Honestly have never had this great of service before. They’re a first come first serve shop but amazing service. They’ve looked at 2 of our vehicles and helped us out a lot. They did more than what they had to and didn’t charge us, it’s so nice to have a reliable shop. 10/10 recommend. We have 5 cars so we will be back! Thank you!

Rochester Hills Tire and Service is the best! Great people, great service and fast!! I highly recommend them!! Great prices also!

Brought my car in for 4 tires (that I ordered from Tire Rack) and an alignment on a Friday. I was told by Matt they could have it done by closing time at 6pm. Initially I was going to wait in the waiting room and do work on my laptop, but decided to get picked up and go home and leave the car with them.Around 5pm I received a call from Matt stating that they were putting on the tires, but they were wondering if Id be ok with them doing the alignment first thing the next morning, as the alignment tech had a difficult alignment on the rack and it wouldnt be done in time for my car to get done.I said that would be perfectly fine, since I am a former tech with years of alignment experience, and some experience as a service writer as well, so I have been in their shoes before and I completely understood. Matt promised my car would be the first to get worked on in the Morning.Come the next morning and I received a phone call from Matt at 9am telling me my car was finished and I could come pick it up. He told me about 2 issues with my car that they found, and I already knew about them and theyre on my list to fix.Overall a very friendly and honest experience. This was the first time in 10 years someone other than myself installed tires on my vehicle and did the alignment as I no longer work in a shop, so I was extremely picky and nervous about where to bring my car. Matt and the guys here did a great job and I would have no problem coming back to them next time I need tire service.

These guys were prompt and quick to to fix my flat tire and get me going in about an hour. Their promise time was 1.5 hours.Unlike Discount Tire (Rochester Rd, Rochester Hills) who was saying he is too busy until 8 pm today and Belle Tire (Rochester Road, Rochester Hills) was asking me to drop the vehicle off or he can give me an appointment for this Thursday to fix the flat...?

Great service and friendly staff. First time visiting this shop and it wont be the last. Great price on my tires as well!

I recommend this shop. I trust my vehicle to be taken care at a reasonable price with out the typical upsell you get at other shops.On a routine oil change and tire rotation, technician gave me the vehicle with out installing the lug nuts on 1 wheel. I caught it few blocks in to driving. Shop did apologize and took care of it.I wish the shop operation team can improve the turnaround time for routine Oil changes/tires rotations/brakes. My experience has been it usually takes 5-8 hours. This is the only reason for 4 stars not 5.This shop has lot of business that speaks for their work. So I understand the long lead times. However, the waiting is bit inconvenient for me personally. Personally I wouldnt mind paying for a reservation/under 1 hour delivery for quick orders like oil, tire rotation, brakes that typically have parts stocked and repetitive work that can be done by majority technicians. Just my opinion.In conclusion; I till value this shops business integrity so I tolerate the long lead times.

Everyone always has a fear when it comes to auto repairs and the cost, necessity of the repair, etc. This place eliminates all of that. Ive always felt like I was being told the straight story for repairs that needed to be done pronto, and those that could wait a few more months. Same with tire purchases. As if providing friendly, quality service wasnt enough, they are also somewhat saints. My son is a younger adult with special needs. He has a pretty expensive 3-wheeled bike that we bought for him many years ago. Its kind of a complicated bike as those things go. One of the sprocket wheels completely fractured (he rides it a ton) and the only fix would be a specialty weld. After trying a few places and getting turned down, Cory and his people said they would give it a try. One of their tech-guys did an amazing job on the weld. When we went to pick it up - no charge! Dont take your auto repairs or buy tires anywhere else, youre wasting your time - and money.

A construction bolt went into the tire of our brand new Yukon Denali. Rochester Hills Tire & Service had a new tire in stock, but after removing the bolt, they were able to patch the tire within 30 minutes and refused to accept any payment. Make this your go-to service center: professional, fast, courteous!

The best place to take your car for repairs in Rochester. Friendly, reliable, and honest. Have been taking my car here for years.

Best service I have ever had at a mechanic shop. They were honest and extremely helpful and willing to spend time to explain issues/concern. Highly recommend!

