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S & S Body Shop
5001 W Clay St, Richmond, VA 23230, United States
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S & S Body Shop
Comments
El
Review №1

My bumper and grill broke when hit a truck bumper. My airbags didnt deploy. Thought it was a three day fix but when S & S took off bumper and grill I had electrical damage to my hybrid car. They got my car to Hyundai for electrical work and as my inspection was due, had it inspected by nearby mechanic. They were good about letting me know how repair was proceeding. If you need a reliable body shop use S & S.

Ca
Review №2

Helped my with my front bumper in a pinch! Extremely helpful- I would go here again for any future issues

Bo
Review №3

I had 3 pieces of trim falling off my old car. I took it in asked for an estimate to fix it well enough to hold together for the year or so I plan to keep the car. I was paying myself and wanted something better than duct tape but not good as new. Would you believe the guy put down his clipboard, got out a wrench and screw driver, fixed it and didnt charge me? Instead of money, they get a 5-star review and a customer for life.

To
Review №4

Did and excellent job paint the hood and top of my truck. They were able to mach the paint well well on a 19 year old truck

Je
Review №5

Absolutely A Great Place To Get Body Work done on your vehicle

Cr
Review №6

Staff was very thorough in documenting the damage to the car. He explained the process for insurance coverage. TO BE CONT

Wi
Review №7

Good quality body shop and finished when promised

Vi
Review №8

Best place to take your vehicle for repair. I had a full front end repair done quickly. They kept me updated on the progress and the office was very informative with the process. I will definitely return for any bodywork or painting needs in the future.

LA
Review №9

I’m sorry i didn’t like my experience and i chose for them not to work on my car . The customer service didn’t have any empathy towards my situation and i felt a lot of attitude when responding to my questions and concerns.

Ra
Review №10

Family owned. Low key. Honest quote. Work on car completed ahead of schedule. Was quite pleased with quality of work. Will recommend to friends.

Ma
Review №11

Great to work with. Very professional. Could not have been more helpful.

Ch
Review №12

I have no complaints about the workmanship or their pricing. My issue is with their customer service. I went to pickup my car today and there was someone in the office talking to the guy who worked in the office. I waited patiently as it appeared to be a customer. I stood there as they engaged in their conversation which drifted into Covid being something that will go away after the election and that he wasn’t wearing a mask and didn’t mind touching his desk and then his face. He continued for 15 minutes or so talking to the customer or friend (not sure which) about politics and conspiracy theories while I waited with my mask on and a container of Clorox wipes in my hand so I could wipe down my car after they had been in it. He had no idea whether I could be immune compromised or even had the virus as to him it was all a hoax.If you take your car there, make sure to take the proper precautions to ensure your safety since they are not.I thought it was very rude of him to be discussing politics in a place of business when customers are there. Very bad for business.

Ru
Review №13

Wonderful, friendly, and helpful Team. I have used them for years for multiple times. Sanjay and his team are always willing to help by providing you the best experience. They do great work and are great to work with. I would definitely, and do recommend S & S Body Shop.

Br
Review №14

The most kind and considerate! Thanks for helping us in a time of great need.

J
Review №15

Highhlyyyy recommended shop! They do really good work. Always good work from them!

Jo
Review №16

I am an agent with MetLife auto & home and have used S & S personally, as well as referred clients there often. They are always kind and helpful and do amazing work. Its nice to have a family owned Richmond business doing so well. Thank you for your help and services. All the best.

MI
Review №17

Mr. LapkinFirst I would like to say we are sorry for your inconvenience.Your car was in our shop for repair January 3, 2017. Based on the receipt presented to us MAY 8, 2017 by you which was from Leete Tire states that the drainage tubes were clogged by debris and you stated you believe the windows were left down for a couple of days while raining. This is why we do not feel like we are responsible to cover the bill you presented.Thanks, Management.

Da
Review №18

Great local body shop with real people and honest prices and great service!

St
Review №19

We went to S&S to have a rear quarter panel replaced. Afterward we noticed water intrusion, especially after heavy rains. We spent over 1,600 diagnosing, repairing, and remediating wet carpet and mold, only to discover a drainage tube inside the quarter panel had not been connected during the installation. S&S has refused to accept responsibility for their error and will not contribute to the cost of remediating the resulting damage.

Ge
Review №20

Excellent workmanship. Buddy is a great guy

Br
Review №21

Polite, quick, and quality service/repair. I couldn’t ask for more!

Ki
Review №22

Great service from start to finish. Sanjay was great to work with at the initial estimate - I appreciate his honesty and genuine care for fixing my car right.Since it was a small job - fixing some small dents on the rocker and replacing plastic side skirt, the shop got me an appointment in a week, and it took 2.5 days for my car to be ready for pickup. Car was super clean when picked up, no dust or grease. If I need body work again, I would return here.

S
Review №23

I was out of town when my car was hit from behind. S&S auto body did an incredible job at repairing my truck. They went above and beyond to ensure my truck was back to showroom quality. The staff was extremely professional, they explained everything in detail and stayed in contact with me to provide updates. I highly recommend this business to anyone looking for an excellent auto repair shop. It means a lot to an out of town resident to be treated so well!

Information
8 Photos
23 Comments
4.4 Rating
  • Address:5001 W Clay St, Richmond, VA 23230, United States
  • Site:https://bestbodyshoprichmond.com/
  • Phone:+1 804-288-8091
Categories
  • Auto body shop
  • Auto painting
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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