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Mayo Auto Services Inc
165 Monmouth St, Red Bank, NJ 07701, United States
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Mayo Auto Services Inc
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ma
Review №1

A plus from first call to home delivery of my car. I highly recommend Mayo to anyone who owns a foreign car- mine is. a Jaguar XK8- or any other car for that matter. Thank you

Al
Review №2

Very nice competent staff. I bought a used bmw to them to inspect the. They did an incredibly thorough job. Very pleased with them.

Ri
Review №3

Great service. Pete is an engaged and honest owner. Gave us good feedback to help us make decisions on our repair. We ended up making the repairs with them and will bring in our other vehicles too.

Re
Review №4

Don’t take your car here one they over price because of the location. Two I left my Bmw there and 10 minutes later I saw the lady from the front office taking a joy ride. Never again visiting this place.

Ma
Review №5

Absolutely the BEST service around. Pete and his team are outstanding. They really understand how to diagnose the root of the issue and then they fix it quicker than any other service center I have been too. The pricing is honest and they always can take you right away!

Er
Review №6

Despite the negative reviews seen here I could not disagree more! I cannot thank their whole team for all their attention and excellent customer service.My Jeep was a mess, and Mayo was the THIRD shop I went to. They did a complete engine rebuild in a short amount of time to get me back on the road safely.Quality service may be pricier- but you get what you pay for!!!! If you want the job done right, go to Pete, Vince, Colleen and their amazing team!

Ri
Review №7

Excellent service. Very professional.

He
Review №8

Excellent service and courteous staff.

Ca
Review №9

Great service

LG
Review №10

I can not say enough good things about Mayo Auto! My wife and I moved to NJ from Boston close to four years ago and in the first couple of weeks I saw a TV commercial for Mayo Auto. I typically would bring my Mercedes to the dealership for service however something about the commercial grabbed my attention and I figured I would give the local shop the chance to earn my business. Well I will say it has been a great decision. The service, quality and honest business practices of everyone from the technicians, to the folks at the front desk, to the ownership is top notch. I have saved probably thousands of dollars bringing my vehicle here vs the Mercedes dealership and the quality of work hasnt suffered. In fact, while many will say I am crazy, even though I moved over an hour from here a year ago I still bring my car to Mayo even for something as small as an oil change because of that level of trust, loyalty and service that I receive. I am also not one to take the time to write reviews online as am very busy however I when you are lucky enough to find a gem of an organization such as Mayo Auto it deserves the time to write a review. I would give them 100 stars if the ranking would go that high. You will not be disappointed I guarantee it.

Jo
Review №11

Started to bring my Fleet of vehicles to the folks at Mayo middle of last year. They are accommodating to my needs, priced fairly and keep me informed of any issues they might have. Anytime I call they are ready to take my appointment and get me in and out the door.Mayo does it all ! Tires, repairs, state inspections...even change broken handles on my vans. Couldnt be happier.

Mo
Review №12

Terrible. Charge crazy amount for labor. I brought my car in to be looked at and they wanted 200 dollars for labor. What did the labor entail, you ask? It was them looking at the car just to tell me that it would cost 2000 for a new engine and that if I drove it off the lot it was going to explode. I paid the 200 labor fee and took my car. That car lasted me years after they tried to get that money out of me. I’m a young girl who knows very little about cars. They saw an opportunity, and they took it. Don’t go here. Bring your car to honest people you know.

Ja
Review №13

Excellent service !!! Great personalities!!Quick and friendly no hassle wheel alignment.I will refer to friends and family! Thanks Mayo

Ro
Review №14

I got screwed for over $300 for an estimate. Going in I explained I would debate doing the work due to age of vehicle. No warning of the screwjob to come:( NEVER AGAIN

Vl
Review №15

Not happy with their work neither their prices. My brakes still make a noise and the check engine light is still on, they promised they would fix it but obviously they didnt. Beware!

Ro
Review №16

I set my appointment to have my vehicle front end aligned and dropped it off at 7:00am at 2:00pm they called me and said i needed new tie rods so they can di alignment at a cost of over $300.00 and i said forget it so i went to pick up my truck and then they wanted $50.00 for looking at it. I will warn everyone to stay away, they just want to rip you off. Took it to another place and they said there is nothing wrong with tie rods and then aligned it for $65.00 and it drives fine. 😡

Ga
Review №17

Way over priced charge 122 dollars an hour!!!!!!!!!! Am on vaca and my car broke down took it there and had to spend 300 dollars that wasnt planned 244 dollars on labor!!! Just crazy in my eyes thank God it will never have to go back!!!! Would give 0 starts if I could!!! Thanks alot!!!!!! Then the guy that works there has the nerve to pretend like he cant HEAR me on the phone!!!

Da
Review №18

Friendly and helpful staff super competitive pricing. Highly recommended

wa
Review №19

Spoke to Joe at the front office, used them for a pre purchase inspection for a used BMW. Price was reasonable, they were friendly and responsive. Service checked to make sure everything worked and no structural or mechanical issues. Wished they did a little more in terms of checking expensive, easy to view items, ie remaining brake life, etc., but not part of the service, my fault for not asking but felt it should have been included. End result was $1,500 brake/rotor repair from another center, but could have used the brake information to negotiate a better price from the seller of the car. I will not be coming back or referring them.

Ag
Review №20

Top shelf!

Pa
Review №21

I have an old temperamental Audi TT that developed a weird electrical fault and unrelated check engine light.Not only did (Joe? - sorry forgot the managers name), actually write down the symptoms I described, they were printed on the work order I got back too. I dont think anyone has ever actually listened like that before.Then as the work progressed through the day they called me twice to clearly explain what diagnostics were being performed and what the status was.It took a few hours labor (not cheap but reasonable) and minimal parts to fix two tricky problems.I was extremely impressed with the process from end to end.Highly recommended.

Bi
Review №22

Got me right in and out!! Good place to bring your BMW if it breaks

Jo
Review №23

I brought my BMW to this place because the engine light was on, and engine temp was running high, they charged me for diagnostic work, andthen they decided that I needed a water pump, the cost the cost, more than $1800.00I authorized the repairs, then picked up the car and couple of days later, the light was back on! now they claimed that the radiator had a tiny crack in it, there was mention of this before the water pump was replaced!I am taking this shop to court, and would no recommend it to anyone.

Da
Review №24

Just got ripped off for an oil change and diagnostic. Never go to this place.

La
Review №25

Shifter wouldnt go into gears- they said its transmission- they said 2300 plus tax (used) and extra cost if they have to fabricate something. I said no. Charged me 130 for diagnosis (they never mentioned that at front desk). Took it to another place down the block- it was 2 bolts loosened up on shifter 100 bucks. Run for the hills, youve been warned!!!

Gi
Review №26

Not very helpful called about exhaust work. Quickly rushed off the phone

Vi
Review №27

Decent services but the person who took care of my problem was very rude.

He
Review №28

Deceptive! Never go here, they ripped me off and charged me a ridiculous amount of money for an oil change and to tell me why my check engine light was on....$275!

ca
Review №29

The people are friendly and helpful

Ni
Review №30

Charged me $ and it was absurd, seriously dont go here.

Ch
Review №31

Been going here for 30 years.

Information
6 Photos
31 Comments
3.3 Rating
  • Address:165 Monmouth St, Red Bank, NJ 07701, United States
  • Site:http://mayoautoservice.net/
  • Phone:+1 732-741-5873
Categories
  • Auto repair shop
  • Auto radiator repair service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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