Brandon was extremely helpful and very patient with me throughout the whole process. I am highly appreciative of that. Staff was kind and knew what they were doing

Very poor service and they take forever. Unless you have all day to wait, id suggest find your next local car care service.

Tires dont even last 12,000 miles pathetic..thought maybe it was a manufacturer defect so got new set after arguing with them it was supposed to be an 60,000 mile tire so they wouldnt replace them but gave me a buy one get one which should have been replaced for free same thing did not even last Im a mechanic so before u think there was something wrong with my car causing the issue there isnt my car only had 30,000 miles practically brand new

I waited and waited and waited and waited, etc. Worst experience ever with Wally World. I will never deal with them again. The way that particular department is managed should be dealt with immediately! I know Im not the only one who has dealt with this particular store, so Im sure theres more negative views on the way. Great job Walmart!

They refuse to give me an oil change because it was 2 hours until close and one out of the 4 guys was new. I waited 20 mins to get someone to even come to the desk just to til me no and they werent busy at all.

Just great in did some shopping and out spent Z E R O dollars in the service center because I purchased the road hazard with my tires SPEND THE EXTRA ON ROAD HAZARD peoplezzz

You guys need to get Chrissy out of here. She obviously doesnt like working here and she took over 30 minutes to get us set for an appointment we were 10 minutes early for. She shook her head multiple times, talked way too quiet for us to hear, pulled her mask down multiple times, and walked as slowly as humanly possible to go get help when she was lost. We ended up being turned away 3 different days for the same problem and she never once explained why.Perry, Missy, and the two other employees were nice and explained everything very well.

Fast friendly service

Polite knowledgeable good team work and friendly people

Fast and friendly Good service

Oill change

Good work

Got my car battery here. Was having power issue from all the amplifiers and subwoofers in my car. But got a great battery with 3 yr warranty and my problem was solved for around $100! Cant complain bout that.

Honestly extremely thankful for whoever was working the night I came in. I needed tires and they were close to closing time but they let me get my tires put on. If they hadnt I would have had to wait till that following weekend to get them on. So Im extremely thankful. They did take awhile but any tire place does so it was not an abnormally long wait or anything. The people were also very kind. They definitely deserve a 5 star review.

Went to have my two front tires changed because the passenger side tire had a hole in it and was completely flat. Went to go out the next day to find out they just swapped my front passenger tire and back passenger tire and the back was completely flat. Go somewhere that they know what theyre doing and wont ripe you off!!!!

A good place to get your oil change and what ever you need done to your car.

I have been here 3 times for an oil change. The first time was great. The second time I got the standard oil change specifically because it included vacuuming the interior, which they did not do and lied about it when I came back to tell them. The third time I went with my S.O. to get his oil changed and two new tires. They did the oil change fine, but we walked around the store for 1.5 hours waiting for them to call until we decided to go back and check on the status of the car. They said they couldnt get the tires off and they did call, which was not true. I absolutely wont be recommending them to anyone else.

I unfortunately was initially disappointed with my visit!! I purchased a battery with the intentions of having them install it....the previous night I even verified with the employee working the auto service desk that this was going to be a viable option...he told me yes!! I went the next morning and purchased the battery and they proceeded to tell me that they would be unable to install it because of the location of the battery. I was frustrated because I had verified the night before that they would be able to do it. I voiced my frustration to Gemma and she was amazing!! She apologized numerous times and even offered some compensation. Thus the 3 star rating which was really only a 1....

Very inexpensive oil change didnt try to push stuff on mr

Was just at Walmart

Good grief, I waited 3 hours just for a battery exchange!! I unfortunately had to wait that amount of time, because they had the right tools to blast off the corrosion on the terminals from the old battery and sadly they were cheaper than anyone else by $60! The cheaper price was paid for in time lost though! Hope I dont have to ever take my car here for anything ever again. They are ridiculously SLOW! Mechanics seem to work at a snails pace!

Came at 5 to get all four tires replaced. Was told to come back in an hour as they were swamped with cars, came back at 6:15, was told to schedule on another day as they were going to be closing. Scheduled for 3 the next day. Was then told they did not have my desired tires in stock so i had to upgrade to more expensive tires. Showed up 10 minutes early and the clerk was no where to be found, which is understandable as they have other things that need to be done. Turned in my car and then proceeded to wait 2 hours and 45 minutes get my tires change all while watching the mechanics start working on cars that just came in and leaving mine raised up without any tires. Was also with a lady who had been waiting 3 hours to get one tire changed. If you want your tires changed best look somewhere else. The staff was kind and respectful, I encourage you to get your oil changed here but nothing else

Excellent customer service!!! Very satisfied working quickly to get me back on the road 👍🏻A+++

I have had some bad service from this location before. So I was planning for the worst but to my surprise I had the best service. I was in and out in 20 minutes with my tire rotation. So thankfully. Department worked so well together.

Got both my front tires here at a good price for tires at Walmart.

To long of a wait but very knowledgeable

Great prices. Staff tried to be helpful but when I arrived to pick up my vehicle they were just beginning service that was supposed to be done.

My daughter had a flat at kent state university. We drove from Massillon to help her get fixed, 40 minute drive. Called and they were very busy with tire replacements. Only few hours left open. They worked us in and replaced her tire. We are so appreciative they did this for us. They were busy and still worked us in. Thank you. Very kind and without doubt, hard working department and crew.

Aweful service, i waited 2 hrs for them to change 1 tire (by the way i had an appointment for at 2:00 and they still put people infront of me), only to find out they wouldnt touch it bc my breaks needed serviced even tho my car has a electrical problem that has nothing to do with the breaks at all! Piss poor auto care would not recomend

Bay manager is terrible and rude

Very happy with price & service for my tires!!

Im done with Walmart entirely. I dont know about other states or counties but stores around here offer horrible customer service, unstocked shelvs, and terrible check out conditions. To hell with Walmart.

Linda was so wonderful at car center.

Good place for an oil change

Let me put this into context first. I ordered 4 tires that were supposed to be delivered Saturday or Sunday, Monday I called and they magically came in. Monday evening 3:45 p.m. I went to have them mounted and balanced which shouldve taken about an hr. 3.5 hrs later still there and was told they were having issues mounting the tires to the rim (20 stock Dodge Ram rims). I was then told that they could put old ones back on or to give them an hour to get rest done. So 7 p.m. rolls around and they have only mounted 3 of 4 and I had to take the truck somewhere else because they said they couldnt do it for me. Really??? Do they not have the required tools to mount the tires that they sell? So at 8 p.m. i had 3 tires on driving on an old one having to take more time on Tuesday to finish what they couldnt. Huge dissapointment.

Waited 3 hours to patch a tire, they say they cant find anything in the passenger front tire, I told them I wasnt sure which tire was low, they said to check the other three theyll have to charge me three more times. Had I known i had to check which tire was low I wouldve done that prior.Edit: tried again when they werent busy to give them benefit of the doubt. Took them 3 hours to change a tire and add oil

Very slow you can tell the employees do not care about the customer. Low price but you get what you pay for

It was ridiculous I had to wait about 40 minutes just to pay my bill and there was no one in front of me! The woman was on the phone going back and forth and back and forth into the Isles had no idea what she was looking for and then run me out finally.

A great place to go

Other than the wait there is good service

Very good. Thank you.

30 min oil change took 1 hour and 25 minutes.

Got here as the automotive center open up to get 4 tires replaced, no one in front in front of us and it took 2.5.hours to replace 4 tires. Ridiculous!!!!!!!

Waited 3 hours for an oil change, they allowed other customers to go in front of me

Security follows you around as if your a criminal, and getting oil changed or tires on you should just go home for 3 hours at least. Prices are way too high for most things

Slowest service I have ever recieved.

Idiots dont know one thing about cars, I would rather take my car to a Amish person to get fixed then to deal with these idiots

Fast service

Good experience

No wait at 7AM

Tooooo slow service

Snail pace.

Terrible

Great service but be prepared for a wait bring your laptop