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Atlas Body Shop
922 E Carson, San Antonio, TX 78208, United States
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Atlas Body Shop
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K
Review №1

Well if I could rate it zero Stars I would. Had first hand experience with the owner and a classic vehicle that was being repaired there I have not seen worse service ever before my life. General manager is a extortion expert. General manager also pencil whipped a bill for $11,000 on work that was obviously not done on the vehicle as I saw the vehicle that day it was worse than it was when we brought it in. Dont be fooled by the fancy front lobby chances are it was bought with extorted money from insurance companies and uninformed customers that were taking advantage of I read in the reviews it seems to be a growing trend there I dont normally write reviews but this definitely had to be said.

Mi
Review №2

They had my classic 89 Corvette 8 months never finished repairing my vehicle Chris general manager is it real piece of cake, extorted me out of over 11,000 dollars and lied to me about the work being done on my car when I picked it up it was in pieces the paint job had chips and cracks in was not finished, I rate them at-10

Ms
Review №3

Buyer Beware! I was in a pinch and the tow truck driver told me this shop was close. I called and spoke to Elizabeth. The ladies in the office were great. However, definitely down hill from there. After 6 days and $400 later. I still had no estimate. I spoke to the owner who seemed like a decent guy but I ultimately decided to go with another shop due to Alberts rude (and far too busy to help you) attitude. I wish I would have read the reviews first.

Eu
Review №4

Could have given 5 stars if they explained the delay ahead before I eventually complained. They called me that my car is ready for pick up and I went to the shop around 9 am, and my car was not ready. I met the coordinator and he said my car will be out shortly. I have waited more than an hour. The receptionist lady is very polite and kind. She deserves 5 stars. They promised to update with me the progress but have not contacted me on the timely manner. I know its end of the year and holiday season but, as soon as possible is not the sufficient answer to the question, when do you expect to get the job done for a hesitant customer. The overall work is fine but needs to pay attention to the detail. They forgot put the little cap back on the tire.

le
Review №5

I wouldnt recommend this place I had a slight fender bender minor dent! The insurance company wanted to tell me that my car was a total loss because Atlas body shop was making major changes to my car and billing them excessively so the insurance company was not going to pay more! And decide it was a loss they werent going to pay more then the total value of car dont see how this minor dent made it a loss ..They fixed the opposite light and try to tell me that the accident was on the left r side of the car when it was obviously on the right side and left that light broken fixing stuff that didnt need to be fixed just to get payed more and left me with a broken light where the impact was .this place lmost left me and my daughter with out a vehicle!would not recommend thell over charge insurance company

Ro
Review №6

These guys are the ultimate professionals and do excellent work. You really get the sense they take great pride in what they do. Thank you Atlas and would not take my vehicle anywhere else for collision repairs.

Hi
Review №7

We recently had some hail damage on my husbands vehicle during the recent hailstorms. Atlas made the process of restoring the vehicles condition so easy. We called in advance for what was needed, they had our rental ready the day we scheduled to drop off the vehicle, the vehicle was returned in the timeframe we were given and the quality was amazing. My husband is in the Army and knowing that this a veteran owned shop I would encourage any service member to trust their vehicles to them. As far as their customer service it has been the best I’ve experienced in a very long time. I wish I remembered the receptionist name, but she was very kind, organized and thorough. Enrique the technician who worked on his vehicle personally walked through with me to ensure quality and we ran into the owner Chris on our way out and he made it a point to ask how our experience was. If I could give more than 5 stars I would!

E
Review №8

I shopped around with several body shops and after summarizing all my estimates I went with Atlas. Their price was the best. Upon entering the property I was nicely greeted and given direction with a personal touch. The receptionist (Doris, I believe) was very nice and informative.... my associate Mr. G. Luna was friendly and explained the process from start to finish. I dropped my vehicle off and was promised a date of completion as well as the communication was great during the repair. When I went to pick my vehicle up it looked better than it did before the accident!!!! They took real good care of me, my car and it was like it never happened The accident!

Be
Review №9

Atlas Body Shop and Mr. Farias, in particular, earned my trust. After hitting my vehicle, a coworker wanted to pay out of pocket to fix the damage. I wanted wonderful quality work to fix my new car at a fair price for the other driver. I received an estimate from the dealership to repair the body, and I was not confident in the dealerships ability to handle any unknowns. I decided to take the car to Atlas Body Shop. Mr. Farias conducted himself with courtesy and professionalism and made me confident that this shop could handle any all eventualities. Also, Atlas gave an excellent referral for a rental car. All in all, I am very satisfied with Atlass handling of every contingency and recommend this shop with confidence!

La
Review №10

From submitting the pictures of the damage to picking up the vehicle everything was seamless. This is the second time I’ve used atlas and I am confident that I will no longer use any other body shop. This is the place. Highly recommend working with Chris and Enrique and the ladies at front desk were super nice as well. 5 stars.

El
Review №11

We do recommend this place to anyone that needs body work on their vehicles they did a excellent excellent job on my wifes vehicle and also on my truck

Ja
Review №12

Excellent workmanship. My car looks good and runs great. I have been taking my vehicles to Atlas for years.

gr
Review №13

These guys do a fantastic job ... starting with Albert ..a-1 professional...even when hes not there ...Hes there . Wishing him and his family the best ....

Ja
Review №14

Cant say I was happy about my experience with them. Car was damaged in a crash, they est. 13,000 to repair. Of course my Ins. totalled it. Now, Im out a car and an additional 6,000 I had invested.

Wi
Review №15

Wolf in sheeps clothing shopWorst shop in townThey cut corners and make excusesEspecially the Gm.They sing you a tune prior to working on your vehicle that youre well taken care of, Then once you get your vehicle they come up with every excuse why its It up to par despite the massive BILL...Everytime I hear my truck grind and make noises I think of ATLAS BODYSHOP:(Save your time and $$$

He
Review №16

Nice customer service and good prices.

lo
Review №17

Excellent and friendly customer service, true professionals

su
Review №18

We had a car wreck and had to use Atlas when out of state during our interstate move. Atlas helped us not only with timely repairs but also went above and beyond In helping us pick up our car on a weekend before holiday. We would never forget this experience. Christopher leal, the manager is exceptionally compassionate and Albert also had high level of professionalism. We appreciate you all and your help during our difficult times. Definitely recommend this place for all your car repair needs.

JE
Review №19

Gilbert Leal is the best and Doris and the front end staff are so professional. I will NEVER go anywhere else. Great job guys and God bless you.

Da
Review №20

Really friendly, fast service they handled everything. It was no stress. Highly Recommend!

Pe
Review №21

I used Atlas Body Shop twice now. Both times they have treated me with superb customer service and they did an excellent job. They go above and beyond for their customers and I highly recommend them.

Me
Review №22

Great work! Great customer service! The shop was so fancy, and welcoming! Everyone was knowledgeable and helpful! Everything was done beyond my expectation. My car looks better than new- Highly recommend! Gilbert was my contact and he was responsive to me and he explained everything, from beginning to end!

Jo
Review №23

Atlas Body Shop was an awesome experience. I took my vehicle in for an issue with my door not shutting properly and I was well taken care of.Albert was the representative I primarily worked with, he was honest and helped me get my vehicle back on the road. He is a professional through and through.The office staff was also polite and communicative.

Ta
Review №24

I was told the name of my service technician who was going to talk to me before leaving the shop. I think he may have walked by me and spoke by we never got a chance to get acquainted and go look at damages to my truck. Next thing I know my rental car was there and I had to report back to work. So I trusted that they would fix all the exterior damages

Vi
Review №25

I rear ended someone and Atlas Body Shop made my Volkswagen look like it was brand new after my accident. They’re all so wonderful and helpful at the shop.

Ro
Review №26

Well the people that are real friendly I known them for a very long time Im done business with them before and theyre being honest with me because they dont want to have to go to the junkyard and get parts for my car to fix it back up so Im going to end up doing it myself I thank them for all they did for me at least I know they tried theyre very good people I recommend to you

An
Review №27

Customer service is nice. Atlas body shop did a wonderful job on my car.

To
Review №28

My car was damaged pretty badly in a hailstorm, but Atlas was able to turn it around in about a week and a half. They installed a new hood and did a BUNCH of paintless dent removal and I cant tell that anything happened to it in the first place. I was shocked at how good my car looks. They even cleaned up the interior, which was a nice surprise.