Cory who is the owner / manager of RH Tire knows what customer service is all about, and clearly realizes that is the key to retaining customers and gaining new ones. I have had a lot of work done on a truck (2001 Excursion) that has been quite troublesome in terms of identifying the problem(s) and getting them fixed. In addition, I am a very picky customer and Cory never loses patience with me - nor do the mechanics working on my truck.I cant recommend these folks enough - they will absolutely go above and beyond to make you happy and make sure your vehicle is safe and repaired properly.

Best service I ever experienced from any repair shop.

I love Cory and Kip!! They are always so pleasant.

My mother stopped in for a burned out headlight. Kip had a technician change the light bulb and had her on her way! She was raving about how friendly and helpful he was and what excellent service she received.

Best tire service I witnessed. I brought my friend here and these guys were excellent. Total customer service focusedSeveral employees were helping others with the same amount of great customer service so I was duly impressed. They took care of my friends tire and we were done in a very short amount of time. These guys truly communicate and get things done right. Next time I will be taking my tire business here. Very refreshing. Covid rules with masks enforced. The store inside was very clean, orderly and just a very good all around experience. My friend did call ahead and made an appointment so they do take calls and actually Remember appointments!

I went in here shopping around for tires and rims for my Jeep. I gave them a general idea of what I was looking for and not only was the staff super helpful and knowledgeable, but they had my tires and rims ready and installed THE NEXT DAY. I went to several shops before this and was told it’d be weeks for the product to even come in. Cory and his staff are truly next level. After coming here, I don’t think I’d trust anyone else. They earned a customer for life.

They get 5 stars because this thing does not go to 10. Otherwise it would be 10 stars.The owner is kind caring individual who never tries to up sell you. He gives his best every time.The mechanics are great guys as well. They do not make feel like a fool when asking questions. You can say shimmy or shake or some other weird descriptive noise and they take in stride....and do the work.Great work guys. Keep it up!

These guys do a great job explaining what they can, and work as best they can. I wish appointments could be set up, but despite not being able to schedule ahead, I would highly recommend this place!

I want to compliment this franchise at this location for having honest and knowledgeable hard working management and workers. My brother recommended them so I had bought two Micheline tires from Amazon 6 months ago, I did not realize they were a size bigger than OEM and did not think that my AWD BMW will suffer if those were installed. First, the manager helped me unload the tires and then he and a technician told me of the detriment to the all wheel drive axles & antilock brakes. We truly miss the genuine mechanics with a conscience and ethics these days.They respond to phone calls, first come first serve policy, work with customer to resolve problem & give a written quote, with reasonable pricing; I highly recommend this location and will not use any other in the future

Friendly dude picked up the phone, got my flat tire fixed pretty quickly. Nice place, good peeps.

Great place. Very reliable

Always busy, but for a good reason. Their service and honesty seem to be well known in Rochester. Several people recommended them to me and after having used them 4 times, I can say that I really trust them.

Let me just start off with saying that I usually work on my own car to save some money and because Ive seen some really shoddy work by mechanic friends and mechanics my friends know. Ive also heard some fantastic BS from mechanics when Ive taken my car to shops before. Needless to say, I know my car pretty well and have done a lot of work on it over the years. Long story short on this place, these guys are incredible and the price is very good! Everyone from the front desk to the mechanics is very knowledgeable and competent in their craft. Even better, theyre priced really reasonably and not pushy! While waiting for my car, I overheard a conversation that some of the mechanics have been working here for 15+ years. Seriously, stop looking for another shop and just go to these guys. You wont be dissapointed. Okay, heres my experience:I replaced a front control arm and went in for a front end alignment only since I already had a 4 wheel alignment done by Belle Tire within the last year (or so I thought). The first time I went in, I was told I needed a wheel bearing and I was prepared to fend them off my back. Instead Corey, who heard my story of replacing the front control arm myself, simply asked do you think you can get that done? instead of pushing me to replace it with them. So at that point, I was intrigued and had decided I would definitely be going back to them after I replaced the wheel bearing. Now Im almost wishing I did have them do the work just to support these guys.The second time I went in, Kip informed me that I actually needed a 4 wheel alignment and explained the reasoning well. With all the problems Ive had with Belle Tire over the years, I was not surprised that all wheels needed to be aligned and went through with it. The spec sheet showed that indeed, Belle Tire royally screwed up the rear. I wouldve never known this had these guys not checked.Pleased with their service, I told them about an idling issue I couldnt quite figure out. One of their mechanics, Dylan (or perhaps his name is spelled Dillan), looked at my car and talked with me. I told him about the things I noticed about my car and had tried replacing. For once, I actually felt like I was being heard and respected for the knowledge I have about my car rather than being talked down to. It kind of felt like talking with a mechanic friend who was trying to help his friend out. No BS, just solving the problem. Dylan told me how much itd cost to look at it and try to fix the problem (it was very reasonable by the way). I agreed, and he got to work. Dylan noticed legitimate issues that I didnt notice about my cars idling problems, showed, me and walked me through my options. He tried working with what was on my car, warning me that it might not fix the problem but was willing to do it, rather than pushing to sell me something else. My car isnt perfect which is no fault of Dylans by any means since he was trying to bend a pipe back to its original shape which is very difficult to do, but it is significantly better. If I decide to replace the pipe, these are the guys Im coming back to.I seriously cannot recommend Rochester Hills Tire & Service enough! I might bring more stuff to them simply for the service, knowledge, expertise, and competency at a reasonable price! Good shops and mechanics are hard to come by but this is a really good one!

