In June my 2015 Porsche Panamera was sent to Dents & Dings by Auto Republic for paintless dent repair from the recent hail storm. Got my vehicle back and they cracked the trunk panel on both sides where they had taken my rear lights off!!! They tried to patch it up, but never mentioned it to me or Auto Republic.
I love the professional, honest, and friendly service I received from this companys staff such as, Sandy and Samantha. I received great service that went above and beyond all others. For example, Samantha provided me a ride to the car rental service and she also climbed onto the back of my truck to place the covers over the holes of my bed liner to protect it from the rain. Also, Sandy gave me a ladder to get up on the back of my truck to view the roof top to see that they successful removed the dents. In addition, their technicians done a wonderful job removing the hail storm damaged from my truck. It looks brand new. I highly recommend Dents and Dings above all others.Satisfied Customer, ValeriePS: A+ rating from me. Also, thanks for the coffee mug
As you know I am a stickler for customer service. I had the pleasure of working with Sandy during my visit to this business. I dropped off my car and Sandy personally gave me a ride home as well as picked me up when my car was ready. She made my visit amazing. She was very kind, very knowledgeable, and very helpful. And to make my experience even more amazing the work they did was fabulous. It took a less time then they had originally advised and there is zero evidence of the hail damage to my car. Definitely give this place a million stars. And they are truly blessed and fortunate to have Sandy in the front working with their customers. Awesome experience from start to finish. Even when we visited a few days prior to get an estimate the customer service was amazing. The estimate did not increase at time of service. In fact it was cheaper. Wishing I could give more than five stars.
Excellent customer service. Very professional and dedicated. Highly recommend as they repaired our vehicle in a timely manner.
Wow! I’m so happy I decided to come here! I had several dents I thought were not fixable without paying an arm and a leg. I had been to several other shops for quotes before coming here. When I arrived Sam immediately started creating a quote and explained the process. Jeff the technician then looked over everything and gave me a great deal. The work was completed the same day and I didn’t even recognize my car, it was like it came from the factory! They did perfect work and were both very professional, I can’t recommend them highly enough. Thanks Sam and Jeff for the great job that you do!
These guys were great to work with! I had my hail damage repaired here & they got it back to me within a few days - way faster than I expected.
Used Dents & Dings to have some minor dents removed from my highlander. I can’t even tell where they were—they did such a wonderful job!Professional and helpful as I had my toddler with me. I would highly recommend for down to earth and professional assistance who are looking out for the customer’s good!
Sandy does a fantastic job helping me out with my hail damage and contacting the insurance company to quickly get the repairs done. My insurance company was hesitant on covering all my damages but Sandy took control and got the job down. I’m glad I chose this place and would happily recommend to my friends and family!
I made an appointment with Sandy, who was very nice and provided me all the details I needed. I brought my Tundra in and picked it up within the time they stated. When I picked it up, I met the owner who provided excellent customer service, and the work was quality. Highly recommend this place for any dent repairs.
The staff were friendly and polite but what didnt make sense is that they never called back to tell us if was a problem with insurance approving to play claim. Called insurance and they said they would reach out to them but still no response.
They did a great job on a couple nasty door dings i hadin my driver side door. They were very good and timely as i waited to have it done. There customer service is awesome. Will be back to have 1 more ding taken out soon. Thank Yall
My experience with dents & dings was very professional, from the tech coming to view the dent explaining what would take place and cost. He assured me that it could be done, and it was. Looked good as new. All the way to collecting payment, Samantha (collecting cashier) had a bubbly attitude and just made it enjoyable. Asked how everything was and just an all around awesome experience. Highly recommended!
The service was fast, the technician knew a lot about the process and answered questions. This particular technician had 10 years experience and during the process, kept me updated. I tried to remove my ding myself but made it more complicated to fix, thank goodness for these guys. The price was reasonable, and was able to price match competitors, which is a smart thing to do in this market. The waiting room was decent and provided bottle waters. I would return again, the car looked flawless in the end.
The office staff was phenomenal. Brandy and Sandy especially were helpful in working with my insurance company to get the repairs approved. They even gave me a ride to the rental car company. I will definitely use them again.
My car looked terrible after a hail storm and now it looks brand new. My friend Rich recommended this company to me. Everyone was friendly and professional. Sandy took care of dealing with my insurance company. They were dragging their feet and she made the experience much easier. I would definitely reccomend Dents & Dings and would use them again!
Great shop! Had a freak hail storm show up on an otherwise sunny day and bust up my 4 day old vehicle. These guys did an incredible job removing the dents and also with setting up my rental through my insurance. Great service! Ill definitely come back to fix some dents in my other car.Thank you to Brandi, Sandy and the rest of the team for going above and beyond to get my new car back to what it was when I bought it!
Super fast work looked great! Thank you!
I was sent to Dents and Dings by a COMPETITOR because he said they could offer me a better deal/ more applicable service. I asked for Sandy and she offered not only the best customer service I have ever received pertaining to a car but offered some cost saving options for me outside of their business. So very refreshing to meet such professional, knowledgeable, thoughtful business operators like Sandy. She had every opportunity to sell me anything and I would have let her because of her customer service. This place is 5 stars!
Dents and Dings were awesome very professional Sandy went above and beyond to have my truck complete and looking like new again.
I recently picked up my truck after having hail repair done. Dents & Dings did an amazing job getting my truck back to the way it was before the storm. They were very professional and kept me up to date with the repair status, while dealing with insurance company. I would highly recommend Dents & Dings for any paintless dent repair needs that you may have.
They are professional and timely
Come visit these guys first...they took a look at my dent, gave a quote and produced excellent results! Additionally, they were more than competitive on the price! Thanks again!
Thank you to all of the folks at dents and dings! My Tahoe was beat up badly by hail and they went above and beyond to make it look like new. Be prepared for your insurance company to delay the process. In other words, you might be in your rental car for longer than you expect. My insurance company covered up to 30 days and they had me in and out before then.
Fairly quick and expedited experience. They removed and buffed out nickel size dent that looked like it was scratched all in 30 minutes. Looks as though nothing had ever happened. Very professional staff. I was impressed.
This was my first time using them and it was a great experience from start to finish. Sandy did a wonderful communicating through out the whole process. I definitely recommend them!
They gave us a remarkable outcome. They did the impossible to get it done in a very short period of time. They made it happen.Thank you for a fabulous customer service.
Awesome company, the absolute best in Paintless dent repair. I thought my vehicle would never look the same again, and I was right it looked better. Thank you Luke and Brandy.
This company is amazing. They have a super staff and their work is phenomenal. My family and I were completely overcome, as if we were on a game show and won $100,000. Really, that was the way we all felt when we got our car back after they repaired it. Our car was severely damaged by a hailstorm. We even attempted to make the repairs ourselves, but made matters worse. Their superb craftsmanship made the car look like it was on the showroom floor at a dealership. These guys are the best. I highly recommend this company for any body damage that you may have. You will be 100% satisfied with their work. I would give them 10 stars if it were possible!
Brandy was OUTSTANDING...Very professional and extremely knowledgeable. Made you feel like a WANTED customer👍👍
I highly recommend this shop to anyone who is looking to repair a dent on there vehicle. My son had a dent on his ATS that a lot of local paint and body shops where over charging and the down time would be 3 days. After searching on Google for other estimates he found Dents and Dings. We went over and met up with Juan and he put my sons mind at ease by repairing the dent within hours and charging an excellent price. The quality of their work is extremely excellent and the customer service was outstanding. Thank you Juan for taking care of my family and we will be referring you to all are friends a d family.
Great work....very competent staff. Sandy was great. She was extremely knowledgeable and the work was done on the spot . Thanks for a job well 👍 done.
Super fast and friendly service. My car was taken back within 5 minutes of arriving and I waited less than hour for it to be finished. Considering my dent was pretty deep, the results were amazing. Completely satisfied and would highly recommend.
Did a fantastic job of getting our van back to normal after the April hailstorm. Worked with insurance flawlessly, and returned our vehicle within a week, looking as if nothing had ever happened to it. Truly incredible what they are able to do with PDR. Hope to never have to use their services again, but will certainly take my vehicles there if I do, and will gladly recommend them others.
They have done repairs on several of my vehicles and family members vehicles over the years. From my anual door ding removal to hail damage. Staff is very friendly and honest. They always let me know up front if they will not be able to remove the dent 100%. Even when they said it would be 90% I couldnt see it. I highly recommend them.
One of my neighbors fireworks projectile so happen to hit the roof of my vehicle while I was driving home on the 4th of July. I had a Dent protection plan that I had purchased so I wasnt too worried. I called them up and they told me Dents and Dings would be contacting me to work on my car. I was amazed at the fantastic job they did and how fast the job was done. The staff was very nice and they were even considerate enough to give me a lender vehicle while mine was getting repaired. I will definitely recommend this place to anyone needing dent repairs and I will surely use them in the future if, god forbid, I get more fireworks that land on my vehicle... Or any kind of objects causing dents.
Nothing but 5 stars from me, great shop, nice staff, they took care of my vehicle in no time. I was expecting them to keep the vehicle for a few days, instead, it only took them an hour! Kudos D&D, Kudos!! They were very up front with me on the complexities of the dents to be removed and didnt hesitate to update me of the status while waiting! Again, great shop, nice staff, Ill be visiting again with another vehicle!!
I had great experience using Dings & Dents twice. They pulled all 7 dents out on my Mini Cooper a year ago. I recently took another vehicle with dents along the roof rail. Dents on the rail are difficult to pull however they managed to get all dents out. I didnt have dent insurance this time around but their prices are very reasonable.
This operation is second to none, their focus on customer service puts them light-years ahead of the competition. Luke really took care of our vehicle in this very unfortunate time and I will definitely refer their services to everyone I know. Top notch crew.
Would highly recommend. Brandy and the staff were very friendly. Got my car in and out after receiving a couple dents from the hail storm. They were awesome!
Dents & Dings took a pretty nice dent and made it completely disappear - I am IMPRESSED! Thanks all, you did a great job. Couldnt be happier its completely gone.
Juan was great as was the front desk. They repaired my hail damage and the job came out great. Recommend Highly!
Great service and a quick turn around on some hail repair
The service is excellent, I came here as a walk in when someone else recommended that I go here. They were very helpful and willing to work around my schedule and I even gave me a discount on my deductible. Ill be coming from now on for all of my dents and dings.
AWESOME communication, and explained the process for the repair. The price was good and the damage is GONE! Dent was on the hood right on one of the creases and you cant even tell that anything was done. I highly recommend Dents & Dings for privately owned vehicles or leased. Thank You Juan, Jeff, Brandi, and your entire team.
Wonderful staff! They worked me in same day, you cant tell there was EVER a ding on my door, and everyone from the front office to the back were so courteous and professional. ..the price was fair and Ill be back should I ever have another ding to fix. Dont look elsewhere...this is where you want to be!
Everyone is customer service oriented. I was very pleased with their work from start to finish. A+++
EXCEPTIONAL SERVICE....again! Repaired a dent in passenger rear quarter panel of my 2009 Dodge Challenger.... it’s like it never happened. Total time approximately an hour and a half. Great customer service and military discount . Thank you!!!
Highly recommended for hail damage! Their work left my car brand new again! Which i thought was impossible! Awesome service, family friendly environment, got frequent updates & they took care of my deductible! What more could you ask for? They definitely exceed my expectations!
These guys are amazing! My dad’s BMW was severly damaged in a hail storm a few years ago. Dents & Dings did a phenomenal job repairing the vehicle like it never happened. We will definitely come back if we need anymore bodywork!
Fast, sufficient and affordable care. The hospitality and energy of the co workers made me feel safe! Will always go back to dents and dings !!
They did a great job at get the dents out of my quarter panel. Cant even tell where the dent was. Only took maybe 4hours to complete the job.The only complaint I have is they didnt clean up the area very well. Would go back and would recommend them to family and friends
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The team at Dents & Dings took care of some dents on my company vans. My vans look great and the price was affordable. If you have fleet vehicles that need some dents removed, this is the company to call. Great Job!
Really did great work. Massive hail damage on the passenger side of my sons car but they got it all out. Cant tell it happened and did the work in a day. I wont hesitate to bring my other cars here.
Thorough assessment of dents, and repair was fast and painless! Highly recommend them and even bringing another vehicle to them for repair.
Quick, upfront rates, easy to work with, car looked great! Hail storm 1 week after buying new car, and they made it look like coming off showroom floor again!
These guys are very professional and great to deal with. They are honest and had my car done quickly even though they are super busy. I would bring my car back here if ever needed again.
Repaired my hail damage in under a week. End job looked excellent. Very professional staff. They were also able to help with my deductible. Would highly recommend.
Very happy with their services! Definitely will be referring to all my friends and family! They did an excellent job on my vehicle!
Not only is their quality of work “second-to-none”, but their customer service is superb!! I will highly recommend them to anyone!
Excellent service, my family is highly impressed, our car was totally trashed from a hail storm and they fixed it like it never even happened !! Highly recommendedBeutiful work
Best PDR work in town
I was referred to Dents & Dings by a friend of mine. I walked in not knowing what to expect and their friendly staff made the experience top notch. While all other places were saying they couldnt get to my car until October, I honestly felt that I was in and out in no time.Thanks Dents & Dings for the great experience and excellent customer service.
The most reliable place to take your car in the San Antonio area for dents and dings on your vehicle. Friendly staff and reasonable prices
Quick estimate, worked great with my insurance company and did the job fast on both my vehicles. Would recommend!
Larry is an amazing gentleman who was able to fix my car dents please if you value you car and customer service this is the place to go!!!
Dents and Dings it an amazing job on fixing my car! And it was super fast.
Best Dent removal-lace in San Antonio!
I have used Dents & Dings since 2014 and the company has impeccable standards. All of the technicians are excellent, but my passion would be for Mr. Rick Takac to complete repairs. Rick is very compassionate and caring for your vehicle regardless of the vehicles age. I have taken a 2016 Maxima SV, 2004 Nissan Titan SE, and 2014 Nissan Altima SL (hail damage) to be repaired in 2014, and all vehicles were repaired and restored to the factory appearance. I took my 2004 Nissan Titan back today for additional repairs and the vehicle was repaired back to factory appearance! Great Job Rick, and Dents & Dings. I highly recommend their services to family and friends. Will S.
Jeremiah and Dents & Dings exceeded my expectations! They did everything they said they would and in less time then they estimated. They even picked up my van at my house and left a rental car that fit three large kid car seats in the back. That saved me a lot of time and hassle from finding a rental car that fit my needs and budget. I definitely recommend this auto shop to everyone who wants 1st class service.
My car is a 2015 Acura MDX which has been in a few very minor scirmishes over the past 3 years. To get it ready for resale I took it to Dents & Dings for a makeover. WOW was I pleased with the results, my car looks like new plus the staff didn’t pressure me into doing anything extra to add to the cost which for the work done was an absolute steal. Thank you Dents & Dings, now if you could only work on my body I’d be thrilled.
Subcontracted to this company by my dealership and probably the worst experience I have ever had dealing with having a small dent repaired.I was told by the staff they are open till 6pm, I made an appointment for 5:15pm. Due to construction I was running 10mins behind I called the office to let them know- no one answered so I called the person who texted me the address who works there. As soon as I pulled up I was notified everyone left early for the day because it was Friday. Incredibly unprofessional, waste of my time and was given no explanation or compensation. I would NOT recommend this place to anyone, in fact this is the first review I have ever written because the service was that bad.UPDATE: Luke the owner of the company did reach out to me, was sincere in his apology of the situation. I truly do believe he was just as surprised as I was about the events on Friday.I really appreciated the phone call and the time he took to reach out. For that I am changing my rating from ONE star -to THREE.
Great Customer service and exceptional quality of work!!
If I could have rated this place a NEGATIVE star I WOULD! So back in April I experienced hail damage to my 2014 Dodge Charger. I got the damage appraised buy my insurance company, and was informed that I would need PDR (Paintless Dent Removal) to repair the damage. So I took my vehicle to Miracle Auto Body, despite they were not in my network (convenience reasons). Miracle Auto Body informed me that they do not perform PDR themselves but they outsource to DENTS & DINGS. Since they outsource the work, I inquired about the quality of service done by Dents & Dings and was solicited that they were Top of the line..., with 20ys of experience. Which in turn did not reflect in there service.Long story short, once my vehicle was repaired, my wife went to pick up the vehicle and did a walk around/inspection of the vehicle. All the dents were removed, I have no complaints about that. BUT There were a number of other discrepancy found; pieces of the exterior paneling we out of alignment, as well as hanging off. Interior pieces of my trunk and doors were MISSING, and my sunroof was off track. And these were just the initial findings. Luckily, after drawn out pursuit the Auto Body shop took responsibility for the deficiencies. This caused me to be without my vehicle for an ADDITIONAL 2 weeks.All-in-all, if you want the dents removed from your vehicle AND your car returned to you without missing parts and a bunch of other problems....DONT GO HERE!!
My car looked brand new after the dents were taken out!
Excellent workmanship and customer service.
Great repair to my car from hail
Finally got around to getting my hail damage repaired and I couldnt have made a better choice. The staff and technicians at Dents & Dings took care of me and made my car look new again. Thank You!
Good work good price
Good worker and price
Excellent work!!
Excellent job
Great job!!!!!!!!