user
Auto Dent Care Inc
5410 Randolph Rd, Rockville, MD 20852, United States
Appearance
Auto Dent Care Inc
Comments
Ju
Review №1

We have been doing business with Victor, Felipe and the team for over 7 years. We have trusted them with restoring 3 different cars and each time we are more impressed than the last time. Fair and honest estimates backed by some of the most talented people you will find. Quality work and customer service matters to them and thats why we keep coming back. Thank you for keeping us happy and on the road.

Ma
Review №2

Received a pretty deep scratch that also dented my vehicle on one of the front body panels. Volvo dealer want just over $1,000 for it - Auto Dent Care were able to do for almost half the price. Staff were friendly and turn around time was very quick. The car looks excellent and they threw in an unexpected wash both inside and out.When we pulled up to pick up the car, a staff member was out there touching up paint chips that had nothing to do with what the car was brought up in for. They were also nice enough to quickly pump up the tires of our other vehicle which had a low tire pressure indicator light pop on while we were on the way there.Overall they were professional, friendly, quick, and went above and beyond. Definitely my new go to place should the unfortunate occur and would recommend to anyone needing work done.

Br
Review №3

Amazing service, my Pearly White Car has been repaired here after collisions at least 4 times by Felipe and the crew members. They never fail to leave my 2013 car looking brand new each time. The pearly white color match is impeccable, leave it to me to pick the difficult white pearly colored car. The body repairs in all occasions have been perfect. The windshield repairs have always been crystal clear and clean. Their customer service is amazing, I always feel just as important as the owners of the spectacular luxury and vintage vehicles that are also worked on in the shop. Dont trust my car with just anyone, I trust them. Thanks a million guys for bringing my car back to life!

Am
Review №4

Great customer service. Victor and Felipe spent enough time to go over the product details and making sure to choose the right tires for my car. The store also has a pretty nice sitting area that you can spend time at while your car is under the service.

Ar
Review №5

Great and responsible service. Out of a few in the area took my car to paint a front bumper much sooner than other for a competitive price. Great color match.

Ni
Review №6

Long story, but in summary dont do your own bumper, trust the professionals. Messed up my rear bumper, tried to fix it myself, didnt do so well and I was already done by that point (cold temps and tired). Decided to come here and they were really nice, from giving me options from fixing the original bumper, to a ebay one I tried. Just so happens I actually bought a deformed bumper online. They gave a call and offered to get me a proper bumper for a good price. really quick, really nice, and I felt, a great price. The color matching was amazing too, especially given the paint was on the car for over a decade before the new paint :) If I have any other damages or cosmetic issues Im definitely coming back :) (car had a different painted bumper before, I dont believe it was meant for the S not I series)

Mi
Review №7

I had front end damage. Victor and Felipe was extremely helpful and got me a great deal

Al
Review №8

Victor was great to work with and very helpful when it came to dealing with insurance. The repairs were done timely and the car looks brand new. They even cleaned the inside of the car and washed the outside! Would highly recommend them for any body repairs.

Al
Review №9

I have been a customer for many years. These guys are amazing. Great quality and very fair pricing. Easy to deal with. I highly recommend this business!

A.
Review №10

Felipe and Victor did amazing work on our car. We had damage from objects that had it our car creating scratches and dents on both the driver and passenger sides. They fixed everything in 2days! Their work was excellent! These gentlemen are honest businessmen. And I recommend speaking with them if you need any body repairs. Thanks Autodent!

Di
Review №11

This is our second time coming to this shop. Definitely a pleasant experience. The workers are friendly and made the process of working with our car insurance easy.

ri
Review №12

I went looking for a repair for my car, not only did I find professionalism but also friends. Excellent service, excellent price, cordiality and respect for the customer.I repeat, I found a team of professionals and friends.You were 1000%. God bless you guys.Thank you so much for everything!!!

Er
Review №13

Victor and Felipe are the best!! I can trust my life and my 4Runner with them. The entire front passenger side of my car was smashed. They drove in the rain to jumpstart my car when I couldn’t get it to the shop. Their prices were thousand of dollars less than my first estimate in Richmond. They went the extra mile to professionally detail my 4Runner, put a brand new battery in it, brand new paint job, perfect wax, fixed all my settings, messaged me updates, gave me advise, and even buffed out my car rental before I had the return it!!! Greatly recommend this place to anyone that needs anything from an excellent mechanic, bodywork, or professional detail. They literally do everything for cars. I promise, you wont regret it. I live in Richmond, Va and still only use Autodent in North Bethesda, MD. If you live anywhere close to the DMV please support local small businesses and check them out. They are a few minutes away from Pike and Rose shopping center next to 7-Eleven. They are honest, courteous, professional, efficient, understanding and most of all, treat you like family! I will always come here for all my car needs!