Alignment nightmare. Drove in with perfect camber, plenty of adjustment on alignment cams both ways. Drove out with maxed out adjustment in control arms and one wheel at the top of camber range, one out of range. I’m sure all that positive camber will wear my brand new tires nicely. Man at the counter didn’t seem to think it was a big deal. Quoted time of 1.5 hours was more like 3.5. Best part I was charged extra from the original quoted price and my upper control arms bolts are rounded off. Thanks guys! Great waste of 100 bucks!

This place is the best. The staff is super nice and friendly. Initially i took my car to get tires replaced. Later i went to get my rear brakes taken care of. They go by first come first serve and within few hours my car was ready to go. And they are in a convenient location. Makes life easy. Thank you

Weve been taking our vehicles here for a little over a year now. These guys do a great job at a great price. The employees are always very kind and understanding. Definitely recommend.

I have been bringing all of our cars here for over 30 years. Theres a great team here - smart and friendly front desk staff, great mechanics, and a fine owner who has been in the community for as long as weve been coming here. Theyve turned me away a couple times when I *thought* I needed service, but really didnt! Thats honesty. In the rare instance when a repair is not completed perfectly theyll make it right - every time.

Excellent service, incredibly friendly and knowledgeable mechanic gave a thorough inspection of a used car Im purchasing. Highly recommended coming here.

Just called them looking for a tire and other places where very snippy and dismissed me . This place on the other hand was very nice and walked me through everything I needed to know. Guys name was Kip ! He was great !

A was in a bit of a pinch because both my front tire and the spare had gone flat. I contacted Rochester Tire and Service on a Sunday and Corey answered the phone. Although Sundays are not their typical hours of operation, Corey was willing to go the extra mile and help me out. Im grateful to this company and what they have done for me. The service was friendly, fast, and professional. Plan on doing more business with this company in the future.

Was in the neighborhood, so I came in today to get some routine maintenance that was recommended by a competitor. Cory got some info from me, took a quick look under my hood, and determined that I didnt need the maintenance yet, and told me when I should come back. NEVER have been I turned away before by a mechanic before. Cory earned my trust in that instant, and I look forward to giving him my business moving forward. Go talk to Cory - hes not going to sell you stuff you dont need.

I wouldnt go anywhere else for tires, rims, rotating, balancing, wipers, headlights, or any other kind of automotive items or services that they offer. They are the best all around in terms of service, price, reliability, honesty, integrity & overall quality. I would highly recommend everyone take their business there if you have the option. With such high praise, I also want to specifically mention that I am in no way personally connected to, or affiliated with the business. I have just been going there for years and have had nothing but too quality service every single time.

Did me a favor by removing the extra powder coating from my rims

Rochester Hills Tire and Service is the best! We have been taking our vehicles there since 2008 and have been 100% satisfied every time. You will find them to be very courteous and knowledgeable and you will always get great, fast service at a very, very fair price. We take our vehicles there for just about everything: tires, brakes, shocks, struts, engine service and every type of mechanical problem. I highly recommend Rochester Hills Tire and Service!

