Paul and the team of specialists here took great care with my vehicle. Car was repaired to new, cleaned and delivered on-time. The team went out of their way to make sure I was treated well. I would highly recommend their work and this site.

Terrible service. Has had our car for nearly two months now for a simple fender/headlight replace after hitting a deer.

Don and everyone at KCC have been an incredible help after my van was totaled during my family vacation. They not only took care of my van but they helped find a rental for our family to continue with our vacation and gave us a place to hang out while we waited for the rental to arrive... 4 hours later! We will be singing the praises of Kentucky Collision Center for many years to come!

Clean, fast, and professional. Hands down the best place to have repairs done.

The new building in Richmond is so nice and clean, and all the employees are helpful. This is the second time I have used their services after an accident, I highly recommend their services.

Had no problems at all, went smoothly. Wesley was very efficient and personable.

Very professional and extremely helpful.

Theyre nice and all for the most part. They certainly didnt want to take the time to give me a real estimate for repair. The $2200 repair estimate that they gave me was countered by a competitor at over $5,000 NO THANK YOU!

Would recommend to anyone needing their car repaired. Service was prompt and my car looks brand new. Tim was great to work with and (hoping) I don’t need more work done anytime soon but if I do, I’d come back here!

Great customer service

Yep, another car went to that scrap metal place in the sky...why? You might ask, well my husband was going to work at 7am and hit by a drunk driver...sad but true ..all is well and thankful to God hes fine. This collision took good care of my husbands needs and in a decent time with great customer service...nice job guys

They did repairs to my 2017 Nissan Altima twice and both times they did quality work on time and always professional. They was easy to work with on scheduling.

Super nice people to deal with

Great job on my truck!!!

Quick and efficient.

They used oem toyota parts on my leased car. No problems.

They do exceptional work and all are so friendly and helpful.

Ky Collision in Richmond on Atwood Drive did a fantastic job fixing and making car brand new again! Let’s be honest, it’s a frustrating experience to have to get your car repaired in the first place. But the team at Ky Collision (especially Tim) were professional and friendly...they took care of everything regarding my car insurance and were super fast at fixing my problem. There is a lifetime guarantee on the repairs. Thank you Ky Collision for making the process easy!

I had a great experience with them. After I was rear ended they dealt with the insurance company directly and even did extra work at my request. Quality work, quick turnaround, easy to communicate with.

We took our SUV by (without an appointment), not expecting to receive any service, but Amy took our vehicle right back and with minutes we were on our way. I truly believe any other collision center would have made the repair a big deal and charge a big deal. They were great. This is not the first time we have used them, nor will it be our last.

Very nice people!!

I spoke with Jeff about fixing some damage to my car and he was very professional, explained the process the car would have to go through. Looking forward to seeing the vehicle after repairs.

Great place to take your car.very friendly employees get you taken care of asap I recommend this place to everyone

I dropped my car off and was very impressed with the quality of the facility and the friendly staff. However, a 1.5 week job estimate has now turned into 3.5 weeks without my car (unless they push it back for a THIRD time). Both times theyve pushed my timeline back, I was only informed because *I* called THEM to ask for an update. Im extremely frustrated and will never use this place in the future.

Did great work. Very pleased with my vehicle. They did a great job keeping me in the loop as they progressed which I very much appreciated.

Very fast service..Great work..

I hope you never have to visit them but if youre reading this review this is the place you want to do your repairs. Unfortunately we had to bring our Platinum F150 to them twice. First was a cracked rear bumper and then a few months ago severe damage to the entire right side. Their attention to detail and customer service is first rate. They noticed that the paint color was slightly off. We didnt realize it and it was so small that we probably never would. But they did and pointed it out and corrected it. Im sorry you need a collision center but at least theres an excellent one right here in Richmond that you can trust to do the repairs and do it right. Kentucky Collision in Richmond is worth the drive if youre outside the Richmond area.

I have dealt with this establishment MANY times over the years, and had nothing but GREAT service with them. Very courteous and professional staff. Would HIGHLY recommend!

These guys do great work! I have bad luck with vehicles thanks to teenage drivers in my home and they have always been on pointwith repairs and communication. The environment is clean and thepeople are always friendly.

I was more than satisfied, I was blown away. They treated me with respect from the first minute to the last. I was under a time crunch to have the repairs made to my truck and they delivered a day early. This is the only place any vehicle of mine will ever be repaired!!!!

My name is John Friend im the owner of a local auto repair shop that only does mechanical work no body work. I have been in operation for 20 years. When one of my customers or I have an accident. I only trust one body shop to fix it right the the first time. Tim and has staff at the Kentucky Collision Center have always been fantastic at what they do and that is make the accident look like it never happened. Thanks for getting my Cadillac Escalade in so fast and back to me. The Repair to right rear quarter panel looks fantastic and detailing the complete truck for me was awesome !!!

Stay far away from this place. Communication is awful. Simple call would of let me know that my van didnt fit in their paint booth. I then wouldnt have lost 3 days of the van not bring worked on. Unwilling to work w/ you on the deductible which means theyre not there to really look out for you.

Great place professional service !

Poor work, failed to complete contracted work. Painted over a dent then requested more money to go back and repair the dent. Stated it more expensive to repair because parts would have to be taken back off. Turned a simple repair into a complex expensive one. Horrible communication. Why couldnt this be done correctly the first time.

They do estimates while you wait. Very professional and nice atmosphere.

Poor communication. Wrong parts ordered with 1 week to prepare for car. A few day job turns into a week and a half. Last time I ever go there.

Best place ever!

Fast service and cares about the customer. Cheapest fix in town!

Great location, friendly staff and excellent repairs!

They fixed my car in record time and cleaned it inside and out before I picked it up.

Very friendly and great service!

Very fast estimate

Very professional staff

I have done business with this body shop for over 15 years. I have always been completely satisfied with all the work they have ever done for me.

Very knowledgeable and helpful

I went elsewhere

Repairing car perfect

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