I went in due to a system recall on my Equinox. It was my first time visiting and I was very impressed with the customer service. They provided me a ride home and picked me up when my car was ready. Every one was so kind and helpful but my service advisor Allen was a gem. I rarely write reviews but really wanted to give credit where it was due.

I am very happy with my purchase. Casey took his time to ensure that I found a car. The manager and other associates were very helpful. Whether it’s providing me tips on the vehicle that I chose or working within my budget. I am very appreciative and left a happy customer.

On Behalf of the entire team at Katies Got Cars we would like to say thanks for the awesome work done by our service team rep. Remarkable understanding of the car and our service needs. We felt confident with our 2018 Corvette Stingray in his hands, and the Team delivered!! 5 Stars all the way around. We can say enough. We look forward to coming back to that same exceptional service very soon.

Aaron was awesome! Made the whole experience fun and easy. I recently totaled my car and was having a hard time picking a new one with the car shortage going on, and Aaron worked with me to make sure I got the car I would be happiest in! Howard in finance was a wizard at making sure I got the best deal possible and crunching the numbers to fit my budget. Would come back again!

Joseph is the best. We had a bit of a rocky start, but this man really worked hard to make it happen. Went to look at a 2018 used Tiguan and left the next day with a new 2021 Tiguan. Beautiful.

Exceptional service provided by David. David continued to update me on the process since day one, and answered my numerous questions. David was professional, kind, efficient, and a joy to deal with. Regarding car repair, I just picked it up yesterday and everything seems to work fine as of now. Thank you so much!

The best car buying experience ever! My mom was looking for a Bolt EV - Ourisman has one of the only left in the area. The sales staff and management were awesome!! Made my mom feel very comfortable. We got a great deal on the exact car she wanted and we couldnt be happier with the whole experience. Ive bought a lot of cars over the years and these folks are top notch!

**** Very poor customer service and EXTREMELY shady - we regret purchasing our car and it’s been ONLY 4 days since we got it from Ourisman Rockville.Last Saturday, we spent the day working with our rep, Theo, to purchase a Jeep. The vehicle, although used, was new and exciting for us. Upon doing the inspection of the car, we noticed some parts missing. We were quickly reassured that we could come in and service the car at any time as we were owed for the missing/damaged parts. Given our very tight schedules, we explicitly said we would only take the car if we could service it on the following Saturday. Theo said “yes of course”. We even asked to schedule it for the following Saturday to lock it in our calendars and Theo said just come whenever on Saturday. Yesterday, we called Theo to set the appointment for this coming Saturday. He immediately responded and said our servicing department doesn’t do that on Saturdays. He tried to absolve himself of his absolute LIES by saying our departments operate independently of one another and he doesn’t know. Apparently if you shop here then you need to speak with the individual departments to ensure you’re getting the full truth because it’s not the person selling you the cars job to do that. So duh, it’s obviously the customers! If we could come during the week, we would but it’s not feasible and we purchased the car with the understanding that we could be accommodated on a Saturday. We asked Theo what options are there if we drop the car at 6 am during the week, receive a loaner, and collect it the upcoming Saturday / his response “yeah, idk you just have to come”. They will say anything for ink on paper. If there’s one thing we definitely walked away with, it was certainly that slimy car dealership feeling.

Alan was helpful, personable and honest about my service needs. He gave me good time estimates, price updates and has great people skills.

Great dealership, we really love VICTORIA she very professional and patient with who she is helping find a car and was just very nice overall keep up the great job.

Went there Friday night to look for a pickup truck ! Jeff Wells manager help me with prices on trucks that I liked . He wasn’t pushy like other salesman I have dealt with before, very nice sales person then there was another sales person that help me Casey Minnick who went an extra 1 mile for me . So I picked the truck I wanted, low on fuel couldn’t take it for a long test drive, Casey & Jeff put fuel in the truck so my wife & I could test drive it for 20 minutes . The following day I purchased that truck, those two salesman are wonderful, I recommend everyone to go see those two men . Best salesman ever .Thanks you Jeff & Casey at Ourisman Chevrolet in Rockville ., MdPip I.