Great guys. Super busy but staff made sure everyone was taken care of gave realistic time lines. They dont oversell. Just get you what you need to get you back on the road.

Fix what I didnt need fixed, and didnt fix what needed fixing. Last winter, I hit a Michigan pothole near this establishment/ near my home. I did not hesitate to take it there, because I trusted them.They gave me a price to fix the pothole damage, and doubled that to replace the front struts. The front struts were old, and it was just a matter of weeks or months before I would have to do it anyway. Besides, I like to reward good suppliers.Not a week later, the tire/wheel they fixed was destroyed. It got shredded because it was out of air in a matter of minutes in a difficult area to pull over. I called This establishment, and they could not back away fast enough from backing there work. We dont actually know what happened. There could of been other contributors, and the real message they sent Your loyalty means nothing. I am not a big believer in coincidence, so....I went to Belle Tire, and had the tire and wheel replaced. For some strange reason, I did not get another problem with that tire again.They may be real honest when you come in the door, but if you come back because of a problem with their work, your wasting your time.

I have a bunch of teenage drivers, so that means a lot of cars to maintain. Rochester Hills Tire & Service is great as proven by how they treat my boys when I send them to the store for service. Got four tires and an alignment today on one of the kids cars. Always patient and polite, and their prices are competitive too.

Took our 2015 Buick Enclave with Service StabiliTrak light on. A nearby dealership diagnosed and fixed the issue several times and ended up with the same warning a few hours after driving out of the dealership. It was scary to drive the car as it would down shift abruptly. At Rochester Hills Tires & Service, they fixed the problem and test drove the car (even filled up gas after running out of it) for several days to make sure that the problem was fixed before handing it over to us! We cannot thank them enough!

You will find 1st class service here. Fast, honest and great pricing. Thank you - John, Ken and the entire staff. Really appreciate your help.

Corey was very friendly and helpful. We had car trouble and were from out of town but kept me updated on the process of our vehicle being fixed the entire time. He sent me text message quotes and updates until everything was fixed. Thank you!

The manager here is a gem! I watched him run between the the phone, the customer station and the SHOP FLOOR on a constant basis and neglected NONE of them! He must have body doubles, eight arms or both. He does things out of concern for the customer without the customer asking. I would recommend highly for honesty, integrity and old fashioned customer service.

Went here to get a full vehicle inspection. Everyone here was so kind and seemed to love what they’re doing! 5 star service. I will be returning and I would recommend to anyone.

EXTREMELY friendly service. Fast, and efficient effort every single time. Other tire places take appointments and that always makes the waiting way longer than necessary. Here, there are no appointments. They just service you as soon as a bay opens up. The waiting area is fairly small, and Ive never seen it full of people. I work for UHaul just up the road, and we take our trailer tires here all the time to get changed out. Even taking my own car here they offered me a cheaper price to replace my flat because the replacement tire I brought was well-worn. Definitely recommend this place for a extremely reasonable price.

Great service, something you dont get from big tire stores. Not overly expensive. Highly recommended.

They are very professional and quick at taking care of their customers.

Busy but good service!

I phoned yesterday about 4:15pm and gave tire specs to the representative who said “ let me check around and I’ll come back to you with the best possible price”....paraphrasing but that was the gist...That was over 24 hours ago...Enough said.

Excellent customer service. I will be back

My car broke down in Rochester and got towed here. They staff was very helpful and made sure I understood what was wrong with my car. They gave me the best deal possible and made sure I was happy with it before going thru with fixing it. They got it fixed within 2 days of bringing it to them when they were extremely backed up. I was very happy with my experience and would recommend anyone I know to them!

I came here because of my low pressure light. The store was busy, which is understandable considering the potholes as the winter continues. I was told the wait time was 2 hours to have my tires inspected. Again, understandable. The person working the front desk said a temporary alternative would be to add air to my tires, which would only take a few minutes. I was in and out within 5 minutes. Great customer service. Thanks!

Four wheel alignment really improved my cars tracking - well done. Fast & friendly service. Good price; they even gave me a discount for a coupon I wasnt aware of, so price was LESS than quoted.Ill go back again for sure.

