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Black Label Auto Firm
8099 Indiana Ave, Riverside, CA 92504, United States
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Black Label Auto Firm
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ma
Review №1

I have purchased many used cars over the year s but black label auto has been one of the smoothest transactions i have ever made mike is a fantastic guy and gave me great discount on the car and made the whole process of buying a car very easy i drove two hours to get there but jt was worth it

Jo
Review №2

Grate people very easy to deal with . Thanks Black Label ..

jo
Review №3

Once again!!! Mike did it!!! Got my Aventador!!! It’s my fourth from black label. Best deals and true customer service. Started with the Gallardo. All is possible!!! Thank you brother.

Se
Review №4

I bought a few cars from dealerships throughout my time so far this has been the best dealership I’ve been to.. Great communication and friendly.. most importantly they kept they word i’m getting me finance. I have been to like 10 different dealership and they couldn’t do nothing for me I have no idea how they did it but I’m happy with my pre-owned car.. thank you guys it’s highly appreciated AYEER....

OW
Review №5

Black Label Auto Firm is amazing!!! Mike is a man of his word. No B.S

Bi
Review №6

Had to stop and check em out affordable cars great quality!!!!

K
Review №7

Mike bounced a payoff check to Mercedes (trade-in) causing me all kinds of problems. It’s been over six months and he has still not processed registration on Bentley. I’m driving around an unregistered vehicle. Going into litigation, I would be very careful doing business here. He did manage to find a very high interest rate loan despite my prime credit. Very sketchy dealership.Update July 20, 2020.Although it took 9 months, Black Label did get the registration completed in July of 2020 (Vehicle Purchase was 11/19). They covered the difference in NV vs Cali registration as a sign of good faith, about ~$1500.

Wa
Review №8

I drive 2 hs to go over there with previous apoinment by phone some day. And when arrive was closed. I call back he say come back other day

LE
Review №9

I love this place Bought a few cars from this company.. The sales guy (MIKE) was awesome and very helpful. Im so happy with my purchase.. I love the fact they put no pressure on you to buy a vehicle

Kl
Review №10

This place is the bomb! They have so many great cars and the best prices! The customer service was on point and I would definitely recommend my friends and family to them. I bought a BMW and I love the car! Thanks Black Label!

Mr
Review №11

Great selection of cars at a fair price!

As
Review №12

Had a very easy and comfortable purchase with Black Label I went to other used car dealership’s and they all played games I’ve been looking for a Ferrari California for months for the perfect one and black label listed the perfect one I wanted for the cheapest’s nation wide! They were very transparent with the car and purchase they had a great bank that was able to finance me and even beat my own bank rate! Thank for the great buy definitely recommend this dealership for your next purchase!!!!

Je
Review №13

I found these guys online researching exotic cars, Black Label Auto Firm carries very nice inventory and they have a very nice showroom. Staff was friendly and helpful. Made my buying experience very easy and pleasant. Id recommend Black Label to anyone looking for exotic vehicles. Thank you Mike and the rest of the staff.

Da
Review №14

This place has a great selection of cars! By far the best place in the Inland Empire for luxury vehicles. Gio V. provided me with great customer service and was super helpful! He was able to help me find my 08 Porsche 911 turbo. Highly recommend him!!!

Ja
Review №15

Black Label Auto Firm, is the best location for your exotic car purchases in Southern California.I received the true VIP treatment as I purchased my Bentley Gt. Speed. Thereby, encouraging me to make more purchases from the Black Label Company, here in Southern California...

Cu
Review №16

Mike, Veronica, Mike, and the Black Label Auto Firm team’s customer service and follow up made the sale a no brainer. I’m a completely satisfied customer

Ma
Review №17

I contacted the dealership with interest in a car. The dealer Sam said that the car was out of the shop to be painted. He took my number and said he would keep me updated when it came back in. Well, 3 subsequent inquiries, all made by ME and not a single update from the dealer Sam. On the 3rd message, he said it had sold. Really? Now that is really absolutely zero customer service. Maybe he is lazy or just doesnt know how to follow up with people. That is not a good impression of a dealership that I had interest in purchasing some nice luxury cars from.

y
Review №18

Excellent Service! Great people to deal with! Thank you 🤗A+++ Recommended 👌🏻

Ja
Review №19

The guys at black label took real good care of me. The customer service was very professional. I love my new bmw and i definitely recommend shopping with them.

Th
Review №20

Its always a pleasure stopping in to Black Label to see the inventory and talk with the guys. They helped me with purchases of a couple of cars and always go out of their way to accommodate me. I couldnt be happier with them.

Mi
Review №21

Bought a 2001 Porsche 911 Turbo in April 2018, and was told it was serviced by a guy that knew Porsche. Well, it was all a lie. The engine oil was overfilled for starters. My transmission let go about 3 months ago and the shop looking at it says the transmission fluid looks as if it was never changed, and now I need a new transmission. I have had nothing but problems with the car. Buyer beware, because they will lie to make a sell, even if it is as simple as hood struts. Take your money elsewhere.

Ta
Review №22

Thank you Black Label for the great purchase and customer service on the brand new 2016 Audi S7 I just picked up gave me a great price and a quick approval great cars and great customer service definitely will be recommending people to black label and will be purchasing again Thank you once again !

