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Rosemount Auto Service
14460 S Robert Trail, Rosemount, MN 55068, United States
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Rosemount Auto Service
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Da
Review №1

Woke up to a damn flat tire heading out to work. Was able to fill it and limp it over to them. They were awesome. Colleen was very professional and helpful, Scott was accommodating. Got me in right away and got me on my way.Thanks for the speedy service and accommodating my drop in.

Am
Review №2

I would highly recommend this place for all of your auto needs. I was treated with respect and honesty as a first time customer. I was updated frequently about the status of my car and they worked to get me the best value.

B
Review №3

Unsafe towing! There are no lights or reflectors on the tow dolly this jeep is on. Every time the tow truck stopped or prepared to turn there was no warning. I watched multiple vehicles slam on their brakes because the truck came to a stop without warning or changed lane without warning. Oh, Minnesota requires headlights on when windshield wipers are on. No lights. That is some bad advertising BP!

Em
Review №4

Jeff and his team were great to work with! I was 4hrs from home visiting family when I started having brake issues. Jeff got my car in on a Saturday and was able to identify concerns quickly. Him and his team took the time to fix the issue that day prior to leaving town. I highly recommend taking your vehicle there! Great customer service!

Br
Review №5

Good people. Got two cars fixed, Scott was a pleasure to work with.

Do
Review №6

Great service and communication

Ry
Review №7

Always helpful, honest, and great!

To
Review №8

Scott the service manager and his team are always ready on time, they do great work at a fair price, I highly recommend you check them out for all your local repairs, imports and domestics. Tell Scott that Todd sent you!

Ra
Review №9

Great place with great people.Will always come back to them.Job well done 👍👍👍

Sc
Review №10

Great customer service! They treat you fairly and with respect in regards to your options and always tell you their honest opinion of what needs to be done and what can wait as well as what they would do if it were their vehicle. Complimentary roadside assistance for customers is comforting and reassuring I wont be left on the side of the road if something unexpected occurs.Thanks Scott and staff!

Pa
Review №11

Excellent help and very timely repair of a flat tire.

So
Review №12

Rosemount Auto Service has been taking care of my familys vehicles with excellence for over two years. From routine oil changes to new tires to new brakes, I trust them with it all. They are the kind of team that works together to bring the best service to their customers. Each time I have been there, I have been treated with honesty and integrity. Its easy to see how much they care about their customers safety and always have their best interest at heart.

ja
Review №13

Honestly, every time I’ve been here I am treated like family. I am always 100% satisfied with each and every service I’ve gotten. Every time something is found on the regular inspection, the parts are always there and my vehicle can be fixed immediately. I’ve been going here exclusively for years and have passed along the good word to my family and now they go here too. Trusted, friendly, honest.

Jo
Review №14

Scott and his team are true professionals. Always upfront with their customers and provide the best care. We have been using Scott for 2 years and have always been satisfied!

An
Review №15

Very nice and down to earth staff. Ive always had great communication with what is being done on my vehicle. Theyve been flexible enough to let me leave a vehicle in the lot for a day or two when I was out of town.Great prices and great people, wonderful hometown shop.

D
Review №16

We have been taking our 4 vehicles there for a number of years and have been very satisfied with the work. While they may point out items that are going to need attention at some point, they provide the services you need at the time. These guys work hard to make sure you are satisfied. Scott and Jeff take the time to figure out your car problems. Even give you a ride home when you need one.

Mi
Review №17

This was my first time using this repair shop. They gave me honest advice and a great deal. They didnt push new parts and found used parts to help with my budget. The service was fast and they kept in contact through the entire process. A great place indeed. I highly recommend them.

Bo
Review №18

Great service, great people. We were really satisfied with the help we received in resolving our car problems. Thanks Scott and staff we would recommend you to all our friends and family.

Ke
Review №19

I take my trucks and cars to Rosemount Auto Service for everything from oil changes to major work and I have never been dissatisfied. They are more than accommodating, honest and do excellent work. . these are traits I feel are hard to come by so Rosemount Auto Service will continue to get my business and loyalty!

Mi
Review №20

Great place to get my car maintenance and repairs completed. Quality and timely service at a fair price.

An
Review №21

Great staff, great repair shop

Sa
Review №22

Scott and the team at Rosemount Auto Service are so reliable, flexible, and accommodating. I was recently going on a longer road trip and was overdue for an oil change. I was able to call the day before and Scott got me in and was able to have my oil changed in exactly the timeframe that I had requested so that I was ready and able to leave for my trip. Scott also texts to check up and make sure that everything has went smoothly after service and that there arent any concerns. I wouldnt trust the care of my vehicle to anyone else.

