, was able to be seen at my first preference. Left my keys and car with the shop while I went to work. They gave me text updates with prices on the diagnostic process, repairing, and when it was ready. Didn’t have to pay a cent until the job was completed and my Mini baby was back in my possession. Really appreciate the quick turnaround time to do the work and order the parts (only took 1 day) and the only thing out of place was the seat position. Great team here and I would trust them to work on my car again! Thank you!!!!!
This auto repair business does excellent work. I have used their services a few times and have never been dissatisfied; and they deliver on time or before promised date or time. I love that they do follow up to check on the results of their repair work. #excellentcustomerservice
They were able to fit me in, even though I didnt have an appointment. Great people skills too.
Emma was awesome! Very helpful, I came from west Texas to get their service. Cost was half of what I was going to pay back home. Worth the drive. Will look forward in doing future business if needed.
Autobahn is very helpful with underatanding of what is wrong with the car and what needs to be done. They even send a video of wht is happening with your car. Very honest service. They help you save money from the repairs too. Very satisfied customer here.
Great communication, great customer service and very professional. My go to place for my volvo
Same as previous review: I HIGHLY RECOMMEND AUTOBAHN AUTOMOTIVE! Service is OUTSTANDING, Fees are AFFORDABLE. Very convenient location near eateries, convenience stores plus a comfortable waiting area. This is THE GO-TO for foreign vehicles hands down...forget the dealer!!!!
I was looking at purchasing a vehicle and the vehicle had some issues that needed to be checked out. I called talked to a really nice lady named Emma and I decided to take it to Autobahn Automotive. When I got there they were swamped but I wasnt in a hurry and told them to keep the car until they can figure out what was wrong with it before I decided to purchase the car. Well they call back in twenty-four hours and said that theyre VW specialist at figure out a few things and come on by and it would explain to me everything and give me the recommendation on purchasing the car. That was really nice to know because they going to give me their honest opinion and they did. So with what they told me I was able to make a good decision on what I wanted to do about the vehicle in question and I really thank them for their honest and professional opinion.
Took my Porsche 944 to Greg and Reed and they did an amazing job on my car. Excellent customer service! Highly recommend!
Had a major leak in my 2003 Porsche Boxster. Drove in one morning and had it checked. Needed parts and of course had to order from Porsche. The following Tuesday the parts came in and were installed. Great service, extremely fair pricing and very friendly people. I suggest you give them a try as you would be amazed by their honesty.
We were advised by another repair shop that our BMW needed timing and oil pump chain replacement. Since these would be expensive repairs, we looked online for other companies that could provide a second opinion and bid. We found that Autobahn had very positive reviews for quality work and integrity, so we stopped in and met with Reid. He was very knowledgeable and professional and provided a reasonable bid. After further review and consideration we decided to use Autobahn’s services. Reid was our contact throughout, answered all of our questions and even performed some additional research to assist us with possible BMW follow up. The repairs were performed on time at the bid price. The car has since ran extremely well with no follow up issues.We were extremely pleased with all aspects of Autobahn’s work and intend to continue using their services in the future.
Excellent work with great customer service!
First time here. Impressed with prompt service and got me in on time. Know their stuff when it comes to vehicles. Comprehensive recap of services and what was found and recommended. Definitely going back!
Customer service could have more improvement. Very cold and unwelcoming. Would not recommend this place.
Personally I would never buy a foreign or import car ever again it is nothing but a headache if you dont have the money or if its not brand new which you should really get into know what youre buying. On that note they have made this very painless so far and are willing to work with just a modern working man the front desk you agree with the warm loving voice of Emma which made me feel better after going through the hassle of just having a car for a short period of time it is currently back in their possession and I hope I dont have to spend a lot of money considering my vehicle is a money pit but they are carrying me and helping me in every single way and willing to work with me everyone from the front desk down to the tow driver I want to say thank you I appreciate you all
The whole team at Autobahn is absolutely AMAZING. They were so professional, explained everything along the way, and even sent videos of the progress during the rebuild of my prized 75 VW Bus. It runs better than ever, and even has more power. The team is experienced, professional, courteous, kind and customer-centric. I won’t use anybody else as long as I live in the Texas Hill Country!!! Special thanks to VW nerds Bill and Reid for taking extra special care of “The Hot Mess Express!!”
These guys are wonderfull! Super kind owners and they sat and took time out of a busy friday afternoon to help me diagnose my issues and concerns and answer all my silly questions at no charge! They gave me real honest answers and didn’t try to snatch my money like so many other Mechanics would. Cannot wait to bring my 2017 GTI for maintenance when the time is right!
I have not used a just got my 4th l didnt use autobahn Automotive because I was in another state. My friend started using them in 1991 with his 1968 M6. Hes had nothing but praise for them. Thats why I will use them on my BMW.
