I took my truck here because it wouldnt shift into 3rd or fourth. They seemed interested in the repairs at first. I was very open about the fact that the truck had a few issues that I could see. They told me it would be a free estimate. They had the truck for two weeks before they finally looked at it. The person on the phone kept asking me how much money I wanted to spend on it. They told me it needed a new transmission and a bunch of other work. They wouldnt give me an estimate and just asked me what I wanted to spend. He finally convinced me by saying the truck was a money pit and then charged me for the diagnostic and I had it towed to a different shop to do the work.I can appreciate telling me its not worth my time but ultimately I wanted the truck repaired. They looked at the truck days before I called but never called me to talk to me about it. When I called, they seemed annoyed I was even asking. It became pretty clear that they just did not want the job. I was open about the truck needing work so they wasted my time and money. Never even got an estimate.Ultimately I was looking for a transmission shop for all of four of my vehicles. The truck had sentimental value and I took it to a different shop for all the work.

Exceptional service! Matt and expert crew at West Ave Automotive are super attentive and provide a rare personalized service and care. Highly recommended!

Very Honest People. Gave me Good advice & guidance for caring for my Transmission. TY!THIS IS HOW BUSINESSES SHOULD BE RUNNED. HOSPITALITY ❤💯

Ive been to several auto shops over the years and this is the one shop I actually trust. Friendly, professional, and honest. I highly recommend them!

Good, honest people! We are coming back! (hopefully not too soon though 😁)

Great people, great mechanics, honest pricing very trustworthy wouldnt take my car anywhere else living here

Good guys. Helped us diagnose a tough problem and were very helpful with diagnosis even though we couldnt afford to do all the work at the moment. Good guys.

My big brother highly recommended West Ave to work on the brakes for my 2009 Toyota Camry and I am so very happy I listened to him. My brakes were in desperate need of repair. West Ave did an incredible job, with quality service, and honest and excellent prices. My car was even ready before it was promised. Wow. It feels amazing to feel safe on the road again. As a single woman caring for my terminally ill mother, every penny counts. I want to pay for quality work that is needed and not feel taken advantage of. West Ave Automotive & Transmission went above and beyond to repair my brakes with excellent work and prices. I highly recommend them and encourage you to give them a call today.

I have not had a tone of work done at WAA but they did have the opportunity to take advantage of my 2002 F150, and they did not. They have won the title of my auto shop. I will update if they lose my faith.

Great service and quality repair shop. They replaced the transmission on my 2010 Ford Explorer (200,000 plus miles), a cracked heater hose assembly, front stabilizer sway bar, and the gearshift lever assembly. Its like I have a new car. I know that if there is any issue with repairs they have done, I will be able to call and they will take care of the problem. Its nice to have a locally owned, trustworthy place to take my car. The owners are friendly, knowledgeable, and best of all, in the shop everyday to take care of their customers.

Highly recommend, all the staff and owners go above and beyond! Definitely will be going back every time my car needs repair.

This used to be a great place but has gone downhill on service

Best in town! Everyone here from the workers to the owners are friendly and caring. They take the time to explain everything they are doing and make sure you are set before you leave. In the past Ive been treated like a young girl going to places for my car and made to feel like the problem is in my head, but not once have they ever made me feel like a bother or a child that doesnt know anything. Greg and Desi really have a great business and do all they can.

Uncommon honesty equals integrity these days. This business treats customers with both. If I could give more than 5 stars, I would. Will strongly recommend to anyone looking for an honest mechanic.

Great service. Honest friendly staff. Will most definitely always go back to this place. Great prices. New Owners just took over and they are doing a great job at turning it around. Keep it up!

Great people, experienced and good and honest, helped a lot and very professional and knowledgeable, They brought my bmw to life, thank you again, we moved to Dallas but still Desi remember us it’s been 4 years, 5 hours drive to get my Mercedes serviced here is west ave is worth ...it’s hard to see such good people

We own Dive In Pool Service & Repair and we ALWAYS bring our vehicles (work & personal) to West Ave A&T, always! They do great work, theyre honest, they not only tell you what was broken, but why and they care. Weve tried different shops...until we found Greg and his crew. Bye-bye GM!!!

