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Boulevard Tire
1010 N Arthur Ashe Blvd, Richmond, VA 23230, United States
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Boulevard Tire

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Te
Review №1

Renee at Boulevard Tire has done such an absolutely incredible job that I will never use another auto shop. If I move, I will drive back here. If anyone asks for recommendations or even mentions using anyone else, I will recommend this place. Thank you for saving my sanity and my car during those two months- you all are outstanding. I never expected the kindness or the ways in which Renee went above and beyond her requirements for me, she is a gem and I truly appreciate her. Thanks again.

Ma
Review №2

10/10 experience. The staff was very welcoming and helpful. They called me to keep me up to date and were very honest about the work that needed to be done. They were able to get me in same day for a nail in my tire and prevented me from spending a lot more money than I needed to! Ill be returning for any car trouble in the future!

D
Review №3

Friendly customer service. Reasonable price. A little hard to pull car in and out due to being on busy street

Gr
Review №4

Staff is super friendly. Renee is the best and super helpful. Would definitely recommend.

Dr
Review №5

Ive had good experiences at at Boulevard tire and auto for simple maintenance like oil changes and inspections, but Im writing this review as a warning to anyone who has a VW or other foreign vehicles. Boulevard tire replaced the axels in my Volkswagen with aftermarket axels that werent the right fit for my VW. I had to pay an additional $1500 to get this fixed at the dealership. Im partially to blame for not knowing any better, but a heads up or acknowledgement from Boulevard wouldve been appreciated.

Gr
Review №6

Had an issue on an older truck with a steering component that Dodge had discontinued and couldnt find a used one anywhere. Boulevard tire worked with a local machine shop to repair component going above and beyond, appreciate them helping me out keeping cost in mind

Ka
Review №7

Ive taken my car here on several occasions - both for minor issues and for larger concerns. Renee & co are super honest, always explain in detail whats going on, and are never afraid to recommend that I take my car elsewhere for service if they think they can save me some money. A true gem!

Gr
Review №8

Staff was extremely friendly !Would absolutely recommend.

Jo
Review №9

I get all of the work on my truck done here. Extremely friendly people and they do a great job

Mi
Review №10

Excellent customer service and timely! Very respectful and will listen when you have a problem! I won’t take my car for work done anywhere else!! HIGHLY recommend! Friendly front desk too.

Ke
Review №11

They are always great to me. Excellent customer service. Fair prices. Easy on-line scheduling for appointments, but they were also accommodating when I didnt have an appointment and needed a quick oil change and tire rotation. I am constantly recommending them.

K
Review №12

Amazing service. Very low cost. They squeezed me in at a late hour and turned the oil change around quickly. Very clean waiting area. Highly recommend.

De
Review №13

Update - second time was a joke - had an issue with my airbags and told renee i would like to have the airbags fixed, and if they are able to fix them, to perform a state inspection. they were not able to fix the airbags that day Renees off the cuff and off the record estimate was at least 2000. so i picked up the car. on the bill was $20 for a safety inspection. they straight ripped me off over $20 because they told me my car was totaled and i guess they assumed either i couldnt afford the repair or whatever so they bilked me for a final $20. i wipe my behind with $20 so its not about the money at all. why would you inspect a car when there is something wrong with it that your team could not fix, esp when the customer clearly stated once everything is squared away, i need a state inspection? just a money grab. the man i talked to about it when i picked the car up was a total jerk about it and told me i needed to call back to talk to renee. i also asked him why would he perform a safety inspection on a car that clearly had an issue they couldnt fix right then. his response: i know it. i simply left instead of trying to explain life to someone who essentially has no business interacting with customers anyway because he simply doesnt know how. renee was also supposed to call me back with a more solid estimate on how much the repair would be after sourcing parts, etc. again, i guess cause of the high price they quoted they assumed im not going to do it or whatever and she never called, today is the 8th business day. i took it to my regular mechanic (way across town, not convenient to get to now that i work from home) and they quoted me much less. what a shame this turned out to be for me and blvd tire. would have loved to use them more often but they are simply not trustworthy and then will argue about $20 measly dollars they knew they shouldnt have charged in the first place because it makes no sense.Final update: car is repaired and has passed inspection for a grand total of $529. I am so glad I got a second opinion.Original: Excellent place, 4 tires installed with an alignment for less than $400. Renee is great.

sa
Review №14

Great service! The staff picked up my car, addressed the problem and completed an alignment. They suggested additional suspension work that would be needed in the future. 5 stars for that kind of preventative maintenance.

Wi
Review №15

Went for state inspection. Friendly service and answered my questions, however, they rejected my inspection citing an aftermarket spoiler for not wiring the brake light (although with said light it has passed at least 6 inspections) plus a couple other issues. Went to another mechanic and passed. Not saying they arent thorough, but with the $16 inspection special this felt kind of like they were poaching me because I look like an uninformed college student. Only go here if you know what you want done.

Te
Review №16

Great experience. Friendly and helpful staff. Quick service at a good price. Very pleased with the customer service I received.

He
Review №17

Got an appointment for a state inspection for within a few days, got an oil change at the same time. Prices were as expected, service was nice & knowledgeable. Quite refreshing!

