Out of all the smoke shops I go to, I just say Jay has excellent customer service. Opened my vape pen for me so I could test it and everything, deff recommend!
Always welcomed with friendly faces and the eagerness to help get you exactly what you came for in addition to being helpful and informative when you’re not sure on what direction to goIn my opinion their prices are the fairest I’ve seen in the Roseville area and the employees are very engaging. I’ve yet to have a negative experience. highly recommend!Thanks Three Monkeys :)Have a good day xx
Super chill environment. Super nice workers and amazing service. Would 100% recommend this smoke shop to anyone!
The costumer service here is so bad.. please don’t go to this location.. they were not helpful with nothing ...they don’t know anything very disappointed .. I would recommend going to the fairway location they are very helpful there
My go-to smoke shop! Employees are always helpful and willing to answer my many questions. Mitchell even helped undo my seriously stuck vape tank! (He legit saved the day) I may come for the products but I return for the excellent customer service and friendly demeanor of the staff.
Very friendly, Cassie is super knowledgeable
Awesome friendly service, very knowledgeable workers and great prices. BRI was especially nice and very patient when helping me choose a new tank and coil. Hands down my favorite shop!! I highly recommend shopping here!
I walked into store Saturday sept 12 at 12:37 no customers were in the store as i approached. The cashier asked if i had a mask i informed her that i have a medical condition that prevents me from wearing a mask the female associate refused me service so i left. My husband went in after i left he was wearing a mask but he walked all the way to end of counter before she even offerered him assistance then acted like he was distubing her from sitting behind counter playing on her phone.We frequently shop here and have always had good service.
This place has the worst customer service. I am 48, not young, however, I had to wait to pay for my cigar as the attendant was helping someone younger..this is fine, only one person. I get it, but is is not okay to make me wait further as she checks them out before me. This was rude and inconsiderate and she didnt even apologize! Kids these days need to learn respect and courtesy
3 Monkeys is my favorite smoke and vape shop. Their prices are reasonable and they carry almost everything a smoker might need. The clerks are very Isabel on the products they sell there and are very friendly. If you are looking for CBD or KRATOM products they have a wide selection and highest quality.They have a points program kinda like Kohls cash.
I have been in this business multiple times. I know that it’s cheaper to buy online. The young lady I have dealt with is knowledgeable and incredibly helpful. Any business should seriously want to recruit her for her amazing customer service skills. It’s hard to find good coworkers and employees like her.
Refused to serve me becuase I refused to ware a mask. It’s fine, your not the only head shop in town. Been. Customer for 3 years. No more cash from this guy.
Good selection of stuff. Theyre usually out of coils, but other than that, the selection is pretty good. Im usually in and out in less than 6 minutes. Great local shop.
Employees are rude and unfriendly. Vaporizers and juice are extremely overpriced. Ill be going elsewhere for anything vape related.
I wont lie this location I wasnt fondest with like 3-2 years ago but like now I love the new workers and vibe the shop has so I def will make this a regular place too for me to check
I have never received this kind of customer service. Shamir and his wife are great. Hunter and Brandon greet me by name and ALWAYS are attentive to my needs. The prices are the best in the area. I love that I receive point on every purchase that earn me discounts on future purchases. So happy i made the switch to 3 Monkeys. Thanks guys you are doing a super job.
Always double check what they give you. If they tell you Oh they changed their name or This is the same thing ... look it up. Seriously.
Im in a band called Dreams of Madness. The staff at this three monkeys love to hear about my blossoming music career as I am constantly going in there and telling them about my bands new shows and who we met and who we got to hang out with me they let me drop my flyers and give ticket information to patrons as they shop for merchandise. We had dreams of Madness give a big thank you the three monkeys on Foothills Boulevard for helping in getting our name out there! we love you three monkeys thank you so much! not to mention I shop there constantly myself.
Unprofessional people i just purchased 2 vape i paid around $140 and went to my car my friends said this one need a battery it is not built in battery i return to the store to exchange it they refuse and i asked to speak with the manager he refused to do anything this was a gift for my cousins in Egypt i went to different smoke shop and purchased another 2 vape, Unprofessional and will never back againBe careful
DECENT INVENTORY, AND THE PRICES ARE PRETTY GOOD. IF YOU ARE SHORT ON TIME THO, PROBABLY CHECK OUT DIFFERENT SPOTS. THEY HAVE SOME OF THE SLOWEST MOVING AND LEAST HELPFUL EMPLOYEES I HAVE EVER SEEN IN ANY BUSINESS! LIKE REALLY REALLY SLOW, AND REALLY REALLY NOT KNOWLEDGEABLE. IF YOU KNOW WHAT YOU WANT, AND YOU HAVE THE TIME, THERE ARE SOME DEALS TO BE HAD.
Visited a lot of shops in the area trying to find good knowledgeable service. These guys take the cake. A little out of the way for me but worth it. Service is great these guys know their stuff and take care of you.
Awesome little tabaco shop. I always buy my tabaco here. There rolling papers are priced to high recommend you get them elsewhere. Everything else is priced reasonable. The liquor store next door has rolling papers much cheaper. Sorry guys the truth hurts sometimes. But you still get 5 stars for your customer service.
Bought a torch today spent under 30 bucks didnt even work, dude says theres probably a warranty something about 6 weeks or 6 months. Really I just got it literally 4 hours ago. Oh no exchanges he says. I believe the other 2 ladies that work there would have handled it alot better. I guess I just lose out
I went in looking for a vape and the customer service was impeccable!!! I had every question answered, had a great time talking and left with everything I needed and more!
A whole lot of selection of your favorite Set up of mod to Atis ...reasonable prices... great costumer interaction of clerks and knowledge of merchandise.. . This guys know what there selling..... i love my SMOK...
A few months ago I would have given this store just a star. However, with the clean up that was done and with the new management I am extremely happy with the service I now receive. Great job at picking up the customer service!
I come here all the time! Guys behind the counter are awesome and really friendly. Great products, cheap prices! Hood value for your money!
Helped me pick out the right type of juice, and everyone is so knowledgeable about their passion. I drive all the way from Sac to Roseville just to see these guys are THE BEST.You cant beat the prices, or the help. One of my favorite shops.If youre buying juice from anyone else youre doing it wrong! x)These people truly care.Namaste.
I love coming here. Been going for years. They always have a good selection for juices and are very knowledgeable on their stuff too.
This place is boss! Been getting juice here for awhile and prices are great. Only wish theyd be open a little later. Im out of juice and not off work until 9. :/ might be a rough night.
Skyler was super awesome in helping me pick out my first vape. Spent lots of time explaining it to me and helping me pick out flavors. On top of that, their pricing and selections are great. Will definitely be back again.
Best staff ever have everything you need, cigarette prices are the best in town
Great store on Douglas and great employees, they always know what I want without asking!
Hunter was super awesome! He exchanged my broken vape without a receipt! Love this smoke shop they are all very kind and helpful :)
Excellent and helpful staff. Very polite and professional. Never out of product every time Ive visited them. Thanks Steven for your help.
Great prices on items
F- older Shrek looking guy. Asked about deals on liquid and as one of the helpful younger staff mentioned a brand on sale the older guy took down the sale sign. Younger guy says something about it but older guy holds his ground and says its not on sale. Younger guy says its on sale till end of the month. Older guy says nope. Im afraid the older guy might run the place too.This was a few days away from the end of the month. And dude took the sign down all shady and tried to keep it hidden from me. Like I wouldnt notice.I felt like a chump. Never going backEdit:Faith restored. Exemplary service again. You won me back.
I usually never go to smoke shops to get my vaping products because they lack in that department but this one is pretty good. Good selection and prices and the employee that helped me was very nice and knowledgeable.
Really good selection. Lots of different juice flavors and pieces. Staff is friendly and helpful.
Great store, very patient employees; they didnt have any brands I knew (Im new to CA), but took the time to go over their selection with me (30+ minutes) to make sure I got something Id like.
Awesome place. Cool guy inside,Nice vibe. Will definitely come back.
Always friendly and knowledgeable would recommend everytime and its not to expensive and they always have new stuff to look at everytime I go in.
I like them. Prices ok and people are nice
Everyone is super helpful, love the staff! They have a huge variety of vapes, vape juices, pipes and cigars. Oh yeah and ciggies too!
Been going to the three monkeys, for about three years, near my house. Great prices and never disappointed with their products.
Awesome Store. Great Customer Service. They have almost anything you can ask for. They carry the most E juice flavors in entire sacramento. I drive there from Elk Grove for all my E cig.
Great place for your smoke needs. Staff is always friendly and knowledgeable.
Works are knowledgeable and fast! Great prices and location.
I dont usually go into these places but I really needed some candy and a gift for my br ok ther who partakes in his legal right to smoke the pots
The staff there are so knowledgeable on your vaping needs and any other tobacco needs theyre good with their cigars selection as well
Extremely friendly and helpful, they offer a wide variety of both smoking and vaping products, they always have good recommendations if you arent sure what you want and you will always leave knowing you got amazing service
Abdul sells to children, when he thinks he wont catch a FINE for it.this dude should shoot up all his E-Juices into his arm at the same time!his own words, the fines are to high because hes found out from personal experience.you are trash if you shop at this guys stores.he sells only vice.hed sell crack cocaine to toddlers if he wouldnt get fined fir it.
Great products and selection on juices not to mention good prices
Very kind. I go there n get my tabacco at a good price
Service was politely given and informative .
Great service to fit individual needs. Great selection.
I call to see if they had a piece for my volcano guy on the phone says yes we have it im looking at it right now. drive 45 minutes just to get there and find out they dont have what i asked about on the phone and he tries to sell me a brand new volcano... super pissed off this place has horrible customer service.
They have good prices and are really helpful if your having a problem with your vape even if you didnt buy it there they will show you how to use it, or fix whatevers wrong for free. And there staff is really friendly and knowledgeable!
Awesome employees, very helpful, this store has just about everything you need!
Roll it, Poke it, Light it, Smoke it, Crumble, Strumble, Pass it, toke it,Roll some, pipe some, Suck it, Bucket, Inhale to get .......these ppl know their Sh**, best pices, best deal....this stores wats up! my haven on earth
Theyre 3 monkeys! The best.
Huge selection of vape products, has everything you need. Great customer service!
Rob was great. Had everything I needed.
Awsome people that are very helpful
Great knowledge of products, and great customer service!
Theyre really helpful here
Super friendly and knowledgeable employees!
3 monkeys rocks!! They have everything and help you with anything.
Cheapest place for the smokes I like. Usually friendly folks.
Always friendly and helpful staff.
Very personable and great prices!
Good business and helpful staff
Cool people!
Perfect customer service
Great friendly staff.
Very friendly and great prices!!
Nice little head shop
Always a good experience
Love this place
Very nice and polite!!!
Great help, good prices
Staff is nice and helpful
Great staff
No returns
GOOD.
Great prices
Availability