Drive side car window broke... would not go up or down. Went in to facility and was helped right away and issue taken care of. Thats service....Excellent service!!!!

DONT BE AFRAID!! All right, Ladies!! If youre anything like me, having something go wrong with your car is terrifying because youre scared that youll be ripped off, hoodwinked, and left out to dry, and, in the end, the car still wont be fixed. Its simply NOT going to happen here! Not only are the mechanics at West Ave. Automotive & Transmission the most knowledgeable and talented mechanics around, but they are also the most honest. The Snells are good people of incredible integrity who value ethics more than gold - and heres a bonus: they beat everyone else on price as well. They are interested in building a business on hard work and community rather than money-making schemes.So, no matter where you are in the city or its surroundings, its worth the drive to bring your baby to the capable and caring hands of Greg, Desi, Rex, and company. You will be so VERY happy that you did! By the way, if the work is extensive and leaves you without transportation, they have a good deal with a nearby rental agency that will be very reasonable.Relax and breathe. Youve found the right place! : )

Love this place, the owners are real nice and have always beat prices of other shops by $150+. Ive taken just about all my vehicles here for issues that cant be fixed without the proper equipment. I refer everyone I talk to about getting their car fixed to this shop. They cant be beat. Theyve got the best service, best prices, best time frame and keep in contact with you through the whole time they have your vehicle. I am always thoroughly impressed with their work and knowledge of the mechanics.

Exceptional place, owner team (Greg and Desi), and mechanics. Honest. Transparent. Knowledgeable. Courteous. Professional. Genuinely friendly.

I took my 03 Ranger with 250k miles in for transmission repair, and power steering service and I could not have made a better decision! The repairs were done at a fair competitive price and in a timely manner. I was kept informed of all the details trough out the process.Rex the master technician is extremely knowledgeable no nonsense and gets the problem fixed right. The owners Greg and Desi are the Kind and honest Truly care about their customers and how their business is run.I will differently be returning with my other vehicles and recommending my family and friends.

I really like this place. They are honest, do a great job, and provide great service. The most honest mechanic I have ever dealt with. I highly recommend them

These guys are the BEST!!! extremely professional.... fast.... reasonable..This is what you need in an auto mechanic.I wouldnt go anywhere else

Thank you Gregg for all your hard work. We have brought 2 vehicles in to west avenue automotive and the service we recieved has been beyond stellar. Both of our cars are running great and at a fair and reasonable charge. Again, words can not describe how satisfied we are and how grateful we are to you Gregg and your family. Great crew of mechanics. If you need some mechanical work done, give them a chance . you wont be disappointed.

Ive been here several times now and its definitely worth my drive from Boerne. They do great work, but even better, are great people. They have been very honest and upfront with me and work hard to make sure I have been satisfied with the results. Definitely recommend

I am moving out of San Antonio and genuinely wish I could pack the folks at West Avenue Automotive up and take them with me. They have been honest, quick, and consciousness in all my dealings with them. At times when I was willing to pay for more expensive service, they found more affordable ways of meeting the need. Great shop. Great people. God bless!

I had an excellent experience with West Ave Automotive & Transmission! They were very friendly and willing to give me the best possible pricing and service. I had called other automotive repair shops for estimates on the pricing and their prices were outrageous. I then called West Ave Automotive & Transmission and over the phone he gave me a reasonable estimate and was willing to look at my car free of charge to get a better understanding of the problem. The service provided was exceptional from beginning to end. They did a tremendous job with my vehicle going above and beyond by keeping me constantly updated on the process and the options I had for repair. They even took the time to explain to me exactly what the problem was. Great customer service, pricing, and overall experience. My car is working great and I now have no problems with it. I would highly recommend them and I am glad I now have a repair shop in SA I will always go to!

