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Walmart Auto Care Centers
1515 N Loop 1604 E, San Antonio, TX 78232, United States
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Walmart Auto Care Centers
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J
Review №1

Came to get our Jeep’s tires balanced and rotated- Estimated time was 45min, took about an hour. They were very informative yet their cash register was working improperly, had to walk to another register to pay.When we arrived our steering wheel was vibrating yet when we left- smooth as butter!Would come again, but recommend a weekday for quicker service !

Cr
Review №2

I called the other day to check on the price for rotating the tires on my car they said $10 to me, thats a great price super customer service thank you Walmart.

Re
Review №3

Its the cheapest oil change in the USA, period. So is there synthetic, just make sure to check it before driving away. Ive had A 2 B cars and have heard a lot of horror stories of techs not putting the oil on cause they forgot. For the money its a gr8 deal.

Al
Review №4

Very impressed by the speed of service very professional very sharp looking would absolutely return to this location for oil changes !

K
Review №5

Warning!! Do not go there for tire patch up. They will just tell you the same line they give everyone. Sorry the tire is unpatchable because of the location of the puncture...not talking about a side wall puncture either.All they want is to sell you new tires. And they will not own up to any damages they cause to your vehicle. I dont understand how Walmart allows their auto service to be managed like this.

Vi
Review №6

Very unprofessional. The guy moved my seat cushions and moved all the stuff in my cup holders. They have no business touching whats inside my truck when working on my tire. They dont even acknowledge you or look at you.

Er
Review №7

The manager was very helpful and friendly.

Ma
Review №8

I thought they were great, but I recently found out that they never actually changed my oil during my last oil change. Im never going back.

an
Review №9

Horrible service had one person ahead of me, all I was doing repair flate tire was told 5 min they dont get it done till 45 min later and also forgot about tires concern noise bought them there before at the end I was told go to michanic even if bought the tires at the store and I have warranty on them...I would not even give it 0 star.

F
Review №10

Very helpful with tire insurance claim for a replaced tire.

Se
Review №11

Went to get an oil change on my Honda Civic, it requires full synthetic as indicated on the oil cap. Bought their best package at $49.99 (about) and then it was still discounted to $46.88 which was an awesome price considering I usually pay anywhere from $60-$70. However, I was quoted at least 2.5 hour wait, which again, not bothered as I had another ride and we had other things to do. We came back to pick up the car and I found it unlocked, no telling how long it was sitting there that way. According to their checklist on the print out receipt they should have vacuumed the inside, this was not performed as there was still some visible debris like grass and such. Otherwise I keep my car rather clean so it wasnt like it was all that much work out of the technician that worked on my car. Then, I looked at my odometer and saw it wasnt the way I left it and am used to. It was left on Trip A so I took it back to the odometer setting that showed total miles driven. Went to check if the oil life was reset as the gentleman that greeted me said would be done, he was very pleasant and I enjoyed his upbeat attitude, but this was also not done it still said 90% (I had previously accidentally reset it a few weeks back) so I reset it myself. Then I looked up in the left hand corner to see the sticker and saw that they couldnt be bothered to remove the previous sticker from the previous oil change and just put the new sticker next to it, rather lazy if you ask me. It makes you wonder what else wasnt done up to par on that checklist they claim to check off. I probably wont be so inclined to leave my car and surely will double check before I leave to ensure all those things are done properly. I guess you get what you pay for.

Fe
Review №12

Came to pick up my car tires and have them installe. very helpful and responsive.

Jo
Review №13

Went in right when they opened up Sunday morning. I had 2 tiny nails in my tire. They said that it couldn’t be patched up, than tried selling me on 2 new tires instead. I thought I had no choice so went in to see tire options to than get told they don’t have the tire I needed in stock. So I left, went to firestone down the road. They said it was an easy patch job and didn’t need to buy any tires. Don’t trust those idiots at Walmart. Go somewhere else. Firestone was great.

Ke
Review №14

Auto center wasted my time and forgot to call me! Whose sooo busy for a while hour to call me at Walmart

Tr
Review №15

When I arrived Dean greeted me right away. He looked at my battery and determined that it needed to be replaced. He has this all accomplished within 20 minutes of me arriving. The longest part of the transaction was waiting for the cashier because they did not come in until after 8:00am. Overall this was a great experience because of Dean!

Ru
Review №16

Really friendly and helpful people very polite very helpful

Ge
Review №17

DO not get oil change here! If you did go here check your oil to make sure it is not too low or over filled! It will damage your engine. Incomptence and lack of attention to detail happens here pleas go somewhere else! I will not trust walmart again for auto services. They will tell u its all normal and they cant do anything about it. They dont care if they damage your vehicle !

Br
Review №18

Only ever got an oil change here. If you just need a quick oil change for a decent price, I think they do a pretty good job. Have never used their tire service. I would recommend them for oil changes though.

Ri
Review №19

Poor service at Automotive center on 1604 & 281. I was waiting for an oil change for about 15 to 20 min. Then I was informed that they were out of the oil filter. They contacted another Walmart and told me they have it, I would just need to wait. I arrived at the perscribed location only to find out that they dont have the tool for my brand of vehicle. What a waste of time! Poor service at my Walmart 1604 & 281. Sad.

