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Rick Warner Body Shop
28 W 700 S, Salt Lake City, UT 84101, United States
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Rick Warner Body Shop
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Ro
Review №1

Excellent friendly service. When they determined the cost would be lower than the estimate, they called me to tell me and lowered the price. Also they finished a whole week early than the estimate.Car looks great!

Da
Review №2

The receptionist was very nice give me a bottle of water and let me use the bathroom. I wasnt even a customer. I was simply there to pick up one of my customers vehicles. very nice lady, great face for their company.

Ch
Review №3

They were very nice, and seem to be fair and honest in their prices. My dad highly recommended them which is why I took my car here in the first place and they did quality work for my dad and I believe I had a car that got fixed by them over 12 years ago or so and they did a great job then too.

MJ
Review №4

Kortney, Greg, Louie and Stan are FIRST CLASS. I wouldnt think about using another body shop for my Auto Repair, Rick Warners team gets it done efficient on time and on budget. They have had the opportunity to work on 4 of my vehicles. As a person experienced with cabinet finishes I can see if a finish is done cheaply or with QUALITY products, their product lasts and is Superior. Thanks guys for another AWESOME job.

ca
Review №5

Got hit by a chunk of ice from a Semi. Tore my bumper to shreds. Was recommeded to take my car to Rick Warner and they did a fantastic job! They had my car for a little over a week, kept my updated regularly on the progress of my car, and had it back to me looking shiny and new! The staff is friendly and they really want you to be happy with the work they do. I will take my car back if the need arises.

Ki
Review №6

Great management! Outstanding service!

Ja
Review №7

Greg was amazing to work with and everyone there was very kind and cared about my vehicle as much as I did and did some wonderful work to my vehicle definitely suggesting Rick Warner Body Shop to anyone who needs body repairs done.

em
Review №8

They were very courteous and professional. The work done was high quality and quick.

Br
Review №9

They saw somewhere in the news what happened to our car and instantly jumped in to offer help we needed. The damage to our car couldn’t be completely finished for what they did but we will be coming back to finish fixing the damage to our car because of how generous they were to us. They also have great employees who are kind and listen.

Ni
Review №10

I had bumper damage and Rick Warner Body shop fixed the thing so Damm fast I didn’t even have time to enjoy my rental car ;). Not only were they super fast, they cleaned the entire car including the inside!? Great service!!!

Du
Review №11

I have to be honest; Rick Warner Body Shop did a very good job on my car. I was very cranky when I dropped it off. Not at them, but because my car had been trashed. That, and I have a general mistrust of mechanics, just or not. That being said, they delivered what they did a day before promised (although, Im not sure why it took almost a month--I know some of it was waiting for the parts to come), and it looks better than before, to be honest. I love that they washed, vacuumed and detailed it as well. Also, they were very patient with me picking it up right before close on a Friday night. All, told I have no complaints past--I wish they opened a bit earlier at least one day a week or were open on Saturdays, itd be nice to have a more comprehensive idea of what was being done (a moderate breakdown--did the work on the A/C NEED to be done? Dont get me wrong, I LOVE having my A/C back) vs. just getting a very basic idea and a price, and also reasonable updates would have been nice. They provided one unprovoked update. Everything else was done at my prompting. But whatever... in the end, I am satisfied. Im tempted to give 4 stars, but Ill leave it at 5. I completely recommend them.

Jo
Review №12

They charged $7000 for repairs and when I picked the car up the interior was had dust everywhere after sanding it the seats, doors, dash and windows were covered in dust. It took me 3 hours to clean it not what expected after paying that much to have my car repaired

Cu
Review №13

I never write reviews, but I am so pleased with the way I was taken care of by Louie at Rick Warner that I have to say something. While my car was being repaired, I contacted Louie several times to mention little things that I wanted to change about my vehicle and discuss how we might work them into the job. Each time, he was patient and listened and said Well see what we can do. (which from most people means No).My vehicle repair was completed yesterday. When I told him it was a day that was difficult for me to pick it up, he offered to deliver it for me. I was pleased that hed figured out a way to include the things Id asked for at no extra charge. In fact, the completed price was $375 less than the original estimate! Was I pleased? Yes...then he told me the extras that I didnt ask for. They polished the headlights (I love to have clear lenses) and removed some stains from the carpet and the headliner that had been there since I bought the car. I would recommend this shop to anyone. And I will!

Ja
Review №14

The only thing better than the service was the staff!

Da
Review №15

Rick Warner Body Shop has some of the best customer service that I have ever worked with! They are very understanding and are very welcoming. The only issues that I had was how long it took them to fix my truck (mostly due to waiting on parts) as well as their painter not doing a very great job while painting my door. From a distance it looks great but get up close and I can see little paint bubbles that werent noticed and eventually popped leaving small dots of paint in a couple places. Although they are tiny they are very annoying to look at when trying to detail and clean. Other than that they did a great job on the fix and my vehicle is almost as good as new!

Ri
Review №16

Thanks Rick Warner Auto Body for fixing the issue with my car today, and I appreciate the service at random. I will definitely recommend Rick Warner Auto Body should anyone happen to query. Thanks again!

Ro
Review №17

My experience was great here. They keep you informed by texting updates almost every day. Mostly, Im really happy with the work. I took care to crawl under my truck and snoop around the places you cant see - every thing was done right. Im a bit picky on these type of things and Im happy with the repair!

Ji
Review №18

The car is beautiful!The car is beautiful and they did a fantastic job. However, I had to call repeatedly to find out the status of the job and felt like I was bugging them constantly. Why we didnt receive texts and photos Im not sure. They were very nice, kind and service oriented through the entire procedure once I was able to get the information I needed. While I understand an estimate is just that, the final cost was nearly double of what was in the estimate. The insurance was covering it and my cost was the same regardless but it reminds me of health care and why insurance costs are so high. All in all they did a great job and I would recommend them in a heartbeat.

Ma
Review №19

Customer service needs some help. Estimate wasnt that thorough.

Xa
Review №20

I had went in for scratches on the left door, Somehow the trunk weather strip got cut, little specs on the paint but that’s an easy polish fix, but I drive off and now my SPEAKER 🔊 is blown out on the driver side. Wasn’t like that before

Da
Review №21

They were friendly and kept me informed of every needed change to the quote on repairs. They worked closely with my insurance agent and made sure that my car rental agency was updated on the additional days needed. Great service and easy to work with. Highly recommend them!

Ro
Review №22

They fixed the front of my car in less than 2 hours. This is by far the best and most affordable body shop I’ve ever been to.

Sa
Review №23

I’ve had two of my cars fixed through Rick Warner and I have been so impressed both times. They do an incredible job, and their customer service is incredible. I highly recommend this place if you’re needing to have your car worked on. Thanks Rick Warner!

Ke
Review №24

I can hardly say enough in praise of these guys. They were incredibly patient and helpful, very professional but also very friendly; not to mention the fantastic work they did on my car. It was quickly done but also well done, even to my much less than expert eye. They helped to considerably reduce the stress of an extremely stressful situation.

Ga
Review №25

Great staff and quick service. Had an incident happen where they replaced the wrong wheel after my accident, I noticed it and told them and they immediately apologized and wanted to fix the issue. Said I could keep the other wheel and that they would replace the other one for me on the house. True to their word, they did. Highly recommend to anyone needing some body work done on their car.

La
Review №26

I had an accident on the freeway and chose to take my car here for repairs. They had my car back good as new within 3 days. They send you text message updates with the progress of your car, and they even guarantee their work 100%. These guys are awesome. I would highly recommend taking your car here!

Jo
Review №27

I have had my 07 Mazda speed 6 worked on by a few Body Shops in Salt Rick Warner was by far the fastest and the best. They take pictures you can see online, the work looks great and they guarantee the work no matter how long it has been. My car was returned clean and looking great. Very happy customer.

Me
Review №28

Ive never written a review before because, well, who has time?! But as I sit in the waiting room at the auto repair shop, for the third time since I got my car back from Rick Warner, I find I have a minute to hopefully persuade a few customers to avoid this shop!First, they damaged my car in their parking lot, fought with my insurance company about who should pay for that damage, and, when my insurance company refused to repair it because they had photos proving it wasnt damaged in that way before it entered Rick Warners lot, they tried to get me to pay cash for them to repair it.Second, they didnt even begin work on my car until a week after they said the car would be fixed. It took seven weeks to repair my car. I was told it would take two. I actually had to threaten to have the police remove my car from their lot before they began work. I hate confrontation and it made me feel awful.Last, the car looked good, but they missed a ton of internal damage! Tire pressure sensors were not replaced, they didnt refill fluids lost in the crash, all clips to hold on the engine cover were missing, and now that summer is here, they failed to charge the freon to boot.My car still had dealer plates on it before the wreck. Everything was in perfect condition. Boo on Rick Warner! (The body shop, not the man. Hes probably cool.)

Ma
Review №29

I knocked the side mirror off my car and needed to get it replaced. Louie and his team at Rick Warner Body Shop were able to get a replacement and install it in just a few hours, and the cost was extremely reasonable. I would recommend them for body work of any kind. They are very professional and service-oriented.

Bi
Review №30

Got my car back and it looked brand new. Kept me informed by e-mail pics everyday.Greg was great to deal with. And a lifetime warranty on their work, I would recommend Rick Warner to everyone.

Ja
Review №31

Really good place to get your car worked on. I generally try to avoid downtown, but they make the trip worth it.

Za
Review №32

Great staff, great service, timely completion. When it came to billing, I didnt feel like I was being hosed--other body shops could take notes here. I definitely recommend this place!

Ra
Review №33

Fast quality repairs. Worked seamlessly with my insurance company.

Ni
Review №34

Rick Warner Body Shop was a very positive experience. All the people that worked there were really friendly and helpful. They did a good job with the repairs too. I would recommend this body shop to a friend.

Em
Review №35

These guys are awesome. My car looks better than brand new; I loved the email and text daily with a photo of the work progress. A definite recommend!

Kr
Review №36

Great experience getting my car fixed. They took it in same day and worked with my insurance company on the quote. Took less than a week. Thank you Greg and Gordon!

Ma
Review №37

I absolutely would recommend Rick Warner to anybody and everybody. They always do a fantastic job in a short span of time, and if you need reassurance Ive gotten my car fixed there 3 different times.

Cu
Review №38

The repair shop did a great job of keeping us aware of the situation and providing us pictures of our vehicle. Unfortunately, our car was totaled, but we were able to get our belongings without a problem as well.I would work with them again.

Bi
Review №39

Rick Warner body shop did a fantastic job helping me after my car accident

Da
Review №40

I park in front of it every day for work.... Because its free+ 1 star for watching out for my car while I am work, you guys are awesome!

Mi
Review №41

You are all very good looking people... Im sure your mothers are all very proud of each of you for being so nice... If I was your grandma, I would make sure you all got extra cookies when you came over.

Su
Review №42

I dreaded getting my accident repaired but working with Rick Warner was a breeze. From the estimate to the finished job, they were pleasant and efficient and my car looks fantastic. I was especially impressed with how well they worked with my insurance company, sparing me the hassle of phone calls to them. It was a great experience. Thanks Rick Warner.

Je
Review №43

I recently took a vehicle in for auto body work after a collision. Rick Warner was on the preferred list of the insurer and it seemed like a hassle free way to go. Lesson learned, cash is king. The repair drug on forever and then after three weeks or so, was released in an unsafe condition. They tried to complete the job without replacing a rotor where the vehicle was struck which resulted in a terrible speed wobble when you applied the brakes. There was a difficulty in getting in touch with and receiving reliable information about the timeline and quality of the repair. They did fix the speed wobble by replacing the rotor after I returned the car. They made the mistake of telling me they had the part on hand, which led me to believe they were trying do the repair as cheaply as possible. This seems to be in the best interest of their business or the insurance company but not the safety of my family. The car looked nice but they were paid to return it to its original condition which was in safe working order.

Sa
Review №44

I hurt my car for the first time ever and called my insurance company and they said to get a couple of quotes of which I did. I decided to go with Rick Warner. They have excellent customer service with updated photos as to the progress of your repair. They also washed and cleaned my car so it was good to go when I picked it up. My only disappointment was I didnt realize they were only going to do 1/2 of my front bumper. If I would have know I would have paid for the difference to have the whole bumper done. In seeing the photos in the die process I didnt notice that it was only part of the bumper.

Ma
Review №45

Great body shop! Very professional and the work is amazing! I would recommend them to anyone who needs body repairs to their vehicle.

Ch
Review №46

The staff team was very courteous and helpful. The work was done well within the time frame estimated and I appreciated the email photos and updates as the repairs were completed.

Ta
Review №47

They did an awesome job and were super nice. My car looks brand new again! They keep you updated during the process of your repair which is super cool!

Ra
Review №48

Great people. My uncle worked here for 30+ years and they have worked on 4 of my cars. Great service.

Ca
Review №49

I ripped my rear bumper clean off while on an excursion in the mountains. I didnt really have money to get it fixed, but Rick Warner was able to get it reattached and only charged me $70. Great service, in and out. I do recommend anyone to go there.

Ph
Review №50

Great staff, great job on the repairs!

Da
Review №51

Great customer service, daily electronic updates with pictures of each stage of the repair, and they worked with our insurance company flawlessly. The automobile was finished a day after the estimated time. I only wish they were open on weekends!

De
Review №52

From start to finish, I was accommodated for my personal preferences (needed to drop car days early) and was fully informed throughout the process. Unfortunately, this is my second trip for damage repair to my car in two years, but have received great service and excellent repairs ~ so youd never know it.

Mo
Review №53

I have had them fix the same car twice... Separate accidents. Each experience has exceeded my expectations. They do great work, I highly recommend them.

Ma
Review №54

Extremely Professional, transparent and on-time. My car looks better than New. Rick Warner Body Shop gets my 100% recommendation.

Je
Review №55

I would recommend Rick Warner Body Shop to anyone who needs body work done on their vehicle! They were friendly, efficient, and went out of their way to make sure I was pleased with the results - and I was!

Am
Review №56

They dont tell you everything so when you go make sure what exactly you want from my experience I went to re paint my bumper they finished it fast I will give them credit for that but when I picked the car the bumper partially finished and when I asked they told me your bumper is three sections well how for the hell I will know that . I really disappointed in that and also they brake the bumper brackets and was less all the way around but they told me that its like that from the factory witches sounds like a joke to me

Ad
Review №57

Rick warners body shop doesnt even deserve 1 star, they lied about doing an alignment which tbey cant show me a spec frame printout for it and now my brskes squill and when i got it back my whole engine was covered which im not exaggerating but it had the shop dust covering my new engine which i only bought the car 1 month prior to getting rear ended and now i start my car only having it back 12 hrs and theres another squilling noise from around the back end where they suppose to have fixed, i personally dont nor wont reccomend them to anybody but thats my opinion,hopefully whoever goes there doesnt end up like me snd has a better outcome with there experience.

L.
Review №58

I accidently hit a car in a parking lot, I didnt want it to go on my insurance so I made a call to Greg at Rick Warner Body Shop. I trust Greg enough to just send the owner of the car to Greg and get it repaired. He did an amazing job for the owner and he couldnt be more please. In fact, after the repair the owner of the car texted me and thanked me for everything!

La
Review №59

Everything Was well as I ask. Great job. Love it.

To
Review №60

We have been customers of Rick Warner Body Shop for over 20 years and have alwayshad an excellent experience with their repair service and professional attitude.

da
Review №61

Very good job of communicating the progress of the repairs and seem to be very professional I would recommend them highly

Ja
Review №62

Got my bumper replaced did a fantastic job done earlier than expected.........

Tr
Review №63

Very fast and reliable estimate after an accident I had in my car.

ji
Review №64

Good shop.

Ba
Review №65

I gave my car on Monday and was to receive it back the next Monday. Got call on Wednesday that it was ready :)Very happy with the work.

Ra
Review №66

Excellent paint and body work on my Porsche Boxster. Thanks.

Ky
Review №67

Excellent repair work done for my older car. They people were friendly as well!

Ke
Review №68

Friendly

Bl
Review №69

24 hour turn around for a broken window with no appointment, walk in.Tell them Blaine Bassett sent you.

Ro
Review №70

Very kind and helpful. The project did end up taking over twice as long as anticpated, however, it was clear this was not entirely Rick Warners fault.

Dr
Review №71

They recently did a major rebuild for me and it looks fantastic! Thank you.

Ma
Review №72

Like the fact that they update you daily on the progress

So
Review №73

Very good place, they solved the problem for me are a door in a fast way and a wonderful price! In addition to any doubt or failure, they have no problem checking again. I will always return to this place.Very good place, they solved the problem for me are a door in a fast way and a wonderful price! In addition to any doubt or failure, they have no problem checking again. I will always return to this place

Information
23 Photos
73 Comments
4.7 Rating
  • Address:28 W 700 S, Salt Lake City, UT 84101, United States
  • Site:http://rickwarnerbodyshop.com/
  • Phone:+1 801-363-4400
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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