Buddy Davis and Adam Cox were superstars when it came to what my partner and I thought was going to be a headache: the car buying process can be frustrating, but Buddy and Adam made it easy as pie. We went later in the day on Thursday, October 21st and walked out with a Jeep Patriot with ease. No hassle. It really seemed like they werent just trying to make a sale. They really helped us out. Solid job guys! Well be customers for life!!

Buddy Davis and Jeremy McCoy went above and beyond and got me into the car of my dreams. It took hard work and dedication of working and building my credit for a year and a half.. it’s near perfect credit got me this car it is amazing! They are great to work with and if you need a reliable used car there the ones to go to. Thank you guys a lot for a smooth car buying experience!

Had a awesome experience at Berglund Used car sales. Thanks so much to Michael Simons for helping me to find the perfect vehicle. I just love my new Volkswagen Passat!

Every single one of the guys went above and beyond to make things necessary for the Tacoma I purchased. From start to finish, not a single beat was missed. Buddy, being my main sales man, was phenomenal! Adam and Jeremy, taking care of the finance portion of things, to every extent. Thank you guys so much for everything!

Buddy was amazing. He was so helpful and helped me and my husband get the car we wanted. You should definitely shop here for all of your car needs

Had an awesome experience with my trade! Truly worth going to check out! Mike and Jeremy are great!!

If you’re looking for a new car Michael Simons is your guy I told him exactly what I’m looking for helped me every step of the way get exactly what I wanted completely satisfied

Michel and Jeremy were great laid out options for me that worked with me all the way to get me in a vehicle thanks again guys

Buddy, Aaron, Jeremy. Few of the people to helped me. Honest fair and friendly, I was able to sell my car to them at a decent price. Best price offered around the Roanoke Valley. Give these guys a visit. They will help you with whatever you need, buying or selling.

Just wanted to say I had a great experience purchasing a vehicle at Berglund Used Car Supercenter. Michael Simons was a professional salesperson and was able to assist me in all stages of the buying process. The car was waiting for me upon my arrival and he demonstrated a great deal of product knowledge regarding the vehicle. I highly recommend Michael for anyone looking to purchase a new vehicle.

Buddy Davis, Jeremy, & Adam have given me excellent customer service! These guys made sure I was taken care of and I have been very pleased! If you’re looking for a new/used vehicle please check out Berglund on Franklin Road!!

We are SO thankful for Buddy Davis, Jeremy Mccloy, Scott Brown & Adam Cox at Burglund Used Car!! They were so good to us in finding our new company vehicle at Virginia Children’s Theatre! Kind, friendly and great energy! Thank you for your service!

Buddy and the Sales team were great.....very helpful

Buddy and Jeremy are awesome! They got us a great deal on a great vehicle! Couldnt be happier!

I had a great truck buying experience at Berglund Used Car Sales. Buddy, Adam and Robbie did a fantastic job.

Buddy and Jeremy were hands down some of the nicest and most honest people I’ve met in my car search journey!

Adam Cox and Buddy Davis are great people to do business with...We got a great deal on a car, I would recommend if need car these are the people to come too

Bought a used truck from robie. He is very nice and extremely high pressure. They sold my truck loan to a bank that doesnt do truck loans . They then sent john to redo the loan and he promised me running boards for the trouble. Now him and Adam cox dont remember that!!!!!

I was just browsing looking to possibly trade my car in and had no clue where to even start. Donnie was so patient and helpful in answering any questions I had and showing me any car I wanted to see. He definitely took a stressful experience and made it easier for me. 10/10 would recommend going here and asking for him if you are in the market for a new vehicle!

Great experience. Buddy and Jeremy were incredibly helpful and super nice!

Buddy and the sales staff doone an awesome job and I drove away having the best auto buying experience Ive ever had buying a vehicle.

I really enjoyed my experience at Berglund Used Car Super Center! Buddy was a great salesman, he was patient and listened all my concerns and wishes and put me into a great SUV. I was given options that fit my financial needs as well as my traveling needs. Thanks Buddy for all your help and thanks to the whole BERGLUND TEAM for making my experience so drama and stress free!

