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Goodwill Retail Store
836 Jake Alexander Blvd W, Salisbury, NC 28147, United States
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Goodwill Retail Store
Comments
Br
Review №1

I don’t post reviews. However, I just experienced the worst service ever at the Salisbury Goodwill. Maybe I share some of the blame as I was dropping off items :30 minutes before they opened. I honestly didn’t think this was a problem. I have donated at this Goodwill for a very long time. This morning I was dropping off several bags of clothing, that are still in pretty good condition I might add, when I was asked to leave. “We’re not open. You need to come back later when we are?”, was the response when I got out of my vehicle. It was not a polite request, which I may have taken differently. This guy was rude! I got back in my truck and contemplated waiting vs driving all the way home and back out again, which is more than the :30 minutes until they opened. I began to hear muttering and things being tossed around. The guy was apparently picking up some things someone else had left. It appeared to be a bed with rails, etc. It looked to be in decent shape. I mean if you don’t want me to donate I’ll find somewhere else to take my stuff. I hate throwing it away as I feel someone else can get some use out of it. I just have never been treated so rudely at this Goodwill. I was really floored. This guy probably needs a different job. Retail for the public might not be his calling.

We
Review №2

Extremely rude donation attendant. I will put my items in a dumpster before I would take to Goodwill again. Vintage glassware, four new pairs of Wolverine boots in their boxes, not even a thank you!

He
Review №3

The employees there are friendly and there is a variety of clothing styles. Ive always liked going to thrift stores. Because I dont like spending that kind of money on something thats named brand I can go to a thrift store and get much cheaper. All it requires is some patience and actually looking through things thoroughly. I would recommend going here

Wa
Review №4

I havent visited this Goodwill in a long time....which was one of my favorite places to visit while in town...and I wasnt too impressed...I managed to find 2 items but stood in line for longer than I thought was necessary and it got too close to an appointment I had in Salisbury, (I live in Mooresville, N.C.) so I was wanting to check out as soon as possible...just a little faster...please...there was only one lady at the cash register....while other associates were just walking around the store....who could have come and checked out the 6 to 8 people waiting in line...Oh well...after about 10 minutes of slow checking out and standing and waiting....I pushed my buggy aside and just went ahead and left...I started to go back after my appointment but like I said....I wasnt impressed with the store items and the one person slow check-out service.Sorry Yall!😣😯

Ch
Review №5

First visit! Founda cute dress & a few household items. Very reasonable!

Ti
Review №6

I used to love rummaging around this store but the help there has gone kaput..customer service is a zero. When you speak hello good morning you get silence and you no recognition. They are quick to ask for extra money though. Dont have to worry about my great attitude or my hard earned money there!

Ma
Review №7

I enjoy going to this store,but the young lady at the register was rude and snappy when I asked her a question. I know we all have our days but it was no excuse for her attitude.

Ki
Review №8

Great customer service, they were very busy today and still found time to smile and make you feel welcome. We always love to come to goodwill and see what neat things we can find!Also love the new remodels.Only suggestion is to move the baby section, it is too close to the checkout and line area and its hard to look when there is a line, plus part of the section is technically behind the register area.

Ca
Review №9

Extremely rude Assistant Manager and as a former employee i was very shocked . Lets just say i will never recommend this goodwill store ever again . I hope Valery finds a better assistant because there was absolutely no reason for her to treat us the way she did over a $1 power cord. She caused a scene and yelled about it saying some other attachment had to go with it and it was $7 . Sad and disgusting employee!!!

Du
Review №10

Great value

Am
Review №11

They are not who they seem, over priced and dont care about their employees.

Tr
Review №12

Awesome beautiful clean bathrooms

An
Review №13

I really like how they have organized things and prices reasonable. Staff was nice. Always find something new and different. My hubby, whos in a wheelchair, was able to maneuver around easily.

Jo
Review №14

A huge disappointment. Unorganized. In addition the customer service was terrible.

Tr
Review №15

Like the set up of the old goodwills better. i dont like the new clothes sold there. but good selection. needs more items and furniture than clothes. good employees.

