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Advance Auto Parts
801 N Trenton Avenue, Ruston, LA 71270, United States
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Advance Auto Parts
Comments
Pa
Review №1

Seems like all auto parts stores have that one guy but I truly feel advanced Auto only hires knowledgeable and qualified staff to help their customers and for that I am grateful, several times I myself as a mechanic have been corrected and saved a lot of time...

Ke
Review №2

Friendly staff. Gave great service & helped me find exactly what I needed in little to no time.

C.
Review №3

Bryan was amazing. Kind, professional and I felt like as a customer I mattered.Great service today!

Ta
Review №4

Would recommend, its a good place to buy parts at and the staff is always nice and helpful. Everywhere else the people are not that helpful at all, but this place, the people know all about the parts and can tell you every detail about every thing in that store.

Ma
Review №5

Went in for a car part. One of the workers rolled their eyes at 2 other customers in front of me and acted like they didnt care about helping the customers. Instead of helping me find the part, they told me what i needed and never offered to help me find it. Looked for 10 mins before i found what i was looking for. Could of been quicker if the workers werent so rude and lazy.

Fr
Review №6

Go there first before you go to the other auto parts stores you will find they have better knowledge and the parts you need

Bu
Review №7

These people really know what they are doing and they know their parts. Always courteous and smiling no matter the weather or the time of day. Its my go to place for all of my parts and vehicle accessories.

Ta
Review №8

What a auto parts store should be super friendly staff parts knowledgeable in out done !!!!!

Ca
Review №9

Helpful employees who get the job done.

Li
Review №10

Helpful and really easy communication

Jo
Review №11

Nice and helpful people

Pa
Review №12

Had exactly what I needed to fix the jeep

La
Review №13

Dier need of better customer support.

So
Review №14

Had about the worst experience ever! Its not often that Ive gone into a store of any kind, and had the people that work there act as if they were doing you a favor by acknowledging youve walked in. We were potential customers about to spend over $300 dollars -- but not now. The two working were more interested in what their phones were doing. One star for you - Mr. I-think-Im-too-good-for-this-job; your snarky buddy. The most pleasant individual there was the little pup you were dog-sitting

Da
Review №15

Great customer service and the chief there was nice to run system diagnostics on the comouter and save me money by telling me nothing is wrong. Went in expecting to spend money and walked away with all the money in my pocket. Day cannot be better.

Za
Review №16

Super helpful place! They have a lot of specialty tools you can borrow to try and fix the car problems youre going through. Employees are helpful and knowledgeable, which is something you dont find often anymore!

Ra
Review №17

Its a great store with excellent store associates. I was there for a break light replacement and item didnt show up. Associate went out of the way to find the item by inspecting the broken bulb. I would recommend the Advanced Auto Parts anyday over AutoZone!

Da
Review №18

They are quick, efficient, and helpful. They even suffered someone who is a total idiot when it comes to vehicles, and I was still out in a matter of minutes thanks to them asking the right questions and quickly identifying what I needed.

Th
Review №19

Very helpful and knowledgeable!Ill always prefer walk in service over online ordering. 5 💫

Mi
Review №20

Friendly staff very helpful

Ra
Review №21

Great service...very helpful...Thank yall for helping me while I had a minor set back during my travels...

Ga
Review №22

Superb service and a large variety of auto parts and tools.

Br
Review №23

Always get great friendly service here.

Ca
Review №24

Excellent customer service

Ri
Review №25

They have it on the shelf when others dont

Pa
Review №26

Staff is very helpful and will go out of their way to accommodate

Mi
Review №27

Plenty of parts in stock

Ro
Review №28

Fast service.

Le
Review №29

These guys are the best. They helped me replace my old gas cap!

Ro
Review №30

Great group of people, always happy to help even with the most outlandish of projects.

Jo
Review №31

Would be nice if they would answer the phone

Ck
Review №32

Great people working here and always helpful....

Ja
Review №33

So I broke down on I-20 E. Slung a belt and lost coolant. Well I called the other guys and no help. Needed parts brought to me! Anyway.. Ended up calling Advanced and they went above and beyond! No one else would even bring me parts to fix my vehicle. I live in North West Alabama.. On our way back home from west Texas... Not only did one of the guys bring me what I thought I needed.. But went back because we found out the water pump went out🤦‍♂... Anyway came back with the pump and stayed and helped get us back on the road!!! Chief, brother... If you read this their is no way for me to repay you... Sir you went above and beyond what you couldve done! For that I will always call you a friend and brother!

Ja
Review №34

They were helpful and didnt treat me as a clueless woman. Its the only place Ill go because of that.

St
Review №35

My choice for local parts. The staff is friendly and knowledgeable.

Bu
Review №36

They are always great to me

Ja
Review №37

Great staff whos always willing to help

Cl
Review №38

Did not have parts I was looking for

Na
Review №39

Always friendly & helpful

Ly
Review №40

Was very good and courteous

Ch
Review №41

Helped me find what I was looking for and gave me a discount coupon.

Da
Review №42

Good parts selection and helpful staff

Mi
Review №43

Great employees, great price, very knowledgeable

Ro
Review №44

Auto parts

Ch
Review №45

Very helpful so staff

Da
Review №46

Very helpful

Ge
Review №47

Excellent service

Mi
Review №48

Great management and service

Ch
Review №49

Helpful staff.

jo
Review №50

People are nice and friendly

Pr
Review №51

Good service

Ti
Review №52

Quality service

Tr
Review №53

Always has what I needed.

Mi
Review №54

Good

An
Review №55

Excellent service!!!!

La
Review №56

Understaffed

De
Review №57

Sucks

he
Review №58

Excellent service...

Information
22 Photos
58 Comments
4.4 Rating
  • Address:801 N Trenton Avenue, Ruston, LA 71270, United States
  • Site:https://stores.advanceautoparts.com/la/ruston/801-n-trenton-avenue?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 318-254-0431
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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