I just worked with Jared Holloway to buy my new 2018 Jeep Wrangler and it was a great experience. I usually HATE buying a car and having to haggle and fight for everything, this was NOT the case when working with Jared. Jared was friendly and engaging- he got to know me and showed me a few cars to compare but I never felt pressured to buy something I wasn’t interested in. I would highly recommend working with Jared and the team at Berglund Used Car Super Center-Jeremy was also really good and even worked out a better interest rate for me!

My wife and I had a great experience working with John Whitman and the staff at Berglund Used Car Super Center. John was very friendly and helpful and the entire staff made us feel relaxed throughout the car buying process. Easy 5 stars for us!

Didnt realize I was being ripped off until I left. Gave them a budget, told me that I had no credit and soared right over the budget I provided them. They moved so fast I wasnt able to catch it until I was out the door with my car. Dont tell them youre a new car buyer!!!!!! Theyll try everything they can to overcharge you

I worked with Steve Caldwell to purchase my Jeep and had a wonderful experience with him and Berglund! It was my first time buying a car and I appreciated his support throughout the process - I couldnt be happier with how everything turned out!

I have waited 6 months to write a review, to make sure I wasnt hoodwinked. I was not! I love my car, no issues, just passed State Inspection with flying colors.Steve was remarkable to work with, went above and beyond to get me what I wanted. We ran into all sorts of oddball issues with my trade in, but he patiently helped me figure it all out! 10/10 would buy from him again.

Had an amazing first car buying experience with Buddy Davis as well as the GM at Burglund used car definitely recommend for first time buyers for a no stress no hassle experience.

Nice trucks dont know which one husband wants to buy

Service was great! Very easy to get appointment. Met the manager Jeremy while getting oil change, very welcoming.

I would highly recommend Steve Caldwell to meet your car purchasing needs. He’s got a super personality and will go above and beyond to make sure you are satisfied. I have had the fortune of knowing him a long time and know that he will take good care of you!

We purchased a 2019 Ford Explorer last week from Jared Holloway at Berglund UCSC. As someone who loathes the car purchasing process, I cannot say enough about Jared and his work ethic! The entire process was easy and quick. All of our car dealings will be with Jared in the future!

Went to look at a 2019 Dodge Grand Caravan. Jeremy (manager) greeted us on the lot. After test driving and discussing price, we decided to purchase the van. Jeremy and Charles were both great to work with. Super nice folks. In and out within just a couple hours which is unheard of usually when buying a vehicle.

Jared Holloway is a phenomenal salesman who will truly give you the best deal possible. 👍🏼 My next vehicle purchase will definitely be at the Berglund used car super center!

Thanks Jarod Holloway for putting me into a great car. Great customer service. I did not think I was going to be approved but great work guys

Steve Caldwell is a great salesperson who displays professionalism with all customers. He goes out of his way to ensure the customer gets the vehicle they want and he will continue to provide good customer service to them after the sell. I would highly recommend him to anyone looking to buy a new vehicle!

We love the Berglund shop on Franklin Road. Make sure you ask for Steve Caldwell. We have purchased several cars from him and his customer service is great. He also works with the service department to make sure any concerns are taken care off. I will be buying cars with him in the future.

Bought an Alfa Romeo here today. Salesman, John Coon and manager, Joe Pugliese were a pleasure to work with. This is the best car purchase experience I have had. I like the way they do business! Oh, and the car is awesome.

Sales experience with Sam Simpson was very positive. Has a wealth of knowledge about various makes of cars and easy to work with, no high pressure sales tactics. Would highly recommend him as your sales rep.

