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Reno Smokeshop & Headshop
79 S Wells Ave, Reno, NV 89502, United States
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Reno Smokeshop & Headshop
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Ha
Review №1

Please dont ever go here!!!!! Save youre time and go somewhere else. If I could give 0 stars I would. My dad tried getting the sticker off the pipe, ran it through water and the pipe broke and sliced his finger open. The owner guy is extremely disrespectful and accused my dad of breaking a pipe purposely to get money back and a new pipe. We live 30 miles away. Why on earth would we travel all that way to break a pipe and try to get money back? The guy doesnt really let you look at the products. Wants it back right away. When we were purchasing the pipe, he was far away and said I show you no crack, good condition, I put in bag. Please dont ever come here!!!

Te
Review №2

Great head shop.

Bl
Review №3

Place was ok, more geared towards a cigar smoker, and cigarettes, I wasnt impressed by cigarettes selection.

Cr
Review №4

There e juice selection is amazing I bought a new vape pen and got a free surprise e juice with it and he even set it up for me and made sure it was charged the attention to detail was amazing I highly recommend this shop

Th
Review №5

Trust me they got what you need, and what you want, incredible prices-

tr
Review №6

The worst customer service in the world. Rude and nothing has prices this guys was literally making up prices . he has some good stock in there but dont waist your time or money. Hes a scammer ! Paid 11 bucks for this

A.
Review №7

Nice owner and the best vape selection I have seen in a brick and mortar store.

R
Review №8

Owner is extremely rude and doesnt acknowledge his customers. If you plan on over paying then youve come to the right place! Ridiculous prices and wont allow you to hold or examine any product until after you buy it.

M
Review №9

Guy was a bum. Overcharges

Ro
Review №10

Was a good place cuz it had a big selection of glass but it was over price

Sa
Review №11

I had been shopping for a few hours for water pipes... at least 4-5 stores. saw a few I liked, but showed up at this shop and customer service was amazing right off the bat; very nice guy. very honest and helpful. also, the prices were amazing. straight up better than all the other shops I had been to and the same quality. I would and will definitely buy from this shop again. major selection, good prices, good customer service... its a win win.

no
Review №12

Great selection of every pipe type available and pretty extensive selection of piercings jewelry, including for your ears. Bought a jelly bodied pipe including removable glass bowl with built in screen for $20+tax. Very happy with it. Going back for jewelry another day.

Co
Review №13

Once again, thanks Reno Smoke Shop!You guys are great. Every time I come to the Dollar Plus Head Shop in Northtowne I find something new. Its truly fantastic that at least one shop in Reno has such a great selection. Like seriously, I ALWAYS find new pieces here, some types that I have never seen. Its always an exciting experience coming in to this shop!

Je
Review №14

Slow going, and over priced. Worth it i guess.

Sy
Review №15

Great variety, their selection was amazing. A big plus was they actually knew what they were talking about when it came to everything. The guy behind the counter was extremely helpful and courteous. Id be sure to stop back by again sometime.

Be
Review №16

Great prices! I have been going here for years, these guys have all the new stuff. Some of it 60% of the price at other shops, helpful staff.

Au
Review №17

They had an excellent selection of hand blown glass pipes, hookahs, and grinders. They even gave me a free sample of a product to try for anxiety and pain. Super nice, great prices and selection! My new go to head shop!

Br
Review №18

It says it opens at 10 am you get there and the door even says be back at 10 am but there never open at 10 am, not even 11 or 12. They never answer the phone through out the day either. I like coming here cause it’s convenient and close to my house but I’d rather drive to a place thats actually open when they say they are. It’s ridiculous.

Do
Review №19

Extremely Unprofessional and least of all helpful.

Ke
Review №20

From the outside not much. Inside is shocking though. Great deals on all smoking needs

sa
Review №21

Very good service.. by my friend Ali .. good prices... and they have various and different varieties... recommended 🤙🏻

Br
Review №22

Very rude customer service absolutely will never go there again things are priced high and he wont negotiate at all. Not to mention treated people in there like thieves for no apparent reason. I have gone there twice and both times myself and 2 sets of different people were treated unbelievably rude and I personally will never go in there let alone spend a dollar there ever again . lucky I even gave that place one star!!!

ta
Review №23

The clerk Ali was very friendly and helpful. I would def. recommend this place to others, they have a wide variety of all you could need.

Sa
Review №24

They were very friendly and helpful! I called ahead of time, and the gentleman knew what I wanted and when I got there he was kind and helpful as all get out! I love this store! I would highly recommend! :)

Re
Review №25

Couldnt answer my questions about a vape pen. Wanted to sell me just any pen for my high end cartridge then continued to get an attitude and tell me to go away. Probably why there was NO ONE in there. Yes, good selection, but poor service and high prices will NOT get you anywhere.

Ka
Review №26

Very nice lady working here and very helpful! Great selection of items.

Ma
Review №27

Definitely a great place to but glassware... But one of the employees likes to Jack up there prices whenever he thinks he can get away with it. BEWARE!!!

ma
Review №28

Amazing little store, my first impression was I hope it wasnt like the other smoke shops I just looked at in Reno and sure enough it was nothing like them. I walked in and the first thing I saw was how huge of a selection there was, exquisite pieces and everything was unique. Being from Tucson Im accustomed to a headshop at every corns place didnt just remind me of the best of Tucson but it was also less expensive and the family that owns it are amazing and very friendly. I give this a 5 out of 5, by far the best in Reno

mc
Review №29

DO NOT SHOP HERE. BAD QUALITY

Da
Review №30

Best selection Ive seen in Reno. Competitively priced, friendly with great service. E-cigs and pipes for all your needs. Best in Reno and Sparks. I recommend at you at least come here at least once!

De
Review №31

Went in for first time today, was great. Great prices and anything you can think of in there. A lot of parking!

Ty
Review №32

Absolutely amazing selection, amazing customer service, very, very, good prices. Will be coming back without a doubt. Number one go to shop in all of reno, would recommend to anyone, hands down.

An
Review №33

Good customer service and good prices. Would come back.*update I just tried my new bong and it’s 👌🏼😍.*

OP
Review №34

Owner definitely tried to push you to buy anything and everything in the store regardless of if you need it or not. Prices are higher than some of the other shops in town and they dont seem to know much about the product they sell.

Ha
Review №35

This is the only place to buy a new piece! Great prices and a crazy good selection! I wouldnt recommend anywhere else in town!

Ke
Review №36

Nice range of inventory of stuff but prices are a little higher than most smoke shops in the area

Ce
Review №37

Service is great, lot of selection of all vape materials and more. Overall great store!

Ja
Review №38

Very good prices, very good selection, very good customer service. Ive bought all my stuff here. Very nice people.

Ti
Review №39

The kindness for every costumer is flawless, complete satisfaction.Honestly best smoke shop in all of Reno, there is not 1 place that will take care of you like these guys.

Ra
Review №40

Owner is very rude and refused to let me look at some jewelry. He insisted they were all the same when they clearly were not! He then said to me I show you one then two then three then in your pocket basically implying I was going to steal so I could not look at the different lengths of the barbell I was wanting to purchase. I had already picked out 100$ worth of merchandise to buy but after his comment I ended up walking out. I will never go back there again!

Ju
Review №41

The selection was great, but the issue lies in that two of my pieces had cracks in them. Also the scale I purchased didnt weigh anything right. When I went back less than 5 days later, they refused to even help. I spent almost $300 there and got broken pieces

Dy
Review №42

I really like going here very well priced and they work with you on what you budgeted I get all my cbd vape oils here

Ju
Review №43

Absolutely horrible place! Sold me a $79 Vape pen and didn’t work! Would not do anything about it. Also sold me a tip for $12 and that didn’t work Either. When I went in the very next day he started yelling that he told me everything about the pen and that it worked perfectly fine. A friend of mine and I both went in and neither of us were angry with him. Also I checked online and you can get the exact same item for $29.

Ka
Review №44

This place is seriously amazing! The best prices and I have never seen glass at such a great quality! Highly recommended

To
Review №45

The guy that works there at night trys to over charge. And there prices are all ready really high..

We
Review №46

Outrageous price gouging do not shop here

Th
Review №47

Dont shop here. Terrible experience. They sell glasswares they know are defective and dont give any kind of warranty, or offer any refund or exchange. Being unable to test any of the glassware makes it impossible to trust the items they sell. They may look good, but the glassware has serious functional problems and the store clerks know about it and dont care.

Pa
Review №48

Amazing customer service, nice parking lot in a convient location, so many selections of glass, jewelry, anything you could possibly need. Super recommend!!

Ta
Review №49

I spent $30 on a dabs piece it looks like a tobacco pipe...he told me to heat the bowl, well i did what he said and in the first uses when it was cooling down it began to crack and cracked all the way around the bowl! We went there to see if he would just exchange a lighter we bought the day before becuz it stopped working! he wouldnt even exchange that only offered a discount on another purchase...all i want is a exchange on my purchase or store credit on something else of $30? Ive done business with other smoke shops, and i understand no cash refunds but theyve at least exchange a piece the was defective. $30 for a one time uses dads pipe, i wont be shopping there for my stuff anymore! Ill go where they will take care of my smoking needs better!😤😡

Ro
Review №50

Great Shop! They had a really good selection and were super friendly. Definetly going back soon.

La
Review №51

Good service everything you need pops to bongs ecigs to vape juice very helpful

Ha
Review №52

Pretty cool spot....has a lot of variety..pretty sure u can find what u are looking for there.

je
Review №53

Good selection but pricey

Na
Review №54

The older guy who works there is completely rude and unprofessional. I think he might be the owner. He got mad for me trying to look at the pieces individually. Also, tried to rip me off twice,once with a broken piece (I wanted a specific piece and he tried to had me the same one but from a broken bin he has ready) and second with his prices ( he posts prices, and then he changes them at the register). DO NOT GO TO THIS PLACE. Hit up another low key shop but not this one.

Co
Review №55

They have great parking and a great selection. They have nice piercing jewelry and great costomer service!

Do
Review №56

Great customer service. Nice shop, bigger than a lot of others around Reno.

Sh
Review №57

The vast array of high quality artisan crafts is delightfully stunning and the shops keeper is patient and friendly.

Sa
Review №58

Good place has great prices they were by winco but moved here by wells really good place to buy a pipe!

Sh
Review №59

Nice place guy knew what he was talking about. Prices are a bit high...

Al
Review №60

Got a small mod and juice, good customer service and explanation for product.

so
Review №61

Great spot lots of selection everything you need plus some awesome products lots of parking great helpfull customer service and everything you ever need for smoking goods and some

Ba
Review №62

Best smoke shop in Reno NV, Ill definitely come back again. Mo who works there has wonderful customer service and I definitely recommend to ask for him when coming in.

Ma
Review №63

Super nice and helpful. Gave a discount on a really good item.

Be
Review №64

I wish i could give negative stars. Sold me a bad vape pen, tried rigging it with tape, and refused any type of trade. Only tried getting more money. I do not recommend this store at all. Bad business manner.

Kr
Review №65

We can came from idaho they have amazing!!! Amazing prices ;) very helpful service i will be back

si
Review №66

The man didnt even know his product or what was what or what for. i even tried explaining to him so that he knows for another costumer. No help foreals from him.

Di
Review №67

Love this shop. The juicy jays are great bro!

Kl
Review №68

This is a horrible store with a horrible staff. I asked if the prices on items were marked. He said yes and then made me ask for the prices of each item because they were not visible. I asked if he could show me the price tag so I could see that it really cost the amount he said. He started yelling at me to go shop at Walmart if I wanted to see the prices. I said sorry I just can’t see the prices and I would like to know them so I can compare, the employee has banned me from the store. Worst head shop ever

Ha
Review №69

I am a regular customer and today I was in there to spend a good chunk of money on glass and ecigg products and apparently I was browsing to long so the man said Im trying to go to lunch so if your not buying Id like to go. Ive never been told something like that and I will not be going back

Na
Review №70

Good parking and big selection of pieces and other products!

Su
Review №71

Oh my God this place is awesome cheaper than any smoke shop and head shop I recommend this place by north town by winco SMOKE and HEAD Shop please go there and save lot of money

ge
Review №72

It really blows my mind that people like this place. I just moved here from California and this was the place I went. It smells like cat pee and the prices are horrible. I saw lots of vape stuff that was not authentic (cheap clones). They sell meth and crack pipes (not cool). And they charge a dollar to run your card not to mention hes there rude.

Jo
Review №73

They have a very good selection and low prices. High quality stuff and good costumer service.

Ro
Review №74

Very helpful and mass selection of glass. Great prices compared to other competitors.

JJ
Review №75

Very expensive. Totally outrageous prices!

Sh
Review №76

Great selection and prices works with you when you buy two or more things love going here.

Se
Review №77

Great and helpful staff found exactly what I needed and at a good price they have a wide selection and plenty of parking so no door dings

Lo
Review №78

This place is GREAT COME see for yourself and ask for Ali

Do
Review №79

Best prices in reno, for everything and anything you need this is the place I recommend everyone should come here.

Ca
Review №80

Very good selection of salt nic

Ma
Review №81

Amazing shop huge selection. No joke on huge selection and amazing customer service.

Ke
Review №82

Low price very friendly great location big selection of vape supplies highly recommend.

Fe
Review №83

They tried to scam my homie when he tried to buy a torch. We bought it filled in the store and it did not work. He showed us another one that did not work either. Refused to give our money back until i said it was a scam. Cashier was a dick really shouldnt be running a smokeshop. No smile and a take what you need and get out type of attitude.

Sa
Review №84

They always have the best prices!! Always helpful with our needs.

J
Review №85

Fast service, good prices.

Mi
Review №86

Great selection. Good pricing.

Mo
Review №87

Huge selection. 25+ display cases great glass and accessories

Br
Review №88

Got me what I needed! Quick and easy

Ka
Review №89

Variety is so much different from the other shops in the area

Di
Review №90

I usually order my hookah flavors online and have it shipped to my place. But I hated the waiting part. Decided to search for some shops locally in reno and found this place. You are greeted with a warm welcome and the owners were really nice to helping me find my needs. Prices are the same as if i ordered online. I will definitely be back. And its located near winco and other fast food chains so thats a plus.

me
Review №91

They sell products they know are defective and refuse to offer refund or exchange.

Ca
Review №92

From California. Best shop in Reno. Awesome glass for a cheap price! A must recommend.

Ja
Review №93

Went in to buy a grinder for tobacco use only. The staff was very accommodating and gave me a good deal on it.

al
Review №94

Employee attempted to steal my roommates identity and credit card information. I do not recommend you go in there.

sh
Review №95

Great customer service and great prices. Ill be bringing more people here!!!

Ju
Review №96

Horrible customer service! Had no clue what he was talking about and extremely rude! Do not shop here!

Do
Review №97

Employees are very rude

Su
Review №98

I went lot of headshop and smokeshop reno and sparks they charge TRIPLE PRICE and I always go to NORTH TOWNE BY WINCO FOODS SMOKE AND HEADSHOP there price is VERY VERY CHEAP AND LOW price I go there every week and spend lot of money . I recommend every customer go there and save lot of money

ch
Review №99

Rude customer service. I ask the price of something and it was expensive. He asked me how much I got it for I told him any tried lowering it by only $1 not even matching the price so I said no thank you and he started being very rude and raising his voice at me as I was leaving.

Ri
Review №100

Large selection and very helpful.

Information
21 Photos
100 Comments
3.7 Rating
  • Address:79 S Wells Ave, Reno, NV 89502, United States
  • Site:http://renosmokeshop.com/
  • Phone:+1 775-351-1005
Categories
  • Cigar shop
  • Tobacco shop
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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