Er
Review №14

I walked in this establishment without an appointment Felipe and Victor help me right away. The workers where accommodating and customer service driven. They made sure I was satisfied with my service before leaving the lot. They did exactly want I requested and provided recommendations as well. I would return to them for whatever I need just because of how warm and personable they are, which I can not say for most businesses these days.

D.
Review №15

Had the Auto Dent repair/paint my Maserati bumper. Very clean shop. They bring your car inside at night. The mechanic did a very excellent job of paint matching. I shopped and they are the best priced body shop on Randolph.

Th
Review №16

We have used Autodent for many years fir many reasons from having 4 children and their cars to cosmetic enhancements to our cars. Great people, very professional, excellent quality and good pricing. Would always recommend Autodent for body work on your vehicle.

Ad
Review №17

I have not words to explain how good they worked on my car, such an amazing body work and paint that they guys did on my car, also work had done on time

Sh
Review №18

Excellent service! Felipe and Victor were very willing to help and accommodate. They did an amazing job and did so in a timely matter. I will be using them again in the future!

Ju
Review №19

AutoDent Care is the best in the business. I’ve lived in Maryland for 20 years and I won’t take my cars anywhere else. Felipe is easy to work with and his pricing is always fair. Victor always follows up and makes the process extremely easy. If you value professionalism, fair pricing, and quality work AutoDent Care is where you should take your car.

Dk
Review №20

Felipe and Mario are a great duo to fix the damage on my car. Prompt, immediate, and very professional. I highly recommend Autodent care with two buddies~

La
Review №21

Victor helped get the repairs on my car done quickly and on budget. Excellent service. Honest and trustworthy.

Ju
Review №22

The front bumper on my Honda Civic had become unattached from hitting a pothole. I went to Auto Dent for a quick quote as it was a fairly simple repair. Victor was excellent at explaining the work that needed to be performed and the cost for each piece. If you are looking for honest and professional body work, go see Victor at Auto Dent.

ed
Review №23

First and foremost I am a very particular person I took my Mercedes G Wagon to Auto dent to get some new mirrors installed and also a full detail Felipe and Victor assist me in getting the work done they treated me with the upmost respect Felipe is also a particular guy too they made sure they paid attention to detail on every aspect of my truck and the price was reasonable too I will definitely be bringing my other cars here too they have a customer for life Thanks guys!!!!!

W
Review №24

Very good experience from customer service to the workmanship on the car. The turnover time was also very quick considering the amount of labor it required. I would definitely recommend them and will return for future work.

Fr
Review №25

This was the best experience I’ve ever had dealing with any shop. I was told my car was gonna be ready in about 2-3 days and I received a phone call about a day an a half later saying my car was ready. I get there and my car was not only fixed but it was freshly washed. Felipe and his team are very professional and prompt. The quality of work I received on my car was incredible. Not only was the quality incredible but Felipe offers very affordable prices! I will be returning to Auto Dent Care Inc for any of my automotive body repairs. 5+ Stars!!

An
Review №26

I took my car there after getting rear ended. They did an amazing job getting the right parts, painting it and make it look like new. Everyone there is super friendly and professional. Best of all, i got my car back to me in no time. Felipe and his team will go above and beyond just to make sure you are more than satisfied with their work.

Br
Review №27

Took my Mercedes cls front bumper to Auto dent care after learning that they specialize in Mercedes Matte finishes. They did an amazing job. Bumper was fixed and painted in a few days and looks perfect... like it did when I bought the car from Mercedes. I will definitely use them again.

Da
Review №28

I took my vehicle for body work after I purchased it from Mercedes. I was looking for a good quality body shop with a quick turnaround time. I worked with a gentleman named Victor who was very professional with scheduling my appointment and gave me regular updates. He made me feel welcomed and like my vehicle was a priority. I got to meet the professional painter, Felipe, who worked on my vehicle. He did a perfect job and took the time to talk to me about the repair process too. The quality of work was excellent. I trust only Auto Dent Care to deliver a perfect job with a quick turnaround for all my vehicles.

Ed
Review №29

I visited the business for an estimate on my car. I was referred by another customer. The The employees were very professional and informative. The estimate was reasonable and the work is scheduled for next week. Will post a follow-up next week but expect to be satisfied based on my observation of the shop and the amount of cars there being worked on.

An
Review №30

Good Quality, Good PriceThey did Underground and Paint Coating.It was near to perfect and I am one with high expectations! And, it was worth the money!