Ch
Review №20

The WORST place to get your oil changed...PERIOD! When we got there we waited about 10 minutes for somebody to help us and come out to the drive up area. He told us that he thinks we can just leave the keys in the vehicle. When we went to the register to check in, there were two individuals in front of us in line and nobody at the register. Everybody waited for someone to come out for about another 20 minutes and when he finally did he was completely disinterested and slower than molasses. The dude didnt even know how to use his register but his name tag said that he had been there 20 years. We waited about an hour even though there was only one car there when we pulled in. When we finally got into the vehicle I noticed that there was oil literally smeared all over the steering wheel door handle shifter and center console. I went to look for somebody to talk to and ask them if they could clean it up but could not find a single person to talk to. The entire garage was void of any employees as well as the register area. We ended up just leaving and later cleaned up the mess ourselves.

Fe
Review №21

Terrible service. Came in at 9:30 for an oil change, air filter change, wiper change and flat tire repair/change. After 1 hour and seeing 4 people jump ahead in me on the oil servive, I had to contact a manager to remedy the situation. After one more hour of waiting, I noticed I was jumped again on the tire side. Sigh. I spent over 3 hours and saw at least 5 clients jump ahead of me. After I left, I heard a noise on the back. Turns out that they didnt even replaced the donut spare back under the car (have an SUV and there is a mechanism to lower the spare from under the car). I had to return to the store and get that remedy.Never again, even with tire warranty, I will take all flat tires and oil jobs elsewhere.

Ja
Review №22

Very quick and helpful. I have gotten a tire installed form this shop before without any hassle or excessive waiting. The service men will even fill your tire up with air for free too... just dont forget to tip!

sa
Review №23

Walmart auto care centers was very kind to me and getting my new replacement battery installed in my vehicle I have a bit of a wait but the product was good and the price was right Ive gone to Walmart to get several batteries for different vehicles and I will continue to go there I highly recommend them is make sure to invest in a good product from Walmart.

Sa
Review №24

Dont know why such bad reviews. Great value on their top of the line car batteries, have more cold cranking amps for the dollar + free installation & Ive always gotten prompt & friendly service. Thanks Dean

An
Review №25

When Ive been it hasnt been a long wait.They dont come out to your car like other Walmarts. Go inside and tell them what you need.Quaker state change is still $20 and they have Lucas Oil Stabilizer much cheaper than auto parts stores. Like 9 bucks instead of 12. I burn through a quart of the Quaker state in about 900 miles, then top off with the lucas and it lasts a little longer than plain oil and offers better protection.

Au
Review №26

Bad service. Had a new battery from them. After 2 weeks from installation, asked that they replace battery because sounds like a bad batch. They refused and I was stranded in hot Texas heat. Yes, I am a woman also!!! The management didnt care the slight about my dilemma. Sad. Gotta find another place to deal with. My safety and welfare is at stake and got no compassion or help!

El
Review №27

I went to the Auto Care center to have some keys made. They have keys that Home Depot and Lowes do not have. They made them quickly and for a reasonable price.

Va
Review №28

Its slow but you cant beat the price. If you want fast service, go elsewhere. An irate patron was rude to the cashier whom has very limited control over the speed of service. She remained calm but customer kept raising his voice and demanding things speed up for him. Cashier stated they were short of service mechanics. So if looking for work, you know where to apply.

su
Review №29

I always go here for my Car oil change. They are very courteous, often top up my windshield fluid without taking extra bucks. Generally takes 30-45 minutes but in the meantime I finish my grocery.

Be
Review №30

Always have what I need to get for my car! Thank you.

Ga
Review №31

Very prompt and easy to exchange battery warrenty.

Li
Review №32

It was a pleasant experience.

De
Review №33

Very friendly staff and quick service too. Best time is mornings.

To
Review №34

Job Well done but they took 2 hours to get it done.

Ma
Review №35

I am very particular about the work done on my vehicles. The employees here pay very close attention to the work they do for you. They give you the oil and the filter you want, no tricks. And the employees are knowledgeable - they give great advice about how to better take care of your vehicle all around. I would definitely recommend this Wal-Mart Tire and Lube Center.

J
Review №36

Came in still for about 5 minutes young lady answer all my question was very helpful other than that no complaints

Se
Review №37

Always have great service and good prices here. Recently they started locking the customer access door to the store, so you have to wait to be let in to building from the garage.

An
Review №38

Great service. Faster than anticipated. Thanks Walmart.

Be
Review №39

Well lets see, I called at 7:07, actually drive 12 min tithe store while the line was still ringing. Yes actually drove for the store before some one pick up the line. Next I was the 3rd car in TLE tonsit and wait over an hour for a flat repair. Absolutely the Wal-Mart way!!! Keep it up

Al
Review №40

I enjoy the prices, I despise the wait. Dont ever take your children! We were there for 2 1/2 hours😥 for an oil change and tire rotation. When we pulled in there was only 2 cars in front of us.

