This place and the people sucks tremendously wouldnt bargain for anything. UTrade down the street from these preposterous people, is ALOT better gives great offers and has good customer service

Awesome place! Always fair! Have been there a bunch of times and they always come through for me!

The store treated me amazing and gave me a great deal. I would highly recommend coming here. Wonderful service!

The guys here are great! Gabe knows what he’s talking about. No low balling here. Check emOut!

I always feel like Im getting a great deal at Hollywood Treasures. They pay me fair prices for my items. I like shopping there because I find cool, unique pieces. Raphael and Mike are always so nice and helpful. Great place to do business. Highly recommend!!

Great staff Richie is always fair on prices best pawn shop in town.... I will recommend to all my friends and family.

This place is amazing the prices are great and the staff is super friendly and knowledgeable..

Great customer service, Solid staff. I will highly recommend!

Talk about a joke dont waste your time or money here

Great service by Gabe gives out great prices for all items go see Gabe

Have to go see my buddy ralph and gabe these guys give the best price in rochester im glad gabe is back best prices in town

Great experience! A+ I went to several pawn shops and Hollywood was by far the best in prices for my jewelery and several other items. Highly recommended with a very knowledgeable staff. You wont be disappointed!

They will low ball you on prices that they will pay for your items. They always pay the least put of every pawn shop. But they usually will buy ALMOST anything of value so thats a plus

Great service good prices

Great prices great service A+

Very nice people, worked with me to get me the most for my item. Walked out feeling pleased. Will definitely go back with other things I come across that Im looking to get rid of.

Have done business with them many times. The Staff is always friendly and I have found they have the best gold prices in town. Hollywood Treasurers is my go to place!

They offered me the most for my gold. I would recommend anyone here! Their pawn prices are fair and affordable, they also have a wide range of items for sell! Check them out.

They are really reasonable with prices and everything

Im the owner and I thank the staff and the great customers that make it fun to come to work... love you all ♡♡♡.. if you do have a negative experience please let me know before you leave feedback so I can make it right.. thanks

Always good to me for the most part.

Awesome service, friendly employees, great selection!

Richie is the man pays great for your gold

Go see Rafael and Richie these guys pay you top prices on your gold silver diamonds and many more ... approved by this review

They were very helpful in assisting me in your TV I would go back anytime thank you guys

Very helpful and knowledgeable Rafael and Rich are very friendly. Always someone there to help. Great people.

Great prices!! Always feel like family when I go for a loan or to buy. 1000000% great place to go for goods or quick cash!!!

Great deals!! Always Fair prices!! Excellent staff!!! Always walk out happy!! I suggest You should stop in!!

Purchased a laptop a while back, friendly people and lots of cool stuff. You never know what you treasure you will find!

Amazing customer service. They are very knowledgeable and the experience was an overall pleasure. I definitely recommend everyone to stop in to Hollywood Treasures and I promise you the experience will be like no other.

Hollywood Treasures is the best pawn shop! They had everything I was looking for and more and they were so friendly and helpful. I recommend you go there and look around, you will find so many things to buy!

The absolute best, friendly honest and all around great place would recommend to anyone !!

These guys are awesome. Fair prices and great deals. Stop in and see them!

Great place to get what you need at great prices, the staff are awesome and very helpful!

Awesome and highly recommend

Its clean and I store brand new Jordans there and Im not picky with what they offered me . Everyone smiles and are friendly. It was fun for me. I plan on going back to turn in some dvds and also make another trip to buy a right for my boyfriend. Nice price and quality is great.

They always give me the best experience upon walking in the store. Fair prices and excellent service

The employees were very friendly and a good sense of humor. Very reasonable with prices, and will definitely go back their to sell or buy and items in the future!!😊

Always been a pleasure doing business with Raphael he always treated me with respect and treated me fair. Richie always be like a big brother to meet as well & tread me with the same kindness. I support Hollywood Treasure thanks guys.

