Curtis Coomes from Pella Rapid City has been really great to work with. We had a laundry list of questions and Curtis was able to answer them and explained the products thoroughly. He helped us get exactly what we wanted and most importantly what we needed.

Curtis and Vickie were both very helpful and friendly. Thanks to their help selecting stylesandoptions, were getting great windows and doors without breaking the bank.

The staff at Pella has done a very good job of assisting us with the replacement of the patio doors, front door and 16 windows from the missive hail storm last summer, very courteous and helpful. Great product.

I am changing my rating from 1 stars largely because of Donivan who did such an excellent job on correcting the problems. The initial low rating was because a door replacement under warranty seemed to have been forgotten and after over a year was very frustrating. Along with the hail damage that took 8 months to repair I was unhappy with the service. Granted there is a lot of damage here locally from the storm in June so I didnt mind and was totally understanding of the long time that it took. When we finally had the service, I was very impressed by Donivans service, courtesy, and professionalism. This is very appreciated these days.

We called for a service appointment on our door with blinds inside the glass panels. We were pleasantly surprised when the appointment representative, Sierra, talked us through how to reattach it. She patiently walked my husband through the steps and within five minutes the blinds were again working smoothly. She was outstanding in her directions and very professional. The service deserves a 5 star rating.

Jared, Brad & Curtis have been great to work with over the past 20+ years and would recommend contacting them for you new construction or remodeling projects for new windows & doors. The installations & remodeling was don by Mr. Banks.

Called them wanting to order 3 windows. Vicki was very professional. Mike called me back in 24 hours with a quote and made the sale. Looking forward to having my windows delivered.

I replaced all the windows in my 100 year old home with Pella Windows and could not be happier with the results. The Rapid City team has been great to work with from the sale to the installation. The window products are excellent and have made a noticeable difference in the comfort of my home. I would definitely recommend both highly.

I would set up an appointment

Heartland Pella replaced two massive multi-pane custom windows (done in the 70s) on my home. It has been a few years now and they are still beautiful, function smoothly, and way more energy efficient than the originals. They look better than the originals too. Replacing them took years off the look of my 45 year old home and customer service was excellent throughout the process. All of my windows will be from Pella in the future.

The best windows and doors period. BHE approved!!!!

Called today because we were having trouble with our blind in our sliding glass door. It is 17 years old....I didnt get her name but the woman I spoke with was very helpful. Solved our problem!! First time we have had any issue with the blinds. Thanks for the great service!

Heartland Pella has set the bar high in our area on service and reliability. I install windows in the Black Hills area and have not found another window brand/company who has local representation ready to assist me at a calls notice. Not only that but when comparing apples to apples against competitors pella hands down has the top products at competitive prices. Would reccomend 1st to anyone looking to replace windows or doors.

Excellent company to work with.Great customer service very fast service the windows are great.

Wonderful company to work for and even better people to work with!

Great service and the best products

One screen door on display.