The BEST!! My Audi needed a lot of work done to get her ready for winter.I felt comfortable with Adam right from my first call. Im so happy I was referred to them. Professional, friendly, responsive, walked me through everything that needed to be done and gave me options if it wasnt in my budget. They seem to know my car better then the dealership did! Highly recommend.
Nice customer service, great follow up and quick diagnosticI got an appointment for my 2016 Audi S6 for diagnostic and they were able to look at it next day. Their diagnostic was the car needed major engine work and recommended taking it to the dealer. They also waived the diagnostic fee and didn’t charge me any other fees! Thanks guys for your professionalism
Skilled and knowledgeable technicians, Respected in the community, Stellar customer care.I have been a customer of Autohaus since 2014. They have performed a wide range of repairs and services on my vehicle. Such as: every oil change since Ive owned the vehicle, major engine repairs, brakes and suspension problems, and also things such as replacing taillights and headlights.Having an older vehicle, there has been multiple times where there were overlapping repairs that needed to be done at once. The knowledge Adam and the other technicians have at diagnosing the issues and the sometimes creative solutions to fix those issues, show they have the mentality and willingness to think outside the box. It was impressive, and shows they are not only true mechanics but top class ones.Being an owner of an older Audi, one of the most common questions i get is, where do you get your car worked on. When i say Autohaus, they always reply, theres no one better. One time, A good friend mentioned he played hockey with 2 of the mechanics and spoke highly of them. Well respected to say the least.Saving arguably the best quality they exhibit for the end, Customer Care. I unfortunately had the unpleasant event of breaking down and having to get my car towed to their shop twice. They have a relationship with one of the best tow truck drivers around. They have gone above and beyond on numerous occasions and shown they truly care about their customers.
Purchase very easy and quick. Staff very helpful
Autohaus serviced my car with utmost professionalism! They are honest, respectful, and provide quality service. I strongly recommend them as a top notch service provider.
Got the steering fixed for my car! They know what they do, are trustworthy and fair with prices. Last time I went to an Audi dealership they charged me so much more than Autohaus, and still Autohaus gives a better customer service.
Autohaus was fantastic! They gave me the best price in town for some general maintenance and servicing on my 2018 S4. They handled the work in a timely manner, kept me updated throughout the process, and did so with professionalism!Let them take care of your prized Europeans. They are awesome. Will be going back.
Looked this place up based on recommendations. Booked online, received confirmation the next day. Dropped off after hours, they have an online form to fill out and envelopes for your keys etc. They are very communicative, explain everything well, break down the price etc before doing any work. Once given the ok they ordered the parts and had the work done the next day. Adam on the front desk is friendly and knowledgable. Pick up was also done after hours, super easy. Payment made through their online link. Needed something double checked after wards and they had me bring my car straight over, put it straight on a hoist and sorted it in 10 mins. Overall a great mechanic experience. I highly recommend Autohaus!
My wifes X3 w started giving faults where the car will go in a limp mode. The source of it was turbocharger. My old mechanic shop couldnt do a complex job such as turbocharge for a BMW. They didnt have the correct tools and the necessary computer for BMW vehicles.After doing some research online I found out Autohaus. Adam is the service manager and John is the sales person at Autohaus. They were very nice. Took my car and diagnosed that turbocharge was failing and also there is a leak in the line. It is a very common problem on X3 2013 especially the F25 series. If you do some search you will see lot of turbocharge failure issues. The part is made my Mitsubishi. They still made turbocharge for BMWs.It took them 9 days to fix it. They didnt charge me much on the unit itself. I did some search on the price of the unit if I buy online. They dont have a loaner, which is one downside. But they have an agreement with Enterprise on Woodward for very low rates rental vehicles.Long story short after they fixed I was still getting the same error codes. I took the car to them mutiple times to them. They noticed that there is no mechanical issues with it. Occasionally the computer was tripping and sending a wrong code. If you some search you will see in blocks that sometimes the computer thinks there is an error, but truly there is no error.The only way to stop the computer sending false errors was to perform an ECM software update.I waited for a few weeks and took my car when I had to replace the oil filter housing gasket and oil cooler seal. Those were getting worn out and minor leaks were happening. But the major leak was from engine oil pan drain plug was loose.Autohaus didnt charge me for the drain plug eventhough they didnt do oil change previously.Overall I am extremely satisfied with them. I would recommend Autohaus for German cars.