Al
Review №29

Highly recommend! They worked on my car for 2 claims through Allstate and my car might look better than it did when I first bought it! Staff were kind, respectful, and professional. The gentleman who handled my car, Albert Frias, was diligent when it came to updating me on my car and friendly as can be! 10/10!

Re
Review №30

The professionals at Atlas are a rare commodity. It isnt often you find a group of people that work together well and do a fantastic job at a reasonable price. Atlas is the only place that I would recommend to take your car to.

De
Review №31

DO NOT use this body shop! After getting approval from insurance Atlas took 3 weeks to complete my trunk. Enrique gave this long story of how they have been in business for over 70 years. Initially I was told my car would be ready on the 15th. On the 15th I received a text message not a phone call that my car would not be ready until the 28th. I was in San Antonio for work and replied that I would be stranded. Enrique did not respond. Suddenly Enrique was no longer at work. I was told he had to go out of town due to his mother in law catching Covid. A little communication would have been nice from his end. A few days later I was told my car only needed to be painted. It took over 3 days to get painted. On the 25th the GM Chris Leal called to let me know my car was ready. Shortly he called backed to ask if there was a pre existing condition of my car having a “keyless access system problem”. Turns out they didn’t plug in a part inside the trunk. The morning of the 26th I was told my car was ready to be delivered to me just to be called back again stating they were waiting on a payment of almost $1000 from the insurance company and after they received confirmation of payment in process they would deliver my car. I was hit it was not my company. They eventually delivered my car. When I received copies the payment was only for 571 dollars and some change. I am grateful for the color being correct but I now have to slam my trunk in order for it to shut. Overall I am not a satisfied customer.

Ti
Review №32

Atlas body shop is INCREDIBLE. They completed the job in half the estimated time, were so helpful, and did amazing work! Will not take my car anywhere else in San Antonio! Thank you!

No
Review №33

My experience was absolutely pleasant and easy. Friendly and professional team throughout the office. Atlas Body is a business that I would describe as impeccable because of the overall customer service experience and the quality of the completed work on my vehicle.

Ju
Review №34

I chose Atlas because of the ratings and how it was in my area. But I made the mistake of not being directly involved in the communications between Atlas and the insurance company. Lesson learned. The customer service was good.

Jo
Review №35

Nice place and very nice people. Was treated with respect and wouldnt mind going there again.

Ja
Review №36

I really enjoyed my experience at Atlas, Albert did a fantastic job at keeping me updated throughout the entire process. No complaints at all about the repairs done to my truck, she looks like it never happened! I would definitely give them my business again and highly recommend.

De
Review №37

Great service and people

Ka
Review №38

After getting my car back from being repaired, I had to take it back twice for additional repairs. Repairs that shouldve been done right the 1st time.My calls were never returned I had to continue calling.Its a shame. I really thought I chose the best collision repair shop. Never again. :(

Da
Review №39

500.00 bucks tow charge they work with SAPD .Match made in heaven! There are options watch your wallet

Ro
Review №40

Atlas took care of my truck from start to finish. JR sat down with me and helped me understand the whole process, showed me around and showed me the quality of the work they do; really made me feel comfortable with leaving my repairs to them. I am glad I did. The truck looks brand new, and it actually drives better than it ever has. They really took care of me and I will be going back if the need arises. Dont let the insurance companies bully you into using lesser shops!

Ro
Review №41

Took my car for body work after accident did an amazing job repairing car Albert kept me well informed with progress of work as well as any info received from insurance highly recommend this place to anyone needing repairs

Va
Review №42

Gilbert and his team have always taken care of me. I have been doing business with them for years.

Da
Review №43

ALBERT was Helpful, informative and provided friendly service. Look forward to communicating with him while my car is in their shop

Cl
Review №44

Good quality work. Exceeded my expectations.

Pr
Review №45

Friendly staff. They do an amazing job. Ive had may car taken care of a couple times here and its always done right and returned to me in the quickest time possible.

Sa
Review №46

Atlas Body Shop was wonderful! I had some body work done on my car (after backing into a pole) and they did an incredible job. Everyone was so friendly and they made the experience stress free. JR explained in detail about what needed to be done to fix my car and answered all of my questions. I really appreciate their help and I’m so happy with how my car turned out!

