My daughter and I both got nose piercings by Kim. It went really well. She’s friendly, fast and professional. We didn’t have an appointment but they squeezed us in. The wait wasn’t very long at all. We will definitely come back again.

AJ is an amazing artist. Love my new Death Moth tattoo. Her detail is amazing. She has a very gentle touch that makes the experience what you want it to be, a little bit of pain but mostly all pleasure. Shes truly a gem and incredibly talented. Pics will be added later.

Kim rocked it and made me feel comfortable. The place is super sterile and spacious. They offer tons of jewelry for all types of body modifications. Big comfy couches sit in the lobby and they are wheelchair accessible. Best to set an appointment and you have to sign a waiver that can be found on their web site.

Smash did a great job with my sister and I piercings. He was very nice and professional. Would go to him again!

The Plug STEALS art from artist who specifically do not allow third-parties to use their flashes, then claims harassment when customers call them out for it. Straight THIEVES. They can’t check for consent from artists or own their wrong doings — you DO NOT want these kind of LAZY, UNPROFESSIONAL people anywhere near your skin, much less with a needle in hand.

I got my nose piercing done by Kim and it went well. Later happened that my nose started to swell too much for the 8mm stud so I went back and Smash swapped it out for a longer one like nothing. I was a bit worried it would hurt because of the swelling but I barley felt it. I Immediately got a third piercing afterwards with smash lol.

I went to The Plug yesterday to get a nose piercing and my very first tattoo. I was very pleased with how clean the shop was and how friendly & professional everyone is. I had an 11am nostril piercing with Smash and we were right on time. At first I was nervous about it but his calm presence, professionalism and kindness helped calm my nerves. If I ever decide to get another piercing done or have friends looking to get piercings, I strongly recommend Smash! He’s an excellent piercer & very patient.I also had a tattoo appointment for 12pm with Aliyha Perry. My appointment was moved to 1pm due to another client showing up late, which was no fault of her own, but she notified me immediately so that I wouldn’t be left sitting at the shop waiting. I appreciate her communication skills! Once she sat me down, we went over my artwork & she exceeded my expectations!!! Aliyha is also very professional, clean & a talented artist all around. I’m very happy with my tattoo and can’t wait to see it fully healed. I look forward to have another piece done by her in the next few months, she’s everything I looked for in an artist!Thank you Smash & Aliyha!

Great place for a tattoo! Friendly staff, clean, great artists, over all a nice family vibe going on here. I will definitely return for more ink! Thanks guys.

Perfect attendance and very friendly and fast service it didn’t even hurt

Great place

I had a great experience at The Plug...I love the girl that works the front desk..she was very professional and helpful. I got a tattoo done by Oscar. I love it. He was patient with me and design. It is a piece in honor of my grandmother. I love his attention to detail and fine line work. I would certainly recommend him to others. This was my seventh tattoo but by far one of my best experiences.

My brother and I both came in when they were closed on accident and Kim still took us! I got both nostrils pierced and my brother got a septum it was fast, neat, and affordable! We will definitely come back for the dermals! Thanks Kim boo!

Clean shop and great and friendly staff...

I went here for the first time recently and I have no complaints at all. It was busy at the time they have a person at the front desk now I forgot her name but she has the bluest eyes she was very attentive and nice I bought some jewelry and the price was amazing this place is a whole vibe I will be back.

What a phenomenal experience working with Cesar he was understanding and well skilled at his craft ... he is so raw with that ink if you’re looking for a professional artist that’s creative and knowledgeable when it comes to art and his craft ... look no further Cesar is your guy! Thanks so much for your phenomenal work.

The plug is probably the only place I’d ever trust to give me or my close people piercings. I got my eyebrow pierced twice here and when you walk in it’s very calm, they talk you through it make sure everything is good and quickly and effortlessly pierce. Definitely my favorite place to go

Massive shout out to T for an INCREDIBLE fine-line greywork tattoo piece last week. T worked with me to figure out exactly what I wanted, and took it to the next level to make it come out even better than I had imagined. Hes light-handed with the ink so it didnt hurt at all. Great customer service, good vibes in the shop, I would recommend this spot and T to anyone!

I got three piercings from kim eyebrow and septum both were amazing and she was super nice but i just got my bridge pierce today but the bar is way too small needs to be at least mm or two of a barbell visible on both sides

Went in a couple weeks ago, the guy working the counter all he did was talk an walk around ! He doesn’t pay attention to customers walking in so I stood waiting for almost 10 minutes while he talked to his co workers ! Took 3 more people walking in for him to walk over an help . I’ve been coming here for years an service was alway great until this day . Needs better management!

