Joey & His Team Are Awesome To Work With!
We have used Mullins Auto Parts for our auto part needs for several decades and have been very pleased and appreciative of their ability to find what weve needed for a number of autos. They are professional and friendly and go the extra mile for their customers. We want to specifically thank Joe, who has been especially helpful and has kept us updated on when we could expect the parts to arrive. When we ordered a used part that he felt wasnt up to their specs he refused it and ordered again through a different dealer so that we would have a durable part. We learned during our last visit in November 2019 that Mullins has used tires for a great price and are planning to buy a set before the end of the year. We would recommend Mullins to all our family and friends.
Best used auto supplier in the Roanoke Valley, I have never had a bad dealing with these guys. Yes sometimes they are busy and you have to wait, but for the service and warranty you get its worth it. Ask for Robert, he is the most down to earth guy you will ever meet and he knows his stuff.Mark Donahue Sr
The guys at Mullins went above and beyond to make me feel welcome and comfortable from the moment I walked in. Entering an auto shop as a young single female can be daunting and often leads to shopkeeps trying to upsell and take advantage of my lack of extensive auto knowledge, but I found this shop to be upfront and efficient. They worked to get me the part I needed as quickly as possible even calling neighboring shops to check their availability and they got me the cheapest price. My part arrived quicky and I was notified immediately. Would strongly recommend this shop for your used auto parts needs. You can trust these guys 👍
I don’t usually leave reviews but this place WOWed me, awesome customer service and as a bonus they were the cheapest around town. Other yards should take notes from these guys when it comes to customer service. Thanks again Robert and the other guys for the painless service.Thanks, Bryan Hodges
Is really good and and affordable comparw with old dominion i come here all the time
Quality Service especially being a woman...wasnt taken advantage of. Having a broken vehicle is hassel but dealing with Mullins Used Auto Parts is definitely not!!!!!! Will be back and let others know. Thanks for your fast, friendly service!
Brian was very very helpful and so fast to get what I needed and was a very pleasent experience. I definitely will be going back for future needs. Thank you so much!!
Brian took care of what I needed super fast even as they were short handed. As always, these guys know their inventory and are spot on with the parts you need.
The gentleman who waited on me was very nice and very knowledgeable about what I wanted great service
I had a great experience shopping here. I definitely plan on going back.
To high and will not swap out something you got and then didnt need it(REVISED ) thank you Jason Jason refunded all but my freight charges to me after i found my receipt and made things right with me.Truly a nice man and manager.will be back to buy again.As he also acknowledge it was a learning experience for his employees as how to talk to customers and not brush women off.(they are also good customers) thanks again god bless
Good people, GREAT prices.Our beloved Bear died Monday August 12, 2019. Hes gone on to the great junk yard in the sky. RIP Bear, you will be forever loved & missed.
Mullins is awesome nobody carries all the car parts and when it came to finding the right parts Mullins came through big shout-out goes out to Joe Ross who came through in the clutch
Sold them a 2004 Nissan Quest quoted at a certain price. The cost of steel dropped. Creating a $40 difference and they honored their pricing without complaint. It is hard to complain about that kind of service.
I bought a set of column switches for 95 sc300 that I matched specifically to my car. Despite that, after install, my telescoping function of my steering wheel stopped working. They’re saying that I had a “100 day parts warranty” despite that they didn’t even check the part properly before that. I don’t believe the 145,000 miles or around that they quoted whatsoever. Say they’re unwilling to do anything for me for the missing function because they sent me some parts they weren’t supposed to. How is that my problem? I didn’t sell em, come to think of it, I threw em out because I had no use for them. You shouldn’t comp my labor that I’m gonna have to put in to return this or put a new one from somewhere else when you didn’t do your due dilegence?!? What a joke. Never again.i get not being responsible for labor costs incurred if you check the part properly but you didn’t do that. Youre telling me that you had the incompetence to send me extra parts you shouldnt but you were competent enough to test the telescoping? not believable. I wasnt asking you to pay me labor, I was asking you to give me something back that was indicative of the labor I would have to do to send it back or replace it; youre putting words in my mouth. I would expect no less from you though. Ive had the telescoping working with aftermarket wheel, so nice try. It only stopped working with your part.
They always treat me right. The guys here go out of there way to give awsome service.
Quick, knowledgeable and friendly service. Many parts not easily located anywhere else. Reasonably priced.
I havent had the chance to be a customer bn of the new regime there but of they walking qhat they talking the could be the best damn place in town for nbn used bn auto parts and be a heavy competitor to the more established Old Dominion
I always check with these guys before anyone else..Moon,Travis and the guys are awsome and funny and will give you the down right truth about anything they got! Been going to them since 04 for parts and have never been let down
Everyone in the building is nice and friendly, prices are excellent, they dont ask for new part prices like a lot of other places. And if they have it but not on their computer they will send some one to look and make sure they have it or they dont.just my experience.
A+++++ If you need it they will help you locate it!! Thanks So Much!!
Good quick serves respectful great bbn prices.
Good people great price very helpful staff
Gotten several parts all have been good, awesome service
Treated me fairly. Price quoted on phone honored.
Very nice people, fair prices and always find what I need.
If they dont have the part then it is probally not around..great helpful staff!!
Great guys they will definitely help you get the part that you need. Anytime I need something I call these people first
Best used auto parts/salvage and auto recycling around! Moon, Robert. And Shad all around great guys excellent customer service!
Got the parts I needed and at a good price.
Had the part I needed and reasonably priced.
Amazing service and tuned up my truck nicely
Better than buying a new one!
Good place for used parts at least the owner is friendly some of the young staff behind the desk seem a little socially retarded though . But I guess they cant help it .
Great service for all your used parts needs.
Awesome customer service, goes out their way to help.
Very friendly fast service
I came here and bought a brake booster for a 95 Toyota 4Runner they were friendly I had no problems here
Professional service and good selection.
Very helpful and nice people
Found what I was looking for and, for a junk yard, friendly staff!
Best Prices on the parts you need!
Really friendly and helpful people ther
Very helpful and professional
Excellent customer service.
Great company
They helped us find what we needed.
It was ok,, not the best service,, everything looking 4 not there
Awesome fast and curtious
Great customer service
Thieves.
We get quotes here 1st
Good place
They are awesome
I miss MOON!!!!
Won the