I drive out of my way to work just to stop at this particular location because they treat me so well. My car was backed into a couple of months ago, and they gave me my coffee for free and wished me a better rest of the day. Ill get random smile face stickers on my lids too! Im greeted by name when I walk in to pick up my online order and that just goes to show that they take the time to know their customers and ensure they have a part in making their day better.Ive never had a bad experience with other locations, but this crew goes above and beyond. I would give a 10 star review, 5 stars do not do them justice!
I really like this Starbucks. The crew is always nice and takes time to chat with you while you wait for your order.
Quality product as always. Worst and SLOWEST service—not to mention the incompetence service ever.
Fantastic clean fast and super amazing staff...
Not sure the name of the girl working the drive thru. But just now got coffee and honestly the friendliest person Ive ever had the pleasure of talking to when going through a drive through at any place. Unfortunately Im not local but would highly recommend based on customer service alone.
Tea and coffee for girl talk! Great service!
Always love getting asked in the drive thru my favorite Disney movie or favorite Disney quote! This location is always friendly and my puppy is always ready for a pup cup.
Always quick always nice..
Nice place for an afternoon break.
Ordering through the app saves so much time. Especially since they are always busy. My Java chip Frappuccino was delicious..
Took them 45 minutes to make a latte. Coffee was what you would expect from any starbucks.
Very friendly staff, great atmosphere
I was in and out in under 5 minutes with a delicious iced caramel latte.
My favorite Starbucks to visit out of the many in Salina. The service here is amazing and me being a inexperienced coffee orderer they always help me out (I have no idea how many pumps of what or how to edit drinks for my taste if its not a specialty drink that needs no editing) and they always come through with the best drinks. I would also like to mention how friendly everyone is and Ive gotten to know a few of the workers, who are always kind. I am an anxious person and they are super understanding when I can not figure out how to say my order right. My friends and I visit almost everyday and have never had a bad experience.
Awful service rude if you do not drive up or order on line be prepared to wait outside for your order. Stay away nasty with your drinks
I went inside bc the drive thru line was so long. I thought it would be quicker. My ticket time ended up being 17 minutes for 1 drink!!!! All they cared about were the drive-thru and mobile orders. My drink was good....not 17 minutes good tho.
Consistently great coffee!
This location does not let you sit inside. Make sure to go to the Starbucks on Santa Fe, way better staff.
Food is very good but we ordered two strawberry Waters and two slices of pumpkin bread and it came to $20. I think it is slightly overpriced
Friendly help, good coffee .
Wonderful staff and service! But wait times a minimum of 6-10 min. Very busy location.
Not good, with at least 10 cars behind us the girl at the window was standing talking and flirting with the guy in the white. Camero, even after she gave him his stuff !!!!
Service and food is excellent. Staff is very friendly
Great service. They seemed busy when we first arrived, but they were very efficient in their transactions and got to us rather quickly. They werent particularly talkative, but they served with a smile and amazing manners. The drinks were also spot on.
I dont go to this place
Knowledgeable staff, good selection, Baristas know what theyre doing and offer good suggestions. Always have had good service and good food and drink here. Clean and well-kept, can be pretty busy sometimes, but service is pretty fast and you can get through the line without too long of a wait.
Nice cashier. Fast service.
Last time through the drive through, I ordered a hot drink. It was made iced. They corrected the order and allowed me to keep the incorrect drink. To me, that offset the mistake and extra wait time.
They got my order right and they were extremely fast. I was definitely be returning
This is a Starbucks.Starbucks makes coffee.I like coffee.
The people are Awesome and very nice the place is very clean and I just love their Drinks there out of this world maybe im exaggerating a little bit but if you want to chill and relax go to Starbucks and enjoy yourself
Disappointed. Needs more training? System failure? I made an online order. I went the store to pick up the order. The server told me that my drink was not ready. So, I waited; for a quite a long time. I finally asked why my drink was not coming. Then the server found my drink which was stuck so.ewhere else. Ice started melting already. So disappointing.
I mean honestly, its Starbucks. Whats not to love! Their great tasting coffee along with excellent breakfast sandwiches. Youll never regret a trip there.
I love your drinks
Good service
Horrible costumer service, got our order wrong twice
Drive through was busy buy service fast...
They have coffee...and coffee related products
They made my custom drunk flawlessly. This is not my normal Starbucks so I was surprised it was done exactly how I wanted it. They double checked to make sure they got the order right. I appreciate when people double check and take the time to make sure it was done right.
The single best Starbucks in the area, including Wichita. The PM staff in particular are amazing. They are always courteous and accommodating. Willing to help if your drink isnt made just right, and have always been on point each time I go there. Especially Janelle, she is exceptional.
Very friendly staff
Recommend! all of the baristas are so upbeat & friendly!
Most of the time they are fantastic at this location, but today was not the same experience. The young lady who took my order had no idea what I was talking about. Had to repeat my order three times before she got it. Then, when they gave me my order, it was wrong. She was obviously new and should have had more support. You cant just leave new people alone like that. I managed a Starbucks location for 10 years myself, so I know what the training should consist of. Anyway, most of the time this place is great, and I am sure it will be better next time.
Lines always a bit long but it is to be expexted with the only coffee shopWorkers are always kind
It Still Bavels me that people pay these prices for coffee...the store was Very Clean. The bathrooms were Clean.. the out side was Clean.. the over all view is Beyond Fantastic.. only part is the amount people are willing to pay for coffee is Crazy..
Gotta LOVE Starbucks!!!! Always great Coffee, & Fabulous People!!!!!
For quick coffee...this is probably gonna be a good place. They also offer great options for blended drinks which are perfect on a warm day. Also if you’re a app fan, download the Starbucks app and enjoy the occasional free drink and the order ahead option if you’re in a hurry.
Great quick service
This store has excellent customer service. Great employees, FAST drive thru. Staff here is beyond compare - fun, courteous, accurate. Always brighten my day! Keep it up.
They have good food and drinks
Delicious
Starbucks is always really nice. Ive been to about 6 different ones and this one is the best if not near.
Does a Starbucks location really need a review? Of course this is a great place. The employees are in a good mood and the products are wonderful. I work on the road and you can always count on Starbucks for a place to get some PC work done and enjoy great coffee at the same time. Love it.
Fast and friendly.
Dont bother going inside to order if youre here. They make the people inside wait while they rush around for the drive through and & phone orders. Waited for OVER AN HOUR for our drinks. Completely ridiculous! Saw so many people ask for a refund the employee at the counter actually refused 2 saying they would get their drink in TWENTY MINUTES! All the while cars through tue drive through were getting their orders in less that 5.
Friendly staff
Wish they would have comped the drinks for a community fund raiser. But coffee is always good!
My order is always right and the employees are always friendly and helpful. Love this place.
The food there was really good, I did not expect the sandwiches to be as well as a Dominos sandwich. It was a bit pricey to eat dinner there, but the food was worth it. The coffee was good also.
This Starbucks has phenomenal people working to get your or get right. To check you are happy with your order, to remember your name. Its like being at home with a mom wanting to pamper you. Thank you all
Drive through.
What a great Starbucks! We order breakfast on the way to Colorado via drive thru.They had us in and out super quick, using my Starbucks app. They also let me use my own cup, which I sincerely appreciate.We had our puppies in the car so they offered pupachinos (cup of whip cream)Great customer service and quality product. Fuel for a long road trip.
Clean store with lots of great products! Nice staff as well, Michaela is helpful and efficient!
Clean, product good...Turn the damn music down..Im sure there are corporate rules about volume and choice of sound tracks.
Im from out of town and I just have to say: The staff is so friendly and peppy!!! Somehow make me even more excited for my coffee than I already am. And my drink has been spot on every time.
People real nice. 4th time going and each time my order was wrong and had to have it made over. Will try one more time.
AMAZING VERY KIND STAFF
They were so sweet and they made my drink exactly how I wanted it thank you girls
Not really sure why Im having to give one star for Starbucks in Salina KS. They are normally pretty quick. But this morning was just awful. Took 45 minutes to make one grande size peppermint mocha. The lady at the front who suppose to making drink was just standing there. Not sure if this is the general routine but I have seen better customer service at other Starbucks locations. I know this is Salina KS but good grief you all need to step your game up!
The drive thru is Extremely Slow!
Very nice place to sit and hangout, super sweet people too
Did not have any issues and was treated wonderfully. We had a great experience
Made order wrong again. And put the wrong top on cup
Good service product high quality as expected and high priced as expected. Here you will get what you pay for with good service thrown in.
Enjoying time with the son.
This store has a nice, clean, modern atmosphere. The baristas are friendly. The service could be faster - Ive seen others do better. But this is still a nice place to study or chat with a friend.
Love the Iced Cold Brew with a shot of expresso, white chocolate mocha and vanilla sweet cream.
Gotta love that Salted Caramel. :)
Great atmosphere, place to study, read, be with friends and fabulous coffee..
Quick and awesome coffee
The place I go to for my special treat.
Home to Americas best coffee and my new personal favorite, the Light Americano.
Just ordered a cold brew coffee from here while on the road and it was made so poorly that I had to throw it out. It tastes like it had been sitting for 30 minutes before they gave it to me. It was extremely watered down. I tried to call to complain & they acted like they didn’t know how to help me. I worked for Starbucks for over a year, so I find this experience to be very frustrating and I will no longer be spending my money here anymore.
Our normal stop when traveling to visit family
Their drinks are okay. Very expensive! I can find a better coffee for a cheaper price elsewhere. And do not get a sandwich from here--they are pre-packaged and zapped in the microwave.
Was out of regular mocha, but made appropriate replacement recommendations. Very honest about recommendations which was appreciated.
Love the hot chocolate.but have a concern.why did they chg.me 7 dollars for lg.hot chocolate in WICHITA on rock road and come to Salina they chg.me 3 dollars.both Starbucks same size drink
Had a new specialty brew that was very tasty and fresh.
It was amazing. The staff helped me pick a drink that was right for me. And gave me a free cake pop because it was cracked.
THE WORST customer service EVER!!
The sandwiches taste fresher at McDonalds!
As a loyal Starbucks customer, this is a review of the service at this specific location. After waiting in the drive thru for over 10 minutes, we finally decided to place our order inside. Ordered and waited for our drinks for another 10 minutes before someone asked what my husband was waiting on. Once we finally had our drinks, they tasted watered down. After the hassle, we just drove away under caffeinated and overly frustrated.
Cozy little cafe. Good coffee and free wifi.
I ordered a Venti drink (large) and the barista that was working drive through decided to argue with me saying I didnt and ordered a grande (medium). I know it’s not a huge deal but if I’m going to pay the prices of Starbucks I want my drink to be right.
Wonderful atmosphere and excellent service
This is our favorite Starbucks! We love the Saturday night staff. They are always friendly even when they are slammed.
Abby was awesome! Drinks were perfect! Thanks!!