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Galleria Vape And Smoke
1720 Douglas Blvd, Roseville, CA 95661, United States
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Galleria Vape And Smoke
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Ra
Review β„–1

Many styles to choose from. All price ranges. CBD products, glow products, & much more πŸ€˜πŸ‘½πŸ”₯πŸ’¨

Th
Review β„–2

I have been using the smoke shop for about a year now. I came in today to buy a new piece. I am a medical card patient, and have bought many pieces at this specific location time after time. As I came in today the guy looked at me and asked for ID as usual. When I went to go and hand him ID he got mad at me and said I was under age and that a medical card does not work here. If this is the case, they have missed lead me in many situations overtime. I have bought all of my pieces here and spent tons of money. Now all of my rewards are gone either because this guy didn’t want to serve me today. Or I have been served under age many times in the past. I am just concerned that I have left this location with false information that I am allowed to enter a smoke shop for glass pieces and papers for my medical needs. My first time in a guy with a beard promise me that at any smoke shop I would be allowed in. I have all of my receipts to prove that I have been served at this location. As of now I am no longer allowed to visit this location.

Er
Review β„–3

Went in to get disposable vape, purchased β€œBIG BAR MAX FLOWβ€β€˜Rain’ initially helped me and was very helpful and answered whatever questions I had.She left to help other customers, at which point β€˜Ash’ began helping me.Was asked if I liked menthol by β€œAsh”,Replied that I did not want menthol and did not like it and would prefer a custard flavor.β€œAsh” recommended the Strawberry custard and banana nut bread. I obliged.Proceeded to pay, was not asked to Verify age, and then asked Ash for instructions and if I needed to try before exiting store to make sure product worked correctly.As soon as flavor became apparent, after first 1-2 drags of each flavor, I asked Ash if this product was a menthol or β€œice” product. She replied it was not but β€œit may have Koolada which serves to cool desert flavors which can be harsh on throat the label won’t include Koolada in ingredients or any label of menthol/ice”.I protested and stated that Koolada is the main menthol flavor added to vape juices for Menthol flavor and in fact if it is in the recipe, it will be listed in the ingredients.Ash replied that wasn’t the case and they could not return it because of CA law. I did not exit building.***The product is not labeled correctly, nor does it state the entirety of ingredients which is false advertising, and probably other FDA violations but I’m not an attorney.I would not recommend this store for the following:A) Ash does not know inventory or what the products taste like and so should not recommend products without this knowledge.B) Upon making a mistake, Ash did not offer any apology or hint of feeling for the fact that I wasted $32.00.+ on a product she recommended after learning I did NOT want anything menthol flavored.IMO a business only succeeds with happy customers.I would have been happy if a simple, β€œmy bad I didn’t know” was offered.

De
Review β„–4

This place is great and everyone are always pleasant and helpful. Theyve got a ton of stuff also. Too much to see in one visit for sure. Go check it out!

Da
Review β„–5

The best Vape store Ive ever been to. They have every product on the market at reasonable prices and the knowledge of the staff is amazing. I have been to a lot of shops but this one is by far the best and most knowledgeable one Ive visited.

Sa
Review β„–6

Huge stock of any juice you could ever want, pretty standard price compared to other smoke shops as well.

to
Review β„–7

First rate. The rest is up to you. I reccommrnd moderation in all things. Dont overdo it, dont cheat yourself out.

De
Review β„–8

Rude costumer service went in with my friend to help her find a new bong piece and the worker immediately asked me to leave because I didn’t have my ID witch didn’t matter because I wasn’t the buyer i still went outside then I called my friend and she told my friend to get off the phone with me because she couldn’t ID me ASSUMING I’m underage MIND YOU I have tattoos all over my body I clearly do not look underage, very rude !

Ro
Review β„–9

27 dollars for a vape juice thats 19 everywhere else and couldnt even knock a couple dollars off. With all the competition and vape shops on every corner a place should be competitive with their prices, unless their intentionally ripping people off.. Lost a customer, and Ill be sure to tell everyone I know that vapes to not get ripped off by this shop.

Jo
Review β„–10

Good selection and good prices. Amazing atmosphere!

Lu
Review β„–11

This is the most impressive smoke shop I have ever been to! Its really an art gallery for smoke products. Luxury and high quality hits as soon as you enter the door! Must see.

