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Jiffy Lube #327
235 E St Georges Ave, Roselle, NJ 07203, United States
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Jiffy Lube #327
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Ur
Review №1

They were all very friendly and professional. They made me feel comfortable and at ease. They were informative about my car, let me know my brakes needed to be replaced. The gentleman at the counter was really kind and made me laugh. A great group of people, all of them. I totally recommend this place. Youll feel at home.

JO
Review №2

Number 1 oil change in the state of New jersey, and the best customer service and knowledge of vehicles. The manager and team in this location is truly high class. All are very honest and very knowledgeable.. Highly recommended. No ifs or buts, this the best place to have your oil changed AND other services as well. Thank you Shanon (Awesome mangager) and work crew for your efficiency in time and professionalism.

An
Review №3

Excellent caring & professional 👏.. very detailed in explaining & showing the problem & solution 👍.. so respectful young well mannered men Ill always come back for service.. thank you guys 😊..

Ni
Review №4

I have been going to the Jiffy Lube in Roselle since 1998. I have never had a bad experience. All employees have always been respectful and helpful.

So
Review №5

I had an amazing experience at this specific Jiffy Lube the mechanic was great I guess his name was Terry he was very knowledgeable fast and efficient five stars kudos to Terry and the team at Jiffy Lube great job ⭐⭐⭐⭐⭐

Li
Review №6

The people were nice but the oil change was expensive even with a coupon!!! Normally my oil changes is usually between 60-70 dollars I spent 108 dollars.

Sa
Review №7

I am a big fan of this location! Im newer to NJ and finding people you can trust to take care of your car can be a tough task. I have been here a few times now and the gentleman here are GREAT! They are friendly, professional and timely! They explain what is needed right away and what can wait until the next visit. I am very comfortable bringing my vehicle here and I will continue to have my car serviced here! Thank you so much for the oil change and brakes today!

A.
Review №8

Went in for an oil change and was in and out within 15 mins! Everyone here is so friendly. Definitely coming back here.

R
Review №9

I keep going back because of fair price and I’ve built a relation on trust. No BS from these guys the do great work!

SA
Review №10

I was extremely satisfied with the service provided and the respectful and professional interaction from the staff.

Sh
Review №11

They took me as the last customer and were very timely with how quick they changed my oil, the cabin filter, and they also changed my headlights all for a decent price. I’m glad I went to them.

Tr
Review №12

Very honest and would definitely go back

Me
Review №13

This guys did a great job! Im definitely going back when its time... My car rides different and everything. Thanks

Om
Review №14

My headlight went out and I needed a quick bulb replacement. The staff there took great care of me and got me out in record breaking time. I also want to mention that when I exited my vehicle I left $$$ in the middle console and was so happy to see it was still there when I went back to retrieve it. So kudos to your team for demonstrating an honorable character!

S.
Review №15

Employees are kind and knowledgeable, will help and answer questions, good professionals. Recommended! 👍

De
Review №16

Gentleman at front desk was knowledgeable, shared what services was needed. Great conversation and had us laughing throughout our whole transaction. 🤣

Je
Review №17

Always outstanding! In and out in about 20 minutes. Love these guys early in the morning is the best time to go.

Ma
Review №18

Professional and prompt care by informative mechanics. I felt very comfortable and welcome here.

Ti
Review №19

The guys at the Roselle location are ALWAYS prompt, professional and timely with my car. They make sure to explain exactly what is needed and what is being done and always make sure I get the best price. Thanks so much and keep up the great work.P.s. They deserve a raise

Ra
Review №20

This is my go to place for my oil change and small repair needs. Manager Shannon and his assistant always treat us with great professionalism. I have never had any issues and the service is always completely timely and to my satisfaction. I Highly recommend the Roselle Jiffy Lube.

Fr
Review №21

Great tech.service, fast in/out with new tires, pricing great. Will be a returning customer.

Pe
Review №22

Went there to have oil change they also rotated tires but the job took the better part of an hour.

Ki
Review №23

The staff was very pleasant and it was empty when I went so the service was quick.

E
Review №24

Be careful if you go there for something simple. They will manipulate your car in a small way. I went for an oil change and before I went I checked my tire pressure which was full. Once I left the place my car started vibrating as if I had a flat tire. I checked the tire pressure and it was super low which is unusual. However I filled up my tire and it was fine after but luckily Im not as stupid as they think but if I were stupid they would have had me go back to change the tire and charge me for it.