Wi
Review №23

Black label is the beast they hooked me up with a new Benz really easy cool people to talk too mad Sure my car was clean it came out really nice I really recommend going here have the best service I ever had at any dealer

Jo
Review №24

What can I say... Mike and crew are amazing. Absolutely the best deals and truly make dream cars come true. This is my third car and they make it happen. Very unselfish and attenttive and most of all make you feel very welcome. Thank you guys!!!! I love my Huracan.

Ju
Review №25

Thank you Sammy and Albert, I had Great customer service experience at Black Label Auto Firm.

Ga
Review №26

Just got the car of my dreams! I didn’t think it was gonna work out but black label made it happen especially Sammy thank you for working so hard on getting me the CLS 63 AMG that I’ve been wanting for the past year I had a trade-in that I thought was worth much less but was worth more than I thought and black label was honest with me and showed me the true value of my car and I appreciated that from them thank you again Black Label for the kind,respectful, and family feeling service I got ! Definitely will recommend anyone to them

Go
Review №27

Great experience!! Found them on Instagram at @blacklabelautofirm. I contacted them for a car I seen on there page.Customer service was on point very smooth process from start to finish.Overall I purchased my dream car!!

Jo
Review №28

I’m a first time buyer and I was so satisfied with my purchase wonderfully customer service specialy the lot porter I think his name was George my car looked outstanding thanks to him

Me
Review №29

The best experience my husband and I has ever experienced purchasing a car. From the variety of luxury cars on the lot to the friendly, professional staff ..especially Gio who made my husband, my 3 sons and I feel welcome as soon as we walked in and continued to treat us so well without that typical, annoying salesman persona. Thank you Gio for helping us purchasing MY dream car!! Black Label Auto Firm is lucky to have you on their staff!PS: They also set up my boys with an Xbox in the waiting area 🤩

Na
Review №30

From the time that I got there to the time I left with my beautiful Mercedes it was nothing but smooth and easy ! Gio made sure I understood everything throughout the process and made buying my dream car a blast ! Love this place ! Make sure to ask for Gio !!!

T
Review №31

Very unprofessional customer service, I had a question about visiting the dealership and the man just stayed silent until I hung up. Another guy said Yeah what is it in a very rude and unprofessional manner when I asked my question again. Love the cars but hate the customer service. Definitely lost my business...

jo
Review №32

Love this place! Nice cars and mike always takes care of me!

Sa
Review №33

Today i decided to buy myself an early christmas present, i stumbled upon Black Label Auto Firm when I was driving down indiana, the yellow ferrari parked outside caught my attention. Unfortunately my dream car is out of my price range, so i opted to buy the stunning grey mini cooper that was on the lot. Gio was very helpful even after finding out that my credit score is subprime, he managed to get me approved through one of the banks they work with. Although there were some hiccups Gio didn’t give up and spoke to everyone he could to get me approved. i would definitely recommend this dealership to anyone looking to get a decent ride for the right price without getting screwed over like the other dealerships would. He also gave me a full tank of gas and got the car freshly detailed before i drove it off the lot. i’m one happy gal! also there’s an in n out down the street while you’re waiting for approval lol

Fe
Review №34

Very friendly sales guy :) definitely recommend this place !

ra
Review №35

Purchased my 2012 F458 italia from here. these guys were really honest and really easy to work with, i had a ppi done and car passed every check, they got me financed and we were done in less than 4 days. They definatley earned my business and all my friends and family as well. Hard to get good deals from high end stores and this boutique is one of them that actually cares. My salesman was jaycee and I couldnt of asked for a better time. Been 1 month now and I cant be happier with my Ferrari purchase.

Ho
Review №36

A small auto firm but carry many very nice, clean and excellent used cars. I just bought my 2010 Mercedes Benz S550 at this place on 4-23-2018. I found this place on Cargurus. I called the company on Sunday 4-22-18 to find out the availability of the used Mercedes car that I wanted to see. Although the company was closed on Sunday, Jaycee (Saleman) did pick up the phone and talked to me about the car is available. He then immediately sent me a text message regarding to company information and address. I came to see the car on Monday, Jaycee was there wwwhelping me to view the car, answering nicely and honesly to many questions that I needed to know about the car, never pushing or pressuring me to buy the car, I felt very comfortable when dealing with Jaycee electing to buy the car. After buying the car through him, he filled my car with full tank of gasoline before I drove home. This my first buying car at Black Label Auto Company. I travelled around 100 miles one way to this company to see the car, I am very satisfied and loved the car I bought, very please with Jaycee help and service of this company. I promised Jaycee that I will write something about him and his company, he did not ask me to write this review but I feel like to write it. Here I am!Thanks Jaycee.Howard Vu

Ri
Review №37

Incredibly poor experience. Contacted them about a car that was posted for sale online, they had very poor communication and followup for days while they struggled to figure out if they even wanted to sell the car in the first place, and then proceeded to sell the car out from under me to a local buyer despite my clearly expressed interest. And not even so much as the decency as a response when I asked to speak to a manager about the experience afterwards. This place is the literal definition of terrible customer service.

Ow
Review №38

Great service, and an amazing inventory!

gi
Review №39

Bought a gt3 here, the transaction was smooth and easy, walked in and walked out with my dream car.

Du
Review №40

Great Deals!

Jo
Review №41

Lemonssssssss

Ra
Review №42

0 star

Information
86 Photos
42 Comments
4.3 Rating
  • Address:8099 Indiana Ave, Riverside, CA 92504, United States
  • Site:http://blacklabelautofirm.com/
  • Phone:+1 951-923-2523
Categories
  • Used car dealer
  • Car dealer
  • Car leasing service
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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