I’ve been going to Autobahn for some time now for maintenance on my BMW. This shop is top of the line! My cars running smoothly! The professionalism in the employees and also friendliness is outstanding! Updates constantly from when your vehicle has started repairs, they give you via email a detail description on what’s being done for you to approve and also call you about 10 minutes after you read the email to make sure you understand and if you have any questions. I absolutely Love and trust this shop and will not take it anywhere else! Thank you Autobahn! I can always count on you!Kristy
Took my mini cooper to get an oil change and the brakes done. They finished everything so quickly and for a great price.
I only met 2 of the employees when I brought my car in. The receptionist and the mechanic that serviced my car. Both very polite and professional. The shop was super busy yet super clean. But the thing that put my experience over the top was the efficiency at which everyone performs here. The receptionist was helping me before the door closed behind me. The technician that was inside the office area had my car in with the hood up almost as fast. About 1.5 hour later I was picking up my car, air conditioner fixed, and was billed $108. I will be bringing my car here when I need it repaired again.
Let me tell you about Autobahn Automotive. I took my wifes car in forA/C service a couple of weeks ago. Then while she was visiting our grandson in Ft. Worth it stopped cooling. When I returned to Autobahn, they found the smallest pinhole in the condenser and replaced it in a matter of hours the same day. What you should know about this garage is, they did not charge me again for the diagnostic fee. Most other garages would not miss the opportunity to pad the bill. This is an honest establishment and they do expert work. You cant say that about very many automotive service shops these days. They are a first-class shop.
My 2010 Audi was running hot had a broke colent pipe n broke belt they fixed it n 2 days car runs brand new now only 1700 🤷🏾♂️But it’s a blessing car rides smooth
The front desk was very professional and considerate in communicating with me in regards to any changes in my original request. The mechanic was very informative and sent me a video on what was wrong on my truck. Great team! I would recommend them to anyone!
Super hot in SA, TX and A/C not working like it should. Autobahn Automotive has a running A/C special so decided to get the system checked out here vs at the dealership. Easy to make an appointment and service was quick and on point. They’ve truly earned my trust with my BMW as a dealership alternative. Highly recommend them.
The person I spoke with over the phone and in person vas very nice and accommodating and he answered all my questions very politely. I was due for my 75,000 mile service and they were very prompt and everything worked out perfectly. Would definitively recommend!!
My 2015 VW Passat has 175,000 miles on the engine. While passing through San Antonio I experienced substantial engine problems. I was greeted with a smile by Emma and properly informed of all the work required on my car by Reid. Thank you Autobahn team for returning my car with a great performing engine and warranty. Cheers!Curtis
This was my second visit to Autobahn Automotive but certainly not my last. If you drive a BMW that needs routine service or minor or major repair this should be your first and only stop. Everyone was professional. This visit was for routine oil service and a state inspection. I was in and out. And their prices are reasonable. Shout out to the whole crew. See you next time my cars need work.
Ten + years of service withNO issues.
My car came back to me and worst then when I sent it to themd checks and gm And then they tried to tear up my car after I told them that I would be requesting a refund because they didnt fix the car like they said they did I sent my car to them because it wouldnt start came back with a huge power drain and once they got it started and running all of a sudden I needed a new computer for my theyre from my engine and they told me that the car wouldnt start without the computer for the engine and they cant explain how the computer went out without anyone diving the car or where the drain came from I will be taking them to court
Awesome service! Great communication with me during the service. Very efficient with a rapid return of my Volvo! Thank you Autobahn. I highly recommend without reservations!!
The team at Autobahn, hands down simply amazing. They take their time to explain everything and provide options. They are up-to-date with technology and utilizes features like video sharing to give an inside look on repairs. Best neighborhood mechanic!
Very professional, fast service. Estimated cost was accurate.
Honest good work at reasonable prices. These guys are the reason I still own a 98 BMW. Fast and courteous.
Emma and Ryan were awesome to work with, and saved me an incredible amount of money. I took my Jetta to a VW dealership, and was quoted a price that seemed excessively high to me. I called Autobahn Automotive, and spoke to Emma who recommended I bring it in to get checked by them. When I showed up, her and Ryan showed me the issue with my vehicle, and gave me a wayyy more reasonable quote. Ryan was able to find a cheap part for me, and both of them ended up saving me an incredible amount. I’ll definitely be using them from now on, and recommending them to anyone who needs them!
They have great straightforward mechanics who get the job done. They do a wonderful job of communicating what the problems are and how they are fixing it.
My 35 year old classic Alfa needed a lot of attention to its original BOSCH L-Jetronics fuel injection system and Reed and the team did a great job! The car runs like it did new in 1985! I would highly recommend these guys.
Ive been dealing with Autobahn for years now. Theyve always treated me and my modest vehicles as they do to more affluent people with more prestigious cars. I appreciate their attention to detail and more importantly the fact theyve NEVER tried to take advantage of me, by upcharge or upsell. Plus theres a warranty on every repair Ive had done. EXCELLENT SERVICE
Another excellent experience. Friendly, professional, communicative staff. Vehicle repaired on predicted schedule. Reasonable pricing, considering. Ill definitely be returning
The gentlemen were very professional and took care of my roof quickly. The price was awesome!