Great service! Great prices! Very friendly staff! Corey, the owner, is fantastic!

Very friendly and expert at tires. Just with a quick inspection, I gained the confidence to take a long trip on my 30,000 milers. Very busy, as theyve earned it! Get there early.

These guys are an institution in Rochester! They do great work, stand behind their repairs, offer very competitive pricing, and always put the customer first. Finding a great place to take your car is like finding a great doctor or day care. Once youve found one, you never feel uncomfortable again. You wont be disappointed. Id give them 10 stars if i could!

I love Rochester Tire!! John and everyone there does a great job!! We brought out car in on Monday night and they had it all ready for us Tuesday afternoon. We do not live close to Rochester but will drive here for great service. If you every need tires or some work done they do a great job!!

These guys are great! Very professional and do great work! Been taking my vehicles there for over 30 years. Never regretted it.

Cant recommend this place enough. The front of my car was involved in a fender bender and so the bumper was detached and a plastic sheet from the bottom was hanging off such that driving on the highway when windy would make it sound pretty terrifying. Took my car in and they re-attached the plastic sheet and pushed the bumper back on for NO CHARGE! They told me I should, at some point, get the bumper re-attached (the clips were gone so it could come un-attached again) by taking the car to an actual Nissan shop as they would have the exact parts, which was also good to know. Overall, quick, friendly staff, and very reasonable (didnt charge me anything!) Would definitely come here again.

Yesterday my car died on me while I was driving on my way to work. I had my car towed here and they were phenomenal. They couldnt find an issue but tested my car and drove it around all day to make sure it wouldnt act up again on me. Because they didnt actually fix anything they didnt charge me at all despite having done labor and tests on it all day. They also filled my gas tank back up a little more than it was when I dropped it off. This place is phenomenal and will have my business for life!

I always have the best experience at this shop! They make the trouble of car maintenance a little better with informative mechanics, great prices, and quick service!

Great team, work is top notch, will bend over backwards for you! Just awesome!!!!

Hello and thanks for following up. Service is awesome! I just dont really hand out (5) star reviews. Youd need to get a live band and draft beer or something... However, you took the time to ask so the (5) star rating is earned. Keep up the great service!

I had a major break issue back in 2012, brought my car here and was extremely impressed with the service. Ive been coming ever since and even referred my parents. Today I came in after a 12 hour shift at the hospital and was in and out in 30 minutes with a good price on a new tire. You have my business for as long as Im in Michigan!

After stopping by Belle Tire on a Saturday afternoon to get my tire fixed after driving over a nasty pothole and them telling me I wouldnt get my car back until Monday, I called Rochester Hills Tire & Service. They said no problem, bring it in. Dropped it off and an hour later it was done! Quick and friendly service. Would highly recommend and wont be going any where else for tire service from now on.

A big thank you to Mark, who didnt charge me anything for looking over a used car I was unsure about buying. Not only did they thoroughly inspect the car, he was very honest in his assessment. Overall speed and quality of service couldnt have been better.

Awesome service. Fast and reasonably priced.

Great service. They were able to get my car repaired the same afternoon. Very friendly staff, like Corey to name one, and also fair pricing. This is a professional place!

John and his team are professional, timely, and trustworthy. Easily the best mechanics Ive worked with, and they even had a great deal on a set of highly-rated Firestones that was well below their competitors.I recommend them to everyone I know!

Called to set up an appointment to fix my car, they said that its first come first serve. So I arrived only to be asked if I have an appointment and that it would be a couple days to look at my car because they are backed up and wouldnt put me in the lineup. They turned me away probably because I dont have the Rochester I look like I live in a mansion look.

Great experience with the help of Mark Lantzy! My Grand Cherokee had a small leak in one of the tires and they were able to patch it so quick near closing time!! Will be back for a new set of tires in a couple months!

Fast, professional and very friendly! As a woman walking into a repair shop, I often feel looked down on, but not here! Cory explained what happened with my car and I could tell his advice was genuine. I did not think I was being lied to or overpaying for the service.

Very friendly and helpful. Good honest people

I will be coming in soon, its been awhile.

These guys will always talk straight and never over charge. They have taken care of my car and have been honest and helpful. Great place to go where you know the mechanics will always be honest and trear you fairly.

Great staff!!! Very helpful and honest. Great work.

Never have actually been to this shop but still would rate it a five star. I had a chance to meet the owner and talk about an A+ character. If your in the area and need a tire or your vehicle worked on stop by Rochester Tire. This company will hand down take care of any your needs.

Commendable service, with a full range of automotive services available. Write-up staff are thorough in describing services needed, and costs involved.

My family has been coming to Firestone for over 20 years. We consider them to be the best and most trusted mechanics in Rochester. Id highly recommend the store to anyone who is looking for positive customer service and quality work.MatthewRochester Hills, Michigan

Best and most honest place around

Very good place quick and fast

The Firestone tire shop service person is so nice and knowledgeable. His name is Mark Lantzy.So impressive.

Good people hard to get into the parking lot

Good service.

Have been going to this repair shop for about 4 years. Recently had them do the 100,000 preventative maintenance on a vehicle, including a wheel bearing. Fast forward about 6 months and there was a noise so I took the car to them to check it out....turned out to be the wheel bearing. This is where their exceptional customer service comes to light: John took the car from me and got me home, that afternoon I called to get a status on the vehicle and John told me that they stand behind their work and would be repairing it for free. No other song and dance to get more money from me, just We apologize and come get your car. They have my continuing business. Highly recommend these folks.

Very expensive versus job quality !Unfortunately the tire stock do not have many options, only expensive ones. They not calibrated the tire after change and the camber was not done correctly.

Great service at a fair price.

My mechanic, always fast and well done work charged at a fair price. Never unsatisfied with the quality of work.

REALLY DISSAPOINTING! Its 10:30pm. We drove 30 miles to pick my car up after hours and the battery is dead! Thanks for replacing the belt. How about next time you make sure the car is operational before calling to say its ready for pick up! Its been a very long day and now my wife and I must wait an hour for AAA. At least I know THEY ARE DEPENDABLE.

You should never go anywhere else! The best service in the business!

They do excellent work at very reasonable prices. Good, honest team of people.

Great prices and even better people

Excellent service and incredibly nice. I will go to this place from here on out for any work I need done.

Fast, friendly and honest service. Their overall integrity and quality of work is second to none. Ive been a customer for over 14 years.

Two recent experiences...both where unnecessary work recommended by another place was NOT recommended, and where the work done was reasonable, fast, and high quality. This is the first place I go for anything relating to our cars...Ken, John, and Mark are great.

Very friendly, helpful guys who greet you with smiles and coffee. Typical Rochester hospitality.

Called this morning to confirm they can fix a slow puncture on my F150. The guy said to just come on down so we did. On arrival, no space to park AT ALL. The sides totally full of cars and the road in front of them you can park only if you have some stupid app on your phone to pay for the parking. So i call them again and say there is nowhere to stop and we cannot get in. They say oh no we have plenty of parking and do not even say goodbye when ending the call. There was nowhere to stop the vehicle to use this business. WHY tell people to just come on down if you are so busy and people cannot get into your business? So now we have to look up and call another place to get the tire fixed. Waste of time!!

Great place, great service.

Their Service is very pro and i Appreciate there work very much, they will be my number 1.5 ★ for sure ❤️❤️

Would highly recommend. I have brought our cars in for a few years and they always impress me. Very trustworthy and do all they can to help save you money. We recently brought our Van in for an alignment and the mechanic named john communicated with my wife while I was out. He was extreamly curtiouse and explained things to her in great detail. She complained about minor issues like the doors sticking in the cold, and the rear wiper not making contact with the window. These were issues that the car was not brought in for that I planned to address. John took it apon himself to remedy these issues and did not charge us. I couldnt believe it. Im not saying they will or should give away service but in this instance he helped us out. The work that we brought the car in for was fully taken care of at a great price and in a timely manner. Again I can not say enough good about them. And if the owner happens to read this your whole staff is awesome but the way john went out of his way to help us this last time and the way he took time to explain things to my wife where she understood everything was just great, please give that guy a raise.

I have been bringing our family cars here for 10+ years. They are very professional, very prompt, and exceptionally helpful and courteous. I dont take my cars anywhere else.

Fixed my flat tire in 15 min, (their competition up the street told me to come back next week), very nice people