Lo
Review β„–12

Great service and tons of products but a little pricey

Hu
Review β„–13

Best smokeshop in the 916Get the Vibe bars, best life among all their disposable vapes

Ta
Review β„–14

People here are very nice, great customer service. Great inventory.

Je
Review β„–15

Awesome people, great selection and price. Always satisfied upon leaving this establishment.

ma
Review β„–16

Its a five star smoke shop, just needs to become a dispensary for a true five stars. Next time I need anything else, I will be going to Galleria Vape and Smoke

Ca
Review β„–17

Great selection of quality brands, flavors. Always in stock and friendly service and faces.

Co
Review β„–18

The blond lady with black eyeliner, she was awesome! Super helpful! The manager there is not professional at all. I noticed 10min after leaving the store that they are half the price online. I call them and spoke to him. Asking if he price matches or there return policy. He was very rude. Gave me a lot of attitude. Spoke down on me and talked to me like I was a child. I will not go back there. Very unfortunate because the lady was so nice and helpful. I spent $139 when I could have spend $54.99 with no added shipping charges. Im not happy.

Da
Review β„–19

Worst place ever dude with beanie made me leave just cause I didn’t have physical I’d on me even tho I’ve been here before dude should be fired he doesn’t know how to treat customers fair and prices are insane place isn’t busy even

Tr
Review β„–20

You know normally its not to bad when I go in but today highly disappointed I went in to buy something I already knew exactly what I want and in the middle of trying to get what I want the guy answers the phone and just walks away and left me to sit there like I just had all this time to wait for him to be on the phone especially when I knew exactly what I wanted like I do every 3 days when I go in. I will not return do to the pure disregard and care for a customer in store ready to purchase

G
Review β„–21

Clean open environment very relaxed to shop and explore many new products. Nice addition this building use to be a Hollywood video.

Be
Review β„–22

The largest inventory Ive ever seen, but could be more condensed perhaps so I’m not sweating inside

Sc
Review β„–23

Ive been here twice now because this place has some of the best glass and largest selections. So far all the staff have been pretty cool as well. Definitely recommend this spot over others in the area. Thanks to Harley today for the help. It was much appreciated

Ch
Review β„–24

This place is pretty impressive. Looks to be brand new, and is BY FAR the largest smoke/vape store Ive ever seen. When I say the largest, more specifically I mean it is at least 3 or 4 times bigger than any other that Im aware of. Its almost kinda strange, but cool nonetheless. Entrance and parking leaves a little to be desired. Doesnt look like there is much they can really do about it though..

ka
Review β„–25

Sarah was Definitely very helpful. She was Definitely very informative. AND I Definitely Definitely appreciated the tutorial she took the time out to give me. Thanks again!

Er
Review β„–26

Sarah was an absolute gem tonight helping pick out a new nail for my rig. She took the time to explain ALL of the options and continued to offer more helpful insight for future purchases and get the best experience when medicating. I always have superb experiences at Galleria!

lw
Review β„–27

Stopped by to get info on convection vaporizers and prices.

An
Review β„–28

Was wanting to make the switch to vaping instead of cigarettes and saw this place a couple times on my way to work. Wow, I did not expect it to be so big. There was a gentleman named Peter that helped me and a pink haired girl. they found me something easy and cheap. Love it. if you wanna switch, go talk to these guys. Theyll help you out !

Ti
Review β„–29

The staff here is extremely friendly, helpful and knowledgeable; especially Sierra and Peter! They have a HUGE selection of flavors and there is something yummy for everyone! Even though we have moved an hour out of town we still drive all the way in to come here.

Er
Review β„–30

I came in to buy my first dab rig and was very appreciative of the help I received from both employees working. Harley was awesome, and spent a lot of time with me helping me pick out the right piece for me. Their customer service was on point, and as someone who was in the industry for many years it went a long way. I will definitely be back to this shop, and recommend it to anyone who needs any smoke essentials.

Do
Review β„–31

Didnt make a purchase however the guy there was very friendly and informative.

Fl
Review β„–32

Lots of products but I was looking for a portable dab rig. Not a very big selection for me but very helpful employees. Willing to answer all of my questions and help me thoroughly as I am new to dabbing. I have always used flower.

Th
Review β„–33

Sierra and Peter are the reason i come back, their service is amazing and knowledge of the products are even better, Sierra recommended me multiple products I now consistently re-purchase and shes always willing to help! Peter is great with juices and is super friendly.. Plus they have the best supply of products for vaping, 10/10 great work.