Staff here has always been friendly and helpful each time I’ve visited to look at a car. That being said, no car here has a warranty unless you purchase one. That means a car with extremely low mileage of 30k runs off the lot with no guarantee unless you purchase the expensive warranty plans they offer. Although they offered a pretty fair price for my car trade in value, they also do not negotiate at all on the prices of the cars regardless if you show them that it is overpriced or not. I went down the street and Berglund Jeep had 7 year/100,000 mile warranty on used cars with even higher mileage than the one I looked at. Now that’s trust in the cars your selling! No warranty at all on a low mileage vehicle seems like you’re not confident in the vehicles you sell.

I contacted Berglund Used Cars and spoke with Sam Simpson to get an idea of what my trade was worth as well as to find out more details of a used vehicle in stock. He was super friendly and very professional. Highly recommend!

It was an easy transaction. Came in and met John Whitman and he found the car at a unbelievable price. If you need a car I recommend John he was wonderful to work with.

We just purchased a used F-150 from Berglund salesman David Turner and I have no complaints about our experience. We’ve been online shopping for a while, knew what we had in mind, and when they didn’t have it on the lot, David took us to Salem and Bedford to find the right vehicle. He showed us a few other options near our price range, but never pressured us. He was respectful of our budget and how we wanted to approach the sale. We left with just the truck we were looking for and I feel we paid a fair price and stayed within our budget. I should also mention we had our two young boys with us and David was great! He very much felt like a friend we’ve known for a long time, and I HAVE never experienced that with a car salesman. David is your guy if you need a “new to you” vehicle!

Jared Halloway is the man! I really appreciate how patient they were and how helpful they were in finding me what I wanted. Thank you.

If youre looking for a vehicle, make sure you go to Steve Caldwell at Berglund. He provides excellent customer service and will go out of his way to make sure you get the best vehicle that suits your needs. Buying a car can be stressful, but Steves awesome personality can make it fun!

Bought my truck from Sam Simpson. Which helped me get my credit going. Great experience overall! Highly recommend going to see Sam for your new vehicle.

I had my experience with buying my car with Steve Caldwell. It ran very smoothly from picking out my vehicle, test driving it and financing it. Got well done Bergland !

Call and ask for Jared Holloway. He will work hard for you to get a great deal on a vehicle at Berglund Used Car Super Center on Franklin Avenue in Roanoke!!!

My husband recently purchased a truck from Sam Simpson at Berglund. We were so pleased with the service Sam provided and vehicle he found for us. I would highly recommend Sam to anyone!

After totaling my car, I was worried that the process of finding a new one would be difficult. However, the sales team and other staff members were extremely helpful in finding a great car for me. They made this whole process easy and I am now able to drive a car I love. Specifically, Carol Thompson, Brian Thompson, and Charles Bixby made this experience stress free and enjoyable. I am very grateful for their hard work and would recommend them to anyone who is looking to buy a car!

I highly recommend Sam Simson at used car super center, he is your guy! Always has the best deals and will get you in the right vehicle in no time.

If you’re in the market for a used vehicle, contact my son Jared Holloway at Berglund used car supercenter. He will work with you to get the most for your trade-in, or find a great deal on a particular vehicle that you’re looking for.

The team at the Super center is awesome. Our salesman John Whitman was attentive and very helpful. I recommend this location.

Was looking for a Truck and Brittany Byram found me the perfect truck I was looking for. I highly recommend Brittany Byram for all your car or truck needs. She was very professional and very quick with paperwork!! Thank you Brittany Byram again for founding me my Dream Truck!

My salesman, Patrick Taylor, went above and beyond to provide me with excellent customer service. I received a fair trade value for my car, and a fair used car price for my Nissan Frontier. They removed stickers, detailed, shampooed, and even provided me a very nice loaner while all of this was being done. Patrick made me feel valued as a customer. Everyone was so nice and helpful. Cant say enough good things about this car buying experience!

Purchased a Nissan Frontier from Sam Simpson. His service was extraordinary and he located exactly what I hoping to find. I highly recommend Sam!

Sam Simpson is very customer friendly and very entertaining. He is a wonderful salesman and I enjoyed doing business with him. Thanks Sam Simpson

Jeremy McCloy was excellent and we couldn’t have asked for better service. Repeat customer and will definitely be back to see Jeremy when we need another car.