WE
Review №31

The team at Auto Dent Care were awesome - especially Felipe. Im a bit of a perfectionist myself - however, I think I met my match when I met Felipe. Felipe is someone that pays attention to every detail of your car - hes like a well trained surgeon for your automobile. If you want Platinum treatment to your vehicle you should go see Felipe at Auto Dent Care ❤ Lastly, the price was very fair and the work delivered on time. I am very happy with my new shinny BMW. Thanks Auto Dent Care, for the great care to my vehicle.

Ni
Review №32

I was in an accident and needed to get a lot of work done on my car so I decided to bring it to Autodent Care. Felipe and Victor were very helpful in sorting things out with the insurance, and they assured me they would do everything to fix up my car. They replaced two doors, fixed my rear bumper, and did some additional work. My car looks brand new now! Very professional, friendly, and efficient. I’ll definitely be coming here if I need anything done to my car again.

Ro
Review №33

This is a great place to fix your car. People there were very attentive and professional. My Prius Prime was repaired in less than a week, and it look better than new. They handled every thing with the insurance company and helped getting a rental for me.... Kico, Felipe and Victor, I really hope not to use your service again guys, but if I have to, then you will be my first choice. Thank you!

An
Review №34

This business/place is excellent for the quality of work they do and also for the customer service they provide. I used them around 4 years ago and now that someone hit my car, I had to search through my papers to find them. It was highly recommended back then, and I can testify my car looks like new. They give update phone calls to let you know the status of work and as a courtesy they cleaned it right before I picked it up. Im a very satisfied costumer and I highly recommend them.

Jo
Review №35

Nice guys. Honest. Beautiful work. Great price

Je
Review №36

Quality work for a great price. I get compliments on my vehicle because the work is so superb. Plus, they are professional, friendly and completed the work on time and in a timely manner. I highly recommend using them.

Ma
Review №37

Loved everything about the services provided. Victor was extremely helpful in the process of assisting with my insurance, and filing my claim. They are effective, professional, and provide excellent service. This is my second time going to them for repairs, and I had no issues what so ever. Felipe Vásquez did an amazing job with repairs the dent in the hood of my car. Thank you guys so much !! I would highly recommend them for everything detail/dent related and more.

Br
Review №38

Unfortunately a driver in my neighborhood parked so horribly and so closed to my 2020 hyundai palisade that when he or she got out of their car. When he or she opened their door, the drivers side door of their car smashed the passenger side door of my palisade. It left a big scratch and a big dent on my car. I took my Palisade to Auto Dent Care Inc, Located in Rockville MD. This Company took in my car to fix the dent. They Got rid of the dent completely. The dent on the passenger side door of my palisade was no more. Not only did they fix the Dent on my car. They also Got rid of the scratch on the car. I am truly grateful for the wonderful service this company provided for my palisade.

Ca
Review №39

Great service, friendly and professional. They even cleaned the interior of my car!

Ge
Review №40

Shout out to Victor and the Manager Felipe for their help, kindness, effort and they are sympathetic when I told them how stress I am because Dyson vaccuum replacement would cost me $500+ if I were to buy a buy a new one. I was stress and bothered for at least 2 days after the accident. I was searching on YouTube, google for solution.m, I crossed multiple videos telling how toothpaste can fix or hide scratches but I was scared that if I do DIY fix solution I might futher damage that it already has. So I thought I might just try to look and check to get it professional done no matter how much it would cost me, because that’s how desperate I was. Then I came acrossed their Shop. At first I was hesitant and was embarrassed to walk in and to inquire because I thought I was silly to ask about scratches in the vaccuum I was carrying with me there because the shop is specifically for auto/cars repairs only. From the very beginning upon entering in the front desk Victor already gave me a warm welcome. Little did he know, I would be needing a help for something that isn’t part of their job description. I told them about why I came there for in the first place. Which I have already expected what he would respond. After asking if they do repairs or damages on appliances, he said they only do repairs on auto/cars only. I asked him if he knows a place where I can get help. To my surprise Victor offered me help and said he could try something to it. He went inside and brought the vaccuum with him. I was just there sitting praying that he could be able repair it. I don’t know how long it took but I was just glad and happy that he didn’t came out right away because I in my mind, I was sure that inside he was really looking and trying his best. You could see and tell that they willing to help and offered me help. They didn’t took advantage of my desperation. If I’d gone to a different shop they would have ripped my money off and charge me so much for something small like this. I offered them to charge me for consideration. But they took the scratch off like it’s brand new again, and mind you they did the service for me for FREE! I repeat for “FREE” But that doesn’t mean you should go and take your scratched appliances with you to them for free. Because that isn’t part of their job description. All I want you guys to know about how this people at this shop company restored humanity, they offered help without asking you anything in return. And but if you do, please consider asking them first, and not based on my review and what service they gave me for free. And please offer them to charge you for consideration because that’s how they make profit, they helped you, so you can help with their business too.

