user
J&E Automotive
600 23rd St, Richmond, CA 94804, United States
Appearance
J&E Automotive

Comments
Sh
Review №1

I have been going to J&E now for a few years and I cant say enough about this shop and the family that run it. They have taken great care of all mey vehicle especially my Jeep.I recently blew my engine and J&E worked with my warranty company to get my engine replaced, along with a new manifold, radiator, water pump, 2.5 inch suspension lift, both axles rgeared, trussed, gussets, steering, tie rods, sway bars, wheels, tires wheel bearing assembly and I cant say enough about the turn around and what an excellent job they performed.I would highly recommend any vehicle but if you are a Jeep owner looking for a team who knows how to work on Jeeps for upgrading go talk to Enrique and Ernesto they will dial you in... .

ja
Review №2

I brought my car in sounding better than when they returned it to me . on top of receiving about 4 calls back to tell me a new isssue and how much more would be added on to my total . it started at $700 and ended at $1800. They gave me my car back with a check engine light which was not there when I brought it in and the guy asked me on the phone if I had any lights on which there were none. I have my receipt and the phone call recorded, when they returned my car I told the guy first thing my light was not on when I took my car and he swore he drove it inside when I watched a different worker drive my car into the shop and THERE WAS NO LIGHT AT ALL!!. I have been talking to lawyer to see what we can do about my car my money or this faulty shop.

Ar
Review №3

Great service and prices. I like that many of the employees have been working there long term. Professional and honest, would definitely recommend.

Ed
Review №4

I left a vehicle for a pre-purchase inspection and they were very professional both with me and the dealership. The vehicle report was complete and they were very friendly while answering more questions I had over the phone. I couldnt be happier with their service!

Ta
Review №5

This is my go-to auto repair shop, the only one I personally recommend! Honest, professional, and friendly too!!

El
Review №6

Always exelent, and very informative about your car 🚗👌

Er
Review №7

Had a great experience with this shop today, I went in for a simple oil change and they were very friendly, courteous, and helpful. They brought to my attention that a part from my engine was starting to leak a small amount of oil and would need to be addressed at some point. They werent pushy to fix it at all and just mentioned it to me as something to be aware of. Would highly recommend bringing your vehicles to these guys for work, I know I will be doing so again.

An
Review №8

Javier & Enrique are professionals.Perfect problem-solving! Always fast repair and maintenance!I will definitely trust my SUV to these guys.Thank you for your perfect service!

Jo
Review №9

Wow Javier and Enrique helped me - ny van was broken into and busted my ignition. They have a huge shop, all of their staff is highly professional and knowledgeable. They answered all my questions. I will definitely go back! Mucho mucho gracias! 🙏👍😎

Ha
Review №10

Nice guys. Needed it done in a hurry and they finished in exactly the time quoted. Fair pricing too. Will be back for future repairs

Ha
Review №11

They just robbing with proud!Dont trust their smile at front desk

Ch
Review №12

This my go to mechanics for everything to do with my whips.

Lu
Review №13

Very professional shop with excellent customer service! Thanks for giving me all of my options and taking care of my vehicles. I Will be back for more service!

Ro
Review №14

Great job nice and clean the labor cost could be considered costly but with today economy its reasonable everybody has to make a living.

Tr
Review №15

My wife and I both drive European imports and after a fantastic first experience for her car, this is now our go to shop. The family run business clearly cares about their work and their customers. They always take the time to price out suggested services or parts options for approval and make sure you understand work that should be done now versus work that can be done in the future. I highly recommend this shop for any vehicles and services.

Pr
Review №16

This place is a lie I brought my Monte Carlo to this place a few years ago been meaning to write a review the guy seemed to be nice and honest but that was a fake cause they were suppose to do a fuel pump and they did and my gauge stop working so I didn’t know how much gas to put in so I brought it back he fixed it then I my car started messing up again I brought it back something else was wrong so they claimed they fixed it I paid them and when it messed up again I went somewhere else and the other place said they never fix the problem they fixed it and I had no other issues this place is the reason why I don’t trust mechanics you have to be careful when dealing with people cause mechanics can seem nice and honest but some just be out for the money so you can keep coming back

Wi
Review №17

Didnt get any service here but met a seller of the van i now have at this place. But, they were cool enough to allow us to do the deal in their huge garage & even printed out a bill of sale for us! While there got to look at some of the custom work these guys do & i have to say, theyre pretty damn good!

Za
Review №18

Nice guys. Needed it done in a hurry and they finished in exactly the time quoted. Fair pricing too. Will be back for future repairs

Mu
Review №19

Amazing place and a very helpful staff. Professional work combined with a great price. Can’t beat it.

Ro
Review №20

Great and fast service from this place. Went there with a myriad of steering issues and they troubleshot their way to fixing my car perfectly. Great service. Will definitely go back and tell my family, friends and co-workers to go there as well.

sa
Review №21

These guys are the best! I have been going to them for about 3years and have never had anything but fast quality service. Weather it be a major repair, like the changing of a master cylinder, or small fixes they will get you in and out with the job done right the first time.

To
Review №22

Javier and his son Enrique are excellent customer servicemen. Their knowledge of automobiles is unsurpassed. In fact, my mom followed Javier from his old shop to his present location.

As
Review №23

I only trust javier and his workers with my prius. I recommended my best friend with his two cars and also my brother with his corvette to come here strictly! Best in Richmond, I travel down from sac whenever my car needs something ❤️

K
Review №24

Good customer service, neat clean, honest and reasonable!

Ja
Review №25

Very knowledgeable,treat you well work is done in a timely manner

Ve
Review №26

Best repair place !!! The owner is supervising the jobs on all the vehicles, fast service and a fair price !!!

Wa
Review №27

They replaced a lot of parts.New belts, new radiator cap which caused a pressure leak problem which wasn,t there before. Estimate kept lepy going higher and higherFixed original problem but then car failed smog cause timing was thrown off from changing all those belts (which car didnt need. ) What a headache. I do not recommend.

Ch
Review №28

This is a long overdue review A couple of months ago (around September 2018) I was having issues with my car accelerating and my check engine light had turned on. They were able to fit me in the very next day and keep my car one day to evaluate the car and test drive it. They said that the fuel injectors. Enrique is the who answered my calls and was very swift about how he was able to help me in the most professional manner.They later evaluated my car and also mentioned the I needed to replace the clutch kit soon. But as long as I stayed driving local I was ok. I landed a job that requires me to commute from Richmond to San Rafael and it wore out my clutch kit pretty bad. So I called them again and told them that I needed to replace it immediately along with the dirty metal that was messing up the kit to begin with and literally showed me the parts in my car so I know they werent bsing me like I feel most places do. That took away my skepticism right away and for just being overall friendly during the while experience made it so it wasnt stressful. I will be coming back for any future problems my car is dealt with.

Te
Review №29

Great job fixing my transmission, honest,and friendly people!

Lo
Review №30

It took to many to get the brakes right.

Ge
Review №31

Great shop, family owned shop, informative, competitive pricing, overall great service, they make you feel like part of the family. My whole family uses this shop and we dont even live in town!

Li
Review №32

Great work and fair prices

Al
Review №33

Specialises in classic and collectable cars has a show room with a few 70s cars on display.

Ti
Review №34

Known Javier and his sons for a long time

Fa
Review №35

Excellent service!!

Dw
Review №36

How are the prices

Ca
Review №37

Very good attention and excellent service

Vi
Review №38

My experience in this place is that rumors are heard, many rumors and many artists buy the stars 🌟 to confuse the showbiz eyes that not all that glitters is gold desi a wise poray porray and speed can cause accidents that many insurers do not want to cover when They are caused by third parties just to get more capish profits 🥸

Mo
Review №39

Excellent service⭐️⭐️⭐️⭐️⭐️

Ál
Review №40

The best

Information
25 Photos
40 Comments
4.6 Rating
  • Address:600 23rd St, Richmond, CA 94804, United States
  • Site:http://jeautomotive.com/
  • Phone:+1 510-680-5757
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations