John and Ryan are great, and theyre always friendly and happy to help. Ive taken probably half a dozen vehicles to them over the years, from my old beater Oldsmobile to junk 90s minivans to my new 2018 Toyota. They do good work and stand behind it. Would recommend.
They made sure my vehicle would start properly before they even said they are finished with it. Jon and the whole crew at CarX have been very trustworthy.
I have used this company for the past 10 years. I will not take my vehicle anywhere else. They are honest, never up sale services and always give you choices. Being a female, I was leery of taking my vehicle in initially, however, after the service I received, I will not go anywhere else!
Recommended by a coworker and friend I called car-x . Thought the rear calipers were locked up.. Thankfully they were not. Replaced front and back brakes and rosters. but they gave me all the deals and coupons they could to help me out! Feel much safer now driving.
This Car-X shop is the only place I go. I love that I am completely comfortable and trusting with their service.
Definitely my favorite and most trusted car shop I’ve ever been to. They know me by name and are incredibly transparent with repairs and pricing. Anytime I’ve had a repair done, they show me exactly what’s wrong and why they suggest to fix it. I’m super comfortable with them and wholeheartedly trust each mechanic! They definitely have me as a customer for life.
A few of the only honest guys in the business.20 plus years going never unhappy with Jon and the crew.Saved me money again yesterday when I didnt require service thought I did and they enlightened me again.Solid guys.Thanks car x
Theyre always very friendly and great with communication
Unbelievably friendly and efficient service!
Im a single Female who is mechanically vulnerable. Im just going to leave it at that. I came to carx and was assisted by Ryan Sports The assistant store manager # 1404 & (with out no exaggeration) was blown away by the sincere honest service as well as effort he put into helping me understand the issues I was dealing with; In regards to the actual safety concerns regarding his personal evaluation of my vehicle and what was discovered upon further evaluation. He assisted in incorporating the fair purchase of 2 rims that could not be purchased through their inventory and I had to make myself do this review for his shop because I get busy and side tracked; Fair and honest Is hard to find for me ESPECIALLY when it comes to automobiles and the needing mechanical repairs. I will not go anywhere else from here on out. I would strongly suggest the community to at the least use this stores service and see first hand how your experience goes.Ryan, Again thank you.You have my attention. I appreciate your integrity. Looking forward to doing future and forever business with you again for all my carx needs.I appreciate you,Renee
Staff is very friendly. As a woman with little knowledge of cars, I never feel like I am being taken advantage of and they are always upfront about any problems. Prices are fair.
They were able to get me in immediately. They recommended new tires eventually, but I appreciated that they didn’t try to push the more expensive fix, and instead recommended something that would solve my problem and not cost an arm and a leg. I felt they were very honest. I will definitely return.
You wont find better customer service anywhere in rochester . Jon, neil, Ryan. And kai. Really know what they are doing. They been doing it for 20 plus years. I have hern a loyal customer there for at least that many years, I will always reccomend CAR X, if you havnt experienced the car x teams excellent service, then your not getting the best deal for your money., tell them thanks when you go in and see them. No one deserves your hard earned money more than car x. They tell it like it is, no shottey service and inflated Bills. See for your self Rochesters best kept auto service team, tell them Pete Allam sent ya. God bless Car X and our beloved country. Peace .
Always been treated with respect. Never have felt like I was being treated unfairly because I am a woman. Fair prices. Friendly staff
Excellent service and wonderful team!
I have been a customer of Car x for years. I first started utilizing at the recommendation of a co-worker who is very mechanically inclined. I also am mechanically inclined but have chosen to stop doing my own work as I have aged and am impressed with their honesty. They do not pile on unnecessary repairs and their price is fair if not a value above others I have encountered.The staff is professional and customer oriented.Bravo for old school customer service and honesty.
They were awesome
They are better than Midas.
The folks at Car-X were awesome. Had a wheel that was out of balance due to an improperly plugged tire on a vehicle I just purchased. We found out that there was tire slime in the wheel as well. They cleaned the rim and tire, patched the tire properly, and got me on my way ASAP. The price was good and no more highway speed shake. Definitely recommend!
This location is great! TRUST THEM TOTALLYI visited another different company for an oil change in the past two weeks. That location claimed I needed a new battery and wiper blades.This Car X location told me the truth, that my battery and wiper blades were good for more months.They also checked my brakes said they were fine and NO CHARGE.Very honest and fair staff.
Excellent local neighborhood car repair. Store manager Jon is genuine and trustworthy; very open and transparent. Neill changed oil on my pickup; excellent friendly service. Plus, when I left without my coat, he called me right away to notify me. Thanks guys! Enjoyed our conversation also. Merry Christmas to you and your families. Praying you would be provided with a steady prosperous business in 2019. God bless.
I have been going to Car-X for several years. I am so pleased with Jon & Ryan plus their entire staff. They are all so respectful and honest.Their work is always done on time and very affordable.I recommend them to all my friends and family! Keep up the GREAT work you all do! It is very MUCH APPRECIATED! Angela
Car X location on West Avenue in San Antonio, TX is GREAT! James, the manager and his staff, especially Alex are wonderful. They go above and beyond for the customer. My daughter now brings her car there also. Customer service is definitely number 1 there . I highly recommend them to everyone I know. Thanks guys -----job well done!!!
The work they do is top notch, Jon always gives me options as to how many repairs should be done. He gives you all the discounts possible. Im happy to have a place I can count on to get me safely back on the road.
The guys at the North Store in Rochester Minnesota, are awesome. I drive a handicapped van and they always take care of me and the van. They explain and treat it as if it was their own vehicle. I never leave wondering if everything was done right. Dependable, professional and courteous. The best service guys in Rochester MN!
Twice within the first several months we came to this shop, the manager told us we needed something replaced. He said the part didnt look original, so if we had the paperwork we could probably go back and get it replaced for free. He won our trust and we have stayed with them for over 20 years. They are honest and friendly. We continue to trust them and refer friends to them.
Our car needed to be balanced so I brought it in without an appointment and they got it done in no time. Great staff. Friendly and professional at the same time. Prices are great as well! You guys are awesome! Will recommend them!!!
I have done business here for many years. Honest shop with quality repairs.
MY first time at a Car-X store and I was not disappointed in fact it was a great experience. Jon, Ryan and the rest of the staff are knowledgeable and friendly. I was there for a bit during my visit for tire replacement and alignment and observed their interaction with all the customers, always courteous and informative. I am pleased with the service and I would definitely visit this store again.
They are doing good job and fast
By far the best auto care experience Ive ever had in my life. Im 60 years old. On Christmas Eve I came in and got my oil changed I have never experienced friendlier customer service from the manager Ryan and the young woman that worked on my vehicle her name is Danny.Very professional, no nonsense, no smoke and mirrors and no switch and bait. Just plain old helpful, proud to be Rochester service.If I could I would give ten stars. They deserve it.
Ive been taking my car here for a second opinion after the dealer suggested I needed a new battery 3 months after it had been replaced. I feel the team is honest and costs are reasonable. I never feel they are trying to hustle my wife when she takes the car in. Service is always completed before or by the time they say. I suggest this Car X location to anyone looking for reliable, reasonable service. Its been 3 years since my first visit, I dont think Ill be going anywhere else.
Jon, Neil and Ryan are always great to work with. Ive been using them for years and they havent steered me wrong yet with repairs. Thanks guys!
Very trustworthy and very good at what they do. We had lots of troubles with car service for years up until coming here. Thanks for your help year after year.
New to the area, but not San Antonio. Went looking for a care care center and pulled in. My husband took care of the mechanics of our vehicles, but he is no longer with me. Told them of a noise my car was making, and within 10 minutes they had it in a bay, did a courtesy check, then came out and told me the issue. I asked what I owed, and they said nothing! Think about that. Nothing! Said it was a simple fix, and they fixed it. I stopped at one other place on West Ave before them, and my gut didn’t feel right. Pulled in here next, and I truly believe they were meant to be my Car-X place! Thankful for these guys. Not to mention their personalities are spot on with the public! Glad you’re here!
They are very friendly and customer oriented, and business like.
The place looks a bit disheveled but the work was prompt and professional at a fair price. Cant ask for more than that.
Consistently provide quality service! Knowledgeable and friendly staff. Ive been a customer for over 20 years.
I have an older Ford, so I am always worried about taking to any place for an oil change or any kind of maintenance. I feel like problems that my car may have will be blown up more then what they really are in hopes that they will make more money off me. My neighbor told me about the location on West Avenue, and I took it in for a routine oil change. Hands down one of the best places I have ever been to. No one was pushy, everything was explained and I even got a discount!! While there are minor repairs needed, I wasnt made to feel like it was life or death. I would definitely recommend this location to anyone needing a routine oil change or minor car repair.
The team at Car-X in North Rochester is always willing and eager to help with any vehicle issue I may have. Jon and his team are respectful and courteous when looking at my vehicles and giving me an estimate of charges. I appreciate all that they do.
Very glad I went to Car-X for my oil change, honest staff and super friendly, I highly recommend them for service to your vehicle
Jon and the boys are top notch! They always get the work done right and at a fair price. Honesty and they make ya feel like family. Highly recommended for all your repair needs.
Amazing service. will continue doing business with them. They take the time to make sure our vehicle is done rite and be back safe on the road again. Fast service and friendly people. We recommend carx to to everyone that needed work on their vehicles. Done rite the first time.
The guys at Carx in Rochester are seriously the best. They are honest, reliable, and BEYOND helpful. They have gone above and beyond to make sure we’re getting the best service possible. I can’t stress enough how great this place is. Definitely our garage of choice for a LONG time to come.
Car-x is like the Cheers of auto-shop repair, where everybody knows your name. Ive been going to John, Ryan, and crew for over a decade. Im convinced the reason my cars last so long is because of their work, and the repair at a fraction of the cost of a dealership.
The guys there always take care of my vehicles. They tell me what and why something needs to be done. They will even show me what the issue is.
These guys are great! Jon the manager has been there forever and always honest and upfront. Happy to keep taking my cars here and the costs are very competitive.
I have been dealing with Car X for these couple of months, Phil or Fil explained the problem to me and they were able to work with me in form of payment. The crew was extremely nice and went beyond a typical services. Car X is great and Truthful in what they say is recommended or needed right away!!!
Rick was awesome! Service was quick and efficient. Even when they misquoted a service they made it right by honoring what they originally said. I’ve been going for years and will continue to. Thanks guys!
The work on replacing my headlamp assemblies on my car was very well done, efficient and they took the time to bring me out into the shop to explain a couple of things they had done to benefit me because of the age of my car. Very pleasant and work well done! Will definitely use them again!!
Good service.
I was visiting family in Rochester/Plainview. Ended up with 2 flat tires. John and Ryan were very helpful with getting my car road worthy so I could make it home. Thank you!
Jon Zych and his crew are very nice and attentive. They will listen to your needs and are fair and and honest. Top notch crew! I have been going to Car-X and working with Jon and his crew for over 15 years. I highly recommend!
When I lived in the area that was the number one place I was recommended by my neighbors to go. I felt that they were honest and fair to me. I wish there was a location near me in Virginia where I now reside. Thank you
Amazing customer service, quality of service is great also.. very knowledgeable of vehicles and can pin point any problem. I wont take my vehicles anywhere else
Straight forward and work was completed correct and promptly.
The only place I trust with my car! Honest, reliable people. I dont walk out questioning the quality of their work, or feel I have been played. I will never take my car anywhere else. They have a flexible schedule and pretty reasonable with prices.
Super friendly and knowledgeable folks! They went above and beyond to help get my tires replaced quickly; a technician drove over to the warehouse himself when the courier was delayed to get my tires. Kept me in the loop the whole time, and made sure I had everything I needed from the visit. This will be my go-to maintenance shop from now on!
Didnt have to wait long for my oil change with no prior appointment made for Jan. 6th 2019. I was extremely happy with their services and the discounted price as well with coupon.All employees very courteous....Thank You All and Manager Jon Zych!Kathy Hammel
Jon, Ryan and the rest of the crew at Car-X are absolutely amazing! I know that every time that something comes up with my car I am in good hands!
I brought in my 2016 Kia Soul that I’m purchasing through Carvana for a pre-inspection purchase. They were prompt and quickly and effectively inspected the vehicle.
Good job and price
Always friendly and honest about pricing. Dropped my car off and got it back within an hour, no appointment necessary.
John enjoys joking with me, and Neal (both at the Rochester North store) always takes great care of our vehicles and goes the extra mile to make sure everything is working right. He also keeps me updated on things that will be needing taken care of in the future.
Prompt service and fair price. Highly recomemended, will definitely be going back again.
Great customer service Reasonable prices
The guys here are very friendly and and reliable. My fiance brought his car here several times a month for oil changes, since he drives a lot. The prices are great with their mailed coupons. We recently moved from MN to St Louis and we will miss these guys dearly. The day before we moved we had gotten an oil change. The morning we went to leave town on Saturday May 18th the check engine light came on. We sat in front of their store and waited for them to open. As soon as the gentleman got to the store to open, he came running out to help before they were even open. Luckily it was something silly but this just shows how great they are. Thank you to everyone at CarX!!
I made an appointment but they didn’t have it. It was a very busy Saturday. Chris made sure They would be able to change my oil. Staff is always great and I will continue to take my cars there.
Excellent service! Friendly, fast, fair. Great job of explaining potential problems without pushing for a sale. Highly recommend.
Brought my car here to get serviced/repaired. They were able to fix everything quickly and Rick was awesome. A+ customer service. We will definitely bring our other vehicles here.