Is
Review №25

I came in with no check engine light on. Then I start the car and the engine light is on 😡it was running great before coming here then he hard the nerve to say the engine light was on when we came in smh. Never coming here again

Ke
Review №26

Knowledgeable and friendly staff make it easy to trust Jiffy Lube for oil changes and light maintenance. They made maintenance recommendations, but did not pressure me to have the work done immediately. I felt very comfortable knowing that I was not being taken advantage of. The oil change was very affordable; but honestly, the customer service itself is enough to keep me going back.

Ma
Review №27

The staff was courteous and professional. Oil change is pricy.

je
Review №28

My car was having issues, luckily I was next to Jiffy Lube and pulled in. I was told that my car had a serious problem with its oil pan and was advised to have the car towed to the mechanic. Steve was wonderful and extremely helpful the entire time. Thanks to their advice, I didnt further damage my car. Great and friendly staff!

T
Review №29

These Jiffy Lube won’t disappointment. All of the employees are polite and knowledgeable. Wait time is matches perfect with the job they are performing. I recommend them to my family all the time. Really great service.

Ju
Review №30

Great service. Was done in a timely fashion. Didn’t spend more than an hour.

Fr
Review №31

Very unprofessional and outrageous price. I took my car for a routine oil and a cabin air filter change. Steve recommended that I also needed an engine filter change. Which I didnt really needed because I recently changed my filters. However I agreed and paid a total of $145 Despite the $25 so called discount he applied. On my way home, I noticed an oil leak from my drain plug which I have never experienced after a routine oil changed. I made a u turn and took the car back. After 20 minutes, they came back and said it was a bad drain plug, they claimed to fixed it, no apology . Which is BS because if that was the case, why it was not replaced before giving me the car because that could eventually lead to engine seizure. Again it could have been intentional. Sad guys like this are working on cars under jiffy lubes brand. Scary. STAY AWAY FROM THIS PLACE. UNPROFESSIONAL AND unreliable service.

Sa
Review №32

Everyone here is friendly and upfront on what you need. They also provide Lyft/Uber services local if the work takes longer than expected. Great group of hardworking people and do everything they can to make you feel comfortable while you wait, especially during these challenging times. Wouldn’t take my vehicles anywhere else locally to get preventative maintenance done. Thank you!

Al
Review №33

The team was fast, friendly, helpful and professional! I enjoyed the service at this location

Ma
Review №34

The service was very good on time and professional .

Ro
Review №35

They changed the oil, the wiper blades and air filter

Re
Review №36

Friendly and professional staff who took care of my car trouble without issue. Prices are a bit high though.

Cy
Review №37

Excellent service. Always very polite and helpful. Theymake suggestions and show you the parts that need to be replaced and allow you to make the final decision as to what to be done. They dont try to push items on you. I recommend them highly. Quick and accurate service. Thanks for all your help with the car. Your support made it less scary to deal with. Thank everyone who worked on the car. I really appreciate your help.

Ad
Review №38

Very happy with my service. Great service, quick

Eu
Review №39

Just moved around here first time here but it was very nice the place is clean, and the workers are very courtesy

Ly
Review №40

Excellent service especially at this location 235 E St Georges Ave, Roselle, NJ 07203. The staff are super friendly and very professional. Will definitely come back and recommend to my mates.

ro
Review №41

Used a coupon online that brought it down to normal price for synthetic. Little pricey but very quick and efficient service. 3 booths. I went straight in

Ga
Review №42

They go above and beyond to help their customers. Been loyal to them since my first car at 18 years. Been with them a long time and would not change it

ri
Review №43

Extremely professional and prompt very respectful staff thank you to all the techs that were working today will definitely use this establishment again

Ce
Review №44

Always good service at this location. Always

DA
Review №45

This Jiffy Lube is great for oil changes and light Maintenance, The staff is Trustworthy and Knowledgeable. I recommend this Jiffy Lube to family and friends. Thank you

Sa
Review №46

Manager was extremely rude and aggressive. Was incapable of pulling up information and resulted in getting loud and being disrespectful.I’ve been a jiffy lube customer as well as my company for over ten years and have never dealt with someone this unprofessional

Jo
Review №47

It was great. I like the one in Linden. They been servicing my cars for over a decade

Pa
Review №48

The customer service was great! They were also really fast with the oil change and tire pressure.

Di
Review №49

Michael and staff are always knowledgeable, professional and courteous.

Ph
Review №50

Excellent customer service and swift service. Everything was explained beforehand and I received a clear understand of what was needed and why. I will most certainly return for an oil change in the near future!

Ka
Review №51

Jiffy Lube in Roselle, NJ is a place that I highly recommend. The staff there is courteous, caring and customer-driven. I have been a satisfied customer for 4 years and I would not dream of going elsewhere. Please check them out for oil changes, brakes and so much more.

Ka
Review №52

Every time I come here its always such a wonderful experience... They always do whats best never ever do they over charge or try to talk you into unnecessary mechanical issues..CUSTOMER SERVICE IS THE BEST ❤

Ar
Review №53

Service is very nice, an informative!

Ta
Review №54

Stopped by on the weekend for an oil change. I was in and out in about 1/2 hour! All the men that worked there treated me wonderfully, you can tell they were very concerned with customer satisfaction. I was also pleasantly surprised that they vacuum the inside of the car AND clean the windows. All that for $20.00 (I found a coupon online while I was waiting.) I will definitely go back there.

Ma
Review №55

Steve and his team at the Roselle Jiffy Lube are to be commended. I went in for an oil change and there were several customers ahead of me when I arrived. Steve coordinated both the service with his team and the communication with his customers seamlessly. I am no stranger to car maintenance as I keep my manual close at hand. Everything he suggested was right on target. I appreciate the honesty and integrity that I felt as a customer. I myself having worked in an executive position at a major retailer for thirty years am very much aware of today’s challenging environment and Steve and his team far exceeded my expectations. And just so it goes on record, I have never done a review before, but was so impressed by my experience I felt compelled to follow up. Roselle Jiffy Lube is highly recommended by me!!!

Ir
Review №56

Good Service was in & out.

Ma
Review №57

Very nice employees

Aw
Review №58

Very quick and honest work! I did not feel pressured to purchase additional services and they make an effort to tell you exactly what they think. I’ll be seeing them again in 3k miles!

Sa
Review №59

Fast easy and great rates make sure you have your coupons for the oil change. I love this place. Drove in with 2 cars for an oil change and I was out in less than 15 minutes thanks guys.

Bo
Review №60

The best service in the land an wonderful staff!

Lo
Review №61

My oil change was easy and fast during the pandemic..... Awesome Service ... Make sure to search for the jiffy lube coupons before you go....

Po
Review №62

Always great service, professional and friendly.

Le
Review №63

It took approximately 25 minutes for an oil change The staff was extremely professional But one staff member lacks a smile which goes a long way.

Ja
Review №64

Great experience, great service, worked quickly and effectively. Didnt try to push too many additional services, just ones that were really needed.

Mi
Review №65

STAY FAR AWAY FROM THIS JIFFY LUBE! I went here on Thursday for a routine oil change and tire rotation, per their suggestion. After twenty minutes, I paid and was on my way. When I started driving my car I immediately noticed that it was much louder. As soon as I put my foot on the gas, it sounded like I had no muffler! My car is only a year and a half old, and there was nothing wrong with it when I brought it in. So I took it right back and explained the loud sound. A different worker was there, and he told me that it must be something wrong with the tire rotation. He told me to go wait inside yet again while they redid it. Not once was I apologized to, and I got the impression that he didn’t even believe me. After they were done with the SECOND tire rotation, another different employee gave me my key and said I was all set. Again, no apology, no explanation, just that I was good to go. I get back in my car, and of course, the same sound is still there! I take it back, explain the problem AGAIN, but nobody could figure it out. Someone that I believe was the manager even told me everything sounded fine and he didn’t hear anything wrong. He had me drive one of his employees around the block, and so I did. He heard how loud it was and had me take it back for them to look it over again, but nobody could figure out what was wrong with it and he “couldn’t explain the sound.” According to everyone there, everything was fine with my car and there was nothing wrong. Again, not once was I apologized to. I left and took my car to a mechanic, who told me that my tail pipe was pushed up against my floor pan which was causing the loud sound, which Jiffy Lube caused when they were changing my tires. Never again will I return to this or any location. All around it was an awful and unprofessional experience, and it’s clear they have inexperienced workers who don’t know what they’re doing.

J.
Review №66

The guys at the Roselle location were quick to take care of my vehicle and installed a turn signal bulb I had brought with me. Great service!

Re
Review №67

All of the guys are very helpful. Waiting room is small and the coffee is not desirable but the people working are friendly, knowledgable and get the job done right!! So far the best place Ive taken my car for oil changes and the services that compliment. :)

Sc
Review №68

This was my first time bringing my car here and I decided I will never take my car anywhere else. The customer service is excellent and the owner is great. He gives good advice. Take it from me, you try it once and youll be like me as well.

Yo
Review №69

Great service

me
Review №70

I come here all the time and they always help me out and answer any questions I have. Super friendly and I rarely ever have to wait.

Pe
Review №71

Faster & more friendly than Cranford, had the filter I needed IN STOCK.

Wa
Review №72

Awesome experience, very friendly staff and very good service. Will definitely be going back 👍

Ro
Review №73

Relatively quick and courteous service, which was good because waiting area was WAY to warm, should have had MUCH better air conditioning. Took my coupon, I used the savings to give $5 tips to all the guys who worked on my car.

La
Review №74

They were so great! I have a high mileage car and knew it needed some extra attention. They guys walked through everything and decided to together what needed done now and what could wait until my next oil change to keep everything in my budget.

Be
Review №75

Great service. Highly professional. From now on I will only do service and jiffy!!!

Ni
Review №76

Just had my oil changed. I read the reviews before I tried them and since I was in the area I said I would try them. I asked the person who took my car about the price so he said the manager will let me know how much. Twenty minutes later I see them working on my car then the manager calls me out to sell me air filter and the filter for the inside of my car. The price was $81.00 dollars which I thought was too pricey because Ive been charged between $60-70 dollars at other places..Firestone, Meineke with my discount as an Uber driver.So I get my car back and went right back to the manager and asked him to please come that I wanted to show him. He kept asking what was the problem so I said he has to come. Whoever was checking my car had put and left my front mat and plastic that goes over the mat on the front passenger seat. So I was not pleased and he just apologized and walked away and didnt even bother to vacuum the seat with all the dust on it. Checked my this morning and they did not even put a new one to show when is my next oil change. $81.00 Service ☹☹☹

Ma
Review №77

Friendly and the guys always welcome you with a smile! Great service.....recommended this location to several friends

Co
Review №78

I had a great time with knowledgeable people, I will recommend them to everyone.

Ge
Review №79

Quick kind and courteous and price was fair

ro
Review №80

Good experience

LO
Review №81

I have been going here for many years and I can truthfully say I have not had a problem. The staff is very courteous and they answer any and all questions about your vehicle and the services you are receiving.

Da
Review №82

Fast service, no appointment needed. Very courteous service. Car was attended to with no problems.

Al
Review №83

The friendly folks here are fast yet meticulous and they do it all with a friendly, professional disposition. I always take my iPad with me when I get my car serviced because I know I’ll be there for hours. Well these guys were done with my oil change and tire rotation before I finished my game of solitaire lol.

Sh
Review №84

The customer service is excellent. They have helped to keep my 2008 Hyundai Sonata up and running.

Sh
Review №85

The best place to service your car, the staffs are very polite and friendly. This will be my new favorite place for oil change.

ki
Review №86

All I can say about this place is GREAT!!! They took care of my baby BMW X6

Sh
Review №87

Excellent service but not as cheap as they used to be.

Se
Review №88

I always have a good experience when I get my car serviced. All of the servicemen are very are personable and no problems arise after my vehicle is done.

Sh
Review №89

Very nice people and quick service!

De
Review №90

The staff was very professional and friendly . It was a few people before me but my wait time was very minimal. I was in and out in less then 1-hour . I will definitely be returning . .

Da
Review №91

Fast and professional took good care of my car will definitely come back

Ed
Review №92

Great Staff.. Friendly atmosphere. Would bring my truck again..

Er
Review №93

They do good work here. Definitely helped me out with my fleet vehicle and its needs.

El
Review №94

May experience was good and fast service

Mi
Review №95

Treated with respect. And work done in a timely manner.

Ba
Review №96

The service at didnt take long for the oil change and checkup of other things. They point out anything that needed to be replace and show you the item, so you know if wanted to have it replace or not. They was also very professional.

Mi
Review №97

Very nice people, very helpful

Ro
Review №98

Good employees friendly knowledgeable. Quick service

Ke
Review №99

Friendly and honest service.

Ca
Review №100

Excellent service

Information
5 Photos
100 Comments
4.5 Rating
  • Address:235 E St Georges Ave, Roselle, NJ 07203, United States
  • Phone:+1 908-241-2232
Categories
  • Oil change service
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–5PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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