I love this place and everyone whos n there great customer service and very great prices awesome place!!!!

I have tried 5 times to go in to pay off a pawn every time I get there hours before their close time they are closed!!! If i loose my item because of them never being open i am going to be pissed!! And their voicemail is always full so i cant even leave a voivemail to let them know!! Pick up your phones or be open within the hours your sign says of you want your money back!! Because i sure as hell want my item back!!

Staff is very kind, very cheap and reasonable prices. Best pawn shop experience in Rochester.

Great place I like it

Love this place, staff is so friendly and hepful.

I deal with these guys on a weekly basis and I am very satisfied. They are a fair company and will even work with you once they get to know you. I recommend them for sure!

Hollywood Treasures is professional and clean, and carries a huge inventory. There is rarely a wait as the staff is responsive and friendly. Rafael is knowledgeable about everything they buy or sell, which seems to be everything there is, and is extremely fair with prices or trades. I would strongly recommend to anyone looking for pawn, buy, sell, trade services in Rochester.

Great prices and customer service. Staff is always willing to help out when calling or stopping in ! My son loves visiting the shop and staff !

I deal with these guys weekly and the edperience is always awesome. Great pawn prices and low storage fees on the return. The merchandise is also fairly priced and understandable. They cant run a business on flee market prices.

I called to ask about a particular tablet laptop that my granddaughter wanted for Christmas which is the same exact one that I have. The gentleman that answered was rude and didnt let me finish my sentence and actually hung up on me

This is definitely the best pawn shop I have been to great prices and quality if you have never been here I would suggest that you stop in and check it out not to mention the customer service is really great!!Thank you Hollywood:)

Called to see if they carried an item and the guy that answered acted like he had no time to talk. Tells me to come in a look he doesnt know what merchandise they carry. My money spends easy anywhere. Lost customer.

Very helpful staff excellent computer selection

Dont go here. Dont offer best prices. Offered me 10 dollars for beats solo 2s i was trying to sale. The pawn shop on dewey is wayyyy better they gave me 80

This is definitely the best pawn shop In Rochester....you will not be disappointed...

They have always been good to me . Until they sold or couldnt find my ray bans and maui jims its cool I already got new ones . I go back to buy things

Typical pawn shop if you can sell on Craigs lost Id recommend that they will give you well below market value for your items good in a pinch though

Quick and easy process. Staff very kind.

There a big guy in there he a big guy and I was trying to sell something and he but in when I was trying to make a deal with a different person. And he ruined my deal with the different person by chime in and the big guy was being very rude to me to like saying rude stuff about my product what I was selling. But the rest of people in there are nice just try to stay away from the big guy is very rude

Love this place.. love the sign guy!!!

Definitely one of the best . Employees are very helpful && respectful . Always trying to work with you . I definitely recommend Hollywood to any // everyone !! Great Business .

All ways excellent service . best pawn shop in town . Thanks Rafeal Richie and staff . King of pawn shops .

Great deals, will definitely come back, thanks

They only offered me $15 for gold diamond earrings that I paid $400 for.... I was so insulted! I will never come here again to sell or pawn my valuables!!

I called to ask if they had any USB mics and the guy says let me go see.He never came back. I was just trying to call around before driving all over town with my 3 year old twins in this weather.I sat there for 15 min just to see if he was actually ever going to return to me.Even if they do have one, I wouldnt buy it from them after such poor customer service.

TO RESPOND TO THE OWNER COMMENT THAT YOU JUST HAD TO MAKE IT AINT A PROMO SCHEM, ITS HOW I FEEL AND THE TRUTH, clearly looking at the real user feedback and not the one by just a google user Im not the only one that feels the same. Literally in your response to one of these bad reviews you indirectly call the customer a thief and a scumb bag. Ive been around and shopped at many different shops. I have a list in mind when I think of Rochester pawn shops and these guys, west ridge traders and pawn king on Dewey are all in the too three worst. You will be treated so poorly and like you some type of loser who had to pawn there stuff for whatever reason they feel they should judge you on. Then whatever you think your item is worth expect to get about 1/4 that if you go to any of these guys. Best shop in town BY FAR IS Greece gold and tech, its just a few miles down the road from these guys. Let them know that Sam sent you. Im telling you dont waste your time anywhere else then Greece gold.

Place is as ghetto as it gets. Selling stolen trash and using heroin addicts to get merchandise. Pathetic

I needed a radio so I went looking for a good cheap one .They showed me a good surround sound set up for $120.When I got it to my house and assessed what i just purchased and realized I was sold 2 incomplete stereo systems missing remotes and subwoofers .To my ignorance ... When i asked for recebt, shop owner said dont worry, Ill remember you and I believed him. More my fault for not insisting to get one.Needed to go on eBay to complete both surround sound systems. Both now work flawlessly without missing anything .==Ebay==Remote lg = $14(vizio sound bar)6in subwoofer & box = $30

Worst pawn shop ive ever been to by far the worst in the city. Im pretty sure theyve never even heard the term customer service everythings extremely over priced and you cant pawn anything because they have such a small range of knowledge they dont know how to price anything. So if your looking for a useless pawn shop this is the place

Great place to shop at great prices and they pay the highest for gold

This place is a joke, staff are idiots... do not waste your time by giving them your business, if u do then shop around and make hollywood your last stop

Prices are always competitive, staff is quick to help all customers.

Great place to visit... great prices!!

Hollywood Treasures pay best price than anyone else!

Always something new and exciting

This place is the worst. The guy at the front treated me worst than the irondequoit police. I took a quick look around and the stuff I saw was at almost retail prices. Will never go back to sell or buy!

Dont waste your time. I tried to sell an MPC 5000. I brought it in and when I turned it on, to my surprise, the screen was entirely blue. He tried to offer me $50 dollars for parts, but I wouldnt bite. Basically when I was out the door, he offers me $150 for it. I still wouldnt sell it. A few days later, I decided to bring it back and sell it for the $150 because I really needed the money. I bring it back and as the guy is messing with it, he turns this little knob, and low and behold, all the information comes up on the screen. Boom, it was a simple mistake on my part forgetting to check the contrast so it turns out that the MPC wasnt broken at all! Luckily I saw him do it because he quickly tried to turn it back off so the screen turned blue again. He unplugs it and basically tries to buy it for $150 again and I tell him that its a working unit and Im not selling a working unit for parts. Im not stupid. He gets this attitude and tells me that he doesnt want it. I wasnt even looking for that much money for it and he knows that he could probably flip it for at least $1,000 minimum. He was just mad that I caught him trying to rip me off. I ask him if hes interested in any guitars or anything else I had with me and he says no and walks away. Hes a piece of crap scam artist. Hell low ball you so hard if you dont know what youre doing and he probably laughs about it with his buddies about the profit he makes off of poor people. Scum bag. Ill never go back there. He has a dirty aura and his karma is undoubtedly terrible, so, good luck with that. The crazy thing is is that he probably has no qualms about ripping people off that need money the most. Hes gross.Its funny that most of the good reviews are from a Google User and most dont even have a description of the experience. Its probably the owner trying to tip the scales in his favor. This place shouldnt be 3.5 out of 5 stars. Thats just not truthful. Its a horrible business run by a liar and a cheat and everything valuable he buys is probably sold for a 600% profit. Ugh.Make sure you know exactly how much the item youre selling is worth and youll see what a scumbag he is. He probably offers $50 for everything worth anywhere from $500-$10,000. His business is run on huge profits. Just look at his ebay page and look at what he makes on something you sell to him and I guarantee you that hes making a huge profit. Hes not interested in making $200 if he can make $1,200 off of your stupidity. Dont listen to anything that he tells you because hes probably lying. He tried buying my MPC for $50 when he knew the highest he would go was $150 for parts. That just proves hes a dirty cheat. Never take his first offer because hell go higher, hes just trying to squeeze as much money that he can out of you. Hes a pig.

Never treated so rude in my life. They try to intimidate you. Never spend a penny here again

Good place to find some deals.

Reading these reviews, you can see that he has people puff up his ratings by posting FAKE reviews. I have an local business and each time the owner called for work, he has tried to scam me, The owner is weasel. I would never consider stepping foot in this shop for any business at all.

Purchased a laptop from these guys (eBay ID: wraith140) on 6/9/15 and ended up needing to return it due to a family emergency. I was told to send it back for a full refund so thats what I did. Its been in their possession since 6/19/15 and I have been given the run-around every time I ask about my refund. Theyve already relisted/resold the item on eBay but still have not given me my refund. I ended up having to open a PayPal dispute after they encouraged me to do so. They are no longer responding to any of my messages. Now I just have to wait for PayPal to make the easy decision in my favor as there is nothing for them to contest. I have been more than patient with these guys and have given them the opportunity to make things right but its clear thats not their plan.

Stop in tell them Odum sent you 👌

I have pawned there more than once now & Everytime I always get treated properly!

Easily the best pawn shop in the greater Rochester area. all of the places in the city try to rip you off like crazy, the one in Henrietta is ok but they can rip you off too. Ive been to pretty much all of them and these guys will offer you the fairest price on your item. its a pawn shop so dont expect to get close to retail price, bc you wont get that anywhere. But they arent cocky assholes like a lot of other places that will look at your item and just give you a price without any reasoning or explanation. Pawn Stars is not real life people.

The people there just sit there as a front to act as if they do something . Undervalue the weight of your gold and discriminate on certain things they’ll sell. Straight shmoozers /overpriced.

These ppl seem nice but really bullshit you on everything Ive pawned my laptop there and only got 50 $ witch is what they offer for everything. Over priced items are also bad. I actually did a job for them and fixed 2 playstation 3 systems they work perfectly after I fixed them was payed 50 $ for each job called them a few days latter and was told they were brought back not working so they threw them away bs much when u can sell them for parts and ive never had a product return ed after fixing beware of the bs. Mind you I bought a ps3 for 35 $ ofline and fixed it its bn a year and still works. They are cheap verry cheap dont waste your time going here

Website says they buy anything of value. I walk in with brand name purses and jewelery including Tiffany, Michael Kors and coach. They all but tell me to take a hike! Dont waist your time with these guys.

Had an item stolen and called to see if it turned up there. These jokers wouldnt even take my number as a common courtesy. He straight refused and told me if its there I have to come there and get it before it sold. I bet theyd try to sell it right back to me.Basically they admitted to selling stolen goods.

Theyre always fair with pricing. Ive been going to Hollywood Treasures for years now!

This place is the best!!!! AAA+

These guys were starving so I ran to bill Grays for them to get them food they were super busy really packed and they were super nice and gave me a great deal ❄️☃️ happy holidays ☃️❄️

A lot of junk there.

I would give 0 stars because I walk from my street in 0 degree weather when they told me they would take a DVD player I have I got there and they said no . They are rude

They do pay the highest wow!!!!! Im very happy...

I went there an they always gives u a low price really rude an doesnt work out deals With my life others try to take advantage also

Would never go there again

The stuff is retail price and some is beyond retail price they give you crack head prices for your stuff

Sold off pawn before due date with the excuse of they lost it.

The worst pawnshop in Rochester horrible customer service they Jake up prices and they only value gold and high end stuff dont waste your time there is a pawn shop down the street called u trade there 100% better

Horrible. I went to pawn my laptop till Wednesday and he offered me 50.00 man please .

Way overpriced on everything....never will go back....henrietta is better...