Our visit was pretty nice. The place was clean inside and out, the people were nice and polite. Our salesman, Greg, was really nice. He had a great attitude and tried to help us. The selection of used cars was not that great. We stayed 6 hours trying to make a deal. The bank approved our loan for more than double what we planned to pay monthly. We finally left without a car.

As always, service was prompt, staff were friendly and they make the entire process seamless

My nephew ordered some parts for his car - they came in pretty quickly, the mechanic got the work done and it didnt take long.

They gave me great deal on the truck. So I bought it. But only 3 stars because they gave me hard sell tactics on financing and I got 100% better rate through my credit union.

Best car dealership. Manager is really great and sales person Ryan was amazing. Thanks for my Tiguan.

They sold me my 2015 Mazda 3 in a blizzard and salesman remembered me when we boughtthe 2018 model for my niece, since it had the auto breaking standard, offered an extended warranty for 7 years/70,000. Thought I would never use it. It just saved my 6 year/30,000 car over $3,000 due to a sensor issue that requires BOTH back sensors to be replaced even though only one is causing trouble. Each one is $1,500... not including the labor or loaner. Glad I did it! Gustavo, in service department, is awesome and very easy to work with. He is what customer service should look like everywhere.

I like this company, and of course car service is very good here

I have been a long time customer of Ourisman Rockmont in Rockville MD. All of my cars have been purchased from Ourisman. I had a service advisor that left the company and I was paired up with Nick Vasquez. He has a friendly and welcoming demeanor every time I come in. Keeps me informed of the progress of my vehicles and he will try his best to accommodate needs, when he can. He really works for the customers. I definitely recommend this service department and Nick for your vehicles needs!

Corley Chu could not have been any more courteous and understanding. He was responsive to all of my concerns in this difficult time. Service was exactly as promised, on time and efficient. Car delivered in spotless condition.Many thanks for your excellent service.C . H. Scherr

Everyone here is great. They make a great team.. Even if one of the sales people isnt assigned to you, they all help out so you can make the best decision. My girlfriend and I both bought new cars here and would recommend this place 100%.

I went in to look at a car for my son and I had the BEST experience a car buyer could have. Not only were they serving breakfast and lunch, they served a big dose of customer service. They were knowledgeable and kept us informed every step of the way. Mark and Saurabh were excellent salesmen. I will be returning for my future needs. Thank you for making my sons first car buying experience a WIN!!

Visit if you are a Mazda fan.

Very polite and kind. Cleaning personnel was on site keeping the waiting area cleaned

I had an excellent experience here. Willie and Bradd were my was my sales people, and were fantastic to work with. This was my 3rd Chevy dealership that I visited recently and the best experience by far. Looking forward to visiting in the future!!

Only went there to support a loved one and got bamboozle. They are pushy people who would do anything to get a sale and my loved one fell for it.

Best dealer Ive ever dealt with

Almost a year ago we got a 2018 CX-9 here. We really like it. Today we came back for the 1st oil change I wasnt happy. I called the evening before to make sure that who ever brings the car will get a ride to work. Guess what it didnt happen. And this is not what I have been told the day before. I like business with integrity, honesty, and great customer service. Unfortunately today wasnt the case.

Steve is an exceptional salesman! Hard working and will get you straight for the vehicle you are looking for!

Bought used Honda Accord. Nice showroom

I am really happy with my experience with Chevrolet Ourisman. They have a outstanding customer service and I would totally recommend.q

Comfortable waiting room, great parts department customer service, good service at service department.

Stay away from this dealership. I went there to buy a truck and never coming back, the salesman over priced the truck, the online price was $28000 but he told me that the price was $33000 big mistake because I did my research before a went there and when I confronted him about the price difference he told me that the lower price was for people with really good credit. So in other words if you have low credit you have to pay more lol. That was the stupidest thing I ever heard in my life or maybe he thought that I was stupid enough to believe that BS.Anyway Im glad I got out of there on time. Thanks to your salesman I went to easterns dealership to buy my truck, better price, better truck and less miles.

Lost my keys got new ones made great service nice employee s

Im very satisfied with their staff. They are professional in their job as well as focused on customer courtesy and satisfaction.

Salesman was rather pushy after told him to back off. Did not purchase vehicle with them & doubt will visit next time car shopping.

This is our first Mazda. I am planning to have the next one also from here. Ray (Reza) is my sell representative. We like him so much.

Great place to buy cars and trucks helpful people

Went in for emergency service. Mr. Pai and Ms. Maxine were beyond helpful.