Super friendly professional people, nice and clean space, and great prices!

Got work done here very professional new owners same people business is ran way better looks nicer 2

Smash is super quick get you in and out

Very satisfied with my piercing.....Kim was great

Good art work fast servicio person in the front assisted us quick

Smash was so friendly and professional. My Tragus looks beautiful. He didn’t want to charge me for changing my piercings.

Best place in richmond to go for your tattoo and piercing needs. Friendly staff with experienced and knowledgeable artists. I highly recommend you visit them

Me and my sister have both gotten a piercing here. My sister got her tongue Pierced and they went through a nerve which caused her tongue to random twitch. Later I dumbly decided to get my nose piercing done here and I couldn’t get it to heal. So naturally I thought it was me who wasn’t taking care of it properly but I went to another piercer and she said that the piercing the guy had done for was so crooked it would probably never heal bc it was always rubbing on one side. Oh all honesty now that I think about it it was so unprofessionally done that I’m not surprised it came out crooked her just grabbed my nose and slapped then needle through I’m not even sure if he looked at wat he was doing.

I got free hand forearm work done here by @fairly_fable_tattoo, design and color turned out awesome!

I LOVE this place. I come here always for my tats and they come out beautiful 10/10 I always tip. They are that good

Great experience for my son with his first tattoo.

Sharky killed it

Kim was very nice, friendly, and patient with my piercing. Thank you! Will come again for another piercing 😁

The piercer was quick and relaxed. He talked me through my piercing and made sure I was satisfied with the placement beforehand. Great quality jewelry and great staff. Their pricing is amazing as well

Awesome employees... Im glad they finally reopened as my facial jewelry came out and now theyre open I was able to purchase more. They dont put your jewelry in anymore(Covid-19) but by appts only they are doing tattoos, they also practice face coverings and social distancing 😷🏃🏾‍♀️😁👌👍👏

Never had an issue or complaint great quality work and prices arent outta pocket .. Fyi whole staff is amazing from ownership to individual artists

Awesome place. my whole family gets their work done at the plug. either piercing or tattoos. their work is amazing

Great place to go. The staff was super friendly and very informative about procedures. The place was very very clean and the pricing is very affordable. I went in to get a nose piercing and initially was nervous because I have a huge needle phobia but my piercer was great very calm and quick and very nice and the piercing looks phenominal I am very pleased with how it turned out.

They are a big shop & they have tattoos, piercings, & teeth gems & bling. The staff are so nice, beautiful work & they definitely take pride in what they do.All so knowledgeable. Definitely check it out.Also, when you are getting a tattoo, piercing, or any body modification you should just always go in person to make sure your energy vibes with their energy.I never recommended calling a tattoo shop or piercing shop to get details about the service.If youre calling a body modification shop, it should just be for hours & location.Go in & see for yourself :)

Wryly was great! Sensitive, understanding, and talented. Wryly is knowledgeable, willing to break things down and explain the why. Ive been looking for an artist that I can trust to complete any future tattoo ideas I have. I believe Ive found that artists. Thank you Wryly! Ill be coming back!

Smash did amazing piercing my nose and tongue. He was fast and also super sweet. He was gentle with me. Helped calm my nerves.

Highly Recommend! Everyone here is so nice, great vibes! I finally added to my back with the talented Wryly. She’s so sweet and designed my tattoo so beautifully, way better than I imagined and I’m so happy I found her page on IG. I’m such a baby when it comes to pain but it wasn’t bad at all, I would recommend her to Everyone! She was also able to touch up an older tattoo and it looks so much better now. Thank you Wryly (: & to all the friendly people at The Plug!

Very Professional & Fast Service 🙌🏼

I didn’t want to travel too far for a dope artist. I found local artists on instagram, not knowing about the amount of talent residing in Richmond, CA! I’ve only gotten tattooed by males in the past but it was time for a more delicate touch (no shade to the men). Women, in my opinion, pay more attention to detail. I wanted some floral work and Wryly was just the lady for the job. I scheduled to meet with her to go over some ideas and she was ALL IN! Wryly is super sweet, has a shyness to her until she gets going and BOOM, she blooms like the flowers she placed on my leg. I’m so satisfied and will be going back. Great staff, the shop is like a big family and I truly would be honored to get a piece done by any artist.

Absolutly my favorite piercing spot!! Staff is always very nice and informative. Pricing for great jewelry and all the types of piercings are very resionable. Relaxed atmosphere and very clean!**and taking covid very seriously!Smash is the best around! Quick, the least painful piercer Ive ever had and makes you feel comfortable/at home in the short time you are there! I reccomend all my friends, and dont go anywhere else. Ive traveled from Vallejo and now from San Leandro just to see him.I have not gotten a tattoo from there, or a grill but both areas seem to always have people!

Wryly was my tattoo artist and she was amazing. She made sure I was comfortable at all times, and her artwork and the way she makes it her own was just amazing. She’s really cool to talk to and I’m real glad I got her to do this project for me. And everyone else around were just as great, super friendly, and extremely funny. I genuinely love that place.

I always wanted to have my nose pierced and I was really happy that I chose a local place. The facility is nice and clean and the people working there clearly know what theyre doing. What stood out was comprehensive Aftercare instruction. Also please consider tipping since its good manners in service Industries!

Everyone is very nice and friendly. The place is incredibly clean. Have been here a couple times before, although my tattoo didn’t come out like I expected, they’re willing to make it right for you. My last visit was to get my belly pierced, I was super nervous but they were able to answer all of my concerns and the piercer was super patient. Overall, good service!

My artist was Quinn and he did an amazing job. I walked in and said “I’d like a fairy tattoo on my leg” twenty minutes later I was on the table being tattooed. My tattoo is absolutely beautiful and I am extremely satisfied with it, I will most likely be back in the future. Everyone I talked to was welcoming and friendly.

Our piercing artist was so professional, she knew exactly what to do when my son started to feel faint after his piercing. She was patient and very kind. The atmosphere was very laid back and everyone there was very nice. The facility was clean, and they used all new materials. The prices where affordable and fair, and their options are great, I would reccomend them to anyone asking about them.

Artist Wryly Fable was most definitely worth the month long wait to get an appointment. She understands on a deeper level what the customer wants if they take the time to share their vision with her. Her lines are crisp and technique flawless. There was a slight time change to my appointment but they contacted me in plenty of time to adjust. Very professional establishment all the way around!

10/10 would recommend to anyone looking for excellent customer service and clean detailing on tats.Smash for piercings and JohnnyRocket for tats - in my personal experience. Ive gone to these two individuals for over 3 years now.Ive NEVER had a negative experience at this shop (Unlike Nunez Tattoo down the road...). They work with you until you are 100% satisfied.My mom has gotten tatted and pierced here, as well as my step-father, fiancee, best friends, former partners and coworkers. Show some love and stop by to see for yourself.This shop definitely has it all!

Amazing experience. Everyone is so friendly. I highly recommend Oscar patino, I have been here three times before and the three times have get my tattoos by him and i couldn’t be more happy with the results, just like I expected, and at a good price. Very professional.Will definitely be back with Oscar for my next tattoo

I got my industrial piercing and it looks really good! It wasnt expensive, it was only 25$ (30$ with a tip). The place was open and everything was clean and sterile. Also, everyone there was super nice! The piercer knew what she was doing and asked if the placement was okay, and helped me move it to where I wanted it. I was over all comfortable there and happy with the experience.

Today was my 4th trip to The Plug, but my first with my oldest daughter in tow. Our piercing artist was incredibly patient with my daughter, after she was too scared to get her second ear pierced.Every experience with the people in the shop has been wonderful. I highly recommend, and cant wait to start adding tattoos to my visit!

Great place for piercings Smash Slices is amazing!

Great artists great atmosphere

I have been a customer for The Plug Tattoo & Piercing for years now. It’s crazy how much they have grown through the years. What I like about The Plug is the staff always on top of their A game they’re friendly, professional and respectful. I love that each tattoo artist adds their own personality, technique and also style to each tattoo. The piercers are so knowledgeable and skilled when it comes to piercings and jewelry. Any questions or doubts you may have they’ll be more than happy to answer them or even check out the issue and give you further advise.... So if your in the neighborhood and been craving a new tattoo or piercing or any jewelry I totally recommend to check it out for yourself and see how awesome The Plug Tattoo & Piercing really is.