Ma
Review №47

After I got into an accident that totaled my car, the body shop staff were more than accommodating to my needs to help with communicate with my insurance company. They went out of their way to comfort me since it was my first (and only) accident. They didnt coerce any extra costs or charges out of me as Ive heard other body shops do that, and they explained the process of inspection and the like with ease, answering all my questions. I recommend.

Ri
Review №48

Great service and professional

Ce
Review №49

Had great customer service there. They quickly serviced me and my vehicle. They are definitely my go to for any vehicle and insurance issues. I felt that that they were on my side, not the insurances. J.R is the guy you want to speak to there!!

Ch
Review №50

Our daughter was in a car accident that resulted in significant damage to her brand new Mazda CX-5. After meeting JR, we decided to allow Atlas (where the auto had been towed) to tackle the repairs on the vehicle. Since my schedule is more flexible than my daughters, I offered to be the contact person during the repairs process. Due to the extensive damage, the repair took a number of weeks. But Atlas was great at keeping us posted every step of the way and always responsive when we reached out to them. They assured us that their goal was to bring the auto back to 100%. They worked seamlessly with our insurance carrier to promptly get required approvals as the work progressed. I have not seen the vehicle, but our daughter says it looks brand new and drives as before. Since so many of the cars safety features and other complex components were affected in the accident, JR emphasized that our daughter should immediately contact him if she thinks anything is not functioning as it should. He stated repeatedly that Atlas stands by their work and will address any issue that could arise post such significant damage. After a few months, I will amend this review in the event any other visits to Atlas are required. But for now, I can tell you that, with Atlas, your vehicle repairs are in the best hands!

Gm
Review №51

I highly recommend this place! The team was professional and very polite. They kept us updated during the whole process, from start to finish. A HUGE SHOUT to Albert, Chris and their team for doing a fantastic job!!😎

Ju
Review №52

They did an amazing job on my 2014 mustang.

Al
Review №53

Make sure to read my 2 prior posts about my horrible experience with this shop...*** IN RESPONSE TO ATLAS BODY SHOPS COMMENT ON PRIOR POST ***Hello, thank you for responding and verifying everything that I had already stated before. I would like you to look back at your statement, “Unfortunately this didn’t resolve the problem” (when dealing with my sensors) – because YOU couldn’t do the job CORRECTLY in the first place. I wouldn’t have had to get the job done MYSELF if you had fixed my car completely. You want to make it seem like I’m a naive 20-year-old female that doesn’t like taking the advice of others… making comments like “and AGAIN she opted out and try to take care of it on her own”, and “We offered… SHE declined and stated she would take it in HERSELF”. The only reason I didn’t let you guys touch my car after EVERYTHING was because you broke my TRUST, sucked me dry of my MONEY, and had the nerve to put the blame on ME, saying that the sounds coming from my car was because I hit a “bump” in the road… when the sounds were there as SOON as I drove off from the shop. You also had the nerve to lie and say that you did a “road test” before you gave me back my car which NEVER happened because you would have heard the groaning, humming, and rattling from my car if you actually took the time to CHECK your work. I brought my car back to the shop SEVERAL times because you didn’t do your job. You took advantage of me, and I hope NO ONE goes through what I went through. If anyone reads this, PLEASE just go to a dealership. Do not trust this small family-owned business, they just want your money and nothing else.

Mc
Review №54

I got into a wreck and my front bumper was beat to hell but when i went to pick up my car it was back to its former glory, really nice people and would 100% recommend

Sh
Review №55

JR at Atlas was assigned an appraisal for one of my clients damaged units. The assignment was done by mistake, but JR took his time to contact the insurance company and get the claim re-assigned to the correct body shop. He then followed up with me to make sure my clients unit was being taken care of by the insurance company. His understanding and practice of customer service should be taught to all public service company personnel. Thank you JR for your care and attention!

je
Review №56

Went all around looking for estimates and found these guys were the best deal. what I didnt know was how good the service would be. Great service.. Great time with the work needed. Great place

Jo
Review №57

Ive better service 2yrs ago. No communication on what service will be on your vehicle or when it will be ready. Then we I needed to take my vehicle to have it repaired the next day the gentleman who helped doesnt return your call back or when they tell you to take the vehicle in 4hrs later I get a call that they are not able to look at it or repair it. Disappointed. I do not recommended.

DO
Review №58

Fast and friendly establishments!

Ku
Review №59

Used this place twice first was a pleasure second time around a disaster i am disabled did complain right away but they put me off i ended not consistently following up my car sat still for months after i finally got someone to get it started they claimed they could not help me even though they tell they guarantee their work for lifetime if your still the owner very disappointing beware.After my post Mr. Leal contacted me I explained my situation and he promised to work with me to resolve the issues which he did I am very happy with the outcome and the great customer service I was given. I really appreciate the fact that he proved that his company does care about its customers

Ri
Review №60

Repairs done on my 2016 Audi are fabulous. I cant believe there was ever any damage .Gilbert Leal was wonderful help throughout the whole process. His communication was always very reassuring. Easy to see why Atlas Body Shop has such an outstanding reputation. I will definitely recommend you to friends and family. Thanks for making my car beautiful again.

A
Review №61

My truck was hit and Atlas was a preferred location through the insurance company that was covering the cost of repairs. From the moment I walked in, I was made to feel that the work would be timely and of great quality. After picking my truck up a few days later, I can honestly say that my expectations were greatly exceeded! Atlas took extreme care in repairing my vehicle. It looks amazing! They take tremendous pride in their work. They made me feel like they cared about my truck as much as I do.I had the pleasure of dealing with Lily, Christopher, JR, and Gilbert throughout the process. These people can write the book on customer service!If I need repairs in the future, I’ll be choosing Atlas Body Shop! I highly recommend them!

Te
Review №62

Thank you so much Mr. Albert Farias did a great job on our truck. Mr. Farias always kept me updated on my vehicle. Great place to get repairs done...

le
Review №63

I wanted to start off by Thanking Gilbert and the other staff at Atlas. They kept me updated on my cars process as they went along with it and finished repairs by the expected due date. Once I picked my car up, impressed isnt even the word, she(the car) looked brand new, they even did things that they didnt have to do. They deserve 10stars.!!!Thanks guys

ar
Review №64

I would like to thank Atlas Body Shop for the excellent 5 Star Service I received. My car was towed there after a car accident. I received excellent customer service from the minute I arrived at the shop to the day that I picked my car up! JR was my advisor- Awesome personality, very respectful, excellent knowledge of job & excellent customer service.I was kept updated with what was going on during the process.Everyone that I came in contact with was very courteous! The two ladies at the front desk are wonderful and I must take time to say Thank You.Many Thanks to Atlas for an excellent experience!God Bless youSincerely,Arneca Richardson Green

Ma
Review №65

This body shop is totally awesome. My truck was deemed totaled and I had rental tires on it: they helped me out and changed the tires for me. I will go back to them if anything else happens. Thank you.

Al
Review №66

Very happy with this place. Fixed my bumper under an insurance claim. There was a bit of a communication error on what needed to be fixed but when I pointed it out they immediately apologized and fixed the issue immediately. Very happy with the timeliness, good work, honesty and integrity shown by this company. It was a great first experience and due to the good work and integrity shown, I will be back for any future needs.

Je
Review №67

My vehicle suffered a hit and run and had extensive damage. I was incredibly happy with the work that Atlas did on my car. I would highly recommend them to anyone who is seeking a great body shop that really cares about their work and their customers.

Ba
Review №68

I recommend Atlas Body shop to anyone thats been in a car accident. Gilbert and Shannons help with my car and car rental were exceptional. I didnt have wait until the next day for a car rental. Gilbert took care of the details with the other insurance company. They were very helpful, kind, and compassionate. I appreciate that in a company.