Honestly the nicest people I have ever met. My radiator blew 1 hour away from my house and although they werent able to do anything that day, they stayed late and helped me look for a hotel to spend the night in. They were very informative and helpful!
Car serviced 6mo ago. Came back for oil change n tire rotation. Staff has always been very courteous. Would definitely recommend CarX, to others
Car x was fast and very friendly. The people that works there are very helpful with your needs and awesome. They will let you know what is wrong and needs done. The oil change is great they even let you know if something is wrong.
Quick and friendly service.
I called the night before wanting to take my vehicle in for an oil change and tire rotation. I asked if I needed an appointment. I was told no, just bring it in at 9 a.m. and they would get me in, maybe 40 minutes. I brought it in and it took 3 1/2 hours before my vehicle was completed. I was the next car, when I brought it in. I left, after an hour, and came back a few times to see if it was done. When it finally got finished, they never talked to me about anything and my receipt doesnt say I got my tire rotation. Yes, they did apologize for taking so long, that the cars before me took so long.
Guys are great here. They will always let you know whats best for your vehicle. Glad to do business with Car-X.
Nice people n good service
I’ve always had excellent service at CarX! I know nothing about cars, but the guys that work there take the time to explain things to me and I feel that I can trust them. Friendly service and I would highly recommend!
Ive taken several of my cars to CarX over the years. Courteous service, technicians knowledgeable. Fair prices, I never feel that I am being taken advantage of. From tires, oil change to new brakes they have done it all for me.
When my starter went bad, they got me right in on Saturday morning (on short notice, no less) and had me up and running in just an hour. Fast, solid, dependable service! Would definitely seek services again in the future from here.
Great service, knowledgeable staff, fast and friendly. All at a reasonable price.
I love this place ! I’ve always had great costomer service when I’ve been here . Staff are friendly and know what they are doing !!
Love the atmosphere. Very down to earth employees. No BS. Just great service!
These guys are fantastic! Have taken both of our vehicles there for almost 5 years. They always call and tell you exactly what they found BEFORE they do any work and they tell you how much it will cost. They are always honest about what needs to be done now, and what can wait. They have never once done any work or charged me for anything that they didnt call me about first and I have always been happy with their work. I trust John and his team completely with my vehicles. I have no clue how their prices compare to other shops because I have never bothered to go anyplace else since moving to Rochester. I dont think they are more expensive than other places, but If they are, I dont care. Their honesty and integrity are worth it.
I called and they did not have my tire size necessary, but i found a suitable tire in their throw away pile. The associates were very polite and helpful
Bought a car at Car-X lot by its employee, he assure that the car is good and I can bring back in if any issue. When I drove car home, the radiator tube busted out and empty all coolant, and the engine was overheated. I checked the hose and see there are many plastic tape wrap around the broken area. I called the seller he said I dont even think about set my step there at Car-X. When I check back the title not even in the seller name. I wonder if Car-X let their employee do sell salvaged car abandon by customers and share the profit, if not then I hope the owner should figure out and fire the person who sell car using Car-X name, its terrible .
Got my oil changed and a realignment and everything feels smooth. Great service
Thank you CarX-West Ave! The Staff is friendly and helpful. I ame for an oil change on a Saturday. My car was ready in 45 minutes as promises. Definitely recommended. They also always have online coupons.
Great, nice staff and worked quickly and well. Got me in at 5:30 to repair a serpentine belt and had me out the door before close at 6. Great autoshop.
Has everything you could ever need, cars, xs, tires and even autos. 10/10 service and even better service.
Very reasonable price for an oil change (about $22 after tax) and the mechanics dont try to haggle you into all the unnecessary extras. Ive also gotten fair quotes for tire changes here. The staff are speedy and laid back as well.
Everyone there was helpful and had a smile. Always took time to answer any questions. Never short with customers.
Friendly staff. Fast service. Will answer any questions you may have. Fair pricing.
Very friendly very quick I mean I wish it would have been cheaper but I guess thats the way it is other than that thanks a lot ❤
Great and friendly staff. Never a let down on service completed.
I have been a long-time customer and they have always treated me right. Honest estimates, quality work, friendly people.
Always prompt and quality service at a fair price. Great customer care!
My seatbelt on the passenger side would not work, so I stopped in at car-x to see if they could repair it. The technician came out to my car, spent some time finding the problem and repaired it. When I asked the charge I was told there was none. I will be back at a future date when I need service on my car. Thank you car-x. You made my day.
Honest and fair prices Love you guys I wouldnt think of going any other place Thank you