I have purchased several vehicles over the years from Berglund, Sam Simpson is best, he made sure I got the best truck for my needs at a great value.

My salesman was John Whitman and it was a great experience. Working with the guys at the super center was awesome and I would recommend them.

I contacted Sam about a car I might be in the market for . He was very helpful and provided me the info i was looking for, also offer to help me find the car. Also if I need any further help he would be glad to assist me.

I worked with John Whitman and was very satisfied with the car I bought and especially the price. Great folks to work with and I recommend this store to you if your shopping for a vehicle

Sam Simpson was awesome I will definitely recommend him to any one looking for a new used car. He was very knowledgeable and very helpful

I would like to highly recommend Sam Simpson as anyone’s next used car sales representative. He is very courteous, efficient, and knowledgeable—Does a great job!

My salesman John Whitman and the team at the super center were very professional and I actually enjoyed the experience at this location and I recommend them for your car needs.

Sam Simpson is the man! He hooked me up with a sweet ride. Great guy and best salesperson!

I have had great experiencesbuying vehicles from BerglundSam Simpson always takes care of us to find exactly what we are looking for

This place is awesomeness. Ask for Jeremy and Charlie! Great guys

I got a new used SUV and felt like I was treated fair by the team and my salesman John Whitman was great to work with.

Highly recommend salesman Sam Simpson! For the best buying experience, Sam is the Man! :)

Best experience with sam simpson franklin rd. Very pleasant to work wit . Will definitely come back

We just bought a Subaru Cross Trek and were extremely pleased with the service we received.

If youre looking for a new ride, youve come to the right place. I purchased my first car here with Carol holding my hand every step of the way. She made my first experience the best one. She was knowledgeable, kind, and understanding. She worked with my budget yet made sure I was in a reliable vehicle before I left her lot. She even drove me out to a different lot to look at one they had at a different dealer. Shes the best in the business.I almost bought my first car last year from a different dealer in Lynchburg, except it was the worst experience of my life so I walked away. Im glad I did! I love the 2016 Ford Escape she has me in now! I would send anyone here and when I have my own family someday, I will bring my kids here to buy their first car. Thank you so much Carol and Berglund for everything you did.

As someone who has been to many dealerships in my life, I can honestly say dealing with Berglund FIAT was hands down one of the best experiences we have ever had. From the moment we first started interacting with the staff, they were very friendly and treated us like they really wanted our business and would do what it took to get it. Tabitha, Steve, everyone was top notch.I am always very prepared with facts, budget, values, etc. when buying a vehicle and they recognized that which made the negotiation process smooth and quick. They knew I wasnt playing around and treated the situation as such. We arrived at a deal very quickly and it was fair for all involved.While we were waiting for the process to be completed, even the staff who wasnt involved with our sale specifically interacted with us and treated my wife, daughter, and my self like we were family which is a nice change from other dealerships around. You dont get that in many places. When we got to the backend stuff, the process was quick and painless. They accepted the items that I declined and moved on. No high pressure in any way.My 11 year old daughter already has her eye on a few cars they had, so I am sure we will be back when the time comes!

Sam Simpson did a great job showing me the right car I wanted.

Best place to buy a car in Roanoke! Truly an enjoyable experience start to finish!

Worst experience I have ever had wanted me to do all the paper work and run it threw banks before ever giving me the price of the truck I asked several times kept telling me that they had to do all this paper work and run my credit before getting the price wasn’t until I was getting back in my truck to leave two sales people and a manger in my window finally telling me the the price of my truck I get a new truck every two years trust me deal with Duncan or Kernersville

Our salesman John Whitman made it a fun experience and felt we zero pressure.

Excellent service, knowledgeable staff, made my experience so easy when purchasing vehicle for my wife. Salesman Chris King was great. Thank you Berglund.Tommy Thompson

Sam Simpson easy to work with, honest and goes the extra mile.Thanks Sam

Great customer service! Ive never met friendlier and more sincere staff who bend over backwards to service their customers. We traded in our vehicle and unless most dealers who are hard sticklers on prices they were willing to give me what I asked for on my trade in and also were willing to negotiate on the price of our purchasing vehicle as well. They were very patient with me during the whole negotiation process and also shopped around to get me the best interest rate. I would definitely recommend them.