Al
Review №69

2/2 - This entire time he had told me that he would DIRECTLY give me my money back because he was ORIGINALLY paid to fix the sensors on my car. (That was the light from the transmission I was talking about earlier that should’ve gone away within 25 miles that NEVER did). So, I’m asking him why my insurance company is going to pay me back for something they ALREADY paid for and he tells me that they never got paid for it. I bring up that I had to pay over $1,105.00 out of my pocket because he told me the problem was the right hub bearing and he had the nerve to tell me that he NEVER told me it was the right hub bearing that was the problem. First off, I’m a 20 year old (female) college student. I have no idea how cars work in the first place. How in the world am I supposed to know what a right hub bearing is if I wasn’t informed it was the problem from the beginning? We got into a little argument and I told him I wasn’t going to argue with him any longer, shook his hand, and told him to have a good day. I still haven’t received anything from my insurance company in forms of reimbursement. It’s going to be 3 weeks starting tomorrow. If anyone read my review, PLEASE don’t trust these people! They will steal your money and won’t fix your vehicle! They took advantage of me. I’m a female, I’m only 20 years old, and I made the mistake of trusting them! Don’t make my mistake! Please take my advice and go to the dealership instead.

Sh
Review №70

Great body shop with great work! Super friendly with great customer service! They fixed what needed and even took care of a small dent I had from a while back. Totally recommend Atlas!

Ju
Review №71

A great group of people who do quality work. While we were driving through San Antonio on a trip out to west Texas, a guy ran a light and crashed into my not even a year old Mazda3, leaving it un-drivable and stuck four hours away from my home. Since I am not from San Antonio, I had no idea where to get it fixed but both the policeman and the tow truck driver recommended Atlas as the best place in town. I was completely satisfied with the staff at Atlas and their work.On the day of the accident, Atlas actually kept their office open for an extra hour and a half so we could go to the rental car company before they closed and could continue on our vacation. Then they helped to coordinate with the insurance company and sent daily updates through text messages so we didnt have to worry on our trip. Additionally, they worked hard to finish the car before a weekend so it was easier for me to go back to San Antonio to pick it up. They even test drove it on the highways for me beforehand to make sure there wouldnt be any hidden problems on my trip home.The repair work was also excellent. The crash destroyed one of the headlights and several panels and damaged some equipment under the hood but now I cant even tell that it was damaged. The alignment and electronics seem to work perfectly.Would highly recommended to anyone in the San Antonio area!

St
Review №72

Atlas did such a great job with my car. It was very fast service, they did everything they could do to help me the best they could, and were so friendly. I would recommend using them to anyone in the San Antonio area!!

D
Review №73

These guys are AWESOMENESS!! Quick and efficient,always courteous and friendly . Can’t say enough good things about this place! Mr Christopher Leal was my contact at the shop. Great guy! Can I give them SIX stars?! 😀

DA
Review №74

The entire staff at Atlas Body Shop was very friendly, helpful and professional. They did an excellent job repairing some scratches and dents on my car. I am especially impressed with the color match of the metallic paint. A special thank you to J.R. for his assistance.R. Cain

La
Review №75

As frustrating it is dealing with all questions being asked after an accident Atlas Body Shop showed great empathy and were very professional. JR thank you for your upfront honesty, great customer service, and your help.

De
Review №76

Got into a third accident in my car and like every time before went to atlas for repairs. Without a doubt my first choice. They took care of me from start to finish. Also got my car back to me in a timely manner. Not to mention they’re show of care and grace when dealing with me and my impatience. Ha. They’ll always be my first choice for auto repairs. Always!!

Ma
Review №77

Emanuel S. Im an Active Duty military member who was a recent customer of Atlas Body Shop. I was charge and administrator fee and billed for 351 dollars for storage and fee. I told them I didnt have much money and took my last bit of money and shook my hand

Ti
Review №78

My tow truck driver recommended Atlas Body. Once I arrived the staff made me comfortable. It did take a lot longer to get my car repaired than they originally quoted but The job was done right and I got my car back in great condition.

Ro
Review №79

I spoke to JR and he is the most kind person. Very helpful

fr
Review №80

I had a great experience with Atlas. Gilbert and Chris handled the body work for our insurance claim with expertise, great craftsmanship and customer experience. Best part is they convinced the insurance company to use original parts for our 2015 vehicle, that is RARE!! Thanks Chris/Gilbert!!!

je
Review №81

I was stranded in Texas for a week and everyone did their best to get me home quickly. Alice, the receptionist, helped me way beyond her job requirements. In addition to extraordinary customer service, the work they did on my car was above par. Couldnt tell it ever had work done! In and out faster than estimated, completed to perfection 3 days sooner than estimated. I would recommend this body shop to everyone!!