I love my 10k 8 teeth bottom grill. If anyone in the Bay Area needs a grill done I’d recommend this place first before any. They really take care of you. You will not be disappointed 10/10 satisfied with my grill 💯💯

Husband and I went, he got 2 tattoos done by Wesley, I got 3 piercings with Smash! The staff is great! We were there for around 5-6 hours, made us feel comfortable and like family! We will be returning, and totally recommend!Thanks Sal, for the great time and stories!! 😊

Kevin is very professional for your gold teeth needs! He did exactly what I asked for with my gap bar and gold heart. Turn around was fast and the quality and price was excellent. I highly recommend him for your grillz. Will definitely be back to get my bottoms done 😊 establishment was nice as well.

Amazing experience. Everyone there was friendly. Shout out to My artist Beth. I absolutely love my piece. Thank you all for the positive experience. Will definitely be back!

I had a great experience with the plug. Their customer service is great and I usually come for piercings but this time I went for my first tattoo and the artist Johnny eased my nerves and made it super comfortable. I would recommend the plug and go back for more work.

I had a wonderful experience with Smash on an earlobe repair. He knows his craft very well and takes pride in his work. I cant say enough good things. Ill be back to have other work done. The shop has a great selection of jewelry and is very spacious. Everyone I encountered was warm and friendly. The rock-star attitude some shops have was not present here and was super appreciated.

The jewelry is expensive and all three of my children have gotten piercings done there but my oldest daughters lip rings are uneven and my son had to take his ear piercings out because they gave him too short of studs and would not replace them. They do not have too much concern with the quality of their work. They just want people in and out.

I made an appointment with Wryly Fable a few weeks back for 5pm and I ended up waiting over an hour as she had a walk in appointment prior. Initially I was a bit annoyed having to wait but the guy working the front was so nice & friendly and apologized for his mistake ( as he mentioned it was his fault as he gave my artist an appointment right before mine) he even offered to buy me food which was so kind. Once I made it in Wryly’s chair I was a little worried that my tattoo may be rushed as shop was close to closing and that was completely far from the truth . Wryly was absolutely amazing and super friendly and chill, the amount of detail that she put into my tattoo is absolutely beautiful. We ended up at the shop after hours and I greatly appreciated Wryly taking her time and putting so much detail into my piece. After seeing the end result of my tattoo and taking into consideration the experience, I would absolutely come back ( I actually have future tattoo plans with Wryly ) and I’d even wait again if I had too . Wryly Fable is such a talented artist, I won’t go anywhere else in the future!

Great tattoo shop, hands down. I recieved a Tattoo from Wryly and she does amazing work, fast and makes the tattoo experience fun. I am definitely going back for another Tattoo soon. They also do cover ups and piercings too. Would highly recommend this shop!

I went to the plug to get my belly button piercing and the experience was amazing . I thought it would hurt but it didn’t. The guy who did it took his time and it came out great . I also saw a guy getting a amazing arm tattoo that looked totally awesome! I recommend this place for anyone who wants to get a tattoo or piercing done .

I’ve had my tragus done before and it was painful it took me 21 months to return to get my other one done. Smash helped me this time around and he was so gentle and fast. Always always go to smash he’s there almost everyday but Tuesday and Wednesday

I came here for a cover up and I was very pleased with the outcome! The shop has a chill vibe and Sal was so welcoming. My artist Wesley did an amazing job!

This place is has amazing artists and work fast, very good service. My artist made my sketch in my head into a beautiful masterpiece, I got tatted all across my chest with flowers and a little bit of lettering- it was to represent my grandmother that passed away 2 years ago. I payed 300 for 4 hours of none stop work. It was also my first tattoo @18 years old, so I was moving and screaming and my artist kept me as calm and still as possible- she did sooooo amazing. I’m definitely coming back here and this time I’m going to get pierced up and their price is so amazingly affordable! I also got BOTH my nipples pierced, wasn’t weird I got a guy, he made me feel extremely comfortable, very kind and quick, I paid 60 bucks total because I got both of them done plus I bought their piercing cleaner (optional to buy, they ask you if you want it, without the cleaning solution it would be 50$ total/ 25$ each + free jewelry)

Tattoo came out perfect. I was a little nervous on how it would come out being my first tattoo. Cant complain great artist im definitely going back

Gotten two tattoos here by Jonny Rocket and am super pleased. Comfortable, sterile, friendly environment. Would recommend to friends and family. No hesitation on returning.

Clean work good vibes

Got a gorgeous piece done by Wryly Fable. She was quick and offered great conversation. Very clean line work and will be back soon for coloring!

Very professional and great artists

Love the vibe here!

Very quick service with friendly staff. I definitely recommend and come back there for more piercings

I got my first tattoo from here

They are very clean with wonderful customer service. Although there was a wait, they were handling customers quickly so I didn’t have to wait long.

My sis and I got our noses pierced here. our piercer was gentle and amazing, She was really was absolutely chill af. Also Sal an everyone else are so amazing. I very much enjoyed my visist and will continue to go there. 😊

In total I’ve gotten my nose pierced, a scoop in my tongue and a small tattoo done.. each time staff were super professional and kind.. this is probably the only place I’ll go from now on

Great place to come in to get a tattoo! My artist was wryly and she is super nice and is spot on with everything!!! I told her my idea for my sleeve and I couldn’t be any happier. Can’t wait to come back in to finish it!!

Everyone is really nice and professional. The piercer was fast and very nice. Highly recommended!

The place is great! Good service, and nice workers! I went here to get a piercing, and although they messed up a tad, they allowed me to fix it again, with no added fee!

I went to Thor with a half ass idea of what I wanted and gave him the freedom to finish. I ended up loving it, it was perfect. Definitely my favorite piece of work on my body. Definitely will go back to that guy for any other work

Terrible! They pierced my septum piercing crooked the first time AND they let me pay for it without letting me know it wasn’t right! When I got in my car I noticed that it was off kilter! I went back and they had to re-pierce it. When they pierced it again, they pierced it in the cartilage not the SWEET SPOT. I didn’t get a discount for their mistake. I went to Industrial a couple weeks later to get jewelry, and they informed me of the mess up! Take your money elsewhere. I honestly wish I could give them no stars. I highly advise for anyone to avoid giving them any business.

Amazing Job with granddaughter piercings. Allowed me to ask questions, explained the process and the aftercare in a very clear and direct manner. As a nurse; a clean and sterile establishment with the proper equipment is key. 5 stars

Great atmosphere, real good chemistry with all the artists. Had a wonderful experience, received a high quality tattoo done by Jonny Rockets and would highly recommend him if you are considering get ink done. The shop is a clean shop, nice vibes, they treat clients with respect. I cant speak of piercing, but seen lots of tattoo in the shop most of returning clients. I would highly recommend this shop and definitely look for Jonny Rockets. My arm piece far exceeded the idea I had, and his creativity was absolutely on POINT!! Very satisfied, will definitely go back for more, all in all wonderful experience, thank you all.

1st time visit. Took my 13 yr old daughter to get lip piercing. We were greeted by a young man named Smash. He was very friendly and helpful in answering my questions and concerns. And although the age difference between me my daughter and himself, we were treated respectfully

Piercing my ears was a breeze it was fast and I didn’t even know he pierced my ears.

1) Smash the Piercer- great attitudeA) Adept at his jobB) Goes above and beyond2) Chilo the TattooerA) Does really good black and white workB) Really quiet when he works on youAll in all:The Plug is welcoming and I advise all to research their artist or piercer before getting it done. Some are better than others.

Just got my septum done and I love it. It was quick and easy. I wish I got the guys name because he took away all my nerves, I never saw the needle and I didnt have time to scare myself. It was by far the best time Ive had getting a piercing 👌

Ive been there more than once and I love them!. They are friendly they ask questions and make sure your comfortable. I went on Friday the 13th they had a massive sale tats $20 piercings $13 it was awsome!!

Got top and bottom grills done by Kevin and Yaki (probably not spelling his name right). Great people who work hard and are passionate about their craft. Good customer service and friendly vibe from the whole place.

Everyone was super nice! I took my 6 and 4 year old to get pierced and it literally took 5 Minutes for BOTH from start to finish!!! Highly recommended!!!

This was my second time here and the girls here are always quick and nice. I wish they didnt allow kids though, there was some overly loud iPad use in the waiting area that I found unpleasant. It is a tattoo shop after all. But overall love this place.

Wryly is an amazing artist. I really enjoyed our first session for my half sleeve. She is very talented and personable. The whole shop was accomadating and polite. I look forward to returning for my next session.

Really great very hygienic place all very safe the guy who does the piercings knows very well and is very friendly I really recommend the place is fantastic I hope to go soon to do another piercing

Jonathon was the only reason I went there his art is amazing he is no longer there and everyone else is trash. Very disappointed. Take care of your employees esp when they bring in most of your business

The piercer, Smash, is absolutely amazing!He took the time to make sure I was comfortable before piercing me and was so quick and without hesitation during piercing!Highly recommend Smash for tourney piercing, especially nipples!