Overall terrible experience, that explains his continue arguments with others over his reviews... go figure...Here is just a little list on what to avoid to make sure youre able to provide good customer service in the future1. Dont argue with your customers2. Be proactive instead of reactive3. Listen to your customers!
Everyone is so friendly and helpful!!! I was quoted by other shops over $450 for labor alone on my ac compressor for my 2014 Nissan Rogue. The experts at Nica motors got the job done parts and labor for $250. Same day! Definitely earned my business.
Hey I purchase a motor from here with good miles great service I would highly recommend. Fair price
These guys are great, gave me a great deal on my ac compressor and helped my family get cool again this summer
Found my part for the 2007 Toyota Tacoma and Chris and John were very helpful.
Be cautious when conducting business with this company. They had a OEM tire and rim set I was looking for, however, turned out I did not need them. I arrived to view and purchase the parts and it was discussed I could return them within 3 business days. The employees also pressured the purchase by stating the parts would be used on a vehicle they were preparing for sale the next day if I did not purchase them. While waiting to confirm the purchase with my spouse, one of the employees sent a text message stating buy these, I like them as if from my spouse. One business day after purchase, I called to confirm my return and refund, however, have ben refused a return and refund as agreed to at the time of purchase. I was initially happy to do business with this company, but would caution anyone due to the conduct of the employees.
I had no idea cars where sold here, just bought a 2016 Nissan Murano with 50k miles for way below blue book value with a clear title! My wife was extremely happy with her new suv
Picked up a headlight for Meineke. Very good service. Wear your mask and only one person per order.
Good parts, good service. John is cute 🥰
I found these guys online and they honestly had every part I needed for my mazda6 at a very reasonable price great jobs guys I appreciate your help and look forward to doing more business with you.
👎 For you to go snooping through my personal life and calling out my detailing business is unprofessional.👎I’m leaving a review as Antwon Walker not “MacDetails210”I’m leaving a thumbs down because of how you guys handled a situation.👎
Picked up an engine for my 2006 Honda, engine works great thanks
Great service and I didnt need to wait long for the part. This place is recommended over the rest in the cluster. 💯
Hands down this place i fully recommend. Mmy women n I purchased a vehicle from there and its still running like Forest Gump.
This place is way too expensive, I brought online a lot cheaper than their price and brand new.This place suppose to be “JUNK YARD” not Auto Zone….
People are very rude!! They don’t even have a knowledge to deal with the customers.. Don’t go over here, they dont need the money.
By far the best go to spot to buy engines n install at great prices with out standing customer service did all type of upgrades to my new engine to prevent future problems detailed my new engine n gave my a new key fob as a gift super cool I highly recommended nica...
Great people! And great prices!
It was a very good experience getting the parts we needed at Nica motors. The counter staff was very knowledgeable and friendly. We got our parts very fast. Thank you and the staff for great service
Awesome service, good parts, good prices. Asked for photos to confirm condition and they actually did what they said they would do! (This is uncommon in our industry). Great work guys!
We arrived before 5pm in search of purchasing a vehicle...Not one representative assisted us. After 10 to 15 minutes my son & I went inside their office requested help by way of John, which we appreciate. We drove a long way for basically on line results. My Dad referred us to Nica since he was a satisfied customer. Hopefully well have a more positive & successful experience with John & Nica Motor Sales.
Never come to this yonke. This is a terrible service. And they give you the role of warranty. But when the parts dont work and you take them so they dont give you a guarantee. Are you looking for an excuse not to give you the guarantee?
Its a junkyard and people who works there are junk as well but they need to know their customers are not like them they speak so rude and this is not the way of the customer service
Professional, and helpfull, prompt service and attention to detail.
Clean place and helpful service. They have a lot of inventory with foreign vehicles. I wouldnt say that they are priced competitively, but they are also not the most expense used foreign car parts place. Its a good supplier if youre in a bind and need a car part immediately.
Found parts to my tundra with best price advertised. Highly recommend!!
Great guys that know what they are talking about. Awesome service 5 star!!
AC Compressor we purchased is solid and they offer great warranty for their parts. Great staff and very friendly and knowledgeable.
Bought my nissan rogue transmission and had installed with them. Turned out great. Thanks nica for all the help
Absolutely horrible place. I cannot stress how rude, racist, unprofessional and cheat this establishment is. I paid for a part $100. The salesman said he will not give me a receipt for it and I should only pay cash. Afterwards they told me to come back and pick up the parts at a later time. Upon return parts was not even ready. Unbelievable. Worst experience of a lifetime.
Great guys, full service yard I didnt have to pull my parts. Awesome service
Bought my Sentra ac compressor at great price. Thanks for all your help
Very Helpful, Quick, And Parts Smart Staff! The Best Prices In Town!! Highly Recommend To All. Thank You For All You Help, Nica Motors Of San Antonio.
Good quality parts for my 2006 c230, very helpful guys
Picked up a headlight for Meineke.
Good engine for my Mazda. I’ll be back for sure
Got a great deal on my Nissan Maxima! Very honest and very reliable car. Thank you to salesman and staff for making me feel welcome and assured on my purchase
At first I was skeptical, but I finally ordered the engine that I needed and John was very helpful. He verified my engine by vin and made sure it was the correct one! Shipping was hassle free and he followed up with a tracking number. Overall I had an amazing experience with Nica Motors!
Got my Maxima ac compressor. Worked great. Thanks chris
Found some nice alloy wheels here. Great service.
Got what I needed. Great service
They were very professional on exactly what to do on my car, so that the work I was doing would last. I appreciate they took the time to take care of me. This is very satisfying as a customer thank you bye.
I see some 5 stars reviews cos they give you 5 dollar discount for good review.simply they did not hear of what customer service means.to be honest they have good inventory may be cos they selling nothing they do not know how to sell . they do not know how to deal with customer. may be they do not know what is the word customer means.guys: customer makes your place make money, he is your insurance to get $$$$
My brother was here to buy 2012 Hyundai elentra door and he told me to get my 2005 Toyota Camry starter here.I was happy to get what I wanted.Very good price
This was the best experience I’ve had with a salvage lot. I work in the automotive field with repair shops . I’ve spent the last 2 weeks dealing with another company trying to find a part with no luck. The guys here at Nica’s found the correct part for me in less than 10 minutes and had me on my way! I will definitely be using them again.
GREAT CUSTOMER SERVICE ‼️ 👍🏼
Nice guys friendly yard and really fair prices. Most salvage yards are not like this one.
Got my ac fixed here and now im riding around cool
Great service. Chris was very helpful with my suspension parts!!!!
Terrible service!!! Only reason they have so many 5 stars is because they bribe customers to give them good reviews (desperate act). Not to mention CONTRAS JAMES would go to leave you a negative review on your business if you leave a honest review on his business. Yup thats right! The only honest reviews here are from other Car Dealerships who have interaction with dis honest sales people and ownership. Good luck and dont offer me your 10% discount. The truth always comes out and people will find out about you. If you dont believe me, look up CONTRAS JAMES reviews.
Nica has done exceptional work on two of our Lexus vehicles and the prices have always been more than reasonable.Their customer service and knowledge of foreign vehicles is outstanding.Great facilities and friendly staff. This is the only place we take our vehicles for any sort of repairs.
Their prices are the best. Very nice and helpful staff. Cheapest in town
Very helpfull staff. Polite. Big inventory. Cool people working here
Would not recommend to go here for parts!One guy there needs to be replaced with someone willing to work and a smile.
Very simple and great process. John knows axectly what he’s doing and has good customer service skills. I will definitely be returning my business
Best place to get a/c compressors. They’ve never failed me and they have great prices. I got an a/c compressor for a 2012 Nissan Maxima for $125 when Autozone wanted $379
I found these 2 doors for my 2011 RDX at this place and John was very nice and friendly to help me with this
Got my AC compressor 2012 Accord worked great
I found the part I was looking for 2013 sonata, good customer service 👍
U listed control arm for 75$ online got there to pick it up .and you want to charge me 125 because im paying with card . Such a scammer . Be careful stay away from those people they only want cash . In order they won’t pay there taxes ...
Michael Meyers was here, john was awesome understood exactly what i needed. Super easy process
Being in the automotive industry for over 15 years I have talked to many car dealers and parts sales representatives. I expect a high level of knowledge from the reps when I call them for question. These guys at NICA have a great customer service and very vast knowledge of the auto parts they sale. They have always gone out of way to help me and the Government agency I work for. I Will recommend to anyone looking for an auto part without the hassle..