Je
Review №82

I appreciated good professionalism from start to finish. From the time I brought my vehicle in for the estimate and even though negotiations between the insurance company the car rental company to the end of the repair it was outstanding

sa
Review №83

Take your car to Atlas. All staff are professional and create a warm, welcoming environment. Never have I felt so comfortable around mechanics, certified mechanics by the way. This is an absolutely trustworthy team. Thank you, JR!

Fe
Review №84

Albert Farias was great at keeping me informed throughout the process, very cordial and professional. Atlas has excellent service, the front office staff is top notch. My car looks as good as new!

Mo
Review №85

I highly recommend Atlas body shop! JR is professional, courteous, attentive, and efficient! The staff is very polite and the mechanics are awesome! I can trust the work and guarantee!

ma
Review №86

This body shop is great and JR Leal did an amazing job going above and beyond to service my vehicle. 👏

Mi
Review №87

Came into the shop for a simple headlight fixture. It was very clean the people who manged the shop are were nice and understood my concerns for my vehicle. I would recommend them to anyone who needs their vehicle repaired.

Ma
Review №88

Recently just got work done here and I would recommend it to anyone. JR was very professional and helpful. He listened to my situation and took care of me.

Ju
Review №89

Great service, the receptionist really took the time to really explain to us what we needed to know to repair our vehicle.

Cr
Review №90

Very nice manager.. he went out of his way for me and my car. Had a misunderstanding with the sapd and he did whatever he could to help me in this situation. But I really did appreciate all the effort he put in on helping me..

S
Review №91

Atlas Body Shop did an exceptional job repairing my vehicle. I enjoyed working with Gilbert. He was courteous and professional. I would recommend Atlas to others.

Ru
Review №92

Was told car was ready for 2 days never called, went to pick up car and was dirty, has scratches in it and clear was messed up. Told them that I will need a rental car because of having a family and havent heard from them at all, even left a message and no call back in over a month and a half.

Mi
Review №93

Unbelievably slow front office. They honestly seem clueless and do not communicate with the estimators who supposedly are handling your repair. No one keeps you updated either, had to call to get information about my repair. Waited a full hour to even drop it off, left and shouldn’t have come back but their apology made me think they got their act together. After dropping it off the following day and getting it repaired, I showed up when they said it would be ready and again had to wait almost an hour just to pick it up. I honestly wouldn’t come back.

Mi
Review №94

Just got my vehicle back and it looks great. I definitely recommend this place.

Ri
Review №95

Great shop. They will put in the work even when your insurance company wont. Veronica is the best example of Customer service I have ever seen.

Cr
Review №96

They are very good at what they do and are very friendly. If there is an issue they will do everything in their power to help. Highley recommend just on their customer service alone. They finished working on my car super quick and albert was so great helping me and getting me through the process. Thank you for everything albert and atlas. My car looks just the way i drove it off the dealership lot.

sh
Review №97

I had to give one star cause they dont have a negative star option.They had my truck for 4-1/2 months I finally said give me the parts I will finish it myself. the dash looks like Christmas with all the service lights on the truck is only 4 years old and I think it drove better with the bumper stuck in the tire. Jr has more excuses why its not finished than Washington has A holes. If you take it in to Atlas be prepared to take it some where else after you leave to get the screw ups fixed . State Farm dropped Atlas from there preferred body shop a few years ago for a reason.

br
Review №98

Got into a minor accident (front end damage). Atlas happens to be a direct repair facility for Nationwide so I took the car there for repairs. Gilbert called me on a Monday and said he had received the work order from Nationwide and had a tech standing by. Dropped off my vehicle that day and had it back by Friday. Quality of the repairs was excellent as was the customer service. I highly recommend Atlas Body Shop.

El
Review №99

GOOD AS NEW! I am extremely pleased with the service that I received from Atlas Body Shop. I understood that with the extent of damage caused by all of the hail that my car wouldnt be ready overnight. I was able to keep in communication throughout the process and I couldnt be happier when I picked up my car. I would definitely recommend them to everyone and anyone.

La
Review №100

Fast and caring. Will definitely use them again if needed.

Information
97 Photos
100 Comments
4.2 Rating
  • Address:922 E Carson, San Antonio, TX 78208, United States
  • Site:http://atlasbodyshop.com/
  • Phone:+1 210-224-4507
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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