I can not say enough about how awesome this shop is. When you are looking for that trustworthy mechanic in the neighborhood, trust me this is it. I took my 2007 F-150 for a full tune up and for what I thought may be a transmission issue. After we spoke and I told them the symptoms and they got to work. They were able to pinpoint the problem within an hour and give me their feedback. I ended up going with a full tune up and all my issues were resolved, my truck is running like new! They even saved my old parts so I could see what was going on.On top of my truck being fixed with tremendous detail, the prices are some of the best in town. I shopped around for a bit for a trustworthy mechanic and after going to a few shops and speaking with the owners, I just got that gut feeling from here after speaking with Greg and Desi. This is a family owned shop that will not BS you. I know enough about cars to know when someone is just blowing smoke, which unfortunately a lot of shops do.Give these guys a shot, you will not be disappointed!-Wayne

One day I took my car to this shop at 5:15 pm to get my gear shift replaced. The button on my gear shift wouldnt come out, so I couldnt park it without the emergency brake. They told me because they close at 6 pm they cant look at it until the next day. I understood and said ok. The next day I called at 10:30 am to get an update. The owner told me two of the mechanics just stepped out, shell call me back with an update when they get back. 2:30 pm I called and got no answer. Ive been going to this place for about 5 years; never have I called and no one answered. 4:30 pm I called back and say, the owner told me at 10:30am that she was going to call me back and she still has not, the same mechanic at 5:15 the day before, tells me that she left for the day and they still havent looked at the car yet because only two mechanics came in, so I would have to leave it again. I picked up my car the next morning and took it down the same street to another shop. They ordered the part and fixed it in 59 minutes. I wont be going back to west ave automotive.

Great place. Excellent customer service. Reasonable prices. They honor their commitments. Very friendly and honest.

Matt was great communicated throughout on what to expect! I even was pressed for time and they were able to expedite and get me going!!

West Ave Automotive is the best place to get your vehicle repaired. Greg is very honest and very easy to work with. Both my Honda and my Ford truck are working great! He knows how to repair vehicles correctly. Good man to do business with. I would highly recommend him!

Great assistance to find the problem with my car; Ive got a ride back and forth home. Work well done and in short time. Reasonable price.Overall, excellent.You can tell its family owned for how good they treat you and your vehicle.

Excellent shop for transmission work. West Ave Automotive has become my choice for automotive repairs they are honest, they have great pricing and delivered as promised. Will recommend to anyone, you will not be disappointed.

I dont have enough nice words to say about this place. Greg and Desi are amazing people. I was a skeptic and now I am a believer. I was very concerned when I went in to inquire about my transmission being fixed. They put me at ease and explained everything I needed to know. They did everything possible to accommodate me and their prices are right on track. I spoke to another employee while they were out and he was just as kind and helpful. These people are class acts! I wont go anywhere else ever again! I am certain you would have the same experience! Dont go anywhere else!

What a great and honest team! They went above and beyond to fix our transmission problem. Beyond reasonable and fair pricing. They have earned a customer for life. Thank you!

I moved back to San Antonio recently and found West Ave Automotive. I have been going to them for almost a year now and they have been wonderful to work with. Greg, Desi and Rex have been honest and have gone the extra mile with me. They have worked on multiple cars for me and I have been pIeased with their service every time. Especially when I brought my old-school 1986 Chevy truck in and their experienced mechanics were knowledgeable and got it running great when other mechanics couldnt. I also like how they always manage to get me in pretty quickly, even though at times they have many people coming in. Exceptional service and good people. Would recommend them!

Moved here from Dallas and have been looking for an automotive shop that can take care of my beloved older Ford Ranger. After reading all the reviews for West Ave Automotive, I took it in today for an oil change. Thanks for the reviews, all of you are right about this place. Super Friendly, Fair pricing & Fast service! The location is great - easy to get to from many areas of town. This is my new go-to garage.

Very happy with the work done on my vehicle. Had engine and transmission work done, feel like Im in a new car. Very friendly..Great People!!..Thank You..Mr Martinez

Thank you Greg and Desi for your friendly reception and helpful service. Your knowledge, service and advice is appreciated and I will be back!

I had my differential worked on. They are the only guys that told me it was my bearings. Everyone else wanted to rebuild the entire differential. My truck is now quiet. It sounded like a humming disaster before. Thank you Rex. Friendly and honest. Talk to him or the owner. They are both very trustworthy.

I’m very happy with the work, and I especially appreciated that they didn’t try to add on extra maintenance, just did what was necessary. Thanks!

Extremely understanding and friendly owners. I initially had my car towed there for a transmission work. After made a payment for diagnosis work (which would go toward the total cost of fixing the transmission), my brother and I called them numerous times within one day asking them about the status of the service while we looking for old transmission from other people to replace ours. We finally settled to sell the car to a buyer as is and the owners (Desi and Greg) refunded me the money without giving me any hard time. They are pleasant, honest people to do business with. Thank you Desi and Greg!

REX and the crew at this place did a great job for my transmission. They showed us exactly what was wrong with my transmission before they did anything, and they even showed me where the car dealership used glue to try to fix a major problem waiting to happen. They go out of their way to have your car back with confidence that itll be working great. They even helped fixed a few extra things since insurance was helping me with coverage. So glad we chose them to help us and highly recommend.

Greg was extremely helpful and for some reason nice. I mean really nice, like he wanted my business. It was refreshing. I needed a simple fluid swap, and he an his crew handled it and cleared up my hard shifting/hunting gear issue. I will be taking my other vehicle back to him for more work.

I highly recommend this shop! I usually do all my own work including rebuilding my own transmissions. I was offered a very fair price for a standard rebuild. However I wanted lots of heavy duty upgrades. Extra clutches, 6 and 4 planetary steel pinions, heavy duty precision brand torque converter. Im very hard on my vehicles. If I break something I want it to be improved. The work was completed about a year ago. I have no complaints! Most shops wont do what they did for me. The truck feels solid and I like the hard quick shifts. Also a few weeks later my shifter cable broke. They offered to install the part free of charge! The truck is 20 years old. The shifter cable is plastic things happen. That was a very generous gesture on their part! Again I usually do on my own work. but I will definitely go back if theres something I just dont want to do or dont have time. Thanks yall!

Brought in my daughters 2007 Toyota Camry to get new rear brakes and replace spark plugs. Advised me to get a new front tire which I did. Prior to taking it to them I had taken it to the Toyota Dealership on I-10 and they recommended driver side inner CV boot due to some leaking. West Ave Automotive said it did not need it yet, saved me some money there. My daughter drove it to Colorado, 13 hours and says it is working just great and not giving her any problems. I highly recommend them!

Greg, Rex and the rest of the West Ave Auto team provide an excellent service at a great price. As our fleet ages, we know we will be able to keep or trucks on the road and producing, since we have an excellent mechanic shop we can trust. We have used West Ave Auto for transmission work, a/c work, front end repairs, water pumps and many other issues and they have always done the job right in a timely manner.

Great folks, good work, honest prices, done before promised. They did the work on the front brakes of my 2014 F-150 for just a little more that I would have spent on parts alone. And the replacement parts have a warranty making my repairs worry free. Im going back the next time I need work done on any of my vehicles.Thanks Greg and Desi!

Great people that you can trust.

I recently had my vehicle serviced at West Ave Automotive and to give some back story I come from a family whove owned an auto body shop for thirty years in the town Im from, and I realize how difficult it can be to find a trusting hand when finding someone to work on your vehicle. The one thing my father taught me about having my auto serviced, never take your car back to the dealership, so I kept this in my mind when I needed someone to work on my vehicle. I searched and searched until finally I found West Ave Automotive. To say theyre honest would be an understatement. They told me exactly what I needed, and the pricing was incredibly competitive. Long story short, if youre having trouble with your vehicle, dont think twice and take it to West Ave Automotive.

Since they have opened been there multiple times with different vehicles. Outstanding work at a very reasonable cost. Cant remember the AC in our Suburban ever being that cold since Ive owned it. Highly recommend this place.

This is the best shop I have ever been to! Its affordable and the staff have your best intrest at heart God bless them they really deserve 10 stars! Thank you all!!

This shop is definitely by far the best automotive repair shop in the whole state of Texas!! They have excellent customer service and equally excellent mechanics!! By far the most honest and fair auto repair shop in the whole state of Texas!! The mechanic could have easily taken advantage of my situation and made unnecessary repairs, however, Thank God, that did not happen. I gave him the bolt and showed him where it came from and boom fixed in 15min. I cant say enough about how grateful I am for them. They will have my business forever!!!

Joe Gonzales here!Ive invested around $750 for work to be done on my Ford focus. Not bothered at all by the price because the work comes out impeccable. So happy with how my car runs. I guess Mr. Greg and Desi do this generally, but theyll quote you at the max. price. Do the great work, and in my case when its time to pay, the price usually comes out 30 to 70 dollars cheaper. I myself view that as a saving!!! To me Mr. Greg and Mrs. Desi Snell are really cool. Theyll square you away on what needs to be done with your vehicle. ( owners )How could I forget.Wanna give a special thank you to head ASE Certified Master Technician Rex Bush and his team of mechanics! The best in the bizz. I would recommend this shop to all of San Antonio! Cheers! Salu!

My wife and I recently started having trouble with our car overheating so we decided to go to west ave automotive and transmission. As soon as you walk in you are greeted with a handshake and a smile by the owners Greg and Desi. They took our car in right away and it wasnt long before Rex the technician came in and explained what was found and what they plan to do with it. VERY REASONABLE prices and everything is thoroughly explained before any work is done. Only a few hours to fix and was given a ride home and back to the shop when the car was done by Desi. Great people and great conversation. Would recommend to anyone that needs servicing. They definitely have our business!!

The Snells are honesty at work. Got us in and out and on our way....God bless them. Would go back and wished that they lived where I lived to recommend them to everyone.

Used the folks over there 3-4 times so far and have been treated really well. Pricing seems more than fair. Good People.

Top quality service, great honest people, highly recommend

So far so good honest straightforward what I look for in a mechanic shop

Friendly service with decent prices! Worth a try. I had my transmission oil changed there. A+

Greg & his staff do a great job. Greg & Desi are very customer centric . I observed them on two occasions researching the most cost effective repair for the customer. They will have my business in the future

I found them via Google after my vehicle left us stranded in Austin after a 2-hour drive from San Antonio. After having a mobile mechanic take a look at the car, I was told the transmission was done for. Long story short, Desi, Greg and Rex saved the day! I heard all kinds of horror stories from relatives about transmission repair and costs, but the process at West was flawless and timely. I was so happy and impressed with their service, I recommended my husband take his vehicle there to have the AC looked at. It hadnt been properly cooling for a while, and Rex fixed the problem in one visit. From now on, if theres anything wrong with our cars that West offers services on, you can bet were gonna go there! They were very friendly and knowledgeable, and even drove me home after leaving my car there for service (I live nowhere near the shop). I never got a vibe of shady practices from them, which is something I was afraid of due to the issue my car had. The location is very clean, an they have free WiFi and coffee/water. Cant say enough good things about them. Thank you!

I had new A/C system installed in my Nissan XTERRA recently at West Ave Automotive. Owners Greg and Desi were very courteous and offered ride to my home while the A/C system was replaced. Master Technician Rex was very attentive and made sure everything was working well- they also replaced a part at no cost due to the installed part not compatible with the system. The waiting room is very clean and the owners provide free gourmet coffee with many flavors to choose from. This is a good business venture for Greg and Desi and I wish them great success.

I would highly recommend these guys, the new owners provide great personal service!Very clean, timely, and reasonable pricing and very easy to get to!Also have free wifi!

Dropped my F150 off for sticking shifter, Desi gave me a drop off ride since I was not waiting. Greg called with what was wrong and the cost few hours later, I gave them the go a head and got the call the problem fixed and available for pickup that day. They tried to get best price on part but only available at Ford. Very good service.

I drive a 2005 Honda CRV. When my car stopped running I basically had only two options that were both expensive: (1) new transmission (2) a new car. My uncle referred to a mechanic by the name of Rex. I went to visit him at West Ave Automotive & Transmission and he was kind enough me get the cost of the work to where I could handle it. It took a while because the parts for my car are so hard to find, but they were fantastic and Ive been happy with their work. If I was to buy a new car today, I would totally let them take care of the transmission. They definitely know what theyre doing and the guys are super nice!

Shout out to Greg and Desi at West Ave Automotive. When I left Houston, I unfortunately left a shop owned by a longtime family friend, whom I trusted with anything automotive. When I moved to San Antonio about 7 years ago, my first experience was with one of the big family owned shops in town. What should have been a $212 (Which I took to Houston and was confirmed) repair was estimated at near $4,000. I have been searching for an honest shop in SA ever since. Though unfortunate with a major transmission rebuild, I believe I have found an honest one in my first experience with Greg and Desi and West Ave Automotive. I believe in reviews, both good and bad, and I am happy to say at this time, the Good reviews were accurate for West Ave Automotive. Thank you Greg and Desi!04/11/2018 Update: (Kinda long - but they earned the kudos) Over the past several months I have been referring my friends, neighbors and colleagues to West Ave. I tell them all, Great Mom & Pop shop and Greg & Desi will treat you right! I am all about reviews and referrals! It is kinda like the old TV commercial, And they tell 2 friends, and so on... Well, the real test of a shops integrity is when you have to return for warranty work. As you can see above, Greg and Desi replaced my transmission about 11 months ago. Dont get me wrong, I understand vehicles (especially high mileage vehicles are going to have mechanical issues - Things are gonna happen) A few days ago I had to have my truck towed in due to a mechanical failure. From the moment I notified Desi my truck was on the way, she comforted me and said, I am so sorry this happened to you. We will get you taken care of. I was preparing myself for some other costly expense? Greg called me and said, Your truck is ready! When I picked it up they explained the failed part and said Thank you, for your business! These guys have restored my faith in that there are still Good, Honest and Kind people in the business! Do yourself a favor if you need Auto repair in the SA area - Give Greg & Desis West Ave Automotive the business! Thank you Greg and Desi!

If you are looking for someone you can trust to do the right thing then give Greg and Desi at West Ave. Automotive and Transmission a try. We took our 12 year old Expedition in for them to evaluate what we thought for sure would require a new transmission. When we got the call from Greg, he found the problem to be something completely different at a fraction of the cost. Problem fixed...happy customer.

Fast, friendly service. Great ownership! Would highly recommend!

This is the most friendly place in town. Honest folks, clean shop, prompt service, fair prices, no complaints.

They are very nice and helpful. I broke a release air valve on my freightliner I walk into their shop they loaned me the tools to take the part out then fixed the part where I could put it back together and up the road I went I and them saved my company down and the expense of a roadside repair I WANT TO THANK THEM FOR THEIR HELPThank you west ave for your time and effortsRobert RisicaSunBelt Xpress

Im glad I found this place - quite by accident. I had an emergency and pulled into the shop. Greg saved the day by having the guys look at my car and they made a temporary repair. I went back to the shop after buying the part needed at the dealer. The labor charge to install the part was half what the dealer quoted me! The mechanic, Rex, also pointed out a potential problem which he serviced temporarily. This will allow him to see if it is a problem when I take my car back to the shop next week. Regardless of what the problem is (or isnt), I am not stressing because I trust Greg, Desi and Rex completely. They are honest and kind people and I know Im in good hands with them. I have already recommended them and will always do so!

Fearing that the problem with my car was with the transmission, I did all kinds of research online about the problem (You Tube, Blogs, etc.). I called and emailed a number of shops. Eventually, I came to Desi (who later passed me off to Gregg). He heard me out - over the phone - about what the problem was with my car. When I took it in, he correctly identified it to be another issue altogether - something I would *never* have thought of. Instead of charging me an arm and leg once he discovered it, he said it did not need much - repaired it - and then charged me a nominal fee. What I appreciated was the honesty in this situation; and, I breathed a sigh of relief! Thanks for the fix guys! PS - will be back for the A/C.

Best and most honest people working on cars in Texas

I loved the owners! They got my car up and running. They took me to work and had my car finished by the time I got off. They definitely have my vote!

Our car was really in bad shape, transmission wasnt changing gears. The power steering was leaking. We thought it was the last trip for our car, but we came across this shop and the moment we went in, we were welcomed, every thing was cleaned (very unusual in these places). Desi and Greg treated us wonderfully, and they were very honest with the repairs, parts..etc, they found ways to save us money and did the job in a timely matter. Our car works great now, after taking it to different professionals without fixing the problem or bringing it with a new problem. The first time in my life, I can trust a shop for my car repairs. I will definitely go back to them for my car maintenance and repairs care.

Our family was traveling 7 hours to San Antonio for a family vacation when our transmission broke down along loop 1604. After seeing the reviews and location of West Ave Automotive, I had my GMC Avalanche towed in and explained to Greg and Desi what was going on with the car and our time deadline here in San Antonio. Greg and Desi were very sympathetic and moved my truck to first priority on a busy Monday to start the week. There professional team rebuilt my transmission and had me back on the way home by that Thursday morning. Because of there awesome team, Im glad to say we made it back to Lubbock. Thanks you guys for the great efficiency, my truck sounds brand new and handled those interstate hills with ease. Cody Dye, PharmD

Honest people with great service. We take all our company vehicles as well personal vehicles here and have never had any issues

Competent, friendly, fast and fair repair shop.

Helped my friend out in a tough situation in the last. Got expensive work done and was told the car runs great with no issues. A week later I get told the car wont run for much longer and we should sell it.

This shop is fast, reasonably priced and their staff is very knowledgeable plus the owners Greg and Desi are two of the nicest people youll meet.

Very friendly. Affordable prices with great work. Would recommend to everyone!!!

Friendly and honest folks.

Love them to death!! GO MOM AND DAD ❤️

Greg and Desi Snell are two of the nicest, most honest people. I was in a very stressful situation where my transmission had a complete fluid evacuation due to another shops mistake which led to an emergency situation. Needless to say, I was freaking out. Desi offered to pick me up to drive me to their shop (which is nice and clean) and Greg arranged a tow for me immediately. The mechanics there are top notch (a shoutout to Rex Bush, hes the man!!), and I knew I was in experienced, capable hands from the get-go. I cant say enough good things about this business, its owners and staff. They are a gem in a world of so much uncertainty (and untrustworthiness) in car repair shops. I will continue to trust them with my vehicles, and will DEFINITELY recommend them to friends and family.

Great honest service,more than competitive pricing. Im a completely satisfied customer.

Great People...........Generous, kind, technically sound, economical, Trust worthy, on time, over all i can say extremely perfect, my experience may help others like me who googled and try to find a good automotive shop around san antonio, we had brought a used 2007 bmw 5 series car, which has many problems from over heating to mis firing and transmission problems and ended up to many mechanic shops, many wont want to touch the bmw, as mechanical engineer and related to automotive i can understand .but the guys in west ave automotive Greg and Desi, Tom & Rex,Jessi they understand the situation of the car with a pleasant mind and solved the issues perfectly and the price they charged me is 10 times lower to others .Rex solved all the issues, Tom who rebuilt my transmission and Greg who helped in finding the best components for bmw .

Very good place to take your vehicles staff is very helpful tere willing to go out there way for your convenience

Tool excellent care of us

I took my car to get fixed because it had an oil leak got that fixed but they didnt bother to check if it needed oil I called to let them know and was told it wasnt their job to check the oil so here I am without a car because my engine cracked single mom and the only source of income

Trying to work with these people is where all my issues began.

Awesome service. Had my transmission fluid changed and they got me right in.

They were extremely nice and told us straight out what the problem was on the car! Definitely recommend this place!!

Did the Job right.

They found the problem that I couldnt fixed it they even give me a ride back to my place cant thank them enough for everything theyve done for me and at a pretty good price if I wasnt moving Id go there from now on.

Honest, dependable, and very hardworking!

Social media can literally tell it

Super honest and fair. Will continue to get my business.