Autohaus is our go to for any issues with our BMW. They are always professional and knowledgeable.
First time Audi owner and my experience with the local Audi dealership was filled with very, very unreasonable expensive maintenance cost for simple things. Feed up, Googled and Autohas was first choice and called. Certified AUDI repairs we’re almost 50% less then the dealership! Service was quick and we be back.
Always great service. Has dealt with Autohaus for over 30 years. This repair was for a series of idiot lights appearing while driving my VW Jetta. Quickly found problem.
Were from out-of-town and had a nine hour drive ahead of us and no idea what was wrong with with our car. We truly appreciate Autohaus squeezing us into their busy schedule and fixing the car so quickly and efficiently!!
Purchasing a foreign car was foreign to me. Adam and the entire team embraced my curiosity and eased my nerves as they explained my vehicles various concerns. Adam went over and above, offering compassion and clear direction on what my vehicle needed. I’m a loyal customer and highly recommend them for all foreign car needs and concerns.
Best car service experience that I have ever had! Thank you to Adam and everyone at Autohaus!
Adam and the team made it super easy, dropped my car for an oil change and 90K maintenance on a Sunday night (convenient key drop on the building) - it was done Monday afternoon. Honest shop and reasonable labor - I’ll be back!
I called to ask about getting a newly-inherited car in for a couple of obvious issues and an overall inspection to identify any other issues. I was invited to drop my car off that same evening and by 9:00am the next morning they had diagnosed a few minor issues. The quote was reasonable and they had everything done (new brakes, new coolant overflow tank, new washer fluid pump, oil change, and brake fluid flush) within 4 hours. They even managed to save me a little money when they found that the washer fluid pump was just clogged, not totally shot. I couldn’t be happier. I was nervous about the maintenance costs of a luxury import but Adam and the staff at Autohaus really put my mind at ease. I’ll be back for sure.
Loved the place, they do an excellent job. Associates are very friendly.
Great place to take your import. I was just reminiscing with a freind that some years ago my domestic brand car was taken there to borrow their frame puller. They were very accommodating considering the cars they were working on cost way more then my beater.
Fair, honest and fast! I would use them again should I need any repairs in the future.
Very friendly and helpful. They checked over the whole car to investigate an issue with my mercedes and just charged for the activity that would resolve the issue. Excellent service.
Excellent service, Adam was very professional!
Very satisfiedI’m a returning customer. Brought my BMW in because my coolant is low indicator light came on. They ran a diagnostics test, determined nothing was wrong, topped off my coolant reservoir and sent me on my way - no charge. Made my day!
Very polite and friendly. Couldnt figure out what was wrong with my vehicle, they had my vehicle for 3 days, said oil was leaking and it would be a $2-3k fix. Still charged me over 100$ to diagnose. Not ideal. At one point they asked me what my long term goal was with my car... seemed like they were planning to offer a trade in.UPDATE:Went to Erhard in Bloomfield, diagnosed in 50 minutes. Easy fix covered by BMW, 0$. Unfortunately had to pay another 100$ to diagnose.Autohaus seems like a decent enough place. I would recommend getting a diagnosis at a legit bmw dealership though.
Andy is great! I will never ever go to another place! I love my BMW and refuse to get rid of it! Andy always fixes my issues in a timely manner and calls before he proceeds to do anything! My car is always ready a head of schedule and I love it! If you have a BMW, Audi or Benz don’t go anywhere else! These guys know what they are doing! Never had to go back for them to re-fix something they worked on!
Five month update- bought a Jeep Wrangler JKU from AutoHaus- great deal, great service and after doing a good cycle of months of driving all over the country, Jeep is doing fine and the servicing these guys have done is holding up perfectly. Thanks again and if I need another vehicle, AutoHaus will be the first place I check with.
Dropped off the BMW for a little loving care. Maintenance and such. Nice folks working here. Cheaper than the dealership, like about 20 percent even with diagnostic fees, which everyone charges that, including shade tree mechanics, which Autohaus is not. Id recommend you check them out.
I asked them to do a complete safety check and they told me everything was good. They had the opportunity to add on but we’re professional and didn’t recommend any service than what was needed. These guys are great. Will be taking my car here from now on!
Always professional and courteous for those who love their Audi vehicles. Top notch technical service.
Absolutely love these guys. This is the only place I take my Audi to. Adam and Josh are amazing, service is always great. Adam is always very upfront and honest about what work you actually need done on your vehicle. This place is better than any dealership.
Adam and John were helpful as always, not trying to sell me only doing what is necessary. Giving me good advice on how to manage my German vehicle along with budget. I cannot rave about this place enough. If you have needs for servicing German cars go here, they are reasonable and know their stuff.
Coolant system repairs. Accurate and timely service. Great customer service.
I just left Auto Haus after spending $170 on an oil change and tire rotation. While Im sure the service is top notch, its an OIL CHANGE. Suburban VW where I bought the vehicle only costs $79.95 (vs $110) and $24.95 for a rotation. I really wish I had checked with the dealership first. The dealer is almost always more expensive than mom and pop shops...just not in this case. My fault, but I will be seeing the dealership for routine maintenance moving forward.Update: I got home and had a tire pressure light come on. I checked the pressure all around and it appears that the tires werent filled like they were supposed to be with the service I overpaid for. Disappointed...
They sell dependable luxury brand vehicles and their service department is exceptional.
Autohaus is the best. We’ve had a lot of issues with various cars and Autohaus is quick, efficient and cost effective. It’s tough to find an honest mechanic who will tell you when a repair is not worth the money etc, but these guys are it. Could not recommend them enough.
I have used Autohaus to work on my Audi and they are always, honest, good, and fair. I trust them to do excellent work.
Autohaus provides top notch service every single time. I have never had an issue here. They are extremely up front and honest when it comes to diagnosing issues with our cars. Get your car serviced here if you want no bs and friendly service for reasonable prices. Will never go anywhere else. 10/10
Competitive prices, great service—my car was ready a day ahead of what was quoted.
Amazing service and they are so honest! Everyone us so friendly and they really know what they are doing. They help with the smallest thing and major repairs and it’s a great place to buy a car. i have been buying and servicing my cars here for about 13 years and I wouldn’t go anywhere else! I know I can always count on them. Highly recommend!
Wow. Two solid reviews. I bought a used car from them and that went great. They are the first place I would look or advise others in the market. Second I thought I needed some service done (not because of anything on their part). I wont bother to say what exactly, but I still cant get over how cool they were. Highly recommended.
Always a good experience with Autohaus. One of two shops I trust in the greater metro Detroit area with my 2001 BMW 330Ci.
Everyone at Autohaus is incredibly friendly and courteous and they were awesome when it came to identifying my cars issues. They didnt mind using parts I found and purchased on my own and service was finished in a timely manner as well! Would definitely bring my S5 back if service is needed.
Always great customer service. They answer questions and explain everything in detail. When I arrive for appointments, they are always ready. When they say the work with take a certain amount of time, it takes that time. When I get my car back theres no fingerprints all over and it doesnt smell like cigarettes. I trust them with my new Jetta, Ive been there twice in the past year for two oil changes. I also brought my old Jetta to them, with a manual transmission, and they did work on it about 4 times over the span of 5 years. No complaints from me ever. When Im ready to replace my Jetta, Im looking here first since now they have a sales department.
Good quality job, very knowledge and experience with BMW carsVery convenience self car drop and pick up service.
Adam at Autohaus was amazing to deal with! Very fair repair estimates/costs and HONEST feedback about what NEEDS to be repaired on my car. Easy to deal with, fast repair and most importantly I feel like I can trust these guys. I look forward to working with them into the future!
They were honest and helpful. And i will be going back
Couldnt help for weeks.
I’ve had a few repairs done at Autohaus and you really get what you pay for. Very professional and work is done quickly. I had a recurring issue with my water pump and they took it in almost a year later, honored their warranty and replaced it at no cost. When I picked it up at the end of the day, I noticed they had cleaned my car as well. Very happy with my experience here and will continue my business with them.
Great service as always from the group at Autohaus. Quick responses and competitive pricing on the repairs needed. Highly recommended for your European car needs
Fast and friendly service. Plan to go back for any future repairs I need.
Autohaus folks were accommodating, provided fast service and right on schedule, and charged an extremely reasonable price for their professional service and expertise--cant ask for better than that!
I’ve been here about 4 times now and I have been more than pleased with the results every time! My 2006 Audi A8L is frighteningly expensive to repair and usually requires special tools and equipment. Autohaus has been my auto-angel with fair prices and great service. I WOULD recommend them to anyone looking for dependable auto repairs. 👍🏽
Four things I look for in an auto repair place: Professional, courteous, competent, fair pricing. This was my first experience with Autohaus and they nailed it across the board. Will definitely go back.
𝐔𝐩𝐝𝐚𝐭𝐞: 08/13/21I leveraged their service for the fourth time. As always; Lori, Mark & the Techs did a neat job on time! I am happy to avail their services again.𝐔𝐩𝐝𝐚𝐭𝐞: 06/07/21This was my third visit with the same car. Lori & her teach service team team members (Adam & JB) were able to take care of all my needs. I plan to revisit.Had my second car serviced here. In spite of the ongoing challenges; Lori was able to coordinate and fix up an appointment. Adam as before; did a quick check, clearly conveyed the plan and delivered the service on time.Jeremy took care of temporary seating/waiting arrangements. Again; they keep things simple and does a neat job. I will be revisiting to avail their services going forward as well.
One of the best Audi techs, they explained the full process of moving forward to fix my Q5, it was done in a very timely matter, would highly recommend them on your Audi,BMW,VW,and Porsche thanks again Autohaus, Gary
The best German car repair place in metro Detroit. These guys quietly go about caring for your car--when I first brought it in, I noticed they replaced an AC valve cap that was missing before I brought it there--that tells me a lot about them doing the right thing without fanfare. Its the simple small things that matter. They tell you what is priority and what can wait. Honest, reliable and competent. I couldnt ask for more when I entrust them with my older BMW E39. Great people!
THEY WERE ACCURATE AND SPEEDY!
After having my car damaged and not being able toget a diagnosis on what was wrong with my vehicle at Suburban VW, I found Autohaus based on a recommendation from a friend. Autohaus had been nothing short of amazing. They were able to identify and repair my vehicle quickly. I have been with them ever since and they now handle all of my maintenance. Adam, who I worked directly with, explains everything to me and makes sure I understand the details of the scope of work. He is very friendly, personable and professional. I won’t take my Beetle anywhere else.
I was facing an ENORMOUS bill from the Audi dealership after they originally diagnosed the noises that starting coming from my A8L undercarriage. I took it Autohaus, they examined ALL the dealership suggestions and threw them out the window! I ended up getting my car fixed at a fraction of the cost the dealership would have charged me. If your car is older and no longer under warranty....Autohaus is THE place to go. Fast, friendly, and honest!
We have never had such a positive car-buying experience! Our talks with John were all very candid and without pressure. When we realized we had made the wrong choice shortly after buying a car, he went above and beyond to exchange it for a different car on the lot that better suited our needs.
This organization are experts at taking care and maintenance for Volkswagen, Audi and Porsche brands. Very cost effective, high quality original parts, state of the art diagnostics and OEM certification process and procedures. You will save time and you much money over dealer garages. They are excellent at sourcing low mileage vehicles for great and fair prices.
I have had my 2010 VW CC serviced by Autohaus a number of times in the past few years. I have been really impressed with the honesty and genuine care expressed by Adam and the rest of the team. Maintenance on these Euro cars is not cheap, but I know I am receiving quality work on my car each time. I have had multiple cases where they have advised me not to get certain work done because it is not needed or not an immediate concern. And they’ll do nice touches like replace a burned out light bulb for free, give me a ride to work and always wash the car before I pick it up. I’ll continue to bring my VW here for service as long as I’m in the area.
Did what they said they were going to do and in a timely manner. Also has strong knowledge of imports.
Love these guys. My 2014 Jetta Sportwagen TDI wouldnt turn over; AAA told me my battery was fine, so it must be the fuel pump or alternator. Towed it to Autohaud; they gave me a complimentary diagnostic, which showed that the battery was shot and everything else was fine. Saved me a ton of money and hassle!
Unprofessional, rude, disrespectful, NOT knowledgeable of vehicles on lot. Quoted my husband one cost for rare vehicle over the phone and when he went to test drive vehicle in person and they saw that he was black, the guys total attitude changed. Despite my husband (engineer) having more knowledge about the vehicle than everyone at the dealership, he even told them several issues that was wrong with the vehicle in which they were trying to figure out for over 100 days of it sitting on the lot......He told my husband that he rather sell the car at a wholesale auction than to sell it to him. The hate that people in this country have is ridiculous!
Had an issue with my 12 Touareg and Autohaus got me in right away, secured a cheap rental and had it fixed within 24hrs. great to work with competent friendly people.All new brakes installed front and rear along with oil change done same day as promised and earlier than committed :) Great service guys-thanks!
Fast, friendly and professional!!! Adam took great care of our car...
Was great honest service definitely will be back with my 2008 vw gti 😊. Car runs and sounds great now.
I found this place on google. I did a tune up spark plugs and wires on my 2005 mercedes benz c240 4matic. Every service I have done by myself on the car at home with my dads 50 year experience. This time with a 3.5 hour job i decided to look for a reliable honest autoshop. Talked with Adam before I even ordered my own parts and he recommended either brembi parts or bosch for my car. He was very knowledgeable and confident. I ordered them on fcp euro and then I left appointment. The car was dropped off after hours day before and left key in envelope drop box. The car was ready next day by 2pm. Was very satisfied with my car’s performance and no more misfiring. Will definitely go again for major jobs and will recommend to others as well. Price saved me $300+ from the stealership lol
The dealership wanted to replace major parts because a couple of screws were stripped. Autohaus was able to do the repair with just the NECESSARY parts and only cost 1/4 what the dealership quoted! And repairs completed same day.
Terrible!! It was very good service few months ego but last experience was terrible. They dont know what to do with European car.
The team at Autohaus was very friendly and professional. I needed a new a battery for my VW and they were able to get me in and get it replaced within a couple of hours. The price was fair and Ive had no issues with the work they did. I would definitely recommend going here!
I found this place on google. I did a tune up spark plugs and wires on my 2005 mercedes benz c240 4matic. Every service I have done by myself on the car at home with my dads 50 year experience. This time with a 3.5 hour job i decided to look for a reliable honest autoshop. Talked with Adam before I even ordered my own parts and he recommended either brembi parts or bosch for my car. He was very knowledgeable and confident. I ordered them on fcp euro and then I left appointment. The car was dropped off after hours day before and left key in envelope drop box. The car was ready next day by 2pm. Was very satisfied with my car’s performance and no more misfiring. Will definitely go again for major jobs and will recommend to others as well. Price saved me $300+ from the stealership lol
Great friendly service. first rate work at an honest price. highly recommend this place.
Very knowledgeable, very fair pricing. They’re the ones to use for your Audi maintenance needs.
Nearing the end of my vehicles warranty, Autohaus came highly recommended as a full-service facility specializing in Audi. Autohaus, both employees and ownership, were professional, courteous, and extremely knowledgable addressing all issues brought to their attention.Should you need any service performed on your vehicle, I highly recommend giving them your business.
Such a professional and customer oriented guys! Always easy to talk with and they recommend other places for things that they cannot do. Recommended!
Great first experience with Autohaus. Good communication and timely service. They even shined up my car to look brand new! Highly recommend.
Top notch service from start to finish! Won’t go anywhere else to service my Porsche!
Nice job. Thank you. Great and competent service. My go to Audi repair guys.
Purchased a vehicle from here, and it was honestly a great experience Johnathan was very helpful and very informational, the process what very easy going and smooth. I highly recommend this dealership
Great people who know their job well, if you own a german vehicle definitely go here. Highly recommend
They are always professional and do a great job. Trustworthy.
Great customer service! My car was ready in the time frame that it was promised. This is my 2nd time taking my car to Autohaus and I have been pleased with my experience. Adam was my contact and he was very helpful and informative. Thx for a positive experience and taking care of my car!
Had a wheel bearing issue with my 2012 VW GTI. Brought it here and received prompt and reasonably priced service. They were very accommodating with me picking up the car on the weekend once finished. I’m coming back for more work this week!
Great 👍
The people at Autohaus treat you with great professionalism and care and they love cars !
As always good service completed on time. My go to service center for my 2008 Mercedees E350. However, one of my problems with the car was suppose to be followed up upon receiving parts information from Mercedes Benz then I was told that I would be contacted with the information and an estimate for the repairs dealing with a steering problem I was having. I called Monday 5/10/21 to inquire, the service manager was busy and I was told that I would receive a call later. It is now Thursday 5/13/21 and still no call. Disappointed.
Had a great talk before bringing in my bmw. I felt confident I was in good hands.Brought my car in for a new clutch and flywheel and I was updated every step of the way on what was found, what to order, recommendations etc. Service was quick and well done. Definitely be making this my go to shop for my German cars. The team was very accommodating for my schedule as far as drop off and pick up.Some pretty great selection for sale as well.. But thats after I get a bigger driveway
Very honest with good customer service. Adam (Manager) shares a lot of helpful information on repairs and why or if it is required at the moment
They are the best. I have been a happy customer since the early 1990s.Their experience and expertise are without peer. Jerry and his A Team do great work and provide excellent value. I do not hesitate to strongly recommend Autohaus to anyone wanting top notch maintenance and service for their European car, or looking to buy a really nice used car.
Autohaus has been maintaining my 1988 Mercedes 560SL for several years now. The staff is friendly and very knowledgeable. They provide great service and are always willing to take the time to explain what it is they are repairing and why. The mechanic that typically works on my vehicle is Franz, and there truly is no better a person to work on these older Mercedes - as he has superior knowledge and experience. I would highly recommend Autohaus to anyone needing work performed on their import vehicle.
Great work and done on time at the cost that was estimated
I had my BMW serviced here today and I was very impressed with the quick turnaround time and reasonable prices. The friendly and knowledgeable staff is what really sold it for me though. I appreciate the great work and will be returning for any of my automotive needs!
I just took my 335i BMW to Autohaus for the first time. Service was quick, affordable, good quality. They were very easy to work with and care greatly about customer satisfaction. I normally work on my own car because Im very picky. If something ever comes up that I dont have the time to fix, Ill be taking my car back.
Great job! They took care of precisely what I needed during these peculiar times.
Always happy with the service and with their courteousness to find resources or recommendations should I have additional questions/parts regarding my vehicle.
Sourced an OEM brake light for my A3 TDI and installed it at a very reasonable price. Great work as always!
The best of the best. The staff are knowledgeable and friendly. Fantastic place to take your car. I highly recommend.
We purchased a replacement low beam bulb for our Mercedes to replace it ourselves, but were unable to do it on our own. So, we took it to Auto Haus and they did it for us and even used the bulb that we had purchased for the replacement.