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RC Trans & Gear
4817 Fernlee Ave #1006, Royal Oak, MI 48073, United States
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RC Trans & Gear

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xt
Review β„–1

I always bring my vehicles here they are Great. Fast friendly service And honest. I have been bringing my cars here for about 14 years and I will continue to do so. πŸ‘

Ry
Review β„–2

Rebuilt my trans and it was great....for a week until 1st gear went out again. Then it took them over 3 months to do it again. Got the vehicle back and electrical was all messed up. They said they didnt touch it and to bad. Took the vehicle to an electric shop and found thet plugged the harness in wrong causing all my issues. Now about 2 years later 2nd gear is going. Terrible business practices, quality of work severely lacking.

Th
Review β„–3

My encounter with RC Trans is so bad its comical. Went for a trans service; fluid and filter. They rebuilt my trans 1 year earlier and it was time fotmr service. Argued with owner, foreman and tech about pan bolt tork. They said 160 inch lbs, I said the mercedes dealer parts dept max 80 inch lbs. They got their way and sent me down the road with stripped pan bolts and of course it leaked. Brought it back, they ran a nut and bolt thru the hole and said my wiring harness bushing should be replaced. I said ok. They replaced and stripped the bolt holding the wiring to an internal trans computer. More to the story but to sum it up. 6 return visits over two weeks. Then the next week, then when next week comes they say next week. Left my vehicle with them for two days and waited in their lobby 5 times of an average of 2 hours per. Also, to fix their errors its looking like about $1000, ill update this post. After pondering the whole situation I feel sorry for these guys, blinded by pride their incompetence is epic! My vehicle has been virtually inoperable (leaking trans fluid) since June 29, the date of this post is 07/25/2021.i almost didnt post a complaint, I dont want to kill their business, but I wouldnt wish this experience on my worst enmy, and feel obligated to inform.in addition the rebuilt trans experience 1 year earlier was not good, but thats another story. Beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Β°

6.
Review β„–4

Took $5500 from me to replace my 8hp70 automatic transmission with a brand new OEM 0 mile trans, instead they bought a rebuild kit worth $2500 and charged the labor as $3000. You don’t rebuild these 8 speeds. Called me and told me I needed a new driveshaft because my carrier pin was shot. Under the first pull after a 700 mile break in, something metal pings off my car and I have video evidence. I’ll guarantee my driveshaft was not replaced and some hackjob welded something in. Now the car is saying service stability control and locking up the steering wheel on turns. $6600 wasted, and even though I have a 60 month unlimited warranty with this shop, my car will not be going to this shop to get fixed. If you own a fast car with an expensive transmission don’t take it here. It’s just too expensive for them to lie about what they’re going to do and mess it up, oh and when you show up to grab your car have fun sitting in the waiting room for 30-45 mins til someone walks past and finally acknowledges you since they don’t have a bell or anything to get anyone’s attention.

6
Review β„–5

Had a situation where I needed a copy of a warranty receipt and the man I talked to said he would have the boss call me back and we would take care of it and never did or service to say the least

Ch
Review β„–6

I recently purchased a high mileage vehicle and asked them for an assessment of the transmission and transfer case. I was expecting to pay a couple hundred bucks for service. When I arrived I got open honest feed-back on the vehicle. They checked several areas and did not charge me. I feel this is rare and dont look forward to any repairs, but do look forward to working with them in the future.

Da
Review β„–7

Very professional! Dan quoted me a price and a time and delivered on exactly what he said. My transmission is running smoothly and he even gives a warranty on his work. Clean shop and excellent service. Keep up the great work guys!

Jo
Review β„–8

I has just left star Lincoln dealership they wanted to charge me $270 just for a diagnose the issuee but I said no and called R C they got me right in and didnt charge me to check out my concerns I toltally recommend them for year transmission needs

So
Review β„–9

Honest work. Their hard work shows, their new shop is twice the size of the old one. We bring our cars down from Traverse just so they can work on them. Latest project, they upgraded the axles on our JK Jeep build

Jo
Review β„–10

Had them do a transmission rebuild and they go above and beyond and stand by their warranty

Mi
Review β„–11

Fantastic service. Called Dan about transmission rebuild after the dealership wanted to charge me 6K with a two year warranty. These guys were great. Rebuilt transmission at a fair price with 5 year warranty!There is a reason they have been in business, at the same location, for 40 years. Highly recommended for both vehicle and customer service.

Gl
Review β„–12

Extraordinary service was provided. After taking the vehicle to two other repair facilities a friend recommended RC Trans. The culture of the staff is one of the finest I have ever witnessed in regard to customers. I offer the highest possible recommendation.