They dont except credit cards cash only
I don’t write reviews but I had to with the excellent service that was provided! I was skeptical at first on finding a used engine for my 12 Nissan, I I wanted to be sure I was getting a low mileage engine that has been tested and they had everything on record of mileage and vin number to the vehicle. I was able to verify myself the actual mileage of the car and it came out to be true. I’ve since then purchased and had the engine installed by them, no shady mechanics no half work. They got the job done right the first time and I have warranty should any issues come up! I can’t thank them enough.
Excellent business knowledge and friendly customer services.
Great price fast service. Very pleased.
I bought a 2015 MKX from Nica Motors a year ago, at a great price and have not had any issues. Customer service was great and I had all my questions answered regarding vehicle. I am one happy customer that will keep coming back!
Great customer service, bought an A/C Compressor for my NIssan Murano with a good price.
Guys here very informative willing to help. I recommend coming here anytime. Great help!!
Chris did a great job helping me get the parts I needed. Thanks guys!
Good polite service.looked up the part I was looking for fast and even made sure it was the correct part.price are good and nice people.
Lori was amazing and helped me understand how to install my A/C
So hot outside, glad nica motors was able to get me a refurbished ac compressor at an affordable price
Went in search of parts for my Honda hatchback. Came out with what I needed and at a great price too. Thanks John David. You were alot of help.
Much better than Lalos autopartsA pirate who uses his testicles as his primary form of transportation walks into a bar. Theres a steering wheel in his pants that hes trying to remove. The bartender says:Why is there a steering wheel in your pants and why are you trying to remove itThe pirate replies: Argh, it drives me nuts
Looking for a parts for Lexus sc430 no one in had but them,, talk to John he was very professional, informative.. thank you..
Service techs were very professional. The establishment was very organized and clean. Overall service received was very professional.
I was looking for a hard to find part and as always NICA Auto Parts pulled through for me once again they saved me. Thank you guys for always having the correct part for my vehicles.
Lowest prices in town and very helpful staff!
Great customer service, have a yard of my own and they are good to look up to. Great partners
Mr. Daniel and Chris are very helpful. They have high quality used import auto parts.
Great, friendly and quick service. Recommend 100%!
Found my partGood price n customer service
Awesome service.Im not a local, but John is the only person I trust when buying parts in this area.
Bought my 2014 Nissan Frontier here and it’s been a great truck, they have taken care of my other car needs and only people I trust to work on my vehicles. Bringing my sister back next week to take a look at a Nica Honda Accord, hopefully we can make a deal.
Found my part here at nica motors and John was very helpful
Great place to business!!
Johns my go to guy for all my parts he knows his stuff ! Great customer service
Super cool place for parts. Great service too! Got an import? Chk this place out first!
Very helpful they had what I needed for my Lexus thanks John
I would rather not give them any star to give them credit for their horrible business with us. I purchased a part from them and paid it in full it took them 2 days for us to receive our part and on top of that it was the WRONG Part and now Chris is refusing to refund us or give us the correct part that we paid and ordered for in full . We have the receipt to prove it that Chris and this company basically STOLE MY MONEY. Chris is very rude, unprofessional and was unwilling to help... when I arrived at the location to tell him that the part was incorrect and to get our money back after he said he would he turned us away STOLE my money and said they were closed for the day. I think it is sad and embarrassing to have companies like this because it gives others in the same field a bad name. Chris you should be ashamed of yourself for STEALING you give NICA a bad name!!!!! I will be reporting you to the better business bureau as well!
Their customer service is awesome they were able to help me find a part for my vehicle very quick and easy!! I definitely recommend this shop to anyone!
Searched every junk yard for parts for a Subaru legacy and wasnt lucky but came here and John the guy at the front desk helped me out. I recommend this place John will go above and beyond to help you!
I found my part for a really good price.
Absolutely recommend this place, love getting all my parts for my Mercedes here, This Guy John that Works There Always Has Good Attitude & When I Can’t find a what I Need He Goes And orders It for Me, best customer service I’ve received. 😊 👍🏼
Found my parts fast and easy. Great customer service!
This is my 2nd car im purchasing with them i mean good service and all but feel like it a broken car.Told nothing was wrong with it took it back and problem was fixed now the car is need a starter or something else. Now im on my own to fix the problem after bieng lied to.Not reccomend to anyone.
Everyone here is really helpful and nice especially if you come across John David he helped me gettin what i really needed, thank you guys for being there and helping and being awsome with assistance !
Good prices friendly customer service and satisfaction
I called several places looking for a hub cap for my Toyota, I spoke with John he was very helpful, he had to do some research (as my car is old) and to my satisfaction they did have my part. Thank you John!