This company saved our vacation. We are vacationing in the Black Hills area and it wasnt until we had driven more than 9 hours away from home that we realized wed forgotten to pack a CPAP machine. Returning for it was not an option. Performance Respiratory came to the rescue. While enroute between Sioux Falls and Rapid City, I spoke on the phone with a very helpful Respiratory Therapist named Jarrod, who talked me through what I needed to have the doctor send, and in the interim he arranged the mask and nasal pillows so that the entire package was ready upon arrival. We are both sleeping well and able to enjoy a restful vacation.Its really been a pleasure working with this company. Hopefully this review will help someone else who may find themselves in a similar situation.
Worst experience ever Do not use them for any thing go on line or another place. Terrible cheating and awful!!!
We called on a Friday about a stair chair, and Steve came right out and measured. Jon and Steve came on Monday and did the install in less than an hour. Great service, GREAT GUYS, and the stair chair works great. If i could rate a 6 star, I would! And the sale was a plus! Thanks!
My experience was exceptional. They have helped me with my respiratory needs and furniture. 3 years ago I bought my husband a chair for his 70th birthday. It heats. It vibrates. It reclines. It lifts into a complete stand up position . Is it cheap? No. Was it worth every penny? Oh yes. He uses it every single day. Ar last...a birthday gift that he truly appreciates!
Friendly and professional service. Quality products provided by a knowledgeable and caring staff. They service the products that they sell. They have been there for us when we needed them and if you give them a chance you wont be disappointed.
The staff was very kind, helpful and courteous on the phone as well as in the store. I brought in a knee scooter needing wheel repairs, even though John did not have parts for the model I had, he looked at it. Finding the problem he directed me to a business that would have the parts. And that business had the required parts. Thanks for the extra effort!
Jared went above and beyond anything I could have expected! He far exceeded my expectations and provided true customer service. While I hope we never have another CPAP emergency on vacation, I would gladly do business with them again!
Very informative staff members... They are eager to help out when I have questions about my CPAP equipment. Also, they are well stocked and have everything in the store.
John and the team are personable and professional. Even when you come in with your facts all turned around, they will smile and work with you. If you do not have them in your radar for home health supplies and eauipment, you should. Drop over and take a look at their place.
Very professional help with my CPAP. Helpful and friendly. I would highly recommend this store.
The employees are rude, judgemental and assume before talking to you. They try to charge you for longer then you have there items.
Could not be more satisfied, Ive had my CPAP for 10 months and every time Ive been in their store they went above and beyond what I expected
After years of shoddy service with a another provider (Lin****), we switched to and have been nothing but pleased with the courtesy of their service.