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RVA Auto Service
8409 Staples Mill Rd STE E, Richmond, VA 23228, United States
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RVA Auto Service
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Ei
Review №1

Over 5 years ago went to Meineke for an inspection sticker and they wanted $800 worth of stuff done before they would pass my car. We bring it here and they were like nah all you need is this which was about a $200 fix for a passed inspection. Have been here ever since. Honest, never charged for unnecessary things and when i do get stuff fixed they have the best prices. Will go here for the rest of my days.

To
Review №2

Excellent. Workers were friendly and did the work on my car quicker than I expected. I would recommend them to anyone who needs car repairs

Er
Review №3

Fast, friendly service! :) Couldnt be more pleased! Thank you!

Me
Review №4

I love this place. They do such a great job on my oil change every 5,000 miles. And they do it in record breaking time! Fast, fantastic service and its cheap too! Almost too good to be true. But if we have to get an oil change every couple months,we might as well find the best place to do it,and this is it!!!

Br
Review №5

I’ve been using RVA Auto Service for about 4 years and they are always courteous and professional. They are timely and have excellent communication. I couldn’t recommend RVA Auto Service more!

Sy
Review №6

The customer service was excellent! Kevin was straightforward and friendly. I will definitely be recommending RVA Auto to anyone looking for vehicle services!

La
Review №7

Today I had a state inspection and brakes done. Very professional and fast work. They worked with me and got me in and out in no time. I would definitely recommend their service. If you want fast friendly service, this is the place to go.

Ar
Review №8

Extremely grateful and pleased with the work they did to my car! Theyre honest and very communicative, and most importantly very affordable. Kevin and his team went above and beyond, they definitely earned a loyal customer.P.S: They offer the convenience of night drop off! And also night pick up

Mi
Review №9

I normally dont go here but I was in the area and needed to have my car inspected. I keep up with my car and make sure its in pretty good condition. When they called me back, they said it failed inspection, which never has happened before. They said my tires and the brakes, front and back, needed to be replaced and they couldnt pass me until it was fixed. I was shocked about this, so I took my car somewhere else and they passed it. They said that my tires and breaks were fine.They were super nice here but failing my inspection when somewhere else passed it is pretty shady to me.

Sh
Review №10

They are just Wounderful. Attitude and work, I dont want to go anywhere else. Theyre convenient and speedy.. 🤔

La
Review №11

After failing state inspection, I was told re-inspections are drop off only. This conflicts with the VA State Police State Inspection manual, and VA State Law 19VAC30-70-60.I returned a week later for my re-inspection. I was again told that I could drop off my vehicle, that it would take several hours before they could fit me in. The VA State Police State Inspection manual and 19VAC30-70-60 of the VA Code states if a vehicle returns for reinspection within the 15-day period, the rejecting station will reinspect the vehicle without delay or at the reasonable conclusion of the current inspection being performed.They argued that all the vehicles that were sitting in the parking lot waiting for current inspections were going to be done before they would start on mine. A State Trooper Safety Inspector that covers the area confirmed that RVA Auto Service was wrong. Fortunately the Trooper called the station and informed them of the error. They performed the re-inspection as required.So take note of the LAW. If you need a re-inspection and return within the 15 days, they are required to perform the re-inspection without delay or as soon as they complete the inspection that is currently being performed.

Pa
Review №12

Amazing Job. i take all my 3 Cars there. Kevin is the best!

Ch
Review №13

Great guys who dont rip you off. Very honest.

Kr
Review №14

I wouldn’t take our vehicles anywhere else. The owner is as honest as they come. There’s no upsell and the labor rates are extremely reasonable. I can’t say enough about Ken and his crew. Highly recommend!

Je
Review №15

Great service everytime and dont try to get you like other places

Va
Review №16

Friendly, kind, efficient, reasonably priced

Pa
Review №17

Great place customer service is awesome in the mechanics know their stuff. Kevin always give you options so you will never ever have to feel stress.

St
Review №18

I have been going here for about 2 years and the service is always impeccable. If you are looking for an honest and fair mechanic, look no further. Highly recommend!

Jo
Review №19

I’ve been coming here for years. I live an hour away but still drive in because of their expertise. They are super friendly and professional. Any issue I bring to them they fix quickly and the first time.02 July 2020 - inspection, tire rotation, fix a leaky tire, and fix a turn signal hyper-flash issue.

Ki
Review №20

Needed an inspection done. Very professional and reasonably priced.

un
Review №21

Service and repair done well and proper. You pay for quality and get more here. One of those secret spots that everybody would use if they knew about it. I have always been more than happy with their work.

De
Review №22

Worst place to get your car inspection. I took my vehicle here to getting inspected & they failed me for 1 ball joint & a fog light. “the fog light failed because it was on the same side as the slightly loose ball joint” as he “said”. I have never failed an inspection before & I would surely know/ or felt somewhat, if I need a ball joint. So, I take it to get it fixed & come to find out nothing was wrong with ANY OF my bail joints. Got my inspection else where & drove off fine. Would NEVER go there again. Also as I was sitting there, NOT ONE PERSON that was getting an inspection passed & they charged them ridiculous amount. If I could do NO stars I would!

Fa
Review №23

All around a great shop. We take our Nissans here and they do a great job. Always have availability, finish on time, and what surprises me the most are the terrific prices on parts and overall cost of work on the cars. Very humble and down to earth team, yet highly technical and professional. Once our other cars come off the factory warranty they are making their mechanic home here. KEEP UP THE GREAT WORK!!

Ni
Review №24

This is the best shop I have ever dealt with. Ken and his brother are super honest and reasonably priced. I highly recommend them!

mi
Review №25

Honest, dedicated, super skilled...yes, thats them.

Ro
Review №26

RVA Auto Service was referred to me by a car dealer. That in and of itself should be enough. Ken has always dealt honestly and quickly with my cars. His prices are very reasonable - especially compared to the big dealers. I trust him with my safety and that of my children.

Pa
Review №27

Very polite, knowledgeable, professional and respectable, responsive to every question about vehicle I purchased - I got a nice car good price and felt I trusted Kevin and Ken - will return for services

mo
Review №28

Good and honest peaple, good work never have any problem with them.i go there all the time.

Te
Review №29

Strongly recommended. Just moved from Texas and been looking for a great auto shop I used to have back in Dallas, and these dudes are great, honest, reasonable & fast!!!! What else you need?

To
Review №30

Always a great experience when I come here. The employees are very competent, excellent service and customer service. They are honest, up front and really take care of your vehicle in a timely mannerI highly recommend this local shop to everyone.

Mo
Review №31

I have started going here for all my car needs. Wonderful service, fair pricinh, and great customer service. Highly recommend this place for your regular or one time car needs!

Li
Review №32

Very professional. Been taking our vehicles for years. Reasonable price..great work.

Qu
Review №33

Great shop to get your car serviced at. Very friendly and respectful. A+

Tr
Review №34

This is the only shop I take my vehicle to. No scamming and the prices are reasonable. Ken at this desk is always so sweet.

Je
Review №35

This is by far the best customer service Ive ever encountered at an auto shop! Highly intelligent staff willing to take the extra step to make sure things are done right - and save you unnecessary costs. Special thanks to Ken!

Ch
Review №36

I’ve taken both of my cars here for the past year and by far the best experiences I’ve ever had

Je
Review №37

Only place I take my car too. Honest and knowledgeable. Takes time to explain my car issues and how they need to fix it.

Ne
Review №38

Very honest,quick. Will work you in,if able. always dependable

Ke
Review №39

Quick, reliable, trustworthy, and friendly service! Hard to find mechanics that top these guys!

pa
Review №40

Nice service

Je
Review №41

Best service in Richmond. Most honest mechanics youll find in the area.

Su
Review №42

THEY USE TOYOTA PARTS FOR MY VEHICLE.THEYRE UP FRONT WITH WHATS BEST FOR THEVEHICLE PRODUCTING THE BEST RESULTS. IM HAPPY!

Ja
Review №43

The best, fastest service I have ever experienced! Highly recommended!

He
Review №44

Great food with good service and atmosphere

Ja
Review №45

Very nice service very friendly very nice customer service I love it

an
Review №46

Good service

Su
Review №47

Best in Henrico and honest service unfortunately a rarity these days.

Ch
Review №48

Great work, fair prices

na
Review №49

While they are friendly, however they did tell me that my rotors needed to be replaced, so i had another mechanic recheck my rotors and there was absolutely nothing wrong with them whatsoever, I fixed the other issues, lights, windshield wipers, and breaks but not rotors, took my car somewhere else and got it reinspected and it passed with no problems .

Dw
Review №50

Excellent service everytime

Se
Review №51

Great Service ! thank You !

Fr
Review №52

Good place

Qu
Review №53

Very good

De
Review №54

Excellent service

ca
Review №55

Good job

Information
4 Photos
55 Comments
4.7 Rating
  • Address:8409 Staples Mill Rd STE E, Richmond, VA 23228, United States
  • Site:http://rvaautoservice.com/
  • Phone:+1 804-562-8563
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Mechanic
  • Truck repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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