TOOK MY BIKE THERE FOR GRONT BRAKES & GEAR TUNEUP $25 ASSESSMENT THATS DOESNT GO TOWRDS THD WORK PERFORMED ONLY TO BE TOLD THAF I NEEDED XYZ $200 PLUS & YHEY DTILL WOULD PROBABLY FIND MORE ISSUES & THEN SAID THAF IF I DIDNT GET ALL THE WORK DONE THEY WOULDNT FIX IT LIABILITY HE SAID I FEEL LIKE IF I WANT BRAKES & GEAR TUNE UP JUST GIVE ME THAT & LET ME BE ON MY WAY SO ILL BE PICKING UP MY BIKE NOTHING DONE BUT $25 DOWN THE DRAIN. THANKS FOR TRYING TO USE A LOCAL BIKE SHOP PEDDLER HERE I COME FREE ASSESSMENT

Great $election of Bikes and$kateboards and Relative Parts!-Full-Retail/Repair/Tuneup-$hop-Across the $treet from Richmond Bart!

It was great will go back and send family 👪and friends 😊

I unfortunately didnt get a name of the employee but he was wearing a green bandana mask face today. He is phenomenal was very pleasant helped us with lots of patience!!!. He answered all of our questions and concerned without looking bothered. I highly recommend this place!!. We definitely will be back and glad we can help out the community.

Firdt Let Me share some details its a co op no management structure some teens at the door You can forget about entering due to covid I went in for front and rear brakes re-taping of handle bars and new seat since I removed the tire to get it in my trunk bought it up to the door the guy would not accept it said it had to be fully assembled so I left ordered my parts on line did the repairs my self and saved a buck to be spent on parts hope this encourages you in some way my fellow cyclers

Best shop in the Bay.

I always tell my friends how nice Im treated at this location. My fave

This is a GREAT store and an amazing organization to support. The only cooperatively owned business in the area, they not only provide great service and quality products, they are also an amazing resource for the entire East Bay and making major contributions every day to their community. Supporting this store gives you a great shopping or repair experience, and enriches the community. My son has been going there for about 2 years as part of their youths bike club, his bike came from them and now he’s on a mountain biking team thanks entirely to their support. Icannot recommendation this business more highly.

Great service, knowledgeable repairmen, very detailed and thorough explanation of needed repair

Spoke to the mechanic Tay about a busted up bike I bought off of Ebay... He was SUPER helpful and nice.. I recommend everyone take their bikes to this shop!

Best place to get a bike or to get yours serviced.

This is not just an ordinary bike shop, its a community hub led by deeply kind-hearted men who provide young people with a safe place to gather and learn how to roll into their power safely with a really good soundtrack.

Friendly people, great service at a good price. What more could you ask for. My bike is in great shape now. And they have one of the best murals, so an opportunity to commune with great art.

The customer service is a little lacking but this place has truly stepped its game up in so many ways its crazy. Thank you guys for doing your thing in the community and working hard to be permanent staples here. Richmond is on a decline as far as businesses are concerned but this bike shop is one place that alot of major businesses could use as a model. These guys have encouraged myself to want to startup my own bike repair shop...

Great Service Awesome Price and Will Be Returning Again!!! My Sun Loves It😍

Staff are amazing, so helpful and knowledgeable, also this is just a great organization, we love their Sunday rides!

Best bike shop in Richmond!

This is a fantastic bike shop and community resource!Incorporated as a non-profit, their primary focus is promoting community and wellness through making bicycling accessible and fun for the economically disadvantaged youth (primarily) of Richmond, CA.They have weekly health rides, monthly longer rides.They accept donated bikes and parts in (almost) any condition. These are used in their Earn a Bike program when young people can work in the shop learning bicycle mechanics and, after a reasonable amount of work - they get a bike!It doesnt have high end bicycles or gear - thats not the community they are trying to serve. They can fix most any immediate problem and are happy to order any needed parts for any bike (OK, Im not sure about carbon frame speciality parts!).

The young man Tay, I think thats his name, very knowledgeable. Very pleasant, made me feel as though I wasnt being taken advantage of. Since I dont know a darn thing above bikes and there interworkings. But Anyway I felt comfortable leaving the repairs of my daughters bike which I was taking to her away in college as her mode of transportation to campus. He made me trust her life in his hands. Which a Mom does not take lightly. Thanks young man.😊⭐⭐⭐⭐⭐

Love this organization! Great people and a healthy way to bond with family and get healthy. Self care Sundays rocks!

Bought a couple things there. Bad customer service they recommend a bike lock for my new bike a day later my bike was a stolen. The owner dismissed me saying that he did have time for that or me due to his mom passing. Very unprofessional way to handle things. Beware and do your research.

Not the best bike shop to go to, I have had 2 bad experiences

I love this bikeshop. The employees are down to earth & they have many events that the community can attend.

It was okay but to expensive and kinda rude

Great staff good cause

They were very helpful.

Will complete review after follow up visit. But initially I was okay. Really busy at the time and I was kinda in a hurry so will return.

I love the fact that they work with kids teaching them how to work on their own bikes and letting them hang out in a safe environment is cool

Very good customer service. Very quick and easy

A good place for service and repair!!👍👍

My son purchased a bike from rich city it was cool service he didn’t have the bike for a week and the paddle arm broke they did not want to warrantee the bike with a new piece they wanted him to put on a used piece he spent his own $300 for them to put on a Used piece I think that was wrong I would never purchase a new bike from them again

Great service, knowledgeable employees, and great resources for the bike enthusiast.

Great, local business! They are very knowledgeable and helpful in the community.

Good service 👌👌🤟🏼😎

Best bike shop in area plus its a non profit they are very into helping the community.

Great community resource

They were polite In first three calls but after that they start cutting my phone

Great service.

Its the bomb diggity. Please support this community space.

Yee best bike shop

Great bike shop

Good intentions but staffing is spotty

Cheap parts at a high price

Richmond Proud!

Richmond bikes rock

RICH CITY RIDES 4 EVA!!!!!!!!!