Ma
Review №23

Stopped in to have my oil changed and while the oil change service part was fine. the fluids and other items were checked and I was charged $2 for the service which I did not ask for. While I trust checking these things are of some value, if someone is not informed up front you will be charged a fee for them it does not seem right. I just wanted my oil changed - also asked about honoring competitor coupons which were less, and that question was not answered either I was greeted professionally, and the work commenced promptly but I would have preferred to just have the oil changed and be given the option of the other checked items.

Hi
Review №24

Friendly people. Great Service. They always try to find a way to fix my car problem and give me options and let me decide. They dont try to sell and push me going with their recommendation like other places. Very affordable and reliable service! highly recommended! Thanks the Rosemount BP team!

Je
Review №25

I brought my 03 Cadillac in recently and as always work performed and service as to expectations. I highly recommend Rosemount Auto service !

Fr
Review №26

I have been going to these guys for years and they do go work, are honest and they try to get you in when you have an emergency. Give them a shot!! I go to these guys for any and all car issues, and they have been fair, quick, accurately diagnosed my couple of small problems. and fixed them reasonably. I like them for basic maintenance and oil changes and anything else that comes up.

Me
Review №27

I brought my car in for a repair of my manifold. Scott gave me a quote that was cheaper than a different shop so I went with him. After my car was done and I went to pick it up, I discovered they only welded it and did not replace it like I was told they were going to do. Since then, I have had my car in 2 different shops and both places have shown me and told me how terrible of a weld job that was done and it will not last. They also left parts off that should be been replaced. Scott was also rude when I would go in. It seemed as I was a bother to him and he didnt have time for me.

Da
Review №28

These guys are great. Scott and Jeff really take the time to figure out your car problems the right way. A real small town home feel to the place. Even give you a ride home when you need one!

Jh
Review №29

It was my first time in this place and i think they did an awesome job. It isnt that cheap but very professional, kept in contact and got the work done quick. Thank you.

Ga
Review №30

Greta services. Scott and his team did a great job! They got me in and fixed everything very quickly and got me back on the road!

Da
Review №31

Pumps are very very slow. Need to change their filters. Prices are a little higher than average, but it is quality gasoline.

Je
Review №32

Excellent service. Wonderful employees. I am always able to get my vehicle serviced in a timely manner. This is where I take my cars anytime they need work or for regular maintenance.

Ca
Review №33

They are super knowledgeable, they offer a very fair price and willing to answer a million questions.

Ka
Review №34

Scott & his crew at Rosemount Auto Service have been my go to service spot for many years. Always superb service, explanations and options.We are treated as friends, not just customers.

7r
Review №35

I have been very happy with the service I have received from the Rosemount BP. Very informative and down to earth management. Technicians have offered cheap-fix alternatives while explaining consequences of such action leaving the decision in my hands where it belongs. Not the cheapest place in town but always fair. Just as in all things in life, you get what you pay for.

El
Review №36

They tell me everything that could be done, review with me what is essential, and then let me decide what I want to do. Giving me complete information and sound guidance is a valuable customer service I get with the only place I take my cars.

De
Review №37

Went in a few days ago for a no-start on my battery. Instead of just selling me a new battery (how would I know??), they charged it and tightened a connection... and I was on the road for $20, not the $100 I expected. I will definitely go back.

De
Review №38

Friendly and professional service. Only the work that you need will be done and at a fair price. If you live nearby, they will also provide a ride for you if you cant or dont want to wait.

Jo
Review №39

Flat tire fixed in under 10 minutes. Just a good hometown shop

Je
Review №40

Thorough, kind, effecient, fair price

Bl
Review №41

The guys stayed late to finish mounting my tires because they told me it would be done by the end of the day. That wins me over in my book. I recommend.

Ca
Review №42

I was referred by a friend and not disappointed. Quick service with no pressure for unnecessary upsells. Paul was great at keeping us updated on their progress with some difficult trouble shooting of a problem weve struggled with for a long time. I would definitely refer them to all my friends.

Ma
Review №43

Scott and team did a great job! They got me in and fixed everything very quickly and got me back on the road!

Ke
Review №44

Very reasonable prices and always willing to do whatever makes the customer happy. I trust the mechanics here to give me the truth and to do a good job.

Al
Review №45

Scott is amazing. My Range Rover needed a ton of work you got it done fast and professionally. Drives like a new car and its over 10 years old. Thanks to everyone at Rosemont BP.

Ta
Review №46

Quality work at a fair price and theyre pretty fast too. They seem honest which is important to me.

Ja
Review №47

I first experience with Paul at Rosemount BP was when my tire leaked. The team fixed the problem quickly and offered me a satisfaction guarantee that if it leaked again to just bring it back and they will fix it for free. My next experience just a few weeks ago was when I had a puncture in different tire, and I wanted it fixed. I went back to Rosemount BP. It turned out that my tires needed changing, and I wasnt pressured into purchasing 4 tires but only the 2 I needed. Paul did everything to ensure that he gave me the best price. Thanks guys for being a reliable and honest service crew!

Ke
Review №48

I have been a customer of Rosemount BP for 3yrs now and from the first day I spoke with Paul I was made to feel as though I was their #1 client. From Paul making sure all of my vehicles are in top notch working order with minimal down time to Colleen special ordering store goods for me I have had a great experience with the entire staff and Jeff, the owner. Im a business owner and dont have time to worry about who is going to repair my vehicles or have my morning coffee, or get the best deal on an oil change or new tires. I just call Paul and let him take over and have no doubt things will be done to my,Very High standards. These guys (and girls) will go out of their way to get the job done and thats why I will continue to patronize Rosemount BP.

De
Review №49

We have been trusting our cars to Paul at BP of Rosemount for many years, and have never been disappointed.It is nice to have some one who is honest and tells you what needs to be fixed and what is going to need fixing down the road. Thats why we keepcoming back to BP in Rosemount.

Pa
Review №50

I have been using Rosemount BP for the last year when I moved to Rosemount. Paul and his staff always go out of there way to make sure I understand the problem and what my options are. Their close proximity to my home and customer service will keep me coming back. Keep up the great work!

Cr
Review №51

I’m not from town, I needed my brake controller for my truck fixed so I would have trailer brakes on the camper on the way home. Scott got me on the schedule and fixed the controller at an agreed upon price but I think that the work that was done was way overpriced and I won’t buy a gallon of gas or a bottle of pop from there again, plenty of other options.

J
Review №52

I recently had some struts replaced in my van. I felt like the service was excellent and the pricing was fair. I would highly recommend Rosemount BP!

Ca
Review №53

Paul is always helpful and insightful. Feel like you are always getting the top value.

Ka
Review №54

Greta services. They got me in and fixed everything very quickly and got me back on the road!

Je
Review №55

Have always encountered great service from Rosemount Auto!

To
Review №56

Professional service every time! Thank you Scott for your help on all my vehicle needs!

Na
Review №57

This is the second experience with Paul at Rosemount BP. The first was a few years back when our vehicle was on the older side. Our experince back then was that Paul went out of his way to take care of us with no pressure, just up front with what he recommended we have done on our vehicles. Just had our first problem since with our newer vehicle and I am glad to say Pauls service is still top notch. Recommended that I go to web site and print coupon that saved me $75.00 right away. Also suggest other promotions that will save me money. Paul also gave me price quotes on items that may need attention a little while down the road. If you are looking for a good old fashion service station Rosemont BP is the place to go. You wont be sorry.

Tu
Review №58

Ok! Let me say, that I have been with these guys or (BP) Rosemount since 2004. My first time gave me and impression that they are good and honest about whats going on with my truck and also helped me figure out what to do and how to go about it. Since then i have been taking my truck to these guys ever since. I like their honesty, they are friendly to all and also there willingness to help and get my truck done in a timely manner as expected. Their prices are lower compare to others and also have coupons you use, They have treated me good and i will always recomended them to anyone that have problems with other services to come to BP. What do I know about cars and as a woman?. Well I know pretty much car parts because they helped see and know what is wrong with my car and what parts that needed in order to get my truck fixed. I highly recomended them here in Rosemount.

Mi
Review №59

They are very good and accommodating with our needs.

Ja
Review №60

I had went here about a year or so ago and i just found out because my car wasnt starting and coworker was looking at told me your serpentine belt is on backwards. how do you guys manage to put a belt on backwards!!

Ch
Review №61

Great mechanics!

Mi
Review №62

Fast, reliable, honest.

G
Review №63

Great service and no BS!

Al
Review №64

Only place I get gas!

Em
Review №65

Filled tires with air

To
Review №66

Junk

Information
7 Photos
66 Comments
4.6 Rating
  • Address:14460 S Robert Trail, Rosemount, MN 55068, United States
  • Site:http://rosemountautoservice.com/
  • Phone:+1 651-423-2910
Categories
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Towing service
  • Transmission shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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