I would highly recommend this place, I had work done on my bmw and they were very friendly, knowledgeable and helpful. They don’t give you the run around or try to charge you for other things you don’t need done like other places do. Craig in particular was always helpful and answered any questions I had. I’m very appreciative of this place for all the help I had gotten, and for a fair price too!
I never write reviews on Google or any place but I highly highly recommend these guys especially over the other European auto shops in San Antonio ...great customer service honest people they truly care about your vehicle and whatever issues you may have with it and getting the job done right the first time . they tried diagnosing my car it didn’t show any issues so they didn’t bother charging me, The second time they worked on it they were able to find the issue and charge me a cheap $100 diagnostic for my Mercedes SL 550 and a low labor price....Emma is an angel and all the other guys including the owner Greg are very kind and professional take your car there instead of the dealership. Prices are better and the customer service is better
Autobahn is and always has been honest,and reliable. Incredibly fast but quality service. Thanks Greg and company. Keep up the extraordinary work.
I loved working with these guys! They are so friendly and informative and gave me a cheap, easy fix that may be the end of my problems with instructions to come back if it doesnt instead of jumping to open the engine immediately. I will definitely be back when I need my next Volvo service or for any repairs I may need. Nice waiting area.
My car and I have been well cared for. Very thorough, keeps you informed, will definitely be keeping my car serviced there! 😊 Thank you for taking such good care of my older Volvo! Such wonderful people! Bless you all!
Comfortable waiting room .... Very quick service
Very Professional sent me video of car problems and fixed in a timely matter that was perfect . Very happy!
Was broken down in San Antonio while headed back to Austin. The steering coupler on my 79 VW Bus had been damaged and steering was inoperable. I was stuck. Called Autobahn and explained that I was stranded. They got me in the shop THAT day. Found the part (which is not easy for a vintage bus) and then installed it. I was out the door with working steering a few hours later. Super appreciate them and would very much recommend Autobahn. They real pros.
Greg, Reid, and The whole staff are very helpful and professional there. They always take care of me and my car’s needs. Highly recommend them and their team.
I own an older Porsche and my wife an Infinity- both long past warranty. I researched reviews on independent repair shops and Autobahn was one of the best and close by. We have been using them for over a year and have been very pleased with their service and repairs. Plus they are really nice folks and easy to work with.
This was my first time using Autobahn Automotive and my experience was fantastic. I will definitely come back! Thank you!
Ive heard nothing but good things all my life but unfortunately you pay a heavy price (double in fact) for that reputation.
I received courteous service with a fast concise detailed diagnostic; all for a fair price.
I have been using Autobahn for 20 years. These guys are the best. Great work, fair prices and very professional.
Took my car in to get an estimate on the car to see how much it would cost to get the hood open and i got the slowest moving mechanic ever it took him of course 1.5 hours just to figure out how to get it open. Of course they could not just let me pay for them opening it up for me because now they have to do the work and replace the cables that broke. Apparently they did not have the supplies(got charged for shop supplies 28.62) and had to overcharge me for 2 cables($64.46) when Amazon sells all 3 of them for $25 so of course im been charged by the hour just to wait for the parts they did not have in stock.after 2 hours they get the cables in and then tell me after waiting all day I have to leave the car overnight due to latches now. Next day comes along and I go pick up my car and turn it on a loud squeal comes from the engine and manager said it might be fan belt which never had issues with it. Whatever. We inspect what they did and notice where they went in under by tire wheel hub they did not place the bumper back into place right. We tell the manager about it and he says I would have to leave it another day for him to fix that (hahah).as manager/supervisor you should oversee all the work before you call and charge someone $458.56Horrible waiting experience and I only stayed and watched because they said it would only take a few hours turned into a full day and half i saw how slow the mechanics move and how many breaks and they charging you by the hour. Nope will not return
They had quite a battle with my warranty company, and other companies may have given up...but they got it done, professionally, and with attention to quality.
This service is outstanding. I’d had some issues getting a proper diagnosis and when I came to Autobahn, they listened to my problem and gave me a proper and correct diagnostic. The customer service was just as amazing as the automotive care. Emma was very personable, which I loved, she helped me every step of the way taking all of my concerns as if she were me. I am so happy I came to Autobahn and I highly recommend to ANYONE with a hybrid or foreign vehicle 🚗. You will be more than satisfied.
I have two Volvos and have always had them serviced at the dealership. A friend of mine told me about Autobahn Automotive and I am glad that he did. I stepped outside my comfort zone and took one of my vehicles there for service. The service there was beyond my expectations. I spoke with them via text first and they were super responsive. When I arrived, I was greeted by Greg and Emma. Both were extremely helpful and the service center was very thorough with my vehicle maintenance. The customer care was outstanding and I will definitely be going back for my vehicle services. Thank you Emma and Greg for such outstanding service.
Both Greg & Emma were very professional & explained in detail my CLK320 needed. I highly recommend Autobahn on 410 & Perrin Vital San Antonio, T
Very responsive and they provide constant communication regarding your vehicle. The work was completed quickly and professionally
Fast and friendly service. Upfront cost is shared before work is performed. Informed me of up coming recommended services.