Our salesman John W was Ames one help us find the perfect car and a great price. Ask for John Whitman

I just bought my second used vehicle from Berglund Used Car Super Center. The first vehicle was perfect in every way. The second had a small issue discovered after the sale and I couldnt be happier. Sounds crazy, right? I was happy there was something wrong? Read on so I can tell you how amazing that Steve Caldwell and Jeremy McCloy were at handling the unexpected. :)After everything was signed, sealed, and delivered, we discovered an issue with the vehicles Bluetooth system. I had a long trip planned and really, desperately needed this to work. It was one of the main selling points of the vehicle for me.Even though Id already taken delivery of the vehicle and they legally didnt have to do anything about this, they immediately acted to get the situation resolved. Due to the pandemic, the part necessary to fix the vehicle was backordered indefinitely. But that didnt stop Steve and Jeremy from making sure I was happy with my purchase.They put their heads together and came up with a solution that was honestly even better than getting that part to repair it would have been. I could not be more ecstatically happy with my purchase and their slution to my problem than I am right now. The trust in that dealership that I already had skyrocketed to even higher levels.The way this was handled was so extraordinary that I wanted to make sure that everybody knew it. Steve and Jeremy will go above and beyond the call of duty to make sure everything is right for you when you purchase a vehicle from them. When its time to get a vehicle for my teenage daughter soon, you can bet all the money in your piggy bank theres only one place Id go to buy it - Berglund Used Car Super Center. Be sure to ask for Steve :)

I have had great experiences with Sam Simpson for years. He is a trusted sales person and will treat right.

I had a wonderful experience at Berglund. From Brad to John to Joe all three gentlemen were wonderful and made my purchase easy and stress free. The car was clean, and they were knowledgeable with all of my questions. Highly recommended!

Looked at a 2007 Mercedes E320 with 117,000 miles a diesel also. They are asking $12,000. For this car thats only worth $5000. If that. And the salesman had the nerve to ask me if I was going to pay cash for it... lol Ive SOLD CARS AT FIRST TEAM and Id never buy a 12 year old car with high mileage and a diesel FOR over double what its worth. NO THANKS... BERGLUND get it together.

Ive always been hesitant of buying a used car, but Sam Simpson at Berglund changed my mind. He informs the buyer of the pros and cons and never seems too pushy. Ask for Sam Simpson the next time youre here!

Thank you Steve Caldwell and everyone at Berglund for making my car purchase unforgettable. I love my Denali.

Overall great experience from working over the phone gathering details on the vehicle to traveling to the dealership to finalize the purchase. Being an out of state buyer there are always concerns with condition of the car and paperwork details. They exceeded my expectations, which is not easy to do! Tyrone Williams treated me with respect, quickly followed up on all questions and provided a great overall buying experience.

I dont recommend Berglund because theyre very pushy, it doesnt matter what you want or your price range. The vehicle I saw listed online wasnt even cleaned when I went to test drive it, the breaks almost locked up....got out of the car and the agent wanted to work out a deal! Really?😂 Theyre very untrustworthy, my first and last experience for sure!

