Went for service and they were pretty packed. The service team was professional and took good care of me. Was quoted two and a half hours but they got it done an hour early. Would recommend them any time.

Great staff! Tavo was our seller consultant and he was very helpful.

I was visiting family and I needed a new key fob battery for my car key. I was able to walk in get the battery replaced with no hassle. Friendly service, COVID safety is in place, but called first to make sure they have your battery on hand if you need one.

Very good customer service, service rep Jeff was very polite, get the work finish as promised. Cashier was friendly

The Quick Lane at Redlands Ford is excellent. They get you in and out and are very friendly!

Great service but very limited parking available.

Love this place! Jeff Frost in the service Dept always takes care of me and updates me on my vehicle.

Very good customer service...✌😎👍

I feel like I get good quality service at a fair price. I started bringing my truck here for service after calling multiple dealers for the price of some needed repairs and getting the best price at this smaller dealer, closer to my home.

Service was quick, but I paid with a credit card and was also charged ford points. At least refund my purchase if you are going to use my points.

I drove into the tire shop Because I had a nail in my tire these guys were so great so professional and so friend they remove the nail fix the hole and didnt charge me a cent they just asked me that when Im ready to buy tires to keep them in mind and I certainly will they kept me informed about how long it would take and they even cleaned up my rims you know for me so that cuz they were dirty I really really like this place and again the guys and the staff was very professional.

Im only giving a 4-star review because they took only one day to repair the actuator door connected with the a/c unit - it had broke in Nov. of 2018 & I barely had the time to recently get it fixed. So that was great! Luckily, I no longer have this Ford Fiesta, so this is the last review of Redlands Ford Ill be giving. I have a much better & more reliable vehicle to drive now.

I used to go to another place in Riverside that rhymes with spits and they treated me like a 2nd class citizen even after buying 3 vehicles from them they couldnt even diagnose why my remote start wouldnt work.Coming to Ken Grody in Redlands was like a breath of fresh air not only do they treat me with respect but they are quick and proficient in what they do, I needed an oil change, one of my turbos had an issue AND they figured out why my remote start wouldnt work.I wont take my F-150 anywhere else.

Great service; comfortable waiting area with coffee. Christian was pleasant, knowledgeable and helpful.

Taste is always great no matter what!!!

Rip off

Great service.

Nice place, Jeff is a good service manager.

Always great service at Redlands Ford. OEM is the way to go.

Great place to get New Car or Truck also great service Department

Painless recall service, from appt to finished service. Ill be back

Quick and easy.

They are really slow

I came from Colorado to California and I went to make the oil change to this place good service to what I saw but the bad thing is that they put on gloves to do the work and do not take them off to move the vehicles leave the steering wheel a little oily doors and the interior where they touch them and I did not like that I recommend that you remove the dirty gloves to drive the vehicles