Ar
Review №41

So I come to this place a lot to change my oil because it’s affordable and I liked their service prior to today. When I first got here I waited in line and I get to the counter answer their questions and then they tell me it’ll be a 2 hour wait to patch my tire. Well alright that sucks, but I’m here whatever. Two hours pass and I call them and katie says “oh it’s gunna be two hours.” ??? I responded “I’m sorry I was told it’ll be two hours TWO HOURS ago so can I get a right time frame or not?” Katie puts me on hold and gets on the phone and says “the guys told me it’ll be an hour.” Alright three hours so my boyfriend and I walk back to see why they’re taking so long. We’re just playing a game on my phone in the meantime to pass time...guess what...an hour passes and no one has looked at my car. At this point they’re about to close and I’m wondering if I’m going home in my car or need some other type of transportation. So I bother Katie again and ask “so how much longer because nobody has looked at my car” she responds without smiling or apologizing “the guys told me 20 mins” so I go outside and watch them because I don’t trust them now and John an employee is wheeling tires inside the shop on a dolly and says in front of me and my boyfriend “I don’t know what I’m doing but I’m doing it”.......at least he’s honest in front of customers about what’s he’s doing. So this is my honest review. Yes it’s cheap, but these people don’t show any kind of customer service and they obviously don’t have a filter in front of customers.

Ac
Review №42

Car battery died. Drove in and was immediately greeted. bought the replacement and install was included in the price. Twenty minutes after walking in I was driving out.

Lu
Review №43

In and out with oil change! Auto center is great!!

Da
Review №44

Reasonable prices for good quick service.

ke
Review №45

Everything went well except for the employees lack of knowledge. Everyone that works the counter there needs to be able to tell you how much an oil change will be before they perform any services.

Ju
Review №46

Good for quick and easy service like battery replacement. Cheapest auto batteries in the city

Jo
Review №47

Came here to get a leaking tire patched. I was told it would take an hour. 3 hours later, they finished and I headed straight home. The next morning, on my way to work, the tire burst and I had to change it on the side of the freeway. I went back to Walmart to get a new tire put on and they wouldnt even give me a discount. I will never be going to another Walmart Auto Center.

Ba
Review №48

Store closing. 25% off total bill. Good buys

Ka
Review №49

I prefer to go to small car shops to get stuff done

Ni
Review №50

Fast

Ro
Review №51

Dont show up after 5pm on a weekday because you will not get service of any kind. We had flat tire with road hazard from Walmart. Added Fix-a-flat in tire just to get here. After stopping at Discount Tire to TRY to get air they said it was unsafe. I did not want to chance as large piece of metal or something had left big gash in middle of tread. I asked women a counter what do we do now as you wont service us and we live in Castroville about 50 miles away. She said she could call the Nacogdoches store to see if they could help. I asked how are we supposed to get there. Figured they would at least look at it or take it in. Nope. We left veh in parking lot and had to get back here today. Now we are back and waiting, about 20mins so far, for someone to touch veh. wife made comment, Guess the three guys standing around joking are to busy.

Do
Review №52

They fixed my car real easy.

Ma
Review №53

Cheaper tires than discount tires

Ka
Review №54

HORRIBLE service. I wish I didnt even have to give one star. I was literally waiting for 20 min and no one came up to assist so I had to go. They were very rude and unprepared. NEVER coming back.

Al
Review №55

3.5 hours to do an oil change.Pathetic!

P.
Review №56

Good and fast service.

Cu
Review №57

The Tire guy was a cool guy and honest.

PU
Review №58

Waited 4 hours for an oil change. Any other place its 10 to 15 minutes. And the customer service was horrible.

Da
Review №59

Great service for battery exchange.

Ch
Review №60

Always great service

Za
Review №61

Very incompetent crew that works here.

Ca
Review №62

Amazing service from Dean!

Na
Review №63

30-40 minutes turned into 1.5 hours

Wa
Review №64

Service is ok, but seems a bit disorganized

Ma
Review №65

Horrible customer service. Long wait for anything

Al
Review №66

Oil change here once in a while so I can shop

Sh
Review №67

Fast and friendly service.

Da
Review №68

Lazy, unprofessional, waisted 3 h of my time, cant follow directly,

An
Review №69

I hate wallMart !

jh
Review №70

Nice attention, fast and clean.

Na
Review №71

Great prices

RC
Review №72

Changed battery for free even though it was not easy

La
Review №73

Super helpful!

Sc
Review №74

Very helpful staff

AD
Review №75

Great service

An
Review №76

Its Wal-Mart!

En
Review №77

Cheap and friendly

ru
Review №78

Agreed. Bad service

sa
Review №79

Okay

Mo
Review №80

Nn.

Be
Review №81

Its Walmart!

Ra
Review №82

I put on 4 new wheels very fast

An
Review №83

Good attention

Information
9 Photos
83 Comments
3.5 Rating
  • Address:1515 N Loop 1604 E, San Antonio, TX 78232, United States
  • Site:https://walmart.com/store/1198-san-antonio-tx
  • Phone:+1 210-491-0246
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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