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Hi-Tech Auto Glass
2860 Spring St # 9, Redwood City, CA 94063, United States
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Hi-Tech Auto Glass
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D
Review №1

Awesome price, outstanding service, fast turn around from A to Z. Most of all, they can get you back to the road quickly and leave your emotions distress behind.Thanks Doug.

Ka
Review №2

I’m absolutely thrilled with the service I got! I broke my back windshield yesterday, rang Hi-Tech this morning, Nick came to my house to fix the window 4 hours later for a $25 surcharge, and replaced my window so quickly and so neatly - he even vacuumed all the little shards of glass I couldn’t manage to clean up! The price was fair, everyone I engaged with was lovely to deal with, and I’m glad to have the issue resolved so quickly - I would absolutely recommend this place.

Ca
Review №3

Thank you so much! After shopping around for a last minute windshield replacement before a long trip. This place booked me for the next morning and half the price of the other places. Highly recommended!!

Ja
Review №4

These guys are amazing! My passenger window was smashed in a robbery and they were able to repair it the day we called and at a great price. I had checked Safelite and their next appointment was 2 weeks away and they quoted me double the price. I called a dealer and their service department is closed on the weekend. I definitely recommend skipping those big corporate shops and go straight to Hi-Tech Auto Glass guys. Best deal and friendly service.

Ha
Review №5

Complete Windshield replacement. Very professional work crew. Great Customer service. In and out in 1hr.

In
Review №6

Amazing service, great price, and extremely nice people. Highly recommend!

An
Review №7

Had our car smashed & grabbed, called them up and had an appointment the next day. Super fast service, and reasonable prices (I have no idea what Im talking about), but it was worth it to have stuff done so quickly.

Ty
Review №8

Great experience. The work was phenomenal. Thank you again.

Zh
Review №9

This place is highly recommended. Very nice people here with reasonable price.They can finish installing the windshield in 2 hours on my FJ, and probably about 1 hour for a easy car.

Da
Review №10

Quick, easy, and great price compared to Safelite.

Bo
Review №11

Very thankful of them. I was on vacation from san diego and my car got broken in to. I called them in the morning before they open up and stopped by the shop after the call. Very professional and fast took care of my car even they didnt have the part. Got it in no time and I was able to get on the road. They did a very clean job. Thank you very much and highly recommend them for any service you may need.

Ch
Review №12

Brought my Infiniti FX35 here on recommendation to repair weather stripping that was cut and damaged due to attempted break in, as well fix a star pattern rock chip. Very friendly caring staff, a family vibe here. Labor cost on par with other shops, work done faster than expected, and they gave a discount since on very close inspection at the right angle the repair wasnt 100% perfect. I appreciate attention to detail like that and would return again. Great food truck tacos nearby, went for lunch and by the the time I ate and walked back, they were done! Good communication via phone and email. A simple, unassuming, busy hole in the wall place you could drive by and miss if not for the signage. Not a posh place, just a few random chairs and a fishtank, though quality of work is superb.

Ma
Review №13

Great service, they changed my windshield in 45 minutes at a better price than any other quote I got.

Ha
Review №14

Super helpful and friendly staff members! Got 2 glass chips on my windshield repaired beautifully in less than 40 minutes. Thanks :)

Bl
Review №15

My man Doug came thru. I generally bring my vehicle to him or refer a family or friend to him.

Ta
Review №16

Fast good price and Great service

Sh
Review №17

Fast. Reliable. They know what they are doing.

Ca
Review №18

World class service!

Ti
Review №19

Overall, Im satisfied with the work. They wear gloves while working in pairs which speeds up the work time. There were some minor details that I had to follow up on but overall, I would definitely go back for future replacement jobs. Dont be afraid to ask questions if you are unsure about the work. They seem knowledgeable and are professional.Replaced my FJ windshield in about 2 hours. The windshield is a little misaligned but the seal is tight. The issue purely aesthetic and annoying to look at that from my end.4.5 stars purely due to attention to detail.

Ti
Review №20

These guys had one of the best prices in the area. They were available to replace my windshield almost immediately. The service was done quick and looks great. I would highly recommend them and plan to use them, should I need other glass servicing.

Je
Review №21

I got hit by a rock on the highway last week and it left a big chip and 2 smaller chips on my windshield. I emailed for a free quote and Doug responded very promptly. I was able to set up a time to get into the shop a few days later. The service was prompt and professional, which I really appreciate. Highly recommend!

Jo
Review №22

Very reasonable prices, replaced my front passenger window in 15 minutes I will recommend this place to all my friends.

Ad
Review №23

Sent an email on Sunday and received an email reply within an hour from the owner. Dropped the car Monday at midday and picked the car up for half the price of Safelite/others at 4pm. Excellent job, great price and fast response. 5 out of 5 stars.

Sh
Review №24

Doug was very nice and quoted a price half of Safelite Auto Glass.The work was done in one hour.I will definitely go back to Doug and recommend his business to anyone. Thank you.

Ma
Review №25

These guys were incredible. I called in the morning and I was able to get an appointment that afternoon. They were able to replace my car window and clean up the glass in my car in less than hour. Along with charging a fair price. Would highly recommend!

Au
Review №26

Hi-Tech Auto Glass was a pleasure to do business with. Prompt and professional. The service technician Jose did an excellent job replacing the windshield on our 2010 VW GTI. We will be doing more business with this company.

So
Review №27

I had my car service here yesterday and price was great and quick service.

Jo
Review №28

Chose this place over my dealership due to the reviews and I have to agree with them. I sat on hold for 20 minutes before giving up at Toyota and I got an estimate from Hi-Tech in just a couple minutes. They were able to get my car in same day and somehow did the entire window swap in 30 minutes. Thank you so much!

Hu
Review №29

I rarely leave any reviews online. However I think Hi-Tech Auto Glass deserves the hassle of putting down my thoughts.They gave fast quotes, best price, and timely same-day service for a mobile service (Coming to my offices parking lot to do the job when I was at work).The replacement job was done nicely. They finished everything within an hour and cleaned up all the broken glasses in my trunk.Thanks.

An
Review №30

Incredible experience! All three of the employees were very professional and did a fantastic job on the instal. Great customer service, price, and timing to get everything done.

Da
Review №31

So easy to work with. Very responsive. Good prices. And fast service! Would definitely use them again.

Es
Review №32

Im satisfied with their work. They were able to fix my smashed window within twenty minutes and for a great price. One of the few glass places open on the weekend.

He
Review №33

Went there on a Saturday, early morning, without appointment. They replaced my windshield in less than two hours, included waiting time for the glass to come from another place. They did a fine job, clean and correct. Friendly people and excellent price.

Ja
Review №34

They replaced the windshield of our Odyssey. It was fast, it was the most inexpensive place around, and it was good quality work. I had my reserves about going there just because the price was so low. But they were perfect. I dont know if Doug owns the business or just happened to be the man in charge when I was there. But hes clearly a top-notch guy and handled everything with class.

Sm
Review №35

They went above and beyond here to make sure I was a happy customer, even though they had to order the glass on the spot they still got it done in record time, a year later too and not a scratch on the new windshield I had replaced.

Gu
Review №36

I got the best price on my window repairs for a Nissan Sentra. The owner was quick, trusting, and true to his word. He quoted me immediately and ordered the parts needed for my repair after one quick phone call. The repair was supposed to take 1.5 hrs but it took two 45 min sessions on two days since the first parts ordered didnt fit. Still, good job, done fast, made easy.

Jo
Review №37

Great customer service. Kept me updated with phonecalls through the whole process. I have a classic car that was broken into and even though they dont make the new glass for my car anymore they were able to find me a used replacement within 24 hours. The next day they replaced it in less than an hour.

Ti
Review №38

Competitive pricing, friendly staff. Front windshield replacement took less than an hour. They even reattached the toll tag - great attention to detail.

Jo
Review №39

These guys are PHENOMENAL!! I even told my insurance carrier that this is the shop they should recommend for the 650 Area Code! They did my windshield last May, and today theyre replacing the left rear passenger window. Fast and accommodating... I was on crutches and they let me sit comfortably in the back seat of my car while they worked on it! Fantastic!

Bo
Review №40

Great, timely service and I had a pleasant conversation both with the owner, and some of the technicians.My only gripe is that nobody warned me that the replacement glass would not be OEM. The replacement was actually even better than OEM, as it is acoustic solar glass, whereas OEM was just solar. I would definitely still go with the shops choice even if I was told, however Id also appreciate a heads up.

Ed
Review №41

My father referenced them for me, my driver side window got broken into and I called to consult them on price and availability. I do not lie they went out of their way to go and get my glass fit for my 2011 Acura, from another location to allow for the service to be performed today. Their work and speed are phenomenal and glass quality and clarity is superb. Will only come here for car glass repair from here on.

La
Review №42

Good customer service and quick

Wi
Review №43

After three windshield replacements on three different vehicles I can highly recommend Hi-Tech. Its a local hometown shop.

Al
Review №44

Doug provided fantastic service at each stage of my experience with him. I called several places for an estimate on my sunroof, which had been broken by a rogue golf ball. He was able to give me a quote very quickly, and was able to email me a pdf version in about 10 minutes, which I needed to bring to the offending golf course.Many of the places I called were not able to do the sunroof on my Lexus, so it was nice that Doug was able to handle it. He also gave me an option for both a new and a used version, which I appreciated.Actual service was prompt and no nonsense.To top it off, his guys dropped the vehicle off at my home when they were done, saving me the hassle. Will not even think about going anywhere else for glass issues.

Ma
Review №45

Ive never written a review before. Long story short my windshield shattered at 8am. Brought the car in at 4:30 and was out by 5:30 the same day. Extremely good pricing and fast service.

Ed
Review №46

Been here twice, once to replace chips on the windshield, on which they did an excellent job and charged only $50-55 for two chips, and the other for a windshield on a 2007 Lexus ES350, for which they did for $215. These guys gave me the best prices, and the best customer experience. The job is professionally done and they staff is friendly. I also found out theyll go to your house for only $20 extra and do everything at home! Definitely the best option because when you account for the time and gas to get here and wait (takes one hour) its worth it!!! Dont go anywhere else than here for auto glass repair and replacement. Very satisfied customer.

Jo
Review №47

I chose HiTech because of a recommendation from a friend. They had the best price and fastest turnaround time quote (next day, same day).During the install, they unfortunately caused a small scratch. However Doug and the team came over the top and offered to either fix the scratch immediately with a local body shop or waive the windshield replacement entirely. I was happy to accept either offer but in this case went with the free windshield replacement ($1200 value).We all make mistakes, but how we deal with our mistakes and make good on them says a lot about character and trustworthiness. I would trust Doug and the team at Hitech with any glass repair in the future and wholeheartedly recommend them to anyone looking for glass repair in the Bay area. Not only am I confident they will be able to beat or match a quote anywhere else, the level of service is impeccable.

Ma
Review №48

OMG, these guys are amazing!!!! My car got broken into and because I was in between moving from one place to another, a lot of my valuable things were stolen from the car. I was super sad, but the guys who helped to fix my window, not only did a great job, but also cleaned my super dirty car that I have been barely driving, fixed the button that they were not even supposed to fix and brought my car to my work place. This was the only good thing that happened during my long day. I also called different shops for the prices, and this shop gave me the best price. I am very grateful to the people who work at this shop!

Ka
Review №49

Great job, great price, great customer service!!!

Ha
Review №50

Got a same-day Saturday appointment; they were done in 30 minutes and billed straight to insurance (AAA). Awesome experience!

Ju
Review №51

The best!!. Hi-Tech has replaced my Jeep and Land Rover Windshield in the past year. Excellent work. Outstanding service.

Be
Review №52

I came in here a few years back to replace the windshield of my Mazda. Affordable pricing 👍🏾 Friendly customer service👍🏾 Quick replacement 👍🏾 And they vacuumed out all the broken glass and wiped down the front of my dashboard/vacuumed both front seats out.My friend gets her back window broken on a night out, I brought her car here and everything went amazingly!My other friend has a rock hit her window and now it’s cracked and I’ve recommended her coming here for replacement when she gets back from her trip.I love this business.

Kr
Review №53

They got me in fast, finished quickly, and it was a great price. $45 to fill a windshield chip. My friend who recommended them to me got a new windshield for under $300. Definitely would return.

Vi
Review №54

LOVED the service. It was very quick and very reasonable. I was trying to work with other reputed companies, like Safelite. But all in vain. Im very glad I came across Hi-Tech Auto Glass.

Ga
Review №55

Turns out cheap and fast and high quality can come together. Super satisfied.

Ve
Review №56

So far have had three vehicles with broken windshields replaced here. No need to look anywhere else, these guys get the job done! Very professional.

Al
Review №57

Doug is so friendly and was super quick to get me in. Had my window fixed in a few hours, and it was cheaper than going to the dealer.He even gave me tips on dealing with insurance. A very kind man! Will definitely go there again if I have any window problems.

Pa
Review №58

Easy in easy out, and theyre open Saturdays. Done in an hour with appointment.

Pa
Review №59

Amazing service and very good price! They did the work super fast and good quality! I recommend 100%

me
Review №60

Great customer service and quick on-site repair. I was able to make an appointment on the same day that I noticed the crack on my windshield. I would highly recommend this company!

Lo
Review №61

After my insurance companys provider, Safelite, flaked I took my car here for a crack on our brand new Audi Q7 windshield. Safelite had told me because the crack was in the line of sight Id need a whole new windshield. Doug at Hi Tech, without seeing the car, ordered me a new windshield. But when I brought the car in he said he could easily fix it and that would only cost $45 and be better because I wouldnt be messing with the original seals around the windshield. He fixed it in 30 minutes and helped me contact my insurance by phone while I was there to sort through it. The crack is almost invisible (he warned me it would 75% disappear) and I left feeling that he was an honest shop, only selling me what was needed. And great service. Thanks Doug!!!

Gr
Review №62

We arrived from San Francisco on a Saturday afternoon, having had our window broken out the previous night. Doug Nguyen gave us a great price and fantastic service, going so far as to come in after store hours to provide us the keys so we could drive out the next day. Highly recommended.

La
Review №63

Exceptional service, easy to get an appointment and they accept AAA insurance.

Ty
Review №64

Ill keep this short and sweet. These guys are awesome! My car was broken into and I needed to have the window fixed ASAP. They were able to replace it in under 30 mins and on top of that, they gave me a discount since I mentioned that I found them on Yelp. So, the next time you need your window fixed, save yourself the hassle of researching and just take it to Hi-Tech!

To
Review №65

No hassles​, no problems. Window mechanisms replaced very quickly by competent, friendly guys. If you have window issues, these guys can handle it!

Mi
Review №66

They replaced my Volvo C30s quarter back window and cleaned the interior of the car as well. Service was amazing, people are nice and friendly. I also got a discount at the end!

Ge
Review №67

Originally I scheduled an appointment regarding window replacement for my X5, answering all questions asked. Turned out that when I arrived, they only then realized that they didnt have the correct parts. So, I had to return another day. The work they actually did was done very poorly. The weather seal around my windshield was not fitted properly, and they left blue tape across the top of my windshield. The result has been damage to my car due to water leakage from rain. I believe all the positive reviews of the guys must be counterfeit as they showed high degree of incompetence. BEWARE these guys are sloppy and workmanship is poor -- I think this was deliberate because they are RACIST. STAY AWAY!

Bi
Review №68

Fast friendly and far less expensive than other shops. They even tinted the window to match the other windows for only an additional $20. I highly recommend these guys.

Am
Review №69

They are super Pro and helpful. Highly recommended👌🏻

As
Review №70

I would recommend this company to anyone needing a window replaced. Joseph the tech was super quick and curtious. Had my window in less than 3pmin. Plus a $100 cash in my pocket!

Ho
Review №71

Service is great, I called and get my appointment for the next day. And they finished the installation within 1.5 hours. Highly recommend

Je
Review №72

This place has the absolute best service, they were competitively priced, and they did an excellent job. I was able to get to know the wife, and their story is incredible -- would recommend!

Ki
Review №73

The new windshield looks great and they got rid of some ugly trim the previous owner painted over, however they had to work on the rain sensor and managed to get a hair between the glass and the newly glued sensor along with small amounts of excess glue. Although this was just due to an issue with me specifically, they most likely won’t need to work on your rain sensor.

Ma
Review №74

VERY fast service. Great prices. This is my GOTO place for all aspects of automotive glass.

s
Review №75

They started right on time (although they continued working on two other cars that were scheduled ahead of me) and finished in less time than predicted, while vacuuming the whole car, for just a left side back rear area window replacement on a Subaru Outback Impreza! I was very impressed.

Hu
Review №76

Wow! “nice service and prices if you compare with the rest of auto glass shops around”

St
Review №77

Needed to replace shattered side window for my Acura, so called them up in the morning. Price quoted on the phone $130 was reasonable. Went in that afternoon and it was fixed in just 45 min, with no surprising charges tacked on. The power window switch wasnt working but rather than try to sell me a new switch, they just fixed the connection. They were meticulous, vacuuming up all the broken glass and cleaning off tape residue.

Co
Review №78

This place had great prices and was done before i could sit down

Ri
Review №79

First time I scheduled an appointment, they didnt have the windshield ready, but I came back at a later time and they replaced my windshield quickly and effectively.