Je
Review №16

Nice store. Alot of different things...

As
Review №17

Very messy and too many clothes on the rack making it where you cant look through them but usually have good finds.

Je
Review №18

Good variety, fair prices. Lots of merchandise.

Mi
Review №19

This Goodwill is one of my favorite thrifts in Salisbury. Great book selection. The store is clean and new items are brought out 4 times an hour. The prices are low.

Vi
Review №20

I used to go often but when prices changed I might as well go to the dollar store. Not paying $3.00 for a towel (used to be 1.00) that I donate to our animal shelter. Books went up too. Will wait for next library sale. Staff are great. They obviously have learned from Goodwill, but Goodwill isnt goodwill for me.

Ch
Review №21

Very large selection of Mens, womens, juniors...however the childrens area is very minimal. The prices are as expected, they do not have a clearance area... after items have been on the floor for 3 months they are boxed and shipped to new location.... I would prefer if they did...

J.
Review №22

1 of the best Ive ever been to several great items all the time including very expensive items at half the price if not 1 quarter of the original price I truly cant say this is my favorite the goodwill to shop it for both clothes in things for myself as well as others

Jo
Review №23

Very nice people there. Great customer service.

An
Review №24

Not happy with the store. I was in there Sat and had to leave because there was only one lady at the register. The staff I nice but I will take my donations to Goodwill in Gboro or Charlotte and Salvation Army

Ti
Review №25

The pricing is ridiculous! Its not uncommon to see dollar store items marked at the $3 dollar range, or items that are broken and ragedy (way beyond light wear and tear) to be priced as if it were new. I wish this store were better organized and had better pricing. That said, the staff are WONDERFUL!

Ja
Review №26

Not my favorite--only because of one rude worker. They were nice to us, but one worker was rude to an elderly woman and her grandchild and I promptly told him as much. I wish I remembered his name. We frequent Goodwills--both buying and donating. We will not be back to this one (except maybe to see if I can get this mans name. I hope he was just a volunteer. He was rude and racist.

Ta
Review №27

Not the best Gw at finding what Im looking for but got some good finds today

Ra
Review №28

Standard Goodwill. Helpful staff. Varied selection. Good prices.

Ch
Review №29

Way, way over-priced! Retail level prices for used & damaged items. And very disorganized shelves. All Goodwill locations in NC & SC seem to have fallen off considerably since raising their prices in order to buy out Target overstocks /clearance. Will only be donating to Salvation Army & local charities b/c of this.

Sa
Review №30

Love Goodwill.....great place to shop great place to work !

Ka
Review №31

Better than the one in Lexington NC and the people are a lot nicer

Ro
Review №32

Dont care for the place

Te
Review №33

WORKERS ARE VERY NICE TO CUSTOMERS

Tr
Review №34

Some nice things in this store.

Ma
Review №35

Good service

Am
Review №36

Finally had decent clothes never been to Salisbury Goodwill and then have anything good

Lo
Review №37

I love finding thing that I never would have thought Id buy.

Su
Review №38

Large selection. Great prices.

Bo
Review №39

Goodwill to the owners lining their pockets

An
Review №40

The merchandise was way over priced!! I cant believe they try to make that kind of mark up on the donations that I send to them. I was extremely disappointed with my last visit. This is unacceptable.

Re
Review №41

Excellent customer service !

To
Review №42

Large selection of XXL T shirts

Al
Review №43

Large selection, helpful staff, clean and organized

Ad
Review №44

Terrible customer service and liars

St
Review №45

Filthy, disorganized, & overpriced.

Ph
Review №46

Lots of clothes

Information
18 Photos
46 Comments
3.8 Rating
  • Address:836 Jake Alexander Blvd W, Salisbury, NC 28147, United States
  • Site:http://goodwillnwnc.org/
  • Phone:+1 704-637-6673
Categories
  • Clothing store
  • Thrift store
  • Discount store
  • Non-profit organization
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:1–6PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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