Ke
Review №18

Fast, friendly service. They carry a wide variety of tire brands and are able to quote many pricing options. Full service mechanic(s) on site. Highly recommend for all service needs; oil change, tires, state inspections. Conveniently located in the Scotts Addition area.

Ja
Review №19

Had an appointment at 2pm arrived at 1pm and was okay with waiting for my appointment but they moved tickets in front of mine knowing I was a waiter and waited 2 hours to get 2 tires mounted and then they say they were all booked up but I called at 8:05 this morning and they booked at more and called to be moved earlier and they told me 2:00 PM was fine still. How are you all booked when you had an open appointment?

ka
Review №20

Super friendly and helpful. I stopped by about a noise the car was making and they fit me right in, let me know what was needed and made the repair promptly and at a fair price. Will definitely be going back.

Ka
Review №21

The crew at Boulevard Tire is THE BEST! They treat you like family here! Always going above and beyond with customer service.

Ca
Review №22

Very friendly and helpful! Renee was the best help, and got my cars brakes and alignment done very quickly! Would highly recommend!

Ka
Review №23

The customer service is great! Renee is always pleasant and attentive. I refer everyone here and will continue to be a loyal customer!

Ch
Review №24

4 new Yokohama Tires. Prompt, easy, and convenient! Super nice staff, even had a sugar shack donut for me while I waited!

Sa
Review №25

Really great service, great prices, fast turnaround. Zero complaints. Really awesome service and tire shop.

Za
Review №26

I took my car in for an alignment for 69.99, the shop owner said I could not have and alignment done because of a tire rod (which I just had replaced). I ended up being charged 50$ for the alignment and they did nothing. Be carful this company is NOT upfront with their prices and will get a dollar from you.

Ho
Review №27

Please ignore the negative comment here from Leshondra Stokes. Im old enough to understand people and, in fact, have worked with the public for over 30 years. Some people (like her) have this feeling of entitlement and she expected people to drop whatever they were doing to help HER. Some business days get hectic and they cant just drop what theyre doing to help Miss L.S. Important.....on the spot. Anyway, Ive been there for work several times now and theyre courteous, considerate, friendly, and highly competent. I recommended them to my friends and they too were pleased. The work was exemplary, the explanations complete, and they were happy to work with me to meet all my needs. They get my highest recommendation.....period.

Al
Review №28

I bought a groupon for an oil change and tire rotation so i had already payed for the services. The gentleman when i check in asked me if i wanted to stay because it would only take an hour. That was at 1:07pm. It’s is 3:20. Over two hours later i am still sitting here and they keep telling me it’s almost done but i know it’s takes like 30 min to do an oil change for Honda. Waiting two hours, i would’ve rather have gone to Firestone and payed 15 dollars more and not have wasted half my afternoon in a cold waiting room. If i hadn’t already payed for the Groupon i wouldn’t have payed because as a first time customer i will never back. Moral of the story? If it’s going to take over an hour, tell me and I’ll get someone to pick me up. We’re going on 2.5 hours. FOR AN OIL CHANGE.

La
Review №29

I went in with a flat tire asking for a repair. The guy in the shop said they are completely busy and no one could help at the moment. I never had a tire shop tell me that ever. I understand you were busy, but he couldve gave me a timeline of when they could help me. I parked my car in the back where I saw some of the guys talking, one even picked the dog up and kissed it. But youre so busy, sad. There was no one in the shop, so Im sure while one of his guys were in the back talking, somebody could have stopped for 10 or 15 min to help me. It wasnt like the customers were right there in the store, so they definitely could have stopped to help for a second. Worse tire shop ever. I would never go here again.

Ha
Review №30

Excellent service and very fast! They went above and beyond for me and I have now found my new mechanic!

Ma
Review №31

Very nice people and had my car done in an hr. Love their work.

It
Review №32

I try to change my two tires and there is a lady helping me she was really cool and she show me all the options and she give me the good price

Za
Review №33

They got me scheduled quickly both times, good customer service, and reasonable prices

Jo
Review №34

Friendly atmosphere with friendly dogs and competitive prices

La
Review №35

I used Boulevard Tires for the first time this week and had a great experience. From pricing to service, it was a company I can definitely recommend for a tire change.

Da
Review №36

Everything decent: price wait time, service

Su
Review №37

NICE work at repairing my tire. The people I have the warranty with gave me the run around.

Er
Review №38

Great Customer Service and always there to help with any questions. Not to mention fast turnaround!!

Ne
Review №39

Great service!

Mo
Review №40

I was told my oil change and tire rotation would take an hour and a half, I got my car back 4 hours later😐

Al
Review №41

Very friendly & accommodating.

Te
Review №42

Great customer service!

Jo
Review №43

Parking is horrible. Cost misleading. They have posted 49.95 for oil change and rotation, but only did the oil change. Will not be back.

Ri
Review №44

Clean facilities, friendly staff. Wallet friendly prices.

My
Review №45

Poor customer service, and there is no point in even trying to call the provided phone number.

Information
5 Photos
45 Comments
4.1 Rating
  • Address:1010 N Arthur Ashe Blvd, Richmond, VA 23230, United States
  • Site:http://boulevardtirerva.com/
  • Phone:+1 804-358-8888
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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