al
Review №41

Let me just say this place is amazing. Not only they do an excellent job with body work and paint matching, I found out they also do your everyday diagnostics and repairs as well. I took my car in two weeks ago to check what the dealer told me was a faulty transfer box and needed very costly repair and had them give me a second opinion. Well they said all I needed was to change the oil in the transfer box and after doing the oil change, my care is driving better than ever. Then last week i took my other car in for a full detail and to fix the scratches on the bumper. The car looks like it did when I first bought it from the dealer. Big shout out to Felipe and Victor for going above and beyond to provide such great customer service. I will simply never take my car anywhere else for service. Thank you, Ali

Aj
Review №42

This Auto shop is the best! I stopped by to ask if they help with registration plate mounting. They took my Audi Q3 in and plates were on in less than 5 minutes. I thanked them and asked for my bill, but they said ‘oh no, it’s at no cost to you ma’am.’ They are so professional, amazing customer service, clean nice office, big clean working bay and extremely knowledgeable plus they are not money hungry - customer satisfaction is topmost for them. I highly recommend this body shop and I will keep bringing my Mercedes GL450 & Audi Q3 here👍🏼😍

Jo
Review №43

Thank you Felipe and especially Victor you guys rock! My car looks better then before !

Al
Review №44

Did a great job with my dents. Offered a fair price. No run-around. Best of all - they clean the inside of your car when they are done! And the inside of my car was gross! It is such a nice touch.

Ke
Review №45

Had them do a full exterior detail on my blk/blk GX. I was very pleased with the results. They made the black paint look much deeper and shiner then it already was. I highly recommend.

ZD
Review №46

If you want REAL work REAL quality look no further than this shop. They will work magic and imagination is the limit to your automobiles. Thanks to Felipe, a absolute master at bodywork and design and perfected my fitment on my Camaro SS!

ma
Review №47

It’s not my first time at Auto Dent Care. As always, I had a great experience in terms of service, price and quality. Highly recommend!

Am
Review №48

I went there to install a diffuser for me and also do some buffing on my car, not only they did that professionally they also super cleaned my car! I was really satisfied with Victor and Felipe’s work and I definitely recommend this place !!

gl
Review №49

Excellent service and received my car back when promised

Me
Review №50

We have used AutoDent for several repairs on different cars over the past 5 years (we have three teenage sons). The work is excellent and they really work with you to try to complete a plus work on time it ahead of schedule. Hopefully, I won’t need to have any body work done on any of our cars soon, but if so, this is where we go.

Al
Review №51

Thank you Felipe and victor for taking care of my Corolla !! These guys are the best. A one service.

Jo
Review №52

My baby, Dodge Durango had long scratches with denting in the side that I could be longer ignore when I saw a small speck of rust a few days ago. They gave me a quote that Id held onto until I could raise the money and get my car to them. The boss told me it would be better than new when they were done. AND IT WAS!!! AND they smoothed away a scratch that wasnt part of the repair. It was done in the 3 days they told me and they washed my baby so she gleamed when they gave her back. Im very, very happy with the results 😊.

Dr
Review №53

Have been with Auto Dent for over 20 years. Whatever the issue might be with my cars, this shop has just the solution. Always fast, friendly service from Victor. A knowledge and skilled technician, Felipe is a true pro. Works well with whatever insurance company I have used. Insists on quality parts. And his attention to detail is excellent. The one time I was not satisfied with a job, a difficult case that involved overspray resulting from a household paint job all the way down the side of my van, Auto Dent did not rest until they made it right. Im a customer for life.

Ge
Review №54

They are not only fairly priced but passionate about safety and quality. My second time here. 5 star

Sc
Review №55

I had a hit and run on my parked vehicle. I was so upset as I keep my car clean and pristine. They returned my vehicle and I cant even tell there was ever any dents or damage. Thank you guys so much.

J.
Review №56

My 8-day-old 4-door sedan was run into by an F-150 truck. The entire right side — both doors, front and rear bumpers, and the pillar between the doors — had to be replaced.The work was done perfectly. They handled the insurance things so I barely had to do anything. There is nothing they could have done better.5 stars is not enough.

Am
Review №57

They made my car look brand new and it didn’t take long at all! Felipe and the rest were very welcoming and did excellent work on my car. i really recommend this place

pi
Review №58

Great job!! Car was even washed and clean after repairs. Thanks Esteban and victor and the rest of the team my care looks excellent

bo
Review №59

I received exceptional professional service from the staff at Auto Dent and Felipe did a phenomenal job on my black Genesis sedan. I will continue use Auto Dent Care Inc in the future for any exterior/interior services needed.