Needed a vehicle quickly and was frustrated after trying several dealers whose cars were priced way above KBB suggested price. Stopped here on a whim without doing my usual research and obviously I regret it. All vehicles were marked down which brought this vehicle in line with KBB but still more expensive. Test drove, seemed fine, although the aftermarket stereo was not connected to AUX input and could not connect to blue tooth. Ask if they could fix that and they could not. Found out later you can youtube the simple fix with a $12 part you can get off of Amazon, but thats a whole other story. Bought the car, got it home (live an hour away). Next morning I was backing out of my driveway and the transmission skipped in reverse. Turns out the only fix is to replace the transmission. Obviously the car was like this on the lot, but I did not put it in reverse when I test drove it. Let the dealer know about the problem. They wanted me to drive it back down. I told them if there was nothing they could do I didnt want to make the trip and they asked me to come in anyway. Drove an hour, sat almost an hour to find out that yeah it needs a transmission but my manager wont approve replacing it. We could do a transmission flush and fill for free but recommend against it because it could make it worse. Then they offered to sell me an extended warranty and knock a couple hundred dollars off, saying that the warranty would cover the transmission replacement completely and probably save you some money. I think the extended warranty was almost $3000. So I left empty handed having lost 3 hours total when I had said I did not want to make the trip if they can not help me. This made me almost as mad as the transmission problem itself- wasting my time to try and sell me something else. I should have known things were sketchy when several of the cars I looked at on the lot were filthy. In 35 years of buying used cars Ive never had an experience like this and never met people so unwilling to back up their product. Ive now had this car 4 months and the low tire light is on all the time, its using about 3 quarts of oil a month, and the alternator had to be replaced. I am willing to concede that some of those issues are part of buying a 12 year-old car with 120,000 miles on it, but the transmission issue is not, especially since I paid a premium price for the car (over KBB) even with their sale. I will never deal with them again, and I will always put a car in reverse, on a hill if possible, during a test drive from now on. The sales Rep, Steve Caldwell, was nice but completely ignorant this car and unhelpful during the entire process. The manager, Brian Thompson, was polite but also unhelpful when it came to helping the situation or standing behind their product.

My wife and I came from Pennsylvania to purchase a new car from Berglund. Negotiations were done over phone and email. Most of the paperwork was already completed by the time we arrived at the delearship. Our new car had a low tire pressure indicator lit so it wasnt quite ready for us. However, this minor issue was resolved quickly. They even gave us the full amount for our trade that they had suggested over the phone. We have been to other dealerships where that was not the case.Overall the buying experience at Berglund was pleasurable and stress free. We would consider buying from them again in the future - if only they werent so far away!

Sam Simpson was very helpful, had a great experience!

This is by far the best car dealership in the Roanoke Valley. Jerry the General Manager runs a great place and has the best staff with Billy and Tyrone. These guys had me in and out so fast and made buying a car for my girfriend a fun and wonderful experience. Berglund Fiat is by far a class act all the way around and I look forward to buying many more vehicles from these guys.

The worst car buying experience I have ever had. We were interested in a 2013 Arbath and was told it had to be sold as a used car. My husband knows about cars and car dealerships as he has worked at one himself. Needless to say the finance manager and Stacey did not tell us the real reason why they had to sell the car that way. They fed us a line of crap. It was due to the fact they had bought the car from Fiat due to how long it was on the lot. The car was titled to Berglund so therefore had to be sold as used. They did not want to take the depreciation hit on the car and instead wanted us to pay that cost. They were also trying to get us in a new car. They took forever to call you back about anything. You could just feel that something was not right and they were trying to feed you a load of crap. In the end Berglund lost out we made our car purchase at First Team Volkswagen and our experience with them was exceptional!

I recently bought a car from here. I never wanted to buy from a big dealership but found the perfect car and couldnt pass it up. I LOVE my car. However, I did get a dishonest feeling from some of the employees and wasnt happy with some of their follow up communication. Again, I love my car but probably would not buy from them again.

Great buying experience with Billy. Highly recommend him, very knowledgable, friendly, and helpful. Did not feel pressured or hurried to make decision on purchase. GM Jerry also a pleasure to deal with. Will definitely go back when purchasing a vehicle.

Great, smooth experience. On short notice they were able to get me in for an oil change and state inspection. Would recommend.

John Whitman was a pleasure to work with and was patient since I don’t get around very good these days.

This place is really nice staff is friendly. I bought 2 cars from here, same salesman Steve Caldwell. Super mice guy and he helps me as much as he can. Now the big Burgland down the street is a completely different story. I hate going to that place! Very Disorganized !!