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Car N Go
6927 Hull Street Rd, Richmond, VA 23224, United States
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Car N Go
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Ri
Review №1

I had a bad experience with one of this location employee, 3 weeks ago I had installed a rear view mirror back and front camara, come to find out that the installation was done incorrectly, the camara on the back of the trunk screws were not tightened good, the screws were completely loose, after 2 weeks of installation I went in to the location to have it fixed, they didnt the screws were still not tightened, after 4 weeks now the back up camara doesnt work no more because of this business bad connection of wirings on the back up camara. I went to have the issue checked at this location just to encountered an disgruntled employee disrespecting me because I told him that I needed to talk to a manager, the employee got very aggressive towards me that he even got on my face and told me to get out of the store, which I did get out, I know my English isnt perfect so this disgruntled employee even told me to learn how to speak English. I escalated this issue and disrespect of this employee to higher management which he said he will investigate what really went on.

Ap
Review №2

Always friendly.

Ni
Review №3

I had one of the best experiences getting a remote start installed here. Mike and his team are super knowledgeable and take pride in doing things right and great pricing. I previously had a remote start installed and it wasn’t done properly but I feel extremely confident in the work that they did. I would highly recommend.

Da
Review №4

Always helped me with a smile.

T.
Review №5

Wow, I called and spoke with a lady at the Hull Street location to get a stereo system installed and she transferred me to the stereo department for no one to answer the call after almost 10 rings. Would you do business with a firm that a department is not answering customers calls? What if I needed to speak with someone about a problem and no one answer? I will now look elsewhere. SMH, very bad service for new customers.

Lo
Review №6

Between 2 cars Ive had over $4K worth of sound installed here and I wouldnt spend a penny elsewhere. The staff is super nice and knowledgeable. Any issues Ive had have been quickly and professionally handled within a timely manner. Mike is the best install tech I know and Ill trust him with all of my cars for the rest of my life. Youre really missing out if you dont get any work installed from these guys.

he
Review №7

Very professional and knowledgeable staff. They always Run great promos on high end audio. I will always bring my stuff back up here... whether it’s troubleshooting or I’m just ready for an upgrade the guys at car n go are always willing to help and take the time to explain what they are doing and why they are doing it. Great local business!

Mi
Review №8

These guys take pride in what they do in making your car sound the best and also by protecting your investment with a huge selection of security systems

Ry
Review №9

My first experience with car N go audio was for a little piece to cancel noise out of my sound system. When I first walked in I was greeted as soon as I walked in the door the staff was amazing really friendly and they happened to have an old ground loop isolator they sold to me and it immediately fixed the problem. The next time I needed to buy a new amp I normally order that stuff off the internet but I was so pleased with the customer service I got the first time I went back and I got the same great customer service. I then returned to have my wifes car tinted, once again these guys didnt let me down. Friendly super helpful and a great shop to deal with. will definitely be getting more of my business. took less than an hour to do the windshield tint and 2 front windows. The job came out awesome. This is just a great shop to do business with and they dont treat you like crap and are honest and down to earth. Thanks for the great service and friendliness. Places should take lessons from these guys.

bi
Review №10

I love these guys. Mike is the best. The customer service here is fantastic and these guys stand by their work. I will not go anywhere else! These guys honor their warranties and the service is excellent. Im one happy customer!

St
Review №11

We had a rough start in getting a remote starter put into my wifes car for her birthday due to some inaccurate information being provided. But Mike (Manager) made good on his promise to make things right. They did a very nice job on the install and I have ordered a system for my truck because of the service we received the second time around. Thanks.

Ro
Review №12

These guys went above and beyond for me. I came to them late on a Saturday when everyone else in a 30 min radius told me it was too late. They installed a powered under seat sub in my 68 Plymouth restomod. The thing that sets them apart was that they spent the next 45 min helping me get the car started after they were finished and did it with a smile. I would definitely recommend them to my Soldiers and anyone looking for great service and great sound. Thanks!

Ga
Review №13

A Groupon for a remote starter allowed me to find this place. Since then Ive visited twice more to have audio installation work done because Mike and his staff are so knowledgeable and reasonably-priced. Hell, the last time they swapped a sub out for me for free, probably because they sense Ill be back and tell my friends. Correct on both counts, and going to get an amp swapped out next week. I cant imagine theres a better car audio place in town.

Ke
Review №14

Mike Martinez has been my go to guy for car audio for some years now, very knowledgeable of the product lines, he gives you a good price on things and they do really great work. I dont get anyone else to do installs on my vehicles period. An overall great guy and a great shop.

Al
Review №15

These guys are awesome! They installed a remote start system on my car, and I love it. They even stayed open late to complete the installation so I could have my car back that night!

Oc
Review №16

I LOVE this place! The people here are VERY friendly and nice! Overall they were very HONEST and PROFESSIONAL! I would HIGHLY recommend them to anyone! Great job with my music guys!!! #OneHappyCustomer :)

De
Review №17

Hooked up 3 sound systems for me. Excellent group of guys. Highly recommended!

Ap
Review №18

I just Love Mo, he made me feel welcome. I told him what I wanted and he made sure I got what I wanted. I love my Toyota I got from there as well. Good place to do Business......Happy Customer......

Du
Review №19

These guys know their stuff!!!Excellent customer service!!!Didnt think It would be done so soon, but I was dead wrong!!! Fast and concealed beautifully!!!Thanks guys!

Tu
Review №20

These guys are the best in the business. They installed a backup camera, 7” Sony head unit with Apple CarPlay, and a Bluetooth microphone in my Tundra. The install could not have been any cleaner. All wires were tucked out of sight. The system appears like it came from the factory and not like some tacky afterthought. They programmed all of the settings for me and I got a very thorough explanation of how everything works. They also informed me that I had a lifetime warranty on the installation services and if I had any problems to give them a call. They also accommodated my request to install the Bluetooth microphone in the factory location in the ceiling console (if the vehicle had factory Bluetooth that is where the mic would be) which involved removing extra panels and modifying the microphone mount. This was not an issue at all and all of the interior trim panels look and feel like they were never even taken apart to begin with. These guys are polite, extremely knowledgeable, and truly professional. I will be taking all future vehicles to them for work and recommending them to everyone I know who needs work done. I wouldn’t trust anyone else to work on my car audio systems.

Pa
Review №21

Not a good place to buy a vehicle dont waste your time

Va
Review №22

Top quality work top quality products and best of all A1 quality staff well worth the money

RO
Review №23

Great price on quality equipment. Stands behind their products. Did a free repair even though my warranty had expired.

Co
Review №24

Great customer service these guys are awesome and when ever I need a uhaul this my go to place

Jo
Review №25

A great place for audio and car stereo,BOOM BOX.

De
Review №26

Horrible experience. Dont waste your time and money.

ra
Review №27

Theyre busy for a reason, dont waste your time going anywhere else! Quality work at Amazing prices.

Jo
Review №28

Coming into Car N Go 2 years ago to get my Interior car work done, was one of the best decisions of my life. The guys up there are very nice and informative. I wasnt a car person, but they did a great job of explaining everything down to the basics. I have everything done at Car N Go such as sub woofers, Stereo, LED lights under dash, and recently the New Pioneer x940bt with Bluetooth and GPS. They do a professional job! I recommend going to Car N Go with everything. I bring all my friends and family here and they are all very pleased. The best Part is they guarantee their work, even when I try to do stuff and screw it up =) (to and extent :). Thanks Guys!(Guy with the GTI)

ya
Review №29

Awesome customer service and very competitive prices

Sh
Review №30

Good job guys. Thank you!

Be
Review №31

Great service. Helpful and quick turnaround

Ke
Review №32

Dont ask them to build u a box bc it wolnt b worth it paid 200 and it wasnt improperly ported and not even carpeted

ma
Review №33

Awesome service cheap and quick, very pleased

Da
Review №34

Prices too high. Friendly service.

Ch
Review №35

Was referred here....needless to state.....they(?) messed up my vehicle dash....the item does NOT work....and when I went back....I was shoed away.......I would NOT recommend this place.....yes the guy was nice....at first....but niceness does NOT solve my problems....

Ve
Review №36

Great buys and deals

He
Review №37

Had and emergency and needed to replace my hid headlights. The ONLY business that has them in stock! Thank you

Pe
Review №38

Great customer experience.

Jo
Review №39

I have had several things done from them, I will always bring my stuff to them.

ca
Review №40

Outstanding service and very knowledgeable!

Su
Review №41

Great service, done professionally and quick

Ca
Review №42

I stopped by today asking to get remote start installed for my truck for the winter time and they offered me to install it by the end of march.... poor customer service.. make an appointment today that way you can have service next Christmas..

La
Review №43

Very knowledgeable and helpful

Ke
Review №44

Great Service

Ka
Review №45

Good store

Qu
Review №46

GO SEE MIKE!!!!! HULL STREET, HE IS OFFICIAL LIKE A REFEREE WHISTLE 💯💯💯💯💯💯💯✔️✔️✔️✔️✔️✔️✔️✔️✔️

Do
Review №47

Great prices!!!!

Jo
Review №48

Excellent staff very professional.

Information
42 Photos
48 Comments
4.3 Rating
  • Address:6927 Hull Street Rd, Richmond, VA 23224, United States
  • Site:https://facebook.com/carngoaudio/
  • Phone:+1 804-744-9636
Categories
  • Car stereo store
  • Car repair and maintenance
  • Car security system installer
  • Car service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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