2nd time using them even better this time. NoComplaints

My name is David Lyon I currently store with SecurCare and had the best experience with the staff always helpful and Rholonda was so lovely when I lost my keys.

I came in for boxes and left wanting to store items the young lady was so pleasant I will recommend this place to everyone.

Very helpful! Lost my key. They cut my old lock off and I bought a new one!

I would recommend SecurCare to everyone the manager is so helpful.

We were looking for a storage facility in York County South Carolina and were calling from California to see if any could accommodate a Big Rig truck for easy unloading. When we fist spoke to Christie from SecurCare Self Storage we found a winner. She made sure to give us a unit with easy unloading for the truck and her gracious Southern Hospitality every step of the way took any stress from moving out of the way.The units were very clean and one of the lowest rates per month we called on. Upon moving out one of the caretakers even helped me clean out the unit. I would highly recommended SecurCare Self Storage.

Excellent customer service!Tom at the front desk was knowledgeable, friendly and eager to help meet my needs.The facility is clean and well kept.Reasonably priced, climate controlled units with twenty four hour access make this an easy choice.Got see Tom!

Extremely impressed by the people and facility here. The manager was very helpful and available for any questions. Highly recommend using them!

The staff here are the nicest people I have ever dealt with at a storage unit. Tom has been my main contact. While I have a difficult situation he has been patient and explained everything that I needed to know. I highly recommend this place because of the staff and their willingness to help.Sandra

My issues first started with several attempts to set a card up on auto pay with no luck. Even though I gave them several different card numbers in case it was my fault. Next, after I received a call on day 1 of my honeymoon from the Rock Hill Police Department stating that my unit had been broken into, I was then charged the $12 for a new lock because I wasnt home to put a new lock on it and it wasnt their responsibility to secure my unit and was told by SECURE Self Storage that unfortunately break ins are up. Because I wasnt immediately able to get out to obtain my key to my new lock because, again, I was on my honeymoon, my keys were then mailed to the address on file, which was my parents home since I was in the middle of a move. After a week and a half of no key, I called to see if they had actually mailed it because we still had not received it nor was a note left at my parents home from the postal service stating that we missed them. I was told that the postal service is slow first and then that it was mailed and they guess nobody was home to sign for it, so thats why we didnt have it. After they tracked the package they discovered that it was listed as undeliverable as addressed and was sent to some undisclosed location but if they received it back they would let me know. Meanwhile, I have no access to my unit and will be charged for an additional month if I do not vacate. So I took matter into my own hands and cut the lock that I was forced to pay for that was currently on my unit to be able to access the things that I needed and to vacate so that I wasnt charged for another month. I then receive a very unprofessional call, again placing blame on me, that I couldnt cut the lock that I owned to get to the items that belonged to me and that the lock that I put on my unit wasnt secure enough. Clearly if I can cut the lock that they provide it isnt that secure either. I would never refer anybody to this establishment

Great staff, clean location, secure area & 24 hr access

It was a pleasure to do business with Christie. She is sharp and very efficient, not to mention very pleasant. When we needed a second unit on our moving day, she immediately located the closest one to our truck to minimize the distance. I would highly recommend this storage unit.

I was so pleased with the overall services, the ladies were awesome and exceptional customers service. It was fast professional,clean, and a smooth process. If ever needing future storaging, I will return again here the customer service is here pleasantly awesome. Thanks again ladies ...

Most excellent service! Quick service, clean units, service with a smile. I am Really impressed favorably and recommend this facility to anyone.

I loved that my first month was free! Very clean facility. Customer service was amazing! Christie Whetstine I believe was the lady that helped me. She did an amazing job at helping me determine the correct size of unit needed. If you need to store your belongings, I recommend you use Securcare.

Went in to discuss getting a unit and Christie was AMAZING! She was one of the most pleasant people Ive ever had the pleasure of meeting. She went above and beyond. I would give 10 stars if I could based on the service I recieved from her.

Ive been storing there since December 2011 for business inventory.Always have the charges taken out as specified. They put packages in my bin for me and usually call me when I get something in.Im happy with them. Never had any issue with the people who work there.

We have been doing business with Securecare for three (3) years in Rock Hill. We have had no problems and our inside stuff is always kept with climate controls. We feel confident and secure with having our good furniture in storage with them. AutoPay monthly Bank Draft works without a hitch. Store manager, Ms. Carolee in very professional, friendly and aims to please. Area Manager, Mr. Colby has always went out of his way to help the customers. We like this storage company.

Tom was very helpful when I called for information. Hope to do business with SecurCare sometime in the near future. Hope he is there when I am able to rent.

This place was good at first. Rates started going up without warning. If payment was even a day late, I recieved an obnoxious amount of phone calls, as well as nasty emails full of lies. I am glad i finally got to move my stuff out of here. Would never go back, nor recommend this place.

Christie was very helpful, she made renting here a good experience. Highly recommend to others.

My experience with SecurCare was very pleasant. Christie showed exceptional customer service:) I would highly recommend this storage facility!!

Very clean facility and helpful staff. Christie Whetstine was very knowledgeable and professional.

This Company is an AwesomeAnd Friendly workers .. Helps you with questions..

Christy was very helpful and answered all of our questions. Facilities seem well maintained and they rent for a reasonable price.

Dirty, expensive and staff is rude!! Do not rent here, there are better places to give your business to!!~!

That woman sure knows how to manage that place. Great job!

The customer service, Christie, is phenomenal and always open to working with you for all your storage needs! We have dealt with others in the area and there is no comparison to this site.

Carolee is AMAZING! I love the staff, very friendly and reliable.

Christie was friendly and even willing to cut her lunch break a few minutes short to help me get a unit

Good place 24 hr access love it

Safe and secure