We had an awesome experience with this company and would recommend them to others! They came and fixed our old garage door while we were ordering and waiting for our new door to arrive. The employees were very knowledgeable on what would be best and all the product choices. Installation was smooth and the individual (Jared) that installed our door was friendly and worked hard in a snowstorm to get our new door in. Overall, we are very pleased and happy with the outcome!
Is there a way to give a company less than one star? Called these guys to service a door that they installed, and had to call three more times before someone actually showed up. they wanted to replace the entire door, which would have been fine accept when we asked if anything could be done to secure the area the door protects Rich started cursing telling us we had no idea what we were talking about and to shut up and let him talk. This company is unprofessional in the worst of ways. Be careful if you choose to do business with them.
Kim at South Dakota Doors is great at communicating and keeping the customer informed. Our garage doors were delayed due to manufacturing delays, but Kim continually updated us throughout the process. The doors are beautiful and the installation crew was very professional.
They did a great job on our garage doors and have gone above and beyond to help me on all of our garage door wants and needs. Highly recommend them!
Very nice door but poor customer service. I called and left a voicemail to service guys cell number and also let the office know I couldn’t figure out how my cable run worked. Come to find out after not hearing back from South Dakota overhead doors, I asked a garage door company locally and they didn’t give me the right bottom brackets that the cable ties into. There are low profile door brackets and the normal. Took me days and days to figure this out. Could have saved me a month of finishing the door if South Dakota Overhead Doors called me back. I’m not sure if they would of known after I explained anyway
SD Overhead Doors are awesome to deal with. From the moment we purchased our two Clopay Residential Garage Doors until they were professionally installed, the entire experience was phenomenal. Please extend my sincere and deepest appreciation to Jon & Ory who provided the most professional, knowledgeable, and attention to detail job possible, while installing our new doors as well as servicing two light commercial doors we have in our outbuilding. I cant provide enough great comments about them both, especially Jon as he is in a league by himself when it comes to excellent customer service. Again thank them both for me and keep up the great sales and service.Sincerely,Chuck Sloan
We had two new CHI doors installed last week. The doors showed up quickly and exactly as ordered. More importantly, the installation went exactly as planned. They showed up on time and did a great job of quickly installing the doors perfectly. The doors move smoothly and there is zero light in the garage from any angle with the doors shut so the seal is good.The job cost exactly what the estimate said it would. The technician doing the work did a flawless job and was very professional.
Fast, friendly service, had them work on garage doors 3 different times and always outstanding workmanship and service.
Excellent service! Showed up on time and did a great job replacing our garage door. We love it! -Brian Murphy, Murphys Plumbing.