El
Review №60

Thank you autodent care for the excellent service. Thank you victor and Felipe.

Mi
Review №61

If you are looking for a body-shop that offers TOP-NOTCH SERVICE, Autodent Care, Inc. is it! I was referred by a previous customer and I must say that the customer service here is SUPERB. Felipe Vasquez and the entire Autodent team were very friendly from the get-go, follow-up as promised, and did a phenomenal job servicing my car. Simply said, customer service at its very best! I will definitely refer others to Autodent as opportunities arise. Thank you! Michael (a very happy customer).

ca
Review №62

Real professional and highly recommend thanks

B.
Review №63

Brought in my Acura MDX to fix a nasty dent in the passenger door and side panel. The team at Auto Dent was friendly and knowledgeable and the work was beautifully done at a reasonable price. I am so glad I found them!

Ke
Review №64

Phillipe was able to help my car paint issue right away and picked up by the end of the day.Was a small project but done very good and was efficient. Always see Euromotors cars r on their lot so must know what they r doing.Great experience

Er
Review №65

Very accommodating and timely with great quality work at a fair price.

Do
Review №66

This is the place to go for me, I have been coming here for about 20 years. They have never disappointed me, they do a beautiful job and leave my car like new again.

Hi
Review №67

I highly recommend Autodent care ! Philippe and Kiko took really good care of my car. I needed my bumper and back light fixed. I also got it detailed, and my car looks brand new! They gave me a rental while they fixed my car and was fixed in just a couple of days. Very happy with the work they both did and would recommend them to everyone!

ge
Review №68

Great team great work. I have complete trust in victor and Felipe thanks again guys

Ri
Review №69

Thank you guys. Felipe and victor where very helpful.

Br
Review №70

Knowledge .. Experience .. Value .. what else could you look for!

Da
Review №71

This place is the worst place to do business. If your car is in need of repair NEVER take it here. The Manager, Sam, he is going to lie to you every step of the way. He doesnt return calls and doesnt follow through with his word. They had my truck in the shop for over a month, and i would have to call just to get an update. Sam will promise you a rental, and he will pay for it, but you, the customer, ends up paying for the rental yourself. The rental company ends up charging your card for charges you didnt authorize.After trying to get Auto Dent to cover the Rental, Sam decides to give a card that gets decline, for just an amount of $33.00. I still havent gotten my money back yet, but want you to know NEVER GO HERE!!!!

Al
Review №72

Ive been waiting in this place for more than 30min and there was Noone in the front desk

Ja
Review №73

I went to see Kiko today for a door ding someone left me. Kiko was very friendly and professional. We walked over to the car and he pointed out a surface scratch I hadnt even seen. When all was said and done, he took care of both the ding and the scratch for a very good price and had me in and out in less than an hour. Dealing with auto body damage in the past, I had a lot of anxiety about getting this taken care of. Its so common to feel taken advantage of or as if youre forced to pay more than you believe something is worth to fix. This was the complete opposite. I highly recommend Kiko or anyone at Auto Dent. This was a rare instance of feeling as though I was being taken care of and having my concerns addressed was a top priority. I hope I dont have to return, but if I do, I know I will have another positive experience. Thanks to Kiko and everyone at Auto Dent for their efforts on my behalf.

Ub
Review №74

I needed a few jobs done on my car. I took it to what was up to this point our regular auto repair shop Autoy/Autowerke. One of the items was wet sanding and buffing roof, pillars and trunk lid which Autoy/Autowerke sublet to this Keystone Cop operation. After I was told my car was done, I came by, paid the bill and took the car. When I got home I walked around it and realized that what was in front of me was what looked like a 3 year old’s attempt to sand the car. The roof and trunk looked OK but the rest of the car—in areas that did not have scarring and was not part of what I requested to have done—was wet sanded and not buffed and there was a burn mark in the paint by gas door (the primer was visible!). I returned the car to Autoy who in turn took it back to Autodent who were not able to fix their own screw up and so Autoy took it to yet another shop which did a better job.

Da
Review №75

Excellent job thanks to all Luis and Victor for helping me

Ri
Review №76

I recommend it they are very good attention,,,,,,,,

Information
31 Photos
76 Comments
4.7 Rating
  • Address:5410 Randolph Rd, Rockville, MD 20852, United States
  • Site:http://autodent-care.com/
  • Phone:+1 301-881-8080
Categories
  • Auto body shop
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations