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Black Hills Doors
1111 E Saint Patrick St, Rapid City, SD 57701, United States
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Black Hills Doors

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Ge
Review №1

Great timely and professional service from Aaron. Went above and beyond with quality work and service. Thank you!

Am
Review №2

We recently hired Black Hills Doors to replace our garage doors due to the major hail storms this past Summer. Upon our consultation with BJ I explained that I wanted the color and style of our original garage doors, but wanted to add vertical windows. After our garage doors were installed yesterday it was obvious the color was not even a close match to the original. I called to express my concern and was informed that the original doors were no longer available in our area. I was led to believe that our garage doors would be replaced with the same color and they were not. Black Hills Doors said they would replace them, but at full retail cost to us, and our only other option is to paint them. From beginning to end the communication with BHD has been poor, I really wish they would have tried a bit harder to match the previous color, vs just slapping up a brown that looks ok.

Ro
Review №3

These guys know their stuff! Luke and BJ are top notch.. If you need a garage door this is the only place to go!

Te
Review №4

Called BH Doors on Tuesday and they were to our house and fixed the issue the next day. Excellent service, friendly technician who took the time to explain what was done, very efficient. I will be using them if any other issues arise!

Bl
Review №5

Excellent service! Our garage door would not close. They came out the same day I called for service and fixed the issue within 30 minutes. Very courteous and professional, would highly reccomend!!

Sh
Review №6

We were able to get same day service for a broken garage door. Logan repressed the company very well. Knowledgable, polite and efficient. Will definitely use them again! Thank you!

An
Review №7

We had two new garage doors installed by Black Hills Doors and we are very pleased with them. The team was knowledgeable and assisted us in selecting the perfect doors for our home. In addition, the team was professional, prompt and courteous. We highly recommend Black Hills Doors for any garage door needs.

Ph
Review №8

Ummm, wow, that was the best service call I have received in the Black hills period. Not only did they come a day early, it was clear there was no upselling, They went above and beyond in fixing the issue with my garage door, and Logan and Kevin were exceptionally cordial the entire time. It is obvious by not only my experience but reading the other reviews that this company cares about their work. HIGHLY recommended.

Ju
Review №9

Luke and his team were fast, courteous and respectful; They even cleaned my garage door button! I would highly recommend them to anyone looking for good quality work by good quality people.

Gr
Review №10

Super impressed. Very prompt, professional and efficient service. Tuned up and serviced our doors and now running and sounding better than new. Price was very reasonable. The service man was really nice. Couldnt be happier. Thanks!

Ja
Review №11

BJ is prompt, professional, and always on it! Thank you so much

Bu
Review №12

We’ve used Black Hills Doors several times. Their technicians have always been on time, take pride in their work, and leave things cleaner than when they got there. Best customer service in town!

St
Review №13

I am removing this post because I was contacted they apologized for the incident.

wy
Review №14

BJ was great to work with and was very helpful. The doors look way better than expected. Would recommend if you are looking for garage doors in Rapid City!

Le
Review №15

Logan was very polite and did his work very quickly and efficiently. I would definitely recommend them!

Da
Review №16

Fast and friendly!They do great work at a reasonable rateVery professional

Vi
Review №17

I had reached out to them on the weekend, and they responded promptly. Monday morning, they came out to assess the damage and were transparent about the cost. The serviceman come that same day and fixed or garage in less than an hour! Very professional!

Ch
Review №18

BJ and crew were top notch! They ordered the brand of doors that I wanted even though they tried to warn me about them (I should have listened to their recommendation). Even though I purchase poorly designed doors they helped me work through manufacturer issues with delivery and came to install right after they received the doors. They respond quickly to any questions and did a fantastic job on the install. They even went above and beyond by stopping by my house to help with ideas on how to seal them in spite of the poor door design. Great company and great people!

Bi
Review №19

Great job on the door n very professional

Je
Review №20

Had Black Hills Doors install a new garage door opener for me about a week ago. The price was competitive and the service was top notch. Every person I interacted with at their company was very friendly and helpful--I felt like they really valued my business.

Tr
Review №21

My garage door opener had a board failure, it was a cheaper unit. Called at around noon and by 4pm on the same day I had a new system installed and working. Quick and great service!

Ma
Review №22

I am very happy with my new garage door and installation. it looks great and works great. I would recommend them to anybody needing their services. Quality job in all respects!

Du
Review №23

These guys are very efficient and priced competitively! They took care of everything and did an amazing job!

Je
Review №24

I work at this company and would love to help anyone with their garage door needs. Give us a call and we will be more than happy to help!

L
Review №25

Came the same day I called.. provided fast, friendly service! Highly recommend!

Ge
Review №26

I called Black Hills Doors to fix a cable on my garage door. I was quoted on the phone that they charge $85 for the first hour and $75 per hour after that. I was also told that a cable should only take 1 hour to fix, plus I would have to pay for parts. When I got home, you could see daylight on one whole side of my garage door, and of course we got a rain storm and my garage flooded before I could get ahold of them. When I did get ahold of them, they said it was not their fault, but they could come back out to put new weather stripping on my garage door-why wouldnt they have at least called and suggested that to me, especially since you could see daylight coming through...after they had supposedly fixed everything. Then I got the bill and I was charged $187.50 just for the labor. I am not happy with this service, and will not be recommending them to anyone. I would like to suggest to anyone to does decide to use this service to get their quote in writing, and request a call if they need to spend more time on something.

Ja
Review №27

Pricing is competitive and they are prompt with their service.

Be
Review №28

Fast, thorough, and a great value whether you are doing a minor fix or full replacement.

jc
Review №29

Really glad I called these guys...fast service with great rates...10/10

Tr
Review №30

They were out and had the door fixed before I even got home from work.

Ri
Review №31

Best quality and service in their business!

Information
7 Photos
31 Comments
4.8 Rating
  • Address:1111 E Saint Patrick St, Rapid City, SD 57701, United States
  • Site:http://blackhillsdoors.com/
  • Phone:+1 605-787-4703
Categories
  • Garage door supplier
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–3PM
  • Sunday:Closed
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