This is the worst customer service experience Ive had in a long time. 100% regret purchasing our 2021 Suburban here.Our SUV had added DVD players in the back and when we took it home, they didnt work - no power. Come to find out there was a DVD stuck in it.On top of that there were dents in our rear bumper (Im assuming came from loading). The dealership did not replace the bumper just banged it out with a hammer.It was a hassle to get the appointment to get these 2 things fixed and when we finally went to pick it back up - the SUV was on E ....that is not how we brought it there nor is that how we brought the loaner car back.Additionally - we were only given 1 key, the first thing they told us was that the 2nd key was at another dealership ...after that NEVER showed up they put us in touch with some one to make a key and we are only given a 2 hr window of when these people will show up - no concrete appointment time.If I could go back in time I would never have done business at this place. The people who work there do not communicate with each other and the effort put forth to resolve the small issues we had was so poorly managed. Save yourself the headache and go to different dealership.

This was my first experience buying a car for myself. I was assisted by Kain and the process was very accommodating, he broke down everything and more than helpful with anything I needed. Though I had complications on my end, the whole team worked with me and went the extra mile to make sure I was taken care of.I am happy with my purchase and the support given from this location!

I went to this dealership looking for a car that I seen online but of course it was not there, however, the sales persons are so great here that I brought another vehicle and I have to say Im happy with it. Mrs. Karla and Kimberly are great but there partners also made me feel at home. Like the place and the people. Thanks you guys.

The fix was done on the same day and the completion time was as what I was told to expect. The prices were reasonable.I was told that the car would be cleaned free of charge. There were no details on how it was cleaned. When I got my car back, it wasnt cleaned at at all and to make it worse, someone had left a grease stain on the driver door and window.

The guy is so nice and polite. No pushing.

I had the pleasure of working with Terenzo. He was amazing.Terenzo was very easy to walk to. He made me and my mother feel very comfortable. I didnt feel pressure to buy a car.When we were finalizing the purchase on the Trailblazer, I told Terenzo that I wanted to name the car. He took a look at the car and named him Casper. I loved it :)I appreciate Terenzo staying late on a Sunday, making sure that I was pleased with my car.

Takeya Rollins is the best salesperson at Ourisman Chevrolet in Rockville. She was friendly, professional, knowledgeable, cared about our needs, thorough with setting up the car’s features, and most importantly explained each page of the sales contract. Howard was our finance person, and made the process easy and stress-free. Bryce who was the sales manager was professional, experienced, and easy to understand. Overall it was a wonderful experience and the team was exceptional!

My first ever experience here was absolutely turn key. Jonathan is helpful and knowledgeable; he’s a great ambassador for Ourisman. The customer lounge is spacious and comfortable. The service turnaround time was efficient. Well done!

Very nice service advisor Mr Nick and his manager give me over $ 100 off discount Im so happy nice people good follow up and honest

My experience was nothing short than life changing. I walked into Ourisman a boy but left a man. My sales person was James Hoff. If i ever have kids i hope they are half the man he is. Let me put it this way if my house was burning and James Hoff, my treasured family heirlooms and a puppy were trapped and i could only save two. I would save James twice. Go to Ourisman. Ask for James Hoff. Your life will never be the same.

The folks at Ourisman Chevrolet of Rockville were very nice to deal with. My sales consultant, Efrain Castillo was great. I got a fair deal and would buy from them again.

Had a great car buying experience at the super center on 355. No high pressure sales tactics. Casey, Jeff, Tim and Reggie were all professional, friendly and worked hard to meet all of my significant wish list for a used car. I will say, if you visit Ourisman Mazda, VW further sout, be prepared for long wait times and inefficiency. My salesman Casey did his absolute best, but there’s nothing to be done with lack of organization somewhere else. Ultimately, completely happy and satisfied.

Stephanie Escobar was great to work with. Shes very knowledgeable and takes the time to really address questions and concerns. The overall process with Ourisman was positive. I highly recommend.

I waited for my car but found that I miss the quiet room. I felt this wait time was much longer than an hour and half to two hours. Also, I dont like the technicians messing with my air conditioning. It was left on and it seems my settings for my seat was changed.

My experience with the dealership was fine. HOWEVER, my experience with your Service Center SUCKED! When I called to bring my car in for serving based on a recall notice, I said that I wanted the right sideview mirror replaced and wanted a bottle of touch up paint. I was quoted about $232 for the mirror and $98 for labor. I asked that they confirm that the mirror and paint would be there the day i brought my car in, as i did not want to have to bring it in twice. I was assured more than once that everything would be there. So, naturally, when I brought my car in, the dealership knew NOTHING about my request for the mirror and paint. AND not only was I told that the mirror would have to be special ordered, I was told it the mirror and labor would cost $715!

Best dealer experience Ive ever had. They managed to replace my radiator same day, on a holiday weekend.. we were out of state and would have been stranded otherwise. These guys hustled to find one, and the mechanic did a great job. I couldnt believe it. They saved my trip, 100%

I bought my Chevy Bolt 2021 in one day at Ourisman Chevrolet in Rockville. It was the best buying experience I ever had for a new car - and Ive been driving for over 4 decades! Being on the Ourisman email list, I receive emails about specials. When I saw the special for the Chevy Bolt I called right away. In just a few minutes on the phone I bought my car! Petros was my salesman and he was so easy and nice to work with. And I had the same easy, helpful and friendly experience when I picked up my car - so delightful! I Love my Chevy Bolt and I would highly recommend Ourisman Chevrolet of Rockville to all of my family and friends! Thank you so much!

We’ve had our Suburban to Ourisman Rockville for both major repair and routine maintenance after purchasing it from a non-Chevy garage that was less than stellar. Their team has our car whipped into perfect shape. The service team is courteous, transparent and always takes time to explain options instead of forcing heavy handed and costly recommendations. Definitely recommend them.

I inadvertently lost $200 in my car. While I was waiting for my service to be completed Nick called me and said a service tech had found the money in the driver door side pocket. It must have fallen out of my pocket while I was taking my phone from my pocket. I applaud the Ourisman team for their honesty. Thank you.

The whole Team was Awesome & great to work with. They was very knowledgeable and takes the time to really address questions and concerns. The overall process with Ourisman was positive. I highly recommend.

Absolutely disgusted with the level of service from the finance department. I did the transaction completely remote and my sales person was okay but this entire experience has been awful. I purchased a vehicle in my business name and nothing about the process has gone right. They ran my personal credit 4 times after I Explicitly provided approval for 2. The car was applied to my personal credit and every time I call to speak to someone, I get placed on a phone ring game and never get to finance. I was told there is nothing they can do about it since the sales person relayed the information late; like that my fault. I even requested that they contact the credit companies and ask for removal since it was an error on their part and the Fair credit reporting act requires them to remove inaccuracies and fraudulent submissions. The dealership told me no, it will fall off in 2 years and wont affect my credit that much. I hope this review gets some attention so that my issues can be resolved. Based on what I have already experienced, I doubt it. DO NOT patronage this location.

Tomas was very helpful throughout the entire process - even afterwards, he has been following up and checking-in to ensure I have everything I need. Would definitely recommend him to everyone!

Everyone here is truly amazing! Tee was phenomenal at helping get everything & more I can ask for in a car! Thank you Tee for being patient with me! I defiantly recommend this place!!!!

This is my first time at this dealer. This place is super clean and organized. The Staff is friendly and professional. Martin Gonchar was my service advisor. I got my service done and 4 Recalls done in hours. I recommend this place to service Chevrolet and I will come back.

I was so happy to see my car this morning! Jose Marroquín was on point with every detail, which made me feel at ease about the process. I cannot think him enough for listening to my concerns about replace vs new! Jose definitely has earned my business for this repair shop! These folks are top knotch!Many thanks! Christine

Staff excellent during the purchase, communication and process very quick and smooth.

I took my car to two different shops and they couldn’t find out why my car was cutting off why driving. I took my car here on Monday and got my car back fully running with no problems on Thursday. Nick was very professional and i will be bringing my car back here no matter the price. They are professional and work fast and also knows what they are doing.

The saleswoman with whom I spoke, Victoria, is OUTSTANDING! She is polite, professional, knowledgeable, and was able to provide everything I needed.

I am a first time buyer and working with this team is really great— it was a breeze. Robb Tardy is my sales agent— he was so patient with me during the process, he was very accommodating, and he made sure that I will have everything I need. He never failed to communicate and give me a heads up. Bruce, the financial advisor is great to work with as well. He made sure that everything is ready and when he was done with the approval and financial aspects of it, he called me in and it was really fast. Both of them were so efficient. Also, Allen of the service team is really great. He helped me with so much today. Lastly, Jimena, a financial advisor was also so gracious. Everyone in this dealer is so great, friendly, and efficient. I would recommend them.

Wardell was absolutely amazing when it came to helping me with my first car and ensuring I got the best deal possible. Highly recommended!!!

I went in to get my brakes checked. Since it was raining they could not hear the noise. But since I was there I did need an oil change so while they checked the oil they checked the brakes . I was told of the noise starts back to being it in. I just hopes it’s not raining. The gentlemen explained everything and made me feel confident that my car was safe to drive . Excellent customer service .

Had a very pleasant experience getting our new Equinox. Friendly staff, very informative and knowledgeable. I’d buy another vehicle from here again.

The appointment was for an oil change and systems check, nothing more. Because of COVID, the car had only gone 3,000 miles over the past year. It is a 2015 model with 48,000 miles. The service rep had a list of needed items that totaled over $1,000. I told him to go ahead, but not to rotate the tires, which had been done 3,000 miles earlier. Afterward, I check with the manual and MyChevrolet online. Almost none of those needed items were listed. And they rotated the tires despite my asking not to. I feel taken. I have been using Ourisman since first purchasing a 2012 Volt. I thin this is the last time.

Rob was great. Very helpful

That Andrew Becker is one exceptional Leader. Best of the best!

I flew from Texas to pick up this 3.0 gem. The price was hard to passed on compared with my local Chevrolet dealers. Wardell was an excellent salesman. He picked me up at the airport and finished all the paper works in no time, I would recommend him to y’all, my fam and friends.

Thank you Ourisman for working out a no pressure deal. Your service was superb, excellent hospitality and informative.

Had a slow leak in a tire they told me what my options would be and quickly fixed it.

I couldn’t have had a better car buying experience than what I’ve experienced at Oursman Rockville. As I stepped out of my rental car, Takeya greeted me with a warm smile and asked if she could be of assistance. Her professionalism was impeccable and unlike most car salespersons she wasn’t abrasive, she simply asked what my interest was and drove me to their larger lot to view the available vehicles. Additionally, Jimena in finance was also very welcoming.

Made an appointment for an oil change, tire rotation, replace wipers, and a taillight at 11:00am. Still sitting here at 3:00 waiting for my vehicle. Only checked in once to update me at 2pm and still had to replace the taillight. Estimated cost $270, they better be hand blowing the glass for that taillight.

Charles was super professional and very knowledgeable and thorough in the service provided.

Went for a scheduled oil change. They dont have a dedicated oil service lane as Ive used at other dealerships, but I was in and out in around 45-50 minutes which isnt bad. They have a nice area to use a laptop while waiting (or a separate area for watching TV) and a kids toy/play room. No WI-FI however.

The service at this place is top notch. I’ve had good experiences with the service (Alan and Andrew) and parts team (Bryan went out of his way). They all provide great Service.

I was fortunate to have Allen Krum as my service representative his is extremely knowledgable and direct in his effort to solve my problems and made recommendations for future service for items that could be postponed due to timing, I will be back soon.

5 stars is not enough!! I had a great experience from dealing with my sales associate Rahleak to the GM Sarah! I bought the 2021 Corvette over the phone from NY. They guided me from start to finish, helped with great terms on financing and even helped me locate a transport company! Easy breezy! Thank you guys your dealership comes highly recommended by me!!

Everything was great. It was my first time purchasing and they made everything easy for me. Everyone was friendly with great customer service. I would definitely recommend and be back!

Came in with my car which was under warranty, they took care of it with no charge, and I got it back a few days later with a fresh wash! No complaints here.

I bought my first car through them. I worked with Tomas Carlo and he was great, I will definitely come here for my servicing and other car needs. He was just as excited and relieved as I was while going through the process. Almost everyone there was very polite and friendly. Would definitely recommend this dealership.

Tomas, Bruce and Cammeron! Amazing people skills, I felt heard and my concerns were fully addressed with intricate details being well explained. I will be sure to write an even better review later down the line as I just left with my new car 🚘!

Great work the service assistant manager was very helpful and honest !

Not a very good experience. I called 3 times and gave all info, wanted to buy the car, but no one would call back. Couldnt get any prices for the car. And they said the price was going to be higher than they advertised. Watch out!

Our sales man, Petros, worked hard to get us a great deal. We love our new Tahoe. He went above and beyond. His delivery to our home was the icing on the cake.

I Love This Place! This Was The Place To Give Me My FIRST CAR! They Are Like FAMILY! I Come Every Month To Get A Oil Change ... AL From The Service Department Is AMAZING! He’s ALWAYS Respectful And Kind! Bruce Is THE MAN WITH THE PLAN! He’s ALWAYS Helpful And Has Mad My Cheverolet Experience THE BEST! I Appreciate The Quality Service Guys! STAY SAFE.

Jonathan was very helpful. They were able to get my car in right away.

If I could give the Chevy service 0 stars, I would. Weve been burned here twice, never again. The first time they wouldnt release our car back to us because they were having trouble connecting with the warranty people (all under the Chevy umbrella.) We ended up paying out of pocket in order to get our car back, tried to get our money back from them once the warranty company paid Ourisman, but after trying and trying to get our money back with no success we finally gave up.The second time I made an appointment for routine service. The person on the phone asked if I would like a loaner, to which I said yes. Made a 6am appt, showed up and was told there was a 2 week wait for a loaner car. Had to turn around and leave since the loaner was the reason I made the appointment in the first place.Highly recommend NEVER using them to service your vehicle!

I tried... I really did to not have to write this review. The floor sales manager at Ourisman Chevrolet convinced me to buy a traverse without a roof rack (which I love) and that he would add on a roof rack when I picked up my license plates in 2 weeks. Im in sales and I knew to put that in the contract, so I had them put it in. It didnt make a difference. It has now been over 150 days. I missed an entire summer (no bike, no kayak, no Home Depot trips) and worst of all I paid for it. I have a car that I paid for and its missing something that was promised contractually. Ive called and texted and spent at least 9 hours trying to do something, anything that would get their attention to get me the roof rack I already paid for. For sure everyday they are only focused on the new car sales that day. This was my first a likely last chevy purchase. Back to Jim Coleman I go. At this point I had to resort to writing a review here and next is to call GM financial and maybe also the ourisman regional manager because nothing else has worked. If you are looking for a nice easy experience... be very very aware that after you sign they will no longer help.

I brought my truck in for 22.5K service and because of noise coming from the front suspension. They charged a diagnostic fee of $127 because they took my front wheels off to look at my brakes. Based on said diagnostic, they claimed the noise was coming from my front brakes and rotors, because I have aftermarket wheels and painted calipers. They said the remedy would be to resurface the rotors and install ceramic brake pads for an estimated total of $595. I declined as I knew that was not the issue. After a second opinion elsewhere, it turns out I was correct as the noise was not coming from the brakes or rotors and has since been remedied. They said they were washing my truck before returning it and it still had mud and dirt on it when I got it back. The front passenger seat had been reclined and I had to return to the dealership about 20 minutes after I left because I realized they hadnt put my wheel lock key back in the glove compartment. It was my first visit to their service department and I dont plan to returning. The only thing they did right was topping up my wheels to the desired PSI.

I love coming here for my services. Nice cozy wait area. Lovely customer service and very nice and friendly staff members

You do excellent job and I love that. Im very happy with you. Thank you so much.

It was a comfortable experience there. Where did your little longer than I hoped. Im going back there tomorrow with another problem.

Stephany was our car salesperson that help us with our new Traverse! She knew everything about the car! Very happy with my truck!Also, Ourisman worked with us on the price!Thanks Stephany and MIke!

I had a very good experience at Ourisman Chevrolet of Rockville last night.From the 1st call from Omar to Petros following up with me with text messages, email to confirm my appointment and giving me a call to see where I was.Getting to the dealership, I met Boye Adeleye, the Sale Manager and he went all out to make sure I got something within my budget and the i love. Most importantly, my Wife was happy and she love the car.I dont do this, but for these amazing people, i have to.Great Job guys for putting my family in a Car that we love.

Repair was expensive but probably fair, since labor took a long time. With the extended labor, though, the car was in and out of the shop fast — dropped off late on Saturday, finished by Wednesday morning. Allen was extremely helpful and communicative.UPDATE: Ourisman lost my spare key and steering wheel lock key, which were dropped off with the car since the ignition key was stuck in the ignition. I was pretty disappointed with this. They said theyd be able to make me a new spare key, but that will have to be whenever the next time I am out in Rockville is.

I brought my vehicle in at 7 AM as scheduled. My recall and periodic servicing plus a wash were done before 10am. I was consulted about two optional items which I rejected. Smooth sailing and courteous service

Nick Vasquez, my service provider, was friendly and professional. He helped me redeem my My Chevrolet Rewards Points, and answered my questions. When I realized that I had left my house keys attached to the keyring that I had left with my car when I dropped it for service, he quickly retrieved my house key and other non-car keys, put them on a new temporary ring, and brought them right out to me. Overall, a very pleasant experience and great customer service.

Scheduled an appointment for an oil change through my app (myChevrolet) and one was available for the next morning. I arrived, was greeted by my service manager and my vehicle was serviced. They were professional, courteous and efficient. Always a great experience here!

I drove 45 minutes twice for a scheduled appointment only to be told my car wouldn’t be serviced until the following day or even two days later. Was told no rental cars were available and I had to find someone to pick me up or catch public transportation. Horrible customer service and miscommunication starting from the female receptionist to the salesman Mandeep. Was charged for services that were NOT rendered and car was not fixed upon my arrival. My husband used 3 hours of leave to assist me. I had to schedule another appointment the following day to diagnose what I just paid to fix. Highly FRUSTRATED, UPSET AND WILL NOT be recommending Oursmen Rockville to ANYONE!!!

I am literally out of words because of my experience and my nature 😀, I can only say that from A-Z I had the most wonderful experience buying my my new car (it is not my first),One thing that is outstanding with this purchase, that I never had to step in the dealership everything was done via phone and email.The praise goes to Wardell and Imana they were so amazing!Thank you!

Nick Vasquez was awesome from the beginning to the end very professional and courteous. I was stressed from car trouble over the weekend and Monday morning I gave Ourisman a call and Nick assisted me in getting an appointment and was there waiting for me when I arrived and took care of my car in a jiffy. Thanks

Great service! Wardell was awesome and accomdating.

In the service they never do the check points and they never do tire rotations nor do they do checkout point, I’ve had the worst experience ever, when I bought the package that offers multi point vehicle inspection, tire rotation in every oil change they didn’t do a single one of the things offered. Also when you try to complain the employees start throwing the blame at each other, they’re all liars

My experience at the service department was more than I was expecting today. I appreciate as always the service Manager for doing an outstanding job as well as the courtesy I received from all staff members including the cleaning crew who did their very best to provide a safe and healthy environment.

Very good service will return with all my vehicles.

They scheduled me for a last minute oil change, accepted a competitors coupon and offered and washed my vehicle! Great service! Everyone was polite and friendly!

I just want to say what an amazing experience I had at Ourisman Chevrolet of Rockville yesterday!! The sales Professional Yesir went above and beyond! I was beyond stoked when he got me into this beautiful 2021 Chevy Spark!! Words cannot express my gratitude at how helpful and understanding he was. Best experience Ive ever had hands down! Im beyond thankful to have met him and he made the experience so much fun and I love my new ride!!! I give 5 stars all due to Yesir and how he treated me like I was his #1 customer. I see him going so far in this field, he is great! Amazing customer skills. He took the time to show me all the perks that came with this vehicle and how to use the technology within this vehicle. Could not have been happier!! Also Cammeron Mayberry the sales manager. They worked together and gave me the best vehicle I could ever ask for. Hats off to you guys there! If I ever purchase another vehicle I will be back to purchase from you. Thanks so much!

After my vehicle was serviced they explained to me what was going on with my car and why the car needed to repaired..Overall it was a great experience..

Professional and courteous staff, however after over six grand in repairs my vehicle had trouble starting! Returned to find out I needed a new battery, which is peculiar since the battery passed the initial multi-point inspection

Idk. But my husband works here and he’s fine as hell so that’s just a W for the whole place

Great experience from start to finish. I purchased the 2021 Chevy trailblazer, the price beat all the dealers by far.The sales person Yessir was very professional and informative going over the vehicle with me. The sale manager Cameron M was super helpful, the finance manager Bruce gets me the best rates. Thank you so much all

You all did everything in your power to help me get into a brand new car. I don’t have some of the features I wanted because my bank preferred a different trim but i am very thankful and commend Leymi and the team for all their hard work!

Good, prompt service, however very expensive. I had had the same job performed in another state and both parts and labor were a lot cheaper.

I was happy the technician were knowledgeable, friendly and they took good care of me.

I was actually in pursuit of a Toyota RAV 4 until I spoke to the sales person Petros Welday. We discussed what I was looking for and he was able to quickly identify a car for me on the floor. He made me feel so comfortable and confident during this process of buying my first car that I couldn’t see myself shopping with any other dealership but Ourisman. I really would not have made this purchase if it weren’t for Mr. Welday. I’m very grateful for his guidance through this process.

Back in 2019 me and the wife bought a 2019 Traverse. We traded in a 2014 Nissan Altima. We were stupid enough to never check the paperwork after being told we were getting $12,000 in trade in value for the car. The sales manager I don’t remember his name, told us numerous times that we were getting that amount. Turn the page now to 2021. We are trading in the car for the 2021 model of the traverse. Going through the paperwork from that date. We ONLY GOT $6,000 for the Altima. Scam artists work there. We spoke to the sales manager that’s there now and he basically shrug us off while trying to scam us into a $60,000. The math is adding up to somewhere around $52,000 after dealer fees and taxes. Where are the other $8,000 coming from. He basically didn’t have an answer. Last car I’m ever being from Chevy!

Ourisman Chevrolet in Rockville did a GREAT job in diagnosing and repairing my vehicle. Other Chevrolet dealershipsapparently did not take the time to solve my automotive problem as thisdealership solved the problem in a professional manner.

Stephany was amazing! We live 2 hrs away so only had an online experience until the day of the purchase. She sent us videos of different options that were very helpful. Although we changed our mind up til the minute of purchase, she was understanding and helpful. She is awesome!!

We worked with Frank Marinucci recently and it was the by far the best experience buying a car. Frank was not only knowledgeable about every details he was warm and easy to converse with. The next time we buy a car we will be calling Frank!

Absolutely loved the service and help when buying the car. After i bought the vehicle the service has been very poor and filled with lots of miscommunication and delays.

Amazing Service that I havent experienced anywhere else.My service Advise Mandeep took care of me really.The speed of the service process was Outstanding.If you want your vehicle to be in safe hands... this is the service and the team you are looking to work with :)