Da
Review β„–13

Dan and his crew were incredibly helpful in replacing the transmission on my Nissan Rogue! I told them about my plans to travel back home for the holidays and they made sure that the repairs before my travel date. RC Trans & Gear is a family-owned business and they are honest with their evaluations and estimates. Would recommend!

Gw
Review β„–14

Ive visited RC Trans & Gear a few times to have my car checked out. They are thorough and provide good feedback.

Se
Review β„–15

Ive been a customer for 20 years, and recommend RC Trans & Gear to everyone I know who needs work done, knowing theyll be well taken care of.

Da
Review β„–16

These guys are superb! They were recommended to me by word of mouth and they did not disappoint! My daughters trans was smoking pretty bad and had a stripped bolt. I couldnt find where the fluid was leaking from and finally decided to get a professional involved. From the first moment they were exceptionally professional and helpful, especially Dan and Dell! Turns out I had too much fluid. RC drained the extra fluid, fixed the stripped bolt, and even gave me a ride home when there were no Uber rides available...and didnt charge me anything!These are my trans guys from here on out!!!

Cr
Review β„–17

Professional quick service!

Je
Review β„–18

They went out of there way to give us excellent service, honored our warranty, and did a great job! I would recommend them to anyone. Very hard to find good honest people. We were very happy with there excellent work!

Al
Review β„–19

Mike is the best its about the peoples it not about the money he got all my business and friends and family business

To
Review β„–20

Great shop! Honest crew. I just had my 3rd transmission done by them and it works great just like the other 2. I refer all my friends and family to RC Trans, never had any complaints.

St
Review β„–21

Mike and his team did a great job on rebuilding my sons 1997 Dodge Ram transmission. They were fast and reasonable. I will recommend RC Trans & Gear to all my friends. Thanks for your superior work RC!

ja
Review β„–22

I would not take my vehicle back here again, I think Mike generally wants to do a good job but is just overwhelmed and understaffed. The guy who serviced my truck didnt know to remove the drain plug in the pan before removing the bolts causing the deep aftermarket heavy aluminum pan to pull the last bolt out of the transmission in front of me, I asked him if the drain plug was stuck and he said I didnt even see it did not give me a good feeling. I took the truck in for a leaking pan gasket and of course when I got the truck back the pan leaked worse than it did before LOL when I called to bring it back in it was one excuse after another why I couldnt bring it back in finally I crawled under it and fixed it myself.

To
Review β„–23

I have been going here for over 20 years and is absolutely the best Transmission repair shop to go in Michigan

T
Review β„–24

Replaced rear end on hubbys 1994 suburban. It failed three times. Now that we are back in to get it fixed again, we are hoping this time is the charm. The only reason Im not writing a bad review is that they are standing behind their work and have agreed to fix it without additional charges.

Ni
Review β„–25

All around excellent shop. Been here multiple times they make sure the customer is taken care of! I always recommend them to anyone looking for transmission work

Ch
Review β„–26

Great guys. Im competing for the least mechanical person in the world and always think the worse when it comes to fixing a car especially a transmission. Was referred by the Oil Change guys, and could not have been happier the problem was a cooling line fitting that cost 100s less than my worries. Honest shop not looking to swindle you.

Wi
Review β„–27

My wife had a 1996 Grand Prix that she took in to RC Trans & Gear in 2001 and she had problems with the trans in like 2009 after getting stuck in the snow. She took the car back to RC Trans and after inspecting the car, they fixed the car and called to say the car was ready for pick-up. When my wife asked for the price of the repair they said zero, and that the trust washer was in spec but on the low side during the last rebuild. Wow I know of places that would say that the transmission needed a new rebuild and full charge. We have had two other cars in for repair with great results. Thanks for the integrity, and the great work.

Ma
Review β„–28

These folks gave an honest diagnosis of my transmission problem in a timely manner. If you are in the area and looking for someone you can trust, count on RC Trans.

Ma
Review β„–29

I highly recommend RC, I lived in Royal Oak and used them on serveral vehicles. Those vehicles are running flawlessly. I live in Pittsburgh now and I still take vehicles to RC, they are truly worth it! They are the Absolute Best!

Ch
Review β„–30

Dell and Dan are the best

Ja
Review β„–31

$2000 less than Nice Guys and 5 yr warranty

Jo
Review β„–32

Great work and fast too! Helped me finish a transmission I couldnt get installed.

E
Review β„–33

Lesson learned! Took my car to the dealers and charged me $600. 00 plus for a battery and cleaning the fuel system they said all fixed. Got it home and the next day the problem was still there, I brought it back they wanted another $1400 so I called RC and it cost me $300. Nice people and honest!

Gr
Review β„–34

Ive personally worked with RC for over 20 Years. My family even longer. Simply put the are the best. I have a used car lot and wouldnt send my vehicles to any one else.Richard GrimaldiGrimaldi Auto Sales, Inc.

T
Review β„–35

Great honest shop. They swapped out a 2 speed trans for a 3 speed trans on my 67 camaro. Took great care of the job and did excellent work. They also rebuilt an Acura MDX trans and gave me a warranty as long as I own the car. Amazing!

Br
Review β„–36

They have rebuilt 2 transmissions for me 03 Chevy 2500hd plow truck and Today picked up my 02 explorer.. very happy with their honesty and how they take the time to talk to me and even answer my wifes questions when she picked up her explorer today. They use better than oe parts and I trust them.( I was so happy with how they took care of my 1st rebuild... I had paid the extra $5/mile to have the explorer towed from 24 & vandyke probably passing dozens of other trans shops) worth it!!!

Ke
Review β„–37

Excellent customer service

na
Review β„–38

I took my vehicle to an automotive shop to identify and repair a mild grinding sound that occured when driving. The shop said that it was coming from the differential, and directed me to a transmission shop for the repair. I went to RC Trans and the guys at RC Trans diagnosed the problem and determined I had a bad wheel bearing instead. The talented guys at RC Transmission have a special technique to identify and isolate the exact problem. The repair cost was 25% of what the differential repair would have been. My thanks to the RC guys.

St
Review β„–39

Dont get your transmission serviced here. Brought my car here several times and they still cant figure it out after charging me over $2,000 to fix my trans! STAY AWAY...

Ja
Review β„–40

Best trans shop around

Ma
Review β„–41

Ive had two vehicles transmissions rebuilt by RC. Both are still running and have lasted longer than the original factory trans. Great trustworthy shop.

Ca
Review β„–42

Highly recommended. They guarantee their work.

J
Review β„–43

RC Trans stands behind their work. Not always the fastest, but worth the wait.

Ry
Review β„–44

Great service, I have never dealt with a better trans shop EVER!!!

ke
Review β„–45

I have been running used car lots for over 20 years now, I work with people I trust, I work with many mechanic shops, muffler shops, and I have only used 1 trans shop for the last 17 years. Why! I TRUST THEM.. by using Randy and Mike I am saving you time and money. You might get 1 or 2 transmissions fixed in your life time, I get 5 to 10 fixed a year. They fix them right, if there is a problem they fix it, PERIOD Ken Seckel Milnes Ford Lapeer, Mi

Bi
Review β„–46

I work for a general repair shop, and we send all of our transmission and rear differential work to RC Randy and his crew are the best, have the best price, and stand behind their work!

Do
Review β„–47

THANK YOU. . Randy and crew, the last one in is not always the first one out. My 1st. road test was with multistat transmission in Clawson their out the door price was over $2200.00 with a 3 year warranty. My 2nd road test was with A&E in Clawson this price was $2500.00 with a 5 year warranty. My former co workers from royal oak shcools asked me if I forgot about R C tranes & gear and i sure did. THANK YOU Randy you and your team saved my about $450.00 with a lifetime warranty. See you again if I am ever in the need of transmission or rear end work THANK YOU again... Douglas J Boerkoel

Te
Review β„–48

Fix my truck great service

Ci
Review β„–49

These guys are professional and stand by their work.

Va
Review β„–50

Good job know what they doing

Ge
Review β„–51

Fast,great service

Di
Review β„–52

Love this place

Be
Review β„–53

Great, Honest service!

Je
Review β„–54

I had a few simple questions about an at home fix before I was going to make the decision to get my trans rebuilt. I was trying to make sure that rebuilding was my only option. I was told in a very rude way that I was wasting his time. Ill be taking my business somewhere else.

Do
Review β„–55

Very knowledgeable

Do
Review β„–56

Lives up to their guarantee

JO
Review β„–57

Good job

Information
6 Photos
57 Comments
4.7 Rating
  • Address:4817 Fernlee Ave #1006, Royal Oak, MI 48073, United States
  • Site:http://transmissionrepairroyaloak.com/
  • Phone:+1 248-288-5575
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–4:30PM
  • Tuesday:7AM–4:30PM
  • Wednesday:7AM–4:30PM
  • Thursday:7AM–4:30PM
  • Friday:7AM–4:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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