Ga
Review №80

Good, fast, low price...recomened by my trusted auto mechanic(M&R auto)

Ke
Review №81

Not only was hi tech able to find the rare replacement window I needed, but the work was done right, within an hour, fair priced, AND Doug vacuumed everything out (wasnt expecting that!) Thanks Doug!

Br
Review №82

Nice place good glass and service!!!

An
Review №83

They are great. My rear view mirror fell off on the morning commute. They got it reattached in no time. Very clean and professional work.

Si
Review №84

Great price, great repair time, and incredible service overall!

허선
Review №85

These guys are amazing!Staff is kind and nice.I got my tailgate window broken this morning and Im fixing it now, and I think they gonna finish in just in an hour. They cleaned up everything like glass fragments and doing their job meticulously.If you got your car window broken, go to the Hi-Tech!And, I got my window broken at Ghirardeli parking building. So be careful at Ghirardeli parking building. YOU MUST PARK YOUR FRONT AHEAD! But, even though my window was broken, I and my son really enjoyed the place and chocolate. Ghirardeli chocolate staffs are really kind and gentle. I really love their chocolate.

Pa
Review №86

My experience in one word: AmazingThe near 5 star rating on this place is very well earned. My situation with a half cracked windshield on my Audi RS5 took a full 180 turn from being a more than a 2 week wait, damning me to drive to and from work every day with a half cracked windshield for weeks only to be replaced with an aftermarket Chinese part, to a 1 day wait with an OEM windshield professionally installed on my car the *next* day. All while paying exactly the same amount on my deductible, since he was able and willing to work with my State Farm insurance to cover the remaining cost. He even offered a price that was *less* than my deductible if I didnt want to go OEM, which was good. No other provider I called (and I called many) offered that sort of deal. Working with Doug was simple; he was quick and handled everything professionally. He took down my VIN to ensure he had precisely the right windshield for my car (manufactured by Saint-Gobain Sekurit, acoustic insulation, emblem and everything). He even gave me a loaner to take home while I waited 90 minutes... I said I could just call and Uber, but he insisted!Contrast that with my original appointment I made with Safe Lite, who could only fit me in after 2 weeks and 1 day of calling. Also, they werent going to be able to provide OEM; only after market. Originally, I suspected that my only safe route for professional OEM installation would have been with a dealer, however the *earliest* available appointments with any of the local Audi dealerships were more than 3 weeks out (which is typical of Audi unfortunately). I called 3 dealerships, only 1 was able to answer my call (for parts department) and all of my calls to the service departments went to voicemail and never even returned my call.Im just amazed that my situation was handled so quickly (next day), simply and affordably (easily worked with insurance), with the quality I wanted (OEM) and was cleanly and professionally installed on a relatively high end car. Having all of those things in combination was a pretty mind blowing experience. That was refreshing, considering what I thought I was originally facing! Thanks again Doug!

Jo
Review №87

Lowest price by far. Quick service. Fish tank needs fish though.

Sh
Review №88

Scheduled an appointment in the morning for one later that day, in and out in an hour!

An
Review №89

I had my back window broken and had to fly out of town that night, so needed it fixed same day. They fit me right in and fixed my window in no more than 15 minutes. I was amazed. They charged me half of what I was quoted by satellite and others. If I ever have another window broken (and I will because...SF) I’m heading straight here!

Ja
Review №90

Amazing service! Highly recommend!

Br
Review №91

I have been here twice to replace cracked windshields and each time they have come in way bellow the price of other shops. My sun roof cracked this week so I called Hi-Tech and they said it would typically cost $700 to replace but they offered to find a used one without me even asking. They called back and said they could fix it for $250! You wont find better service anywhere else.

Pa
Review №92

Friendly people, great service and very impressed all the way around. THANK YOU! THANK YOU!!!

Ge
Review №93

Very good job! Was done in 30 minutes for a passenger broken window

Re
Review №94

Prompt and friendly. Great price and service!

Ma
Review №95

Fast and reliable

Om
Review №96

Fast service, same day!

Mi
Review №97

Great, quick service.

H
Review №98

Fast and good price

Ar
Review №99

Excellent service and pricing

Sh
Review №100

Fast and great prices

Information
29 Photos
100 Comments
4.8 Rating
  • Address:2860 Spring St # 9, Redwood City, CA 94063, United States
  • Site:http://hi-techautoglass.com/
  • Phone:+1 650-261-1089
Categories
  • Auto body shop
  • Auto glass shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–4PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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