Nice store...great variety and choices of items for the area. Very nice big lot. Nice they offer a plan to purchase furniture. Trish is great super kind & helpful with all your furniture purchase. They also have a delivery vendor that will deliver your furniture at a reasonable price. The service is excellent & professional & price reasonable.
When Big Lots as a brand first opened I shopped there quite a lot, but as time has gone by I really dont see the need any more. The quality matches the prices which is definitely part of my decision making.
Lots of stuff* from cool, to unique,everyday items. Tons of variety * Good prices. Very clean organized store
I had great service today with the sales person and the young man that loaded my purchase on the truck!
Great shopping experience! Found some really great bargains. Found a 15 ft. Umbrella for my deck.
Prices and employees were extremely pleasant. The customers on the other hand are so rude I almost had to drag and old bag out the door and Im not talking about stealing anything.... old bat almost had it coming
This is an average big lots location. It could probably use a remodel honestly like some of the rest. I was disappointed to see that they were out of all outdoor lighted lawn Christmas decorations. They had a really good selection to choose from for holiday gift baskets and candles as well as indoor Christmas decorations. Big lots has stepped up their game in the last 3 years.
Good place to shop often for new finds.
Good place to shop for things you cant find anywhere else good price items and employees are helpful and polite.
Fun place to shop. Never know what you will find.
They are really pushing their furniture. Its front and center. The rest of their merchandise was half-stocked and messy.
Aisles are too narrow for shopping carts. Store is too tight to put 2 buggies in one aisle. Employee was slow in checking out. They need more motivated employees!!!!!!
It has a lil bit of everything!
We need3d bottled water, we got it at Big Lots
Its Big lots what else👍
Nice place to shop 🙂
Hubby and I were looking for a new comforter set. Well while they did have some they didnt have the one that I wanted and it wasnt available for ordering offline either. However, we find plenty of other deals like can goods, snacks and a utility light for my husbands car.
Store was clean, got good customer service. Very professional.
Great place to shop. The staff is great. The store is clean and orderly.
Not very well stocked and store is dusty and dirty
They have completely re modeled the store they carry more products and the employees are very nice and helpful and pleasant as well.
Big lots use to be cheap...now its more expensive than Walmart.. it would be a much easier shopping experience if everything had price tags..
I really like Big Lots, the company along with the stores. This one in perticular seems to never get stock on a regular basis though and the isles are cramped it feels like. In the defense of the staff (whom are all really helpful and nice) they dont really have control over that issue. The store is cleaner then average though. A pleasant shopping experience for me here, but dont expect a Ritz Carlton experience here.
Quick turnaround polite and safe visit.
Its okay! A typical Big lots store! On cleanliness, I rate it as a C. Helpful employees, again a C, not really much to say about it other than Ive shopped here numerous times prior! I hope this helps someone!
Perfect patio pillows!
They have new things with affordabke price. Employee help me to find a product that was hard for me to find.
They dont sell luggage. Big disappointment!!!!
I was greeted by some of the nicest people I have ever meet in a retail non-commissionedstore, you would have thought they worked on commission! Very friendly,,helpful and patience, not the fake kind either
The staff was very friendly. The selection was limited. If youre looking for furniture then this is the Big Lots for you.
We have been searching for a certain couch for about 2 weeks at the surrounding Big lots and definitely had some of the worse customer services. We called this big lots in Salisbury and finally they had it in. They were able to hold it for us until we got there. We had amazing service from Darreon (sorry if I spelled it wrong) in the furniture department. Very pleasant and willing to help. We ended up leaving out with not only the couch but also the ottoman and table set. Thank you again Darreon for everything!!!
They have great merchandise though always only one check-out. Ridiculous & frustrating.
Staff was friendly.Furniture prices seemed a little high.There was no pricing on some items.
Wanted to purchase a recliner. Had checked at the Concord store but they didnt have one in stock. Came to the Salisbury store and an associate by the name of Darion was so very helpful.. He came up to me,offered to help. I told him the specific chair I was looking for which was not on the floor. He found one in the back, held it for me until I could go home and get the truck. We shortly returned and he promptly help us load it on the truck. Wonderful experience thanks to Darion. And thanks for the military discount.
Clean, good staff. Limited selection.
Slightly higher than similar stores, but occasionally find unusual items
We spent over $700 last week between a pool and Gazebo both of which we put up. Pool ($399) had a hole in it which was tiny and we could not see it until the pool was filled. Now I know that is not Big Lots fault completely but for something so large it baffled me that their only resolution I drain 6,000 gallons of water and bring it back for replacement. Then we put the Gazebo up it was Broyhill ($400) and it snapped right in the middle support beam we had 4 people at each post instructions only say 3 people needed. Either way we fixed it ourselves because there was no way I was taking either large item back since we had done so much work I went and bought my own metal brackets and reinforced them and went to a local pool supply store to patch the pool. No big deal but I had to spend more money time, and effort and lose 6k gallons of water in the process to make these items work disappointed in the return policy on bigger items that are not easily transported we also would of had to rent a truck again just to bring back and exchange. I will not be spending anymore money on big items at Big Lots which sucks because we just bought a house and are furnishing it.
Good place to get stuff fast on long lines
I called the store in August 2018 and asked about the sales they were having. The lady went to check the prices for summer clearances and informed me of 50% off items on patio chairs and accessories with prices she took the time to stop and look at. I am impressed with her detail and courteous responses. I am giving them 5 stars.
Not the store they used to be. When they first came into existence, I was able to find almost anything. Now theyre selling mostly furniture.
When i think of big lots, i think of affordable. oh no.
4.5. Very nice neat store. Always friendly staff. Good quality name brands. Prices are very good. Salisbury nc
Staff was incredibly nice and the new set up with the furniture up front is great. Should really boost furniture sales. No longer lost in the back.
Big Lots is expensive it seems like its one of those stores that usually never ever has what I need
I had been looking for a mattress and box spring set for a couple of weeks. At other places what they had that were reasonably priced were junk and off brand products. I went to Big Lots and I bought a very well known brand name mattress and box spring set and it was only $15 more then the junk that everyone else had. Big Lots was having a Labor Day sale and I got one hell of a deal. Im supposed to pick it up today because I thought that their delivery price was high, $65. I havent slept on it yet but it was so comfortable in the store, cant wait to try it for the whole night. Big Lots is definitely worth checking out.
Its been years since Ive been inside a Big Lots store and I CANNOT believe I forgot just how much I love this store!!
Poor customer service at this store!!!!
Nice little store. They have a large selection. Convenient and Quick place to find good stuff.
Not very impressed. Low stock, cramped aisles.
Great service, good prices on a lot of items. We also got outdoor furniture for which the price was about the same as overstockand others but the ď service made it worth getting at this store. Well be back for sure!
Always friendly people
Nice choice of items. Things are changing regularly so you have a good selection. Very reasonable prices.
Makayla was extremely helpful, knowledgeable, and sweetest employee I’ve ever encountered so far at big lots here in Salisbury. She helped me pick out furniture for my new apartment, and was also extremely friendly as well! She definitely deserves acknowledgement from her managers and team !
Picked up snacks for a job. Place is clean and staff was nice.
Staff was nice and helpful
Floor staff not very friendly. Cashiers are friendly and very helpful.
Love going here. Find great deals on amazing quality furniture, especially clearanced ones. Excellent customer service to help you any way they can to get you a great deal. Definitely recommend this location.
Big Lots has had a modern face lift. This store has been updated but they got rid of a lot of items, such as lawn and garden! I think they were trying to go for a hobby lobby feel and I really hope thats not the case. Bring back lawn and garden!!!
Great store and good prices. The managers and employees have done a fantastic job of cleaning and organizing this store.
Good selections, from furniture, food, to clothes, to equipment
They got good deals on some stuff
I had a pretty good shopping experience the only downfall was I went to get some chicken salad and they were out but the prices were comparable to other stores and Associates were very professional and nice
Apparently everyone loves Big Lots too! Went for batteries and, as usual, came out with loads more!
Good products, decent selection, great prices
You going to get more for your money because the lots are bigger but the prices are small. Keep shopping at this store every time I can get a pair of blue jeans for $9. A nice shirt to wear out for $10. Ill be shopping there for a while
You get what you pay for. I when to Lowes and got better quality outdoor seat cushions for about the same price
After the remodel the place is amazing and well organized but the prices reflect on the new remodel definitely.
Very helpful staff went a ya did beyond
The new lay out of the store is a huge improvement..employees were helpful and friendly..good prices and wide variety of merchandise.
Nice and Clean. Helpful staff.Big Lots has stepped up A Lot
I like this location in Salisbury North Carolina. This will not be a very large store oh, but you will find most of the same things in the larger stores. Being a small store, however, things tend to be a little cluttered, and are hard to get around with a shopping cart or wheelchair.
I havent been back to Big Lots in a year or two. I have walking issues and have to use a walker for about all stores if they dont have electric carts for us. Then I have troubles with my back. I know you can save money on things that things you can buy. Some times name brand items. One day I may go back.
We redid our Christmas tree got all our stuff in there quick easy and I had a lot to choose from.
They usually have good prices, but not a very larger selection of goods
Very clean ! Good shopping
Love shopping here. Big Lots rules. Good selection & nice employees. And of course value!
Found everything I wanted, personnel was very friendly and helpful!
Love Big Lots for cheap furniture and seasonal decorations!!
A wonderful place to shop .A wide variety of items to choose from .Affordable prices .Fast and friendly service.
Good place to get saff
People were very nice and helpful especially for finding the right tool this manner thats good
Love the new store they did a fantastic remodeling seems its his things are easier to find you got to spend some money when you go in there with all the cool things they have
Great furniture clerk helped me load it too.
Great buys on certain items, but you need to compare them to sale prices at other stores.
Its a big Lots. Reasonably clean and nest. Low on inventory. .
Store is nice and has pretty and fashionable items. Pretty home decor and furniture!
BEAUTIFUL STORE ... CASHIER very nice.
A beautiful blessing today I met a lady that works there name Christina & shes a true asset to their employees & to the customers .Yall she even LOVES JESUS.... CAN I get an AMEN !!!!!
Nice store.
Employees were friendly & knowledgeable. Store had been updated, was well lighted & organized.
Sweet and helpful staff. Great value priced items that you cant find anywhere else!
Neat store and a little bit of everything
I enjoy looking around. Something different every time.
Great selection, service and prices.
I have about stopped shopping there. Same ol over priced stuff. Same price or higher than Wal Mart but cheaper quality. And their furniture is junk to. I bought 2 Ashley sofas both lasted less than 2 years before the cheap vinyl started peeling in sheets as big as your hand.
No complaints. Theyre remodeling and looking nicer each day.