Sales man Tom was great

These are great people. Nick and Ender are great. They are helpful and knowledgable.

Very poor customer service. Sales Department needs retraining.

I never feel like they are being honest with me... they tell me how much the service will be and then the bill is anywhere from $100-$500 more...without any explanation. And to top it off...the employees have been rude and condescending. Not what I get at the dealership service center for our other car. I dont have the energy to deal with this place anymore. Moving on...and trading in the VW for another Honda.

The Chevy store still does bait and switch.

I always get great service when I bring my cars here. New facility is very nice.

Awesome group of people! I will return to Ourisman for future vehicle purchases!

Very disappointed whit this dealer

Visited this dealership to check what options and vehicles were available for someone with less than perfect credit. It’s been almost a week and they have yet to secure financing to purchase a vehicle.

Bought a new car, made the process easy, located on Rockville pike ask for Steve

Great place, miss the old lot but still nice

Its all right

Personality in the service department!

Went to get my chevy cruze 2011 checked out due to leaking coolant (wanted to see if it was the extended warranty part that was leaking). They checked that and also slapped on a multi-point inspection that was not specified when checking in. To have them do the diagnostic and the multi-point inspection it cost $162. They came back to tell me that it wasnt the warrant part but the replacement of the part in question would be $380 and that my front brakes had 2mm left and needed to be replaced and with resurfaced rotors, a brake fluid flush, and cleaning the r rear brakes Id end up paying about $1k all in.I decided to take my car to white flint auto since I really only wanted to check if the warranty part was broken. I paid $280 for the replacement of the part in question and they told me the thinnest of all the brakes was 6mm and my rear brakes had 90% of their life and didnt need any adjustment/cleaning. Glad I dodged that bullet and will not be coming here again.Also, at Ourisman, one of the salesman from the sales side of the house was going around introducing himself and asking questions about peoples cars to see if they would be interested in purchasing or seeing a car. A+ for effort, but really turned me off as I was clearly trying to work (he even started off the convo with that).TLDR: Was quoted a much higher price (expected) and also that front brake pads were dangerously thin (2mm), but turns out they were at the very least only 6mm or at about 30%.

ATTENTION ATTENTION CAN I GET YOUR ATTENTION!!!!!! PLEASE BE ADVISED THAT OUR EXPERIENCE AT THIS DEALERSHIP WAS F*%#ING AWESOME WARDELL WAS OUR SALEMAN AND KNEW WHAT HE WAS TALKING ABOUT ALSO IF YOU WANT TO KNOW ANYTHING IF YOU NEED A HOOKUP ON ANYTHING HE HAS IT ALL TINT MAN ETC.... JUST GO ASK FOR WARDELL PLEASE IF YOU WANT THE RIGHT CAR MAKE YOUR DECISION WITH HIM

The employees were very cordial and worked to address my concerns.

Great service, courteous and professional staff. Waiting area with free Wi-Fi, lounge and quiet room for getting some work done while waiting for your ride. Free coffee and snacks help as well.I switched my dealership for servicing my VW. No longer dealing with check engine lights after picking up a car from oil change. Or not being able to shut the door after car was serviced for routine stuff. But thats another review for that particular dealer and the reason why I started going Ourisman VW in Rockville.

Good service

See Brad, great guy, great prices...

I am always disappointed when I come to them. The last time I went their garage door was down so I parked outside and walked in to check in. At first I couldnt find anyone to help me then one of the guys comes up to me and tells me to go bring my car in to the garage because it is cold out and he didnt want to go outside. Good customer service would be him going outside so the customer doesnt get cold. Then after the oil change they parked my car outside in the cold, instead of bringing it into their loop garage, which is separate from the garage they use to work on your vehicle. They have signs everywhere saying free carwash with oil change. I have yet to get a carwash it seems to either not exist or be broken depending on who you talk to. Also when I was checking in I asked several questions about what my car needed. The agent kept telling me he wasnt assigned to my account so he didnt know but my actual agent would. When I asked my actual agent he just kept telling me the work they did was on the receipt and refused to answer any questions I had.

Nice staff.

Good service dept.

Worse place for auto repair. Salesmen lie to you

Excellent service

Customer service was great but they lack variety and quality products.

I love the place

Service always good

Great GM

Great service

Awesome customer service

Once you buy the car, from them, they dont want anything to with you.

They worked super hard to get me into a car.

Helpful staff

Chevy dealership I like it

Great Dealership

Great service

Outstanding

Javier helped me excellent service

Excellent

The service staff are very friendly and efficient

Good