Shout out to the manager Chris for helping me with my car. He explained the code that came up and told me about a shop that was local who could help. Was only in auto zone for maybe five minutes and Chris saved me from lots of headaches. Great guy and extremely thankful he was in tonight to help me.
Found everything that I needed with ease. Always someone available to help if you are not sure what you are looking for.
Been a loyal customer from day 1. Thnx. Eric,diagnosed my electrical problem. My car was broke down at the store. Back on the road in minutes.
Cant remember guys name we talked to but was very helpful & knowledgeable.
Great staff. Very helpful. Came in because I was getting a Check Engine Light after a day of off roading.Not only did they figure out the codes I was getting, they came out to check my engine with me and found it was simple intake hose that came loose. Saved a bunch of money and stress with a simple check of the engine bay that I forgot to do like an idiot.Can’t remember the name of the guy that helped me, but you are the man. Many thanks.
Those men know their stuff and always help you when it is an easy quick job.
They were a great laugh and a great help!
In n out quick great workers with product knowledge
Good experienced Staff. Carries large selection of Auto supplies
Okay sometimes they are very helpful and sometimes not so much but I will return here to buy if I need to
Thanks to Bethe for all the help and kindness with special ordering parts for my old moldy S10. Couldnt ask for a better person to help me with my parts. Very kind very smart and always helpful. Gotta love it. Mr.L. Ravenna
Great service...from the call to see if my battery as available to driving up and purchasing. Then, they even installed it, Very professional and informative but not condinsending. Thanks for doing a great job!
Very rude and hateful management and workers.and most of them know nothing about parts at all
Excellent and highly knowledgable service!
Very nice young man really helped me🥰
Thank you to Bethe? At the Ravenna store. Having a hard time finding a connector at other parts stores. She found it, AND, offered to install it, saving me money, time, and frustration. Bethe,(Beth?) Is an awesome employee!!!!!!
I returned to Auto Zone after being told a few days earlier that they could not install my battery due to it being late and there were only 2 employees in the store and that the install would take 45 minutes. When I told Beth she was shocked and said that that should not have happened. She then installed my battery in about 10 minutes! Beth is a badass in my book! If you ever need help at the Ravenna Auto Zone, Beth is your girl! Shame on those guys who didnt assist me on the first visit!
Typical box store for auto parts. The people behind the counter can help you as long as it comes up on their computers. If youve done a motor swap or building something on your own most cant help as they need year make model to plug into the computer. If you dont have that info good luck. I get my PB Blaster there.
Eric was a GEM! Thank you so much for helping me with my wipers. He was top of the line. Thank you, again, sir.
They were very polite! Nice young people work there!
Beth was great. She diagnosed a battery and charging system issue and made sure I had what I needed to get the truck to the dealer. She provided excellent service.
Nice service
Very friendly and helpful staff help me get the parts I needed and refunded things very easily thank you
Excellent Service. Had to replace a brake light bulb, and the guy who served us was extremely polite and helpful.
Easy way to get parts for your car or bike
Good selection of window decals
Might wanna remind the hired children women work on cars too and they also carry the rewards card
Customer service and treatment is amazing. Very nice staff. Helpful.
Typical auto parts store. About what youd expect...cheap quality parts and over priced products. But that is typical for a national chain auto parts store 😂 Staff are helpful and I can usually find what I need when Im in a pinch!👍
Cheaper than tractor supply
Always friendly & eager to help!
Great group of people
Such a great auto store REALLY TAKES CARE OF COUSTMERS AND GOES OUT OF THEIRE WAY FOR COMMERCIAL ACCOUNTS. LIKE A M D REPAIR &SERVICE 24 HR TOWING TO ALL AT AUTO. ZONE EMPLOYES STR 59 RAVENNA THANK YOU ALL BOB A M D
The battery on my car suddenly died without any previous indication the battery was weakening. We got a jump and drove directly to Auto Zone in Ravenna. The technician immediately came out, identified the bad battery and within minutes had the new battery installed. The professionalism, technical skills and outstanding customer service keeps this my #1 choice! I have been coming to this location for 17 years and they are always great!
The guys here are great! Special thank you to Charlie for helping us find a bleeder valve on our van so we could get our coolant system working properly again! I have been to other locations where they tell us no to helping us the way Charlie did! Thank you so much!
Had the parts for my car instock.
Beth bishop is awesome she has taken good care of me while I have had car problems and knows what’s she’s talking about I can’t thank her enough for helping me so again THANK YOU BETH BISHOP!!!!!
Went in to get my battery checked. None of the employees were wearing masks. The US is currently #1 when it comes to covid19 cases, so autozone guidelines not including mandatory masks is absolutely horrifying. Will not return to this branch or any other during the pandemic or afterwards, since they dont take the safety, health, and well-being of customers and coworkers seriously.
I had a problem with my car battery and went to autozone and Beth was just awesome with her service. Quick, professional and so friendly. She just got my batry checked and fixed a new one in no time. I would definitely recommend this store to my friends. Extremely satisfied.
Love the professionalism of all the staff and team members.
Cheap affordable parts
They matched prices for me and had the part I needed in stock. I didnt have to go online to get a discount. Great job guys. I will be back, plus I have been here before.
I purchased a battery for our 2014 NissanFor $199.00. I needed help installing the battery. A gentleman named James offered to help. He was exceptionalJames is a very good representative for Auto Zone at the Ravenna OH store
Nice staff
I’m not the most handy when it comes to fixing my vehicles. The autozone staff walked me through what I needed to do and didn’t make me feel stupid when explaining it. My head light is fixed and like new. Thanks!
Very helpful with good stock
Found everything I needed and then some. Saved over $16 on an oil change & air filter deal & tire shine❤
Worker waited on me immediately and answered all my questions. Made everything easy
There are awesome needed wiper bladesAnd the guys there put them on for me no extra charge. Its my go to store for all auto part needs. Very helpful ineligible gentlemen are working there
Had what I needed at a reasonable price.
This place was great, they answered all of my questions, very helpful. They have no problem with explaining the situation or problem you may have, they dont try & rush you out the door to get rid of you like some places. My first Auto zone experience was awesome!
Took my classic car to the big Ravenna car show.. got there pretty early and stopped into AutoZone in Ravenna to see if they could help me get my brake lights to work on an old Japanese car. The staff was very friendly and went out of their way... very knowledgeable and they sorted it out with professionalism and kindness. Top notch experience.
If you have problem ask for chris the manager .. if he dont know then none dose .
The employee that help me was very useful. She seemed to know her job and was quick. All the employees work well together to make my visit pleasant.
Had everything I need to complete my project. They had many things I didnt expect. All in all a very good outing.
This place is great. Helpfu . And Beth is nice always helpful good people good service
Friendly and helpful staff!
Good service always very helpful to help me find the stuff I need for my car and I like getting a free diagnostic when I have my check engine light on I like the people there very very exceptional help
Great Service and product
Brittney was very helpful and so was Romey
Service was good
Its AutoZone...
Terrible service both employees were very rude and refused to do a price match on Lucas oil treatment that is $9.57 at home depot and they want $12.99. He got upset when I asked them to match the price and thought auto parts stores were the only place to buy it. He has very minimal knowledge of cars and gets upset when I tell him thats not the part I need.
Daughter worked here everyone always so friendly
The staff was very helpful in reading the codes on my car and finding the products that were right for me!
Was able to get my battery tested and replaced for a reasonable price very quickly. Matt was a ton of help and I appreciate the service.
Very helpful and friendly staff, just like the other stores. Had what I needed.
Quick and easy service
Friendly and helpful
Nice people
On a trip back from Pittsburgh, our battery completely failed, was leaking sulfuric acid, and needed replaced. We called ahead to make sure they had the battery we needed for our 2008 Malibu, and had our car towed to Autozone in Ravenna, Ohio. Elizabeth Bishop gave us outstanding customer service. She removed our old battery and installed the new one, and we were back on the road toward home in no time. We appreciated the prompt, fast and friendly service. I was impressed. Give Elizabeth a raise!
Its a auto zone friendly staff very helpful
I walked in told the guy at the counter what I needed with no problems
Always very helpful and friendly
Very helpful, I have two BMW, and all ways have what I need
Didnt catch his name, but the guy who helped me with my burnt out head light on my kia sorento was a cool dude and had great customer service. Thanks man!
Helpful. The staff was knowledgeable and polite
They were very helpful to me.
Very helpful & nice prices!!
Knowledgeable and courteous staff. Was in and out in 5 minutes with everything I needed.
They never fail to have what I need for my cars. Friendly and knowledgeable employees.
Helpful staff with great service
My only auto store .
Outstanding service at great price!!!
Very helpful and friendly. Hosted our charity car wash.
Had what my friend needed and good service
Friendly staff.
Very helpful. Got all I needed.
Got a awesome tire gauge
They have great customer service
Nice to see women working there
Convenient, usually have what you need
Very helpful customer service .
Quick service and knowledgeable staff.
Always good service.
Sales guys are awesome and knowledgeable
Great friendly staff
Nice sale items
Found just what I needed