It was my first time at Franklin auto &smog a week ago and Gerald was exceptional! Very professional with excellent customer service. The service was quick but thorough. The lobby was clean and roomy. My experience here was good enough that I will be recommending Franklin Auto repair and Smog to my friends and family and anyone else that asks.
Great service at a reasonable price. I had a brake and rotor service done and my Acura stops better than ever!
My friends Mr. and Mrs. Miller have been taking their car there for years and has referred friends and family. Everyone is always satisfied with his work. Fair and honest work.
I never want the owner to retire!!! What will I do where will I take my vehicle?!?! My mother has entrusted her car with Franklin auto repair for me than twenty years; and myself for more than 10 years. You will never meet a more genuine, honest and nice business owner. Thank you G for being one of the good guys and running your business as such a perfect example for other businesses!
Frank Auto is a good place to get your vehicle smogged and some service worked out check it out
Franklin Auto repair was very helpful today thank you 😊. celesteonunlimited.hearnow.com
Professional and honest. Gerald the owner has been great to work with and communicate clearly on what needs to be done. Brought my car here 4 times and each time he did a satisfying job.
Great Friendly Service at Affordable price. Very happy that i went here to have smog on my truck done.
We had a great experience with Mohammed for a pre purchase diagnostic. They fitted us in last minute, they were cheerful, polite and helpful and the service was exactly what we wanted to find out at a really reasonable price. Would highly recommend this shop if you need any automotive work done.
Jerrys crew always provides good service, and Jerry shows genuine interest in how my vehicle is running.
Love this guy! Inexpensive and never have a problem after repair. He always has a solution, at least for me
Fast and friendly service. I had smog services done and I got in and out!
This place is Excellent!I have taken ALL my families vehicles here for years. Always Honest, reliable, quality and very reasonably competitively priced. Quick work, great service. I Highly recommend taking your car to Drew, the owner who helps you personally!
Service is fast, reliable & efficient. I recommend this auto repair shop to all in need of auto repair. My honda civic purrs like a kitten thanks to them.
They seem honest about auto-problems, and dont seem to try to find ways to make over pay.
Great service i would recommend people to take your car to this shop there fast service and fair cost
Always friendly service and excellent car repairs. Have used them for over 15 years.
Gerald was very helpful with great customer service. He did not overcharge me. I will use him going forward for all my cars. My hose to cool engine busted, he fixed it and replace coolant. He also diagnosed my check engine ligjt.
I have been coming here for years.
The last honest place I know and the price are fair! No matter where I move I’ll come all the way here! You won’t be let down.
This is the most honest and competent Auto Shop in Sacramento. I have been going to Franklin Auto Repair and Smog for eight years, and its been a fantastic experience. The Owner, Gerald, and his mechanics have always been pleasant, straight-forward and helpful with whatever auto repairs or questions I have had. I moved way across town and Franklin Auto Repair and Smog is still the number one place my family brings all our vehicles for repairs and inspection.
If you need honest and knowledgeable service people working on your vehicle, this is the place to go.
The owner (Gerald) at this shop is an Honest Man with Integrity. Women are safe with his service. He will not charge you more than the cost of your repairs and services provided. I recommend this shop for any repairs. I own three vehicles and he provides the maintenance on each one of them. I have been a customer for over 6 years. If you are looking for a honest repair shop this is where you want to go!
Awesome customer service and ownership. Very honest owner that is always willing to help his customers.
The owner is knowledgeable and nice. If its not busy, he is very accommodating and flexible. A check engine light diagnosis costs $85 but that is figured into the cost of the repair. I would definitely return for all my smogging needs.
From the bottom of my heart, I can honestly say that this is the best automotive care. I have been driving my truck for many years, and Gerald and his team are honest, and very capable of taking excellent care of your vehicle.
Reasonable & knowledgeable service of all kinds.
Great job you really know your stuff I was very impressed whats the way you handle your customers and whats wrong with your cars you let him know before you work home
Always need a good place for car repairs
Great customer service! Honest mechanic and manager Gerald is very good at Smog check, diagnostic, repair and working with A/C system.
Excellent service and a trustworthy mechanic shop.
Fast good service,friendly staff. The waiting area can use an upgrade.
Friendly owner, fast service, good price
I went in to get my car smogged on my lunch hour and was running late. They were very attentive and listen to my requests, they smogged my truck in no time flat and got back to work on time ! Love this place I will be recommending them to all my friends. Thanks guys !!!
This guy replaced my 36-month Interstate battery, (after 1-year), with a12- month battery!!!!!!!! Dont go here!!!!!!!! RIP off!!!!!
Great customer service and the owner is very knowledgeable i would definitely recommend to my family and friends.
I recommend this place to everyone. The owner was very helpful and did not overcharge me for any services.
Quick n reasonable
Gerald has a gentle, trustworthy eNerGy that comes through in the auto work. What a rare find in this world (now someone find me a dentistrustworthy and gentle too). My regular mechanic Dan (who is pretTy damn honestOO) was out-of-town for a feweeks and my parents told me about tHis place and what good service this guy (Gerald) had given them; they were right! Dan can be so busy and is further ou t hat I may have found myself a new mechanic. Funny, Dan used to have his original shop in the same area.
Great services and fast smoging
They did a real good job on my carThey were reasonable on the priceand now I have a go too mechanic.Thank you Gerald
Repaired my AC problem and it works Great!
Friendly, professional and clean
Honest and kind, competent, will do it all to fix your problem
Nice guy...fair prices...
Saved me when broken down out of town... Great fast service!
Went very well did not take long.
Harold macvey