Ju
Review β„–34

The manager gave me a great deal on my glass and the staff are extremely nice. The whole place is hella chill with the coolest pieces

Ra
Review β„–35

Welcoming, well stocked they had coils for a tank that i had stored for years and wanted to try out. This tank is from 2016. Plus they got me hooked on their recommendations.

Jo
Review β„–36

Its a cool little place. Good deals. Employees are nice. Which is a huge Plus in my book. Ill keep coming back

Vi
Review β„–37

10/10 would recommend. I came in because my usual shop closed down, and my mod was broken. They helped my figure out that I just had the wrong coil, and it would work if I just replaced it. I loaded up with juice, and didn’t have to buy a whole new mod. Very happy, this will be my new usual place.

TJ
Review β„–38

Galleria Vape rocks! Besides the wide variety of the most unique pieces of art Ive ever seen, their customer service is always on point!The atmosphere walking in is extremely organized, vibrant, inviting and Im always greeted pleasantly!

An
Review β„–39

The staff here is really great. I came in for the first time a couple weeks ago and bought a smok. It stopped charging, and I was worried I was sol since I had lost my receipt. I called and spoke to Sierra, who amazingly remembered me from my previous visit, and offered to help me out. She was really sweet and knowledgeable, and let me exchange my product for another. I will definitely recommend this shop in the future.

Li
Review β„–40

Just had my first experience with Galleria Vape & it was a great experience. They were so helpful. I have neck & headache issues so I wanted to try the vape pen. The employee helped me put it together and picked one out for my needs. So far it’s going pretty good but to soon to share what benefits I’m getting. The place is huge inside & very clean. It was 5 stars all the way!!

La
Review β„–41

This is the best shop Ive ever been to. So much to choose from and the employees are super knowledgeable, friendly and professional. My new favorite spot! I definitely recommend checking it out.

Ch
Review β„–42

Prices close to competitors. Really nice layout and flashy showcase with the addition of tons of space to move around make for a pleasurable experience. Its great that they are open an hour later than most places... Which is the sole reason I ended up there.

dr
Review β„–43

DO NOT SHOP HERE!!! Purchased a setup from here 2 days ago. Battery door wouldn’t stay closed as soon as I opened it. Took it back in and apparently it’s a known issue. They were unwilling to help rectify it in ANY WAY. I have my receipt. Employees admitted that they knew that it was like that but didn’t tell me. DON’T WASTE YOUR TIME OR MONEY ON A COMPANY THAT WONT STAND BEHIND THEIR STUFF LESS THAN 48 HOURS LATER

Pa
Review β„–44

Very friendly and knowledgeable. Great selection and variety. Prices seemed very reasonable. Will definitely be my home store.

ka
Review β„–45

Prices were a tad bit on the high but he he selection was huge

Ch
Review β„–46

Huge selection of juice/liquid. They have a wide variety of products. Very helpful employees.

Za
Review β„–47

These guys are so great. They are totally willing to help and super knowledgable. I drive 20 min out of my way just to come here. Today they pulled apart my vape and diagnosed an issue that I was fully expecting to cause me to have to buy a new vape. They fixed it and it works perfectly now!

Jo
Review β„–48

Been in twice now, both times same younger female and male employees working. Both times a pleasant experience. Staff is knowledgeable, kind, and willing to help. Would recommend.

st
Review β„–49

I have been coming here since they have opened and had great experiences with peter and Sierra. I usually get the same juice every time and they have remembered that which I love.

Je
Review β„–50

I’ve been to this place a few times now. They have a decent selection, but all of their vape juices, mods, etc. are extremely overpriced. I’d recommend looking up prices online before you commit to buying anything here. Their staff is okay, but there always seems to be 3 or 4 people working there and no one in the store.3Monkeys, which is down the street, is a much better place to buy anything vape related.

Re
Review β„–51

The only reason why I gave them 5 stars is because I didnt have the option of 6 stars. Peter & Sierra are amazing. Very helpful and they know their products.

Is
Review β„–52

This place could be great if they hired people who wanted to work, even just a little. Ive never walked into a weirder environment of annoyed looking employees. Vaping, hanging out with each other, screaming obscenities right next to me while simultaneously ignoring me (this really happened). When I finally approached the counter I was not shocked to have a very apathetic and annoyed employee rush me through my transaction as quick as he could, despite me being to only customer in there. Product I bought doesnt even work correctly, but Id rather eat the $27 than deal with any of that nonsense again.

Ky
Review β„–53

Really nice people and great service. Prices are a little high in comparison to other shops with the same products though.

Ly
Review β„–54

My new favorite vape shop! Huge selection and great staff!

Ty
Review β„–55

I come in all the time and customer service is great, all the employees are awesome and extremely helpful. The shop is huge and they have tons of stuff. The only shop I go to

Ad
Review β„–56

Biggest selection of cigars and pipes and bongs I have ever seen and good prices to

Se
Review β„–57

Best place for getting any piece for the right price. I got a 1 chamber straight waterpipe for 50. Bubblers are around 25. Pipes range from like 10 to 100 all qualities and styles. Also large selection on name brand pieces.

Sh
Review β„–58

Wide selection of products, but completely useless staff. We walked around for several minutes, and were the only people in the store. Both people behind the counter were on their phones, and some dude was sitting in a chair with earbuds in, also on his phone. They asked if we needed anything, we were looking for a specific project. They didnt have it, and couldnt recommend anything, simply going back to their phones. Take your business to 3 Monkeys, a quarter mile down the road.

Ni
Review β„–59

What an awesome place! Biggest selection. In the area. The employees are very knowledgeable and helpful and professional! Will be back regularly!

Jo
Review β„–60

Terrible service, this guy was just plain rude and had zero knowledge of the glass he was selling, he was impatient and half way paying attention, both the pink haired girl and the guy with glasses just sat there smoking vapes not helping at all. Highly recommend going somewhere else, I will never return and do not support business with such bad service, if the owner or manager reads this please fire these staff members immediately for incompetence.

Go
Review β„–61

The staff there was vary knowledgeable about their products helped me find everything that I needed to fix my vape mod and educated me on better parts never had a group of people who were that educated in their products thanks again definitely coming back

Al
Review β„–62

Pretty good experience πŸ‘Œ a lot of options for sure! Its basically the mall for vape around Sacramento area.

Ju
Review β„–63

This is the best vape shop Ive ever been in. The people are super helpful and they have a huge selection. I do hope they get a juice catalogue soon though. This is my shop of choice.

Ed
Review β„–64

The variety is crazy. There are so many types of glass and designs. Currently, no promotions on glass but only the vape products. My wife went and she loves wha they carry. Only downfall is that they are pricey, but you can tell when you ask to hold and feel the expensive glass why it is that much.

Ad
Review β„–65

Biggest, nicest shop Ive ever been in! So glad to see a shop like this in Roseville. They had the exact vape Ive been looking for at a decent price. Employees have been awesome each time Ive come in. Definitely my new spot!

Ps
Review β„–66

I decided as a new years resolution to quit smoking and move to vaping as my nicotine source. I went into the shop not knowing a thing and pretty much felt hopeless. However I received some of the best customer service I have had in years from Harley and Erik. Both of them showed me the beginning ropes to getting off of cigarettes and tieing down my very unhealthy habit and I look forward to meeting both of them again in the near future when I inevitable need more juice for this new way of life.Thank you guys!!!

Ed
Review β„–67

Was very frustrated with a purchase I made, Sierra reached out over facebook and was more than happy to work to fix my issue. I’ll update with a longer review once everything has been sorted out however I am very happy that they reached out to find a solution that works!

Ma
Review β„–68

Would be nice to carry house vape juice for custom mixes. Huge selection of vape products here.

Ji
Review β„–69

Excellent shop, giant in size, huge selection of all types of smoking accessories. The staff are always friendly and helpful.

Du
Review β„–70

Huge selection. Nice people. Decent prices.

Al
Review β„–71

This place sells counterfeit JUUL products. I purchased 2 packs of the mango. Saw that the caps came off a lot easier than the ones I was used to. The first pod was alright but I noticed the color was off, more yellow instead of clear. 2nd, 3rd, AND 4th pods all burnt on the 3rd hit as well as the second pack I bought. The packaging is also not as JUUL products are when ordered online. The pods on the box are embossed and they should just be printed. There is also discrepancy with the printing on the box. Its a shame that they charge $29 for a counterfeit. Will never be coming back for anything here.

Jo
Review β„–72

Awesome glassware at this place, big selection of vape supplies too.

Ta
Review β„–73

Did not purchase anything but they had some really cool pieces. I wish I CV would have justified the cost right now, but will definitely be back for some of the art glass pipes.

Er
Review β„–74

This place is always excellent. The staff is friendly and helpful, and there are two floors full of cool things to buy!

Ta
Review β„–75

Extremely expensive... drive 1 min extra and save 50%

ju
Review β„–76

Incredible inventory. Bf found the obscure thing he was looking for.

Ra
Review β„–77

They have all you need for vaping. Huge store 2 floors. They also carry cigars.

Ky
Review β„–78

Sierra & Peter are a pair of awesome individuals and I absolutely love them ❀️

Ca
Review β„–79

I just walked out a very happy customer! I was nervous going in because Im new to vaping and some shops have a.... Not so welcoming feeling. Not galleria vape though! I wasnt pressured to talk right when I walked in, so I didnt feel rushed, but the moment I asked for help both people behind the counter perked up and came to my rescue! They made things easy to understand and listened carefully to what I wanted. Plus, very clean! 12/10 will go again!

Ad
Review β„–80

Friendly staff, stopped in for the first time today and got great customer experience and great prices!

Ni
Review β„–81

Sierra is great! She is extremely knowledgeable and easy to talk with, shes really friendly and makes you feel at home, paired with peter who is great with juices and random vaping related questions they make for some of the best customer service ive ever received at a vape shop.

Kw
Review β„–82

Best new smoke shop in Cali has all my herbal tools, kits and accessories

Ta
Review β„–83

Scary

Tr
Review β„–84

Very knowledgeable about products. Super helpful

Ro
Review β„–85

Guys working in here were right on the ball and also a very nice shop.

Da
Review β„–86

CHECK THE GLASS BEFORE YOU BUY!! I bought a β€œstax” bong there, great bong, very fun to use, I went in for the neck piece with a halo percolator in it and I love it too. Only problem is there was a tiny chip in the glass prior to the purchase, it was very small, very hard to notice, I don’t think they noticed it while wrapping it up. I took it back to them within the hour of purchase and they pretty much told me to shove it where the sun don’t shine. I spent 131 dollars on a broken piece of glass all because I didn’t thoroughly analyze the piece and feel for imperfections. It was my fault for trusting that they wouldn’t sell something broken. So I warn you, CHECK YOUR GLASS. THESE PEOPLE WILL SELL YOU BROKEN GLASS WITH A SMILE ON THERE FACE. They have good glass and a great selection but, DO NOT TRUST THEIR WORD.

Ro
Review β„–87

Fantastic service, knowledgeable staff, and terrific selection. Harley and Erik were a huge help in helping pick out my kit and juices!

Da
Review β„–88

Super friendly staff, good prices, and they knew all the answers for all of my questions.

be
Review β„–89

Best selection in town

Em
Review β„–90

The people will helpful but they need to work on the prices

Bo
Review β„–91

Awesome very nice all your vape and smoke needs

Ty
Review β„–92

I walked in and there was someone there to help my right away.

Fr
Review β„–93

Great store, incredible selection of vaping liquids and mods, knowledgeable and courteous staff. Favorite vape store hand down.

Da
Review β„–94

Ive been there 2 times sofar, they are really knowledgeable and helpful, i am not an easy customer as im super picky,they took the time to help me findsome vape juice, which took around 30 min,again super picky. Great people and amazing shop, super friendly and i WILL be going there again!

Br
Review β„–95

Employees are the best. And soooooo much to choose from. Wether your looking for vape stuff or glass they have it all! Even a black light room!!!!

05
Review β„–96

Huge selection, friendly staff and super clean

da
Review β„–97

Outstanding selection and extremely knowledgeable staff. Wish I could move this store to Virginia

Ke
Review β„–98

Nice place with good experience people in there working i got me a new smok procoloer kit really good Price t

Ka
Review β„–99

I have to say this place is the best smoke shop i ever been to!!!!!Very impressed!

TJ
Review β„–100

Biggest vape shop ive ever been in, customer service is spactacular. Place needs to be put on the map. Deffinitely recommend to anyone for all your vape and smoking needs!

Information
52 Photos
100 Comments
4.4 Rating
  • Address:1720 Douglas Blvd, Roseville, CA 95661, United States
  • Phone:+1 916-773-1720
Categories
  • Cigar shop
  • Vaporizer store
Working hours
  • Monday:9:30AM–10PM
  • Tuesday:9:30AM–10PM
  • Wednesday:9:30AM–10PM
  • Thursday:9:30AM–10PM
  • Friday:9:30AM–10PM
  • Saturday:9:30AM–10PM
  • Sunday:9:30AM–10PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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