Told me 1200$ for my front struts, also needed an intake issue fixed and a few other things. It would be around 2000$ for everything plus the struts and when I picked it up the bill was HUNDREDS less than expected. They took time and searched a over for less expensive parts and lowered my bill a LOT. Have been there multiple times and they always have great customer service. They have really good labor costs and do everything they can to save you money on parts.
Ive never been cared for so quickly & effectively in an auto shop (traveled coast 2 coast & visited multiple here in Richmond)! I left feeling more informed & felt safe to get back on the road! Honest & very experienced fellas here! Blessed to have their service!
Expeditious repair time. Excellent customer service. Straight forward quotes with no overcharges. Will listen to costumer concerns with open ears and mind. Will inform you of issues seen and will work to schedule repairs around your personal needs.Highly recommend them for ALL your car care needs.Thank you for all your hard work and service to our vehicle.
Enjoy the experience always helpful we will definitely go back to them.
Great place for your auto services. They are thorough and precise. I will recommend them anytime.
They are very reasonably priced and they were very fast on my daughters repairs.
Excellent customer service. Highly recommend.
They were very professional and kind in every conversation we had. I absolutely will be returning with my future car repair needs.
These guys always get us in asap and take care of the issue without adding extra expenses.
I went to get one tire replaced ($50 for men (had my BF call for quote) $55 for women) and the lady in front of me was charged for front drum brakes so if that doesn’t tell you what is going behind the scenes I don’t know what to say.
This place is AMAZING!! The nicest people, knowledgeable and great prices. I have been there twice for two of my cars and I am so impressed with their professionalism and time to get my car back. Forever customer!!
Best service in the area. Always take good care of the customers. Need something fixed? Bring it here!
Very nice people. The job was completed when we were told it would be. Very efficient.
Awesome place an people that work there HIGHLY RECOMMEND
Knuckle busters always does me right. Their service is pretty good and the prices are among the best in town. Thanks fellas
Best place to go they treat u very well and they dont give u anything u dont need
I feel that they took advantage of us! I called and told the owner I had the parts to put a fuel pump in my 2000 Chevy truck but, I couldnt physically do the job. I told them I didnt have much money and he said they would do the job for $200 and that he had done hundreds of these fuel pumps. I said great and hauled the truck to them. After a few days the service writer calls and says I need new fuel lines, new fuel tank straps, fuel filter and some fittings, that they were rusted. The price was going up to around $500 but, no more than $700 and I had also asked if they could install the oil dipstick tube. I had that part as well. I agree to the max of 700 bucks and he said they should have it fixed that day. Several days go by and I call to see whats going on and they tell me the truck is done and the bill was over $1200!!!!! That blew me away!!! I asked what in the world happened to the $700 max the service writer said that was just what the price was! So, I asked to speak with the owner(Zach) he was to call me that day and nope. He never called so, I called him the next day. He said sorry, things just got away from us !! I asked why would they not call to let me know the price went over the $700 max that was told to me the 2nd time??So, Zach Smith tells me $200 which got me in the door, his service writer calls me and got me to agree to $500 more at most then they say the bill is over $1200 and I had to pay it if I wanted my truck back! Completely took advantage of me!! I had heard they were great people through Facebook but, I dont feel like they treated me fairly!! I will say, Im glad my truck is fixed and the fuel pump is in and working. It seems like they did good work but, overcharged me by only about a thousand dollars!! They knew I was really upset about this and all they could say is sorry, it got away from us.
Great job, honest people, thanks Zack and Crew
Zach and company are probably the best mechanics I have ever worked with. They are up front and give estimates quickly. The prices are more than fair in almost every case I have encountered, and the work is spot on. 100% my recommendation to anyone. Very great service!
Always nice! Good job! Very helpful
Great mechanics, quality work at good price
Best experience I’ve ever had with a mechanic! They took the time to explain the issues and kept me updated on repairs. They worked quickly and had me back in my car in no time! Owner is seriously one of the nicest people I’ve ever met, he gave me a ride from his shop and even picked me up when my car was ready. Good people that actually care about their customers!
I hit an object on I-70 while driving through Indiana, which punctured my oil pan and caused a rapid oil leak. A hasty Google search (while my warning indicators were going ballistic) brought up Knuckle Busters as the nearest garage. The service was exceptional. Zach, the owner, ordered a new oil pan, which was delivered the following day. The replacement was quickly done & I made it back home that night. The price was very reasonable. The garage provided me transportation to and from my hotel. I was very fortunate to choose Knuckle Busters. If I lived in Richmond IN, I would use this garage for all my vehicle services.
Excellent, highly qualified & certified. Reasonable rates. They have been my car repair source for 5 years & I am always completely satisfied. Extremely nice & considerate. They go above & beyond to help. I highly recommend then.
AMAZING!!! Have my entire family going here now
BEST PLACE IN TOWN. Good people work there. Give them a call.
This place saved my life!! Tire blew out on my car and these guys fixed it for free so I could get back to new castle in time to be able to get my son from school!! Thanks again to the men and knuckle busters!! Yall are great keep up the amazing hard work!! It doesnt go unnoticed!!
Always great service when I bring my car here. The staff is informative and will not charge you for what your vehicle doesnt need. I will continue taking my car here!
I blew a brake line 2 hours from home and Zach and his crew prioritized my suburban so I wouldn’t be stranded here overnight. Thanks for your kind and professional service!
A good Christian based company, The owners are so nice and helpful.Would recomend them all day.
My wife and I have been using Knuckle Busters since before they were Knuckle Busters and I have nothing but the highest regard for them! Prices are very reasonable and the work is superb. He can also beat most local places on brand new tire prices!
The guys r straight forward no BS. Very reasonable prices as well.
Ive taken my 2004 van to Knuckle Busters twice now and Zach the owner has always been great on getting my vehicle fixed and he is patient to take the times to answer all my questions and he let me know what it didnt need whoch saved me money for which I am grateful. I highly recommend Knuckle Busters.
Excellent service! Affordable prices! Very friendly staff!!!
Great service. I have been visiting the shop for several years and I always get what I need done. I never have to come back for the same issue, which I really value.
Had to take my truck there twice and still not fixed. Wanted me to take it a third time and would not. Employees get paid on work sold. Needed or not
Best service in town! Great customer service! Helps take care of all Automotive needs!
OMG I have never met a more capable and honest mechanic in my life. The owner is completely amazing and it trickles down to the great mechanics he employs! I have had my car repaired and serviced here several times. My mother chooses to drive an hour from her home to come here due to the excellent customer care and affordable prices. All of my adult children also rely on this place for their vehicles including cars, trucks, and suvs. I have never been as pleased with my car service anywhere else. The owner personally took me to work in order to fix my car since I work the same hours as the shop..a short time later returning the car to my place of employment for me to drive home. The prices are amazing with a breakdown for everything. The speed of repair unlike anything Ive seen. I cannot express enough just how much relief I feel anytime I have an issue just because I know Knucklebusters has me covered. I definitely recommend this place and would never take my vehicles anywhere else!
Everyone was very nice an informative on the work needed to be done on our vehicle.
It was great.
Great people and excellent work. Great prices
Affordable and knowledgeable! Best mechanic in town!
Takes a minute to explain it to you, does what he says he will do
Very friendly and awesome service
Great place fair people & best pricing
Great people
The staff is courteous and fast.
Graet mechanics
Excellent, honest service
Good place to get used tires
Best place in town!!!
Excellent work
Great service
Service sucks !!
Great mechanic
Awesome service
Great people
Best around!
The guys here are great
Good place to do a